Spring Lodge Nursing Home

Main Road, Woolverstone, Ipswich IP9 1AX
Review Us
9.6 73 Reviews
  • Spring Lodge Nursing Home, Ipswich
Nestled in the serene village of Woolverstone, lies Spring Lodge Nursing Home- a beautiful retirement home near Ipswich, where the focus is on feelings. Residents can enjoy a sense of freedom in their daily lives, with staff who encourage a "go with the flow" mentality, creating a space where belonging is a priority.

At Spring Lodge, carers provide personalised daily interactions that cater to the individual needs of each resident. By keeping them busy and engaged in activities that promote a sense of purpose, the residents are supported to feel successful and valued. With its tranquil location and compassionate care, Spring Lodge is the perfect place for a peaceful and fulfilling retirement.
Show Spring Lodge Nursing Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

* Subject to assessment

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Samantha Davis (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (4)

Visiting

  • 24hrs

Parking

  • On site

Spring Lodge Nursing Home Reviews (73)

9.6

Spring Lodge Nursing Home has a Review Score of 9.6 (9.619) out of 10, based on 25 reviews in the last 2 years.
Over all time Spring Lodge Nursing Home has 73 reviews.

Overall Experience
  • 44
  • 28
  • 1
  • 0
  • 0
Date Published
  • 73
  • 5
  • 15
  • 25
  • 48
Reviewer Connection to Spring Lodge Nursing Home
  • 23
  • 13
  • 9
  • 6
  • 5
  • 4
  • 4
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 73, showing 21-40
Review from Jo B (Friend of Resident) published on 19 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend has been living at Spring Lodge for a year. I visit her weekly. Spring Lodge is a very homely but efficient run home. The carers and office staff are encouraging and kind. Everyone is treated with respect. The buildings and gardens are very nice.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D L (Wife of Resident) published on 12 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Following hospitalisation for kidney problems, staff at Spring Lodge agreed to my request that he be returned there as he had been so well cared for previously. Though not a nursing home, they accepted responsibility for his comfort and quality of life during his anticipated three-month period of palliative
care. The hospital staff arranged for appropriate medication to be accessible quickly as needed. He died peacefully some thirteen weeks later.
Reply from Sinead Lambert, Home Manager at Spring Lodge Nursing Home

It was a privileged for us to care and support him, while he was living at Spring Lodge. Thank you for your comment.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Walt G (Friend of Resident) published on 14 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited my friend who has lived in Spring Lodge for a couple of years now since he moved in. I have always found the home to be very clean and tidy. The home is very good at providing things to do for the residents. The staff are always friendly and professional. I would have no hesitation in
recommending Spring Lodge.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Tony C (Husband of Resident) published on 15 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been with you for three years now. In that time, she has been well looked after. When I visit, she is always clean and tidy, as is the home. The staff are very good and, whilst she doesn't know me, she responds well to the staff, who always have time for her. I am kept informed of any changes
to her medication, no matter how small. The activities are also good. The food and the menu are excellent. Keep up the good work.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Michael H (Husband of Resident) published on 29 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was installed on the 16th November 2020 and I have been visiting her every other day since that time (over four hundred visits). During the earlier times the management was changed several times and, although the staff were very kind to her, there was a sense of lack of leadership. This situation
has changed for the better and since the new manager has taken over I have observed a great improvement in all areas and I do feel my wife is very well looked after by a well-led and dedicated team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Frank H (Son of Resident) published on 10 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been here for over two years and is very happy here, as are we, as we know she is well cared for. Lovely, clean areas with a nice conservatory overlooking a nice garden. Staff always contact us when needed.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R L (Son of Resident) published on 10 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mam has been here for three years and has settled in very well. The staff are extremely caring, and the manager is very hands-on. All the rooms are nice, clean and spacious. Our step-dad passed away at Christmas, the home called us all as soon as the doctor has been, we were helped no end, nothing was
too much trouble, and all was done to support us. The chef is brilliant too, and there are plenty of activities and friendly staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J S (Daughter of Resident) published on 28 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always greeted with a smile, whatever time of day I visit.
Spring Lodge is warm, cosy, clean and very friendly.
My mum has been cared for very well and settled in quickly.
Staff are fantastic.
Reply from Donna Owen, Home Manager at Spring Lodge Nursing Home

Thank you for your feedback- we are very proud of the team and the service provided at Spring Lodge, and appreciate your comments. We will share this feedback with our team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Malcolm M (Son of Resident) published on 27 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
September 17th 2017 my mum arrived at Spring Lodge, and within 30 minutes she said to me you can go now dear (a relief). Over the next four years, she had the best service and support, as did I. First manager was first class, and the others up to one particular manager was rubbish. Now things changed,
the whole place feels happier and smells better too. Staff brilliant. I called Mum every night, staff always helpful and understanding. Nothing was ever too much. I thank all your staff, they have been great.
Reply from Garry Toy, Managing Director - Family Office at Spring Lodge Nursing Home

