Spring Lodge Nursing Home

Communication with relatives has improved recently regarding what is going on in the home and the direction it is taking. Would be good if relatives were included more in a resident's care and care plan.

The food is always good and the kitchen staff and housekeepers do a fantastic job and are also great with the residents and relatives too.

My mother has been at Spring Lodge for nearly 3 years and every time I visit I come away feeling she is in good hands and being cared for properly. The staff are always pleasant and amazingly patient despite all the demands and pressures put on them.

Despite several changes of managers, the health and safety needs of mother have always been met. Now with the right new manager in place, a renewed focus on extracurricular activities seems to be emerging - see the latest newsletter as an example. Arranging all these takes time and effort, but for the residents, I'm sure this is what makes the difference.

Our Mum has been here a couple years now, and its clear that they really care for the residents, taking care of their needs and making as comfortable as possible.

I am very happy with the quality of care my husband is receiving at Spring Lodge. The facilities are very good and the staff are efficient and extremely caring.

Have had wonderful meals, attended entertainment and sung with my brother who is treated wonderfully.

I visited my relative at Spring Lodge recently, and I can say that I had the most amazing experience ever. I was received very politely by the home manager and even offered a cup of tea on my arrival by members of staff. My relative is well looked after and I couldn't wish for better. The home manager is the most approachable person I have ever met - very polite and caring. All the staff seemed happy and enjoying their work and most of all very professional.

I definitely recommend Spring Lodge. Congratulations for such an amazing team.

Very friendly, they go out of their way to make sure every resident gets everything personal how they like and friends and family are always welcome to eat with residents too. The new manager is amazing.

The staff are always polite and helpful. They are very caring towards the residents, who are very well looked after. The home is always nice and clean and the food looks very good and my sister says it usually tastes good. She has a new room now which I have not seen yet so I can't comment on it, only her old one.

Very good and welcoming place. They make me feel at home. Staff is like a big family. I feel loved and cared for.

Spring Lodge is a caring, happy home with a friendly atmosphere. The staff are always helpful and nothing is too much trouble. The lady I visit regularly is well looked after and happy. There is good food and nutritious snacks provided between main meals. I also like the layout of the home - there are many different areas each with their own atmosphere and a beautiful safe garden and courtyard.

My sister has been a resident for the past year at this care home. I myself work in another care home as a carer and chose this home due to the loving caring and thoughtful carers that do an extremely caring role, look after residents and do an outstanding job. The home is always clean and everyone is always helpful. The food is excellent. I have recommended the home to many people, not only for residents but a lovely place to work.

Spring Lodge comes up to all standards in resident care. The home is wonderful on all things ile. You name it and the home gets there. My wife has been living there for 6 years and its home to her. When there, she feels safe and relaxed, cuