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The home specialises in elderly and dementia care for...
Nayland House residents enjoy a fulfilling and comfortable lifestyle, with exceptional care in beautiful surroundings. Located in the picturesque historic village of Nayland, near Colchester, the care home is elevated just off a private road in the heart of the village, enjoying a peaceful setting while remaining close to local amenities and transport links, and with stunning views of the surrounding area.
The home specialises in elderly and dementia care for older residents, with needs ranging from brief recovery to complex long-term, each receiving personalised care and support with daily living activities to help them lead a fulfilling life tailored to their abilities - whether at home or in the community. Care is delivered by well-trained, professional and compassionate staff, who treat guests like the individuals they are, and are on hand 24 hours a day.
There are 54 single en-suite rooms, of which 23 are specially designed for those with dementia, each with TV and phone points, and able to be personalised with the resident’s own furniture and decorative touches. In addition, there are a number of inviting communal spaces and gardens for residents to enjoy, with easy accessibility throughout.
Care Provided by Nayland House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 54 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Nayland House to confirm what's included and get a personalised quote:
We do accept social services with a top up.
These fees are only a guideline and are based on both room type and dependency. Please contact the home directly to arrange for a tailored personal assessment.
The price(s) shown are provided by the care home. Contact Nayland House for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Good to Know
Group / Owner
- Birchstone Care
- Private Owned
Person in charge
- Lutchmee Engutsamy (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2023
- Number of floors: 1
Room Information
- Single Rooms (54)
- Single Rooms with ensuite Wet Room (2)
Visiting
- Nayland House welcomes visitors at any time. However, if you would like a tour, it is preferable to arrange this beforehand to ensure that a member of staff will be present to answer any questions.
Parking
- Free car parking is available on site.
Nayland House Reviews (94)
Nayland House has a Review Score of 9.9 (9.899) out of 10, based on 19 reviews in the last 2 years.
Over all time Nayland House has 94 reviews.
The care that has been given to my friend since her stay at Nayland House has been more than I could have wished for her. Nothing is too much trouble. The staff are all cheerful and treat her with respect.
The care that has been given to my friend since her stay at Nayland House has been more than I could have wished for her. Nothing is too much trouble. The staff are all cheerful and treat her with respect.
I have only praise to bestow on the running of Nayland House. I have received excellent personal care from the staff which has enables me to relax and know that all my needs are well met.
Well done Nayland House.
I have only praise to bestow on the running of Nayland House. I have received excellent personal care from the staff which has enables me to relax and know that all my needs are well met.
Well done Nayland House.
Well fed.
Warm and is always clean and smart as he always was.
The staff are always cheerful and friendly.
The manager and deputy are always ready to help and listen.
Well fed.
Warm and is always clean and smart as he always was.
The staff are always cheerful and friendly.
The manager and deputy are always ready to help and listen.
I liked the slices of water melon and ice cream in the hot weather a thoughtful gesture.
I also enjoy the activities. I would like to have a lot of walking.
I liked the slices of water melon and ice cream in the hot weather a thoughtful gesture.
I also enjoy the activities. I would like to have a lot of walking.
Since coming to the care home, my health has improved a lot thanks to the care I have been receiving.
Since coming to the care home, my health has improved a lot thanks to the care I have been receiving.
Thank you for your comments, and positivity towards our home.
I have a 96-year-old mother who has been in 'care' since 2015. The previous home closed down at 48 hours notice on 23rd December 2016.
Nayland House came to our rescue and 'assessed' her and accepted her on 24th December 2016. She has settled in so quickly, is well looked after, being happy to...
I have a 96-year-old mother who has been in 'care' since 2015. The previous home closed down at 48 hours notice on 23rd December 2016.
Nayland House came to our rescue and 'assessed' her and accepted her on 24th December 2016. She has settled in so quickly, is well looked after, being happy to stay. Nothing is too much trouble and I am kept well informed.
The staff have been very kind to her, which she tells me often and look after her needs well.
The staff have been very kind to her, which she tells me often and look after her needs well.
Excellent care and attention sustained over two and a half years of my uncles stay. Well kept facilities and caring staff. It has made the last years of my uncle's life as comfortable and as pleasant as it could be given his infirmity.
Excellent care and attention sustained over two and a half years of my uncles stay. Well kept facilities and caring staff. It has made the last years of my uncle's life as comfortable and as pleasant as it could be given his infirmity.
I was very impressed by this home. The Management and staff have worked hard over the last 6 years to get it to where it is now.
The Residents are very happy and contented. Staff thoughtful and caring. Very clean.
The staff go over and over the call of duty to assist residents and...
I was very impressed by this home. The Management and staff have worked hard over the last 6 years to get it to where it is now.
The Residents are very happy and contented. Staff thoughtful and caring. Very clean.
The staff go over and over the call of duty to assist residents and relatives.
I would highly recommend this home.
I am very happy here. I like the food very much, and the staff (go out of their way to help you)! Any visitors are made very welcome.
I am very happy here. I like the food very much, and the staff (go out of their way to help you)! Any visitors are made very welcome.
What can I say, don't alter, it's wonderful here.
What can I say, don't alter, it's wonderful here.
Everything is really good.
Everything is really good.
His room is slightly small but adequate. The manager has been extremely helpful in answering my...
His room is slightly small but adequate. The manager has been extremely helpful in answering my queries and getting the right equipment to help my husband.
Nayland House is a well appointed and well managed home; my elderly mother has been a resident since December 2008. As she approaches her 99th birthday, she is well looked after in a compassionate caring environment. Her longevity is a testament to the excellent care she receives every day.
Nayland House is a well appointed and well managed home; my elderly mother has been a resident since December 2008. As she approaches her 99th birthday, she is well looked after in a compassionate caring environment. Her longevity is a testament to the excellent care she receives every day.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 February 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (9) & Events (0)
- 21 Oct 2026
Residents at Nayland House Care Home have been getting into the Halloween spirit, making a start on their seasonal arts and crafts. With Halloween just around the corner, residents have...
- 07 Oct 2026
Residents at Nayland House enjoyed a visit from Karen the hairdresser, with plenty of time for a little pampering and a fresh new look. Hair appointments offered a relaxing opportunity...
- 07 Sep 2026
We’re celebrating a very special milestone at Nayland House as our much-loved resident, Armande Adie, turns 100. Armande has been part of the Nayland House community since 2022 and is...
There are no upcoming events for Nayland House.
Awards / Recognitions (4)
- 30 Oct 2025Recipient: Birchstone Care
- 27 Sep 2024Recipient: Birchstone Care
- 17 May 2024Recipient: Birchstone Care
Accreditations
There are no accreditations posted yet for Nayland House.
Meet the Team (1)

For 17 years, I have served as the Registered Manager at Nayland House. My commitment is driven by a deep passion to impact residents positively,...
For 17 years, I have served as the Registered Manager at Nayland House. My commitment is driven by a deep passion to impact residents positively, creating an environment for their happiness.
Beyond administrative duties, my leadership focuses on guiding staff to uphold excellence in care. My managerial style, marked by enthusiasm, reflects a genuine passion throughout Nayland House.
In essence, my dedication fosters a thriving community. It’s about creating an environment where residents experience genuine care, happiness, and fulfilment. My commitment is rooted in ensuring Nayland House is a true home. I actively seek to enhance residents’ quality of life, providing a space where they receive exceptional care and feel a sense of belonging.
My commitment to excellence and residents’ well-being stands as a testament to my invaluable contribution to Nayland House. Looking forward, I remain dedicated to the ongoing journey of creating a space where residents thrive, staff are empowered, and a positive impact endures.
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