Thank you very much for your review. It is very rewarding to learn that your mum is happy at Spring Lodge, and your lovely feedback will be shared with the staff team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Libby S (Daughter-in-law of Resident) published on 10 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Spring Lodge is an amazing care home. On Saturday, they had a wonderful dog show for the residents, which my mother-in-law loved. Today she is out on a boat trip too. Everyone there is very kind, and the new manager is fantastic - friendly, approachable and visible! We can't say anything but good things
about Spring Lodge. The care my mother-in-law has received has been excellent. She has a better social life than us!
Reply from Paul Ticus, Home Manager at Spring Lodge Nursing Home

Thank you very much for your kind words. I am pleased to hear that you enjoyed our event and appreciate our hard work and dedication. Our mission is to make sure our residents are receiving high-standard care and the attention they need. Thank you.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Julie H (Daughter of Resident) published on 17 February 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since my mum has been here, she is very well in herself and is eating well. The carers I've spoken to are very nice. Mums go two favourites. Mum says she doesn't like it here, but that's part of her dementia, I guess.
Reply from Paul Ticus, Home Manager at Spring Lodge Nursing Home

Thank you! I think she enjoys it more when spending time in the office helping me.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G P (Son of Resident) published on 4 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mother was hospitalised after a fall at her home and was not fit to manage herself. She has been cared for at Spring Lodge for 22-months, a period dominated by Covid. We were impressed at the safety procedures through this difficult period and excellent "Zoom" meetings when visits were proscribed. We
have encountered genuine care and support for Mum throughout and rapid medical response when appropriate.
Reply from Paul Ticus, Home Manager at Spring Lodge Nursing Home

Thank you very much for your kind words. Nothing can stop us from delivering outstanding care for our residents at Spring Lodge.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Wayne M (Son of Resident) published on 16 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Would love to give a shout out to Spring Lodge. Myself and sister have visited the home recently to check on our mum, who has not been well and was bowled over by the care and kindness afforded to Mum. Nothing is too much trouble for the lovely staff.
Thank you so much.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sue G (Daughter of Resident) published on 7 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find all the staff friendly and helpful. They do an awful lot to keep the residents entertained and stimulated.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ruth H (Daughter of Resident) published on 19 May 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
I found the carers and the current manager kind and very accommodating, especially in times of Covid. They followed all the guidelines given and even put on a birthday party with a fabulous cake and a picnic for my mothers birthday outside so we could celebrate with her. My mother passed away recently,
and the home gave us all time and space to be with her when she passed. My mother was very happy at Spring Lodge, and the staff were a delight.
Reply from Donna Owen, Home Manager at Spring Lodge Nursing Home

Dear Ruthie, as you know your mum will remain in our hearts. We are so so happy that you enjoyed her birthday with her that is such a special memory- please know that you are always welcome at Spring. Take care
Kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Abigail H (Resident) published on 19 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Today, I and my family were provided with a wonderful opportunity to visit our mother at Spring Lodge. Six of us were able to celebrate mum's birthday with a wonderful picnic spread and the most delicious birthday cake outside in the garden.


It was a lovely afternoon, and so good to see Mum outside

getting fresh air, family and the staff were wonderful. My mum's favourite carer came out and chatted with us.


I really can not fault the care that Mum receives at Spring Lodge. She is safe, warm and loved.

Reply from Donna Owen, Home Manager at Spring Lodge Nursing Home

Dear Abigail, thank you for your kind words, I am so happy that you were all together and had a great time - I know this brought the team a great sense of joy. Take care.
Kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Judy B (Daughter of Resident) published on 20 April 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Cannot praise the staff and environment enough! My mother suffered a traumatic relocation to Suffolk and into residential care. Huge changes for an elderly person in the midst of Covid. Staff have been patient and so caring, with family as well as her! It’s such a pleasure to see her supported properly
with dignity and respect. Staff show an interest in her life and encourage her to socialise. We look forward to visits as restrictions ease and know how welcome we will be.
Reply from Donna Owen, Home Manager at Spring Lodge Nursing Home

Dear Judy, thank you for taking the time to complete a review on carehome.co.uk. Thank you for your lovely words of praise for the staff, and I hope that you enjoy your up and coming visits.
Kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David A (Son of Resident) published on 11 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great staff and facilities, they look after my father extremely well. They have gone above and beyond during the pandemic - safe visiting area and loads for my father to do each week. They have catered for his needs which we couldn't due to his Dementia.
Reply from Jose Simoes, Home Manager at Spring Lodge Nursing Home

Dear David,
Thank you for your kind words. Also, I would like to thank you for all your support and understanding during these hard times.
Warm Regards,
Jose Simoes,
Home Manager

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sherryl E (Daughter-in-law of Resident) published on 8 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have recommended Spring Lodge to friends and family if they are looking for a well run, friendly, well organised and clean care home for their loved ones. I have also recommended the home to friends and family looking for jobs in care homes. All the staff are lovely and take great care to ensure residents
have plenty of entertainment and social interaction; and take time to ensure they are safe and secure and to talk to them. In these difficult times, the home has kept us fully informed at all times and I would like to thank everyone for their hard work and dedication.
Reply from Jose Simoes, Home Manager at Spring Lodge Nursing Home

