






Nayland House residents enjoy a fulfilling and comfortable lifestyle, with exceptional care in beautiful surroundings. Located in the picturesque historic village of Nayland, near Colchester, the care home is elevated just off a private road in the heart of the village, enjoying a peaceful setting while remaining close to local amenities and transport links, and with stunning views of the surrounding area.
The home specialises in elderly and dementia care for...
Nayland House residents enjoy a fulfilling and comfortable lifestyle, with exceptional care in beautiful surroundings. Located in the picturesque historic village of Nayland, near Colchester, the care home is elevated just off a private road in the heart of the village, enjoying a peaceful setting while remaining close to local amenities and transport links, and with stunning views of the surrounding area.
The home specialises in elderly and dementia care for older residents, with needs ranging from brief recovery to complex long-term, each receiving personalised care and support with daily living activities to help them lead a fulfilling life tailored to their abilities - whether at home or in the community. Care is delivered by well-trained, professional and compassionate staff, who treat guests like the individuals they are, and are on hand 24 hours a day.
There are 54 single en-suite rooms, of which 23 are specially designed for those with dementia, each with TV and phone points, and able to be personalised with the resident’s own furniture and decorative touches. In addition, there are a number of inviting communal spaces and gardens for residents to enjoy, with easy accessibility throughout.
Care Provided by Nayland House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 54 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Nayland House to confirm what's included and get a personalised quote:
We do accept social services with a top up.
These fees are only a guideline and are based on both room type and dependency. Please contact the home directly to arrange for a tailored personal assessment.
The price(s) shown are provided by the care home. Contact Nayland House for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Good to Know
Group / Owner
- Birchstone Care
- Private Owned
Person in charge
- Lutchmee Engutsamy (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2023
- Number of floors: 1
Room Information
- Single Rooms (54)
- Single Rooms with ensuite Wet Room (2)
Visiting
- Nayland House welcomes visitors at any time. However, if you would like a tour, it is preferable to arrange this beforehand to ensure that a member of staff will be present to answer any questions.
Parking
- Free car parking is available on site.
Nayland House Reviews (94)
Nayland House has a Review Score of 9.9 (9.899) out of 10, based on 19 reviews in the last 2 years.
Over all time Nayland House has 94 reviews.
Whenever we have wanted to talk to them, they have always made themselves available and...
Whenever we have wanted to talk to them, they have always made themselves available and supported us extremely well.
We cannot praise the staff of this home enough for the care they gave our Mother during her 9 months stay. They always treated Mum with compassion, understanding and dignity and went over and above to deal with her condition. Families members were kept advised of any difficulties and visitors...
We cannot praise the staff of this home enough for the care they gave our Mother during her 9 months stay. They always treated Mum with compassion, understanding and dignity and went over and above to deal with her condition. Families members were kept advised of any difficulties and visitors were always welcomed in a friendly manner. The home is impeccably clean and welcoming.
My father was treated very kindly and very well. Lovely home to stay at such short notice nothing was a problem to do for him. Very helpful and always caring in always.
My father was treated very kindly and very well. Lovely home to stay at such short notice nothing was a problem to do for him. Very helpful and always caring in always.
My Mum received extremely good care whilst at Nayland House. The home was always clean and all the staff were committed and helpful. Staff always communicated when my Mum needed medical help form GP or paramedics. All of this helped with our experience during tough times for my Mum.
My Mum received extremely good care whilst at Nayland House. The home was always clean and all the staff were committed and helpful. Staff always communicated when my Mum needed medical help form GP or paramedics. All of this helped with our experience during tough times for my Mum.
I feel Nayland House has really excelled these last few months and I am happy with the care my husband receives.
I feel Nayland House has really excelled these last few months and I am happy with the care my husband receives.
The care given to my mother during her 5 years has been outstanding. Staff have shown nothing but understanding, compassion and respect, whilst always ensuring her dignity. Mum's personal hygiene and other needs have been completed to a high standard of care, always clean and very well attended,...
The manager is excellent, ensuring very high standards of care and service are provided and maintained by her staff, always friendly and approachable. Any issues are dealt with promptly to a satisfactory conclusion.
I stayed at Nayland House for 7 weeks and enjoyed my stay very much. I look forward to staying again! Food/meals were very good too. The staff are very pleasant and friendly and I look forward to seeing them all again.
I stayed at Nayland House for 7 weeks and enjoyed my stay very much. I look forward to staying again! Food/meals were very good too. The staff are very pleasant and friendly and I look forward to seeing them all again.
I happy with all the cake that I get the staff look after me and they are very helpful and always smile and do there best.
I happy with all the cake that I get the staff look after me and they are very helpful and always smile and do there best.
The facilities are excellent and mum is very happy.
The facilities are excellent and mum is very happy.
I feel safe and very happy. This is my home.
I feel safe and very happy. This is my home.
We found the home very welcoming. My Brother is very happy. We would not want him to be anywhere else. As soon as we walked through the doors we knew this is where he should stay and we were right.
