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The home specialises in elderly and dementia care for...
Nayland House residents enjoy a fulfilling and comfortable lifestyle, with exceptional care in beautiful surroundings. Located in the picturesque historic village of Nayland, near Colchester, the care home is elevated just off a private road in the heart of the village, enjoying a peaceful setting while remaining close to local amenities and transport links, and with stunning views of the surrounding area.
The home specialises in elderly and dementia care for older residents, with needs ranging from brief recovery to complex long-term, each receiving personalised care and support with daily living activities to help them lead a fulfilling life tailored to their abilities - whether at home or in the community. Care is delivered by well-trained, professional and compassionate staff, who treat guests like the individuals they are, and are on hand 24 hours a day.
There are 54 single en-suite rooms, of which 23 are specially designed for those with dementia, each with TV and phone points, and able to be personalised with the resident’s own furniture and decorative touches. In addition, there are a number of inviting communal spaces and gardens for residents to enjoy, with easy accessibility throughout.
Care Provided by Nayland House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 54 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
We do accept social services with a top up.
These fees are only a guideline and are based on both room type and dependency. Please contact the home directly to arrange for a tailored personal assessment.
The price(s) shown are provided by the care home. Contact Nayland House for full pricing details and T&Cs.
Contact Nayland House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Birchstone Care
- Private Owned
Person in charge
- Lutchmee Engutsamy (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2023
- Number of floors: 1
Room Information
- Single Rooms (54)
- Single Rooms with ensuite Wet Room (2)
Visiting
- Nayland House welcomes visitors at any time. However, if you would like a tour, it is preferable to arrange this beforehand to ensure that a member of staff will be present to answer any questions.
Parking
- Free car parking is available on site.
Nayland House Reviews (94)
Nayland House has a Review Score of 9.9 (9.919) out of 10, based on 20 reviews in the last 2 years.
Over all time Nayland House has 94 reviews.
My mum was at Nayland House for 20 months in the dementia unit. I visited her twice a week, every time finding her content and happy. The staff were all very friendly and professional. Always keeping me informed of any issues with Mum. Finding it very hard not to worry about Mum, the lovely staff...
My mum was at Nayland House for 20 months in the dementia unit. I visited her twice a week, every time finding her content and happy. The staff were all very friendly and professional. Always keeping me informed of any issues with Mum. Finding it very hard not to worry about Mum, the lovely staff always gave me confidence that she was safe and very well cared for. The home is light, bright, very clean and comfortable. Each room is a good size and the communal rooms are always full of residents. I was quite often there when lunch was served, which always looked and smelled lovely.
Thank you so much for taking time to give us your feedback, it means a lot to us and we're committed to providing the best possible care for all our residents.
The level of care provided at Nayland House is truly commendable. Staff members are not only highly skilled, experienced and knowledgeable, but also compassionate and attentive to the needs of each resident. It is evident that they prioritise the well-being and dignity of everyone under their care....
The level of care provided at Nayland House is truly commendable. Staff members are not only highly skilled, experienced and knowledgeable, but also compassionate and attentive to the needs of each resident. It is evident that they prioritise the well-being and dignity of everyone under their care. Each time I visit Nayland House, I leave with a deep sense of gratitude knowing that my loved one is receiving exceptional care in such a supportive and nurturing environment. I would highly recommend Nayland House to anyone in search of a care home that prioritises compassion, professionalism, and resident well-being.
Thank you for taking the time to share your feedback with us. We are pleased to hear about your positive experience with our care team.
I really enjoy it here, it's my home. It's really fun, I'm very happy.
I really enjoy it here, it's my home. It's really fun, I'm very happy.
Thank you so much for your kind words, we're thrilled to hear that you're happy with the care provided at the care home.
I have selected all the excellent ratings due to having worked in 2 care homes many years ago. From the care and support my father receives with dignity. I know he is safe and secure within this care home. Staff and management are all kind, and helpful and have the time for a chat while going about...