Dear Sherryl, Thank you for your kind words. Also, I would like to thank you for all your support and understanding during these hard times. Warm Regards, Jose Simoes, Home Manager.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ruth H (Daughter of Resident) published on 7 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Spring Lodge for four weeks. So far I can't fault the care and the support we have had. Thank you all at Spring Lodge, you are all amazing. Couldn't have found a better care home for my mum.
Reply from Jose Simoes, Home Manager at Spring Lodge Nursing Home

Thank you for your kind words and for your continued support.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.619)

Overview of Review Score

The Review Score of 9.6 (9.619) out of 10 for Spring Lodge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.619 for Spring Lodge Nursing Home is calculated as follows: ( (191 Excellents x 5) + (97 Goods x 4) + (3 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 294 Ratings = 4.619
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Spring Lodge Nursing Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Dec 2022

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (9)

Meet the Team (6)

Samantha

Samantha Davis

Job Title: Home Manager

My name is Samantha Davis, and I have been a Nurse for almost 20 years now and have spent most of my career working in the elderly care sector; working within management roles for 8 years, I find this extremely fulfilling and rewarding. Working as the Deputy Manager/Clinical Lead at Spring Lodge since September 2023, I feel there is a great team, and I thoroughly enjoy working with them all. I have a passion for person-centred care and am enthusiastic about promoting this throughout the home; I believe in providing a holistic approach to care and am looking forward to working with the caring staff already established at Spring Lodge to embed this further.

Millie

Millie Shute

Job Title: Deputy Manager

I have been an Adult Nurse for nearly 2 years now. I previously worked as an A&E Nurse in London's most diverse area. Working with people from different cultural backgrounds and ages. I enjoyed working there as it allowed me to gain a wide range of knowledge of others' backgrounds, helping me to meet individuals' needs with more understanding. Person-centred care is important to me as it allows us to provide safe and holistic care for that individual and improve outcomes. I previously was one of the nursing staff at Spring Lodge and enjoyed my role here, being able to provide residents with person-centred and holistic care. I have also enjoyed being a part of such a caring team to support those staying at Spring Lodge. I have been an Adult Nurse for nearly 2 years now. I previously worked as an A&E Nurse in London's most diverse area. Working with people from different cultural backgrounds and ages. I enjoyed working there as it allowed me to gain a wide range of knowledge of others' backgrounds, helping me to meet individuals' needs with more understanding. Person-centred care is important to me as it allows us to provide safe and holistic care for that individual and improve outcomes. I previously was one of the nursing staff at Spring Lodge and enjoyed my role here, being able to provide residents with person-centred and holistic care. I have also enjoyed being a part of such a caring team to support those staying at spring lodge.

Agi

Agi Seemungal

Job Title: Hospitality Manager

Having worked in the hospitality industry for over 25 years, I have developed a strong commitment to providing excellent service to all individuals. My passion lies in ensuring the satisfaction of those using my services, and I take great pride in exceeding their expectations. At Spring Lodge, I have found a fulfilling environment where I am able to connect with and assist our residents on a daily basis. Working alongside my colleagues has been a delight, as we collaborate to deliver the highest standard of service to our residents. I am grateful for the opportunity to be part of such a dedicated team.


In my spare time, I continue to pursue my passion for massage therapy, finding joy in helping others relax and rejuvenate. I also enjoy taking leisurely walks and spending quality time with my loved ones.

Morita

Morita Matthews

Job Title: Administrator

I came to Spring Lodge just over a year ago with over 25 years’ worth of Administrator experience and I am very passionate about being helpful, organised and a friendly welcoming face of Spring Lodge. Spring Lodge is more than a care home, it’s a lovely warm family of staff, residents and families. Every day I leave with a full heart and proud to be part of the Spring Lodge wonderful team.


Outside of work, I love to read, and crochet and my family and I love walking our dog under the Orwell Bridge along the stunning River Gipping.

Vanessa

Vanessa Loose

Job Title: Lifestyle Co-Ordinator

Vanessa is the activity and lifestyle coordinator at Spring Lodge, with 9 years of care experience. She enjoys making a difference in people's lives and focuses on getting to know each resident's interests and hobbies in her role. She spends her time organizing events and activities like bingo, arts and crafts, and sing-a-longs.

Andy

Andy Gray

Job Title: Chef

I am a dedicated, organized and methodical individual with a keen eye for detail. I strive to produce home-cooked food to a restaurant standard. I have many great years of experience within the industry. I have worked at Spring Lodge for nearly 20 years. It fills me with pride to provide meals that residents really enjoy and I have a great understanding of IDDSI.


On a personal note, I enjoy spending time with my family, and listening to music and art.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Spring Lodge Nursing Home to verify any information. View our terms and conditions. Spring Lodge Nursing Home has an Enhanced Service - more info.