We found the home very welcoming. My Brother is very happy. We would not want him to be anywhere else. As soon as we walked through the doors we knew this is where he should stay and we were right.
I visited Mum on a Thursday afternoon. Firstly, I checked her room, which was very clean and tidy. I then found her joining in with a Dignity Tree activity which was very food. She was engaging in fully and seemed very happy. The staff were very good and treated Mum extremely kindly. Mum is the...
I visited Mum on a Thursday afternoon. Firstly, I checked her room, which was very clean and tidy. I then found her joining in with a Dignity Tree activity which was very food. She was engaging in fully and seemed very happy. The staff were very good and treated Mum extremely kindly. Mum is the happiest she has been for several years and Nayland House is a perfect p[lace for her.
Thank you very much for your nice review. I will pass to all staff.
Each time I have visited I have found everybody happy, friendly and helpful. Everywhere is all ways nice, clean and tidy. A big variety of activities.
Each time I have visited I have found everybody happy, friendly and helpful. Everywhere is all ways nice, clean and tidy. A big variety of activities.
Care! Care! Care! With a capital "C"
Care! Care! Care! With a capital "C"
Newspapers are brought to me regularly. The manager keeps me clean by bathing every day.
Newspapers are brought to me regularly. The manager keeps me clean by bathing every day.
Mum has been here for about 5 years. The staff have been very pleasant and kind and that's what we want for our loved ones. Mum has settled brilliantly and is very happy.
Mum has been here for about 5 years. The staff have been very pleasant and kind and that's what we want for our loved ones. Mum has settled brilliantly and is very happy.
I find this organisation tip-top. Well staffed and polite, very helpful.
I find this organisation tip-top. Well staffed and polite, very helpful.
Both parents were initially at Nayland House until Dad passed away. Staff are always friendly and polite, helpful and caring. Nayland is very homely and Mum loves the daily choices of menu. Mum's room is always clean and tidy. I feel very confident Mum is looked after very well.
Both parents were initially at Nayland House until Dad passed away. Staff are always friendly and polite, helpful and caring. Nayland is very homely and Mum loves the daily choices of menu. Mum's room is always clean and tidy. I feel very confident Mum is looked after very well.
Mum has been cared for at Nayland House for the past eight years. In this time, she has received professional care delivered with kindness and efficiency until her recent passing when we were kept informed of her condition at all times and we were treated with sympathy and kindness.
Mum has been cared for at Nayland House for the past eight years. In this time, she has received professional care delivered with kindness and efficiency until her recent passing when we were kept informed of her condition at all times and we were treated with sympathy and kindness.
My mother is a resident at Nayland House. Her care is nothing less than exemplary. Mum has difficulties communicating and the staff take time to interact with her, show her incredible kindness and warmth and respond quickly to her changing needs. We are made to feel very welcome when we visit,...
My mother is a resident at Nayland House. Her care is nothing less than exemplary. Mum has difficulties communicating and the staff take time to interact with her, show her incredible kindness and warmth and respond quickly to her changing needs. We are made to feel very welcome when we visit, whatever the time, and feel included in her care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 February 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (9) & Events (0)
- 21 Oct 2026
Residents at Nayland House Care Home have been getting into the Halloween spirit, making a start on their seasonal arts and crafts. With Halloween just around the corner, residents have...
- 07 Oct 2026
Residents at Nayland House enjoyed a visit from Karen the hairdresser, with plenty of time for a little pampering and a fresh new look. Hair appointments offered a relaxing opportunity...
- 07 Sep 2026
We’re celebrating a very special milestone at Nayland House as our much-loved resident, Armande Adie, turns 100. Armande has been part of the Nayland House community since 2022 and is...
There are no upcoming events for Nayland House.
Awards / Recognitions (4)
- 30 Oct 2025Recipient: Birchstone Care
- 27 Sep 2024Recipient: Birchstone Care
- 17 May 2024Recipient: Birchstone Care
Accreditations
There are no accreditations posted yet for Nayland House.
Meet the Team (1)

For 17 years, I have served as the Registered Manager at Nayland House. My commitment is driven by a deep passion to impact residents positively,...
For 17 years, I have served as the Registered Manager at Nayland House. My commitment is driven by a deep passion to impact residents positively, creating an environment for their happiness.
Beyond administrative duties, my leadership focuses on guiding staff to uphold excellence in care. My managerial style, marked by enthusiasm, reflects a genuine passion throughout Nayland House.
In essence, my dedication fosters a thriving community. It’s about creating an environment where residents experience genuine care, happiness, and fulfilment. My commitment is rooted in ensuring Nayland House is a true home. I actively seek to enhance residents’ quality of life, providing a space where they receive exceptional care and feel a sense of belonging.
My commitment to excellence and residents’ well-being stands as a testament to my invaluable contribution to Nayland House. Looking forward, I remain dedicated to the ongoing journey of creating a space where residents thrive, staff are empowered, and a positive impact endures.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Nayland House to verify any information. View our terms and conditions. Nayland House has an Enhanced Service -what an Enhanced Service includes.