I have selected all the excellent ratings due to having worked in 2 care homes many years ago. From the care and support my father receives with dignity. I know he is safe and secure within this care home. Staff and management are all kind, and helpful and have the time for a chat while going about their jobs. All the rooms are lovely, fresh and clean. I have watched while visiting my father the activities going on around us, sometimes we join in. I am always asked if I would like tea/coffee and biscuits when my father has his. The care home is more like a hotel and I wish my first experience of care work had been somewhere like this. Along with facilities, this care home is value for money.
Thank you so much for your kind and glowing review! your feedback means the world to us, we're thrilled to hear that you had a great experience.
I would highly recommend Nayland House care home. The hallway is very welcoming and the facilities are excellent and very clean throughout the home. The staff are very welcoming and happy to chat with you when you visit. The care they gave my mum was excellent. I can't praise the housekeeping,...
I would highly recommend Nayland House care home. The hallway is very welcoming and the facilities are excellent and very clean throughout the home. The staff are very welcoming and happy to chat with you when you visit. The care they gave my mum was excellent. I can't praise the housekeeping, carers and management highly enough for their professionalism. Sadly my mum passed away, all the staff went above and beyond to comfort and help me with my loss which I truly thank them for.
Thank you so much for taking the time to give us your feedback which is very much appreciated by all the staff.
My wife was only a resident and active for about two months, with a further month bedridden before her death. She settled in well and easily (being a gregarious person) and I was confident that she was confident in her surroundings and with the support she was given. She was clearly popular with...
My wife was only a resident and active for about two months, with a further month bedridden before her death. She settled in well and easily (being a gregarious person) and I was confident that she was confident in her surroundings and with the support she was given. She was clearly popular with the staff, who smiled a lot for her. I can only say I am hugely grateful for the way in which she was looked after after I had been obliged to cease caring for her.
Thank you so much for taking time to give us your feedback.
My mother was in Nayland House for only a brief period but in that time she was well cared for and more importantly loved. When she sadly passed away I was blown away by all the staff's compassion and respect they showed me. They dealt with everything for me and I was glad she was there when she...
My mother was in Nayland House for only a brief period but in that time she was well cared for and more importantly loved. When she sadly passed away I was blown away by all the staff's compassion and respect they showed me. They dealt with everything for me and I was glad she was there when she passed and not in a hospital. Thank you.
Thank you for your kind words this means a lot to us, our thoughts are with you and your family at this difficult time.
Every week we go to visit my friend and it is such a lovely care home. The staff are really efficient and nothing is too much for them. The short while my friend has been there he seems so relaxed and happy. He seems so much more alert and he does remember doing some activities. He has dementia but...
Every week we go to visit my friend and it is such a lovely care home. The staff are really efficient and nothing is too much for them. The short while my friend has been there he seems so relaxed and happy. He seems so much more alert and he does remember doing some activities. He has dementia but it is nice to see him being more sociable.
Thank you so much for your feedback, which is very much appreciated.
Lovely experience whilst visiting on a Saturday. All the residents were having their nails done and being pampered. The staff are so loving and caring and the management team are so approachable, nothing is ever too much trouble. The food smells great and the home is clean and tidy.
Lovely experience whilst visiting on a Saturday. All the residents were having their nails done and being pampered. The staff are so loving and caring and the management team are so approachable, nothing is ever too much trouble. The food smells great and the home is clean and tidy.
Thank you for taking time to give us your feedback very much appreciated.
Really good home. Great staff. I would recommend.
Really good home. Great staff. I would recommend.
Thank you for taking time to give us your positive feedback
My mother was unable to care for herself in her own home, so we made the heartbreaking decision to move her to Nayland House. We could not be happier with the care and support she has received since she moved into the home in December 2022.
My mother was unable to care for herself in her own home, so we made the heartbreaking decision to move her to Nayland House. We could not be happier with the care and support she has received since she moved into the home in December 2022.
Thank you so much for taking the time to give us your feedback.
He always appears to be happy and settled. His room was pleasant, clean and tidy. He has good interaction with staff members.
He always appears to be happy and settled. His room was pleasant, clean and tidy. He has good interaction with staff members.
Thank you so much for taking time to review us on the website.
My sister has been cared for at Nayland House for 8.5 years. I have always been pleased with the management, the staff, the food, the care and most importantly her happiness.
My sister has been cared for at Nayland House for 8.5 years. I have always been pleased with the management, the staff, the food, the care and most importantly her happiness.
We were very happy with the stay here.
We were very happy with the stay here.
I had a lovely time at Nayland House my friend was well cared for, the staff were lovely and they had a beautiful garden party for the residents and families. Thank you so much for a lovely day keep up the good work.
I had a lovely time at Nayland House my friend was well cared for, the staff were lovely and they had a beautiful garden party for the residents and families. Thank you so much for a lovely day keep up the good work.
Thank you so much for taking time to give us a review.
My husband's Alzheimer's causes challenging behaviour and complex needs. We as a family are so impressed with the staff and management at Nayland House. they have shown a highly professional level of care and compassion.
My husband's Alzheimer's causes challenging behaviour and complex needs. We as a family are so impressed with the staff and management at Nayland House. they have shown a highly professional level of care and compassion.
Thank you for taking the time to complete the review online.
Everybody that I have met at Nayland House caring for my mum is very friendly and seems to be the genuinely caring sort. She is in the dementia unit and I feel that she is in a safe place with her needs being well cared for 24/7.
Everybody that I have met at Nayland House caring for my mum is very friendly and seems to be the genuinely caring sort. She is in the dementia unit and I feel that she is in a safe place with her needs being well cared for 24/7.
Thank you for taking the time to review us on the website.
He is always smart and shaved when I visit.
Thank you, Nayland House!
He is always smart and shaved when I visit.
Thank you, Nayland House!
My mum lived here for eight and a half years. She lived in a clean, cheerful and friendly environment throughout this time. I always felt she was well cared for and was in a safe place. Her room was always clean, along with her clothes, bedding etc. She had dementia and was given activities to suit...
My mum lived here for eight and a half years. She lived in a clean, cheerful and friendly environment throughout this time. I always felt she was well cared for and was in a safe place. Her room was always clean, along with her clothes, bedding etc. She had dementia and was given activities to suit her abilities. In the few days leading to her passing, we were kept informed and she was treated with dignity and was not alone. I cannot thank the staff enough.
Thank you so much for taking time to leave us this amazing review.
I am very happy here, it's great fun.
I am very happy here, it's great fun.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 February 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (7) & Events (0)
- 07 Sep 2026
We’re celebrating a very special milestone at Nayland House as our much-loved resident, Armande Adie, turns 100. Armande has been part of the Nayland House community since 2022 and is...
- 23 Dec 2025
Residents and staff at Nayland House care home in Colchester were thrilled to welcome a clutch of gorgeous fluffy ducklings this week that hatched at the home. Poultry breeders and...
- 18 Dec 2025
Nayland House care home embraced the festive spirit this December as residents and staff pulled on their brightest Christmas jumpers for Christmas Jumper Day, helping to raise £121.50 for the...
There are no upcoming events for Nayland House.
Awards / Recognitions (4)
- 30 Oct 2025Recipient: Birchstone Care
- 27 Sep 2024Recipient: Birchstone Care
- 17 May 2024Recipient: Birchstone Care
Accreditations
There are no accreditations posted yet for Nayland House.
Meet the Team (1)

For 17 years, I have served as the Registered Manager at Nayland House. My commitment is driven by a deep passion to impact residents positively,...
For 17 years, I have served as the Registered Manager at Nayland House. My commitment is driven by a deep passion to impact residents positively, creating an environment for their happiness.
Beyond administrative duties, my leadership focuses on guiding staff to uphold excellence in care. My managerial style, marked by enthusiasm, reflects a genuine passion throughout Nayland House.
In essence, my dedication fosters a thriving community. It’s about creating an environment where residents experience genuine care, happiness, and fulfilment. My commitment is rooted in ensuring Nayland House is a true home. I actively seek to enhance residents’ quality of life, providing a space where they receive exceptional care and feel a sense of belonging.
My commitment to excellence and residents’ well-being stands as a testament to my invaluable contribution to Nayland House. Looking forward, I remain dedicated to the ongoing journey of creating a space where residents thrive, staff are empowered, and a positive impact endures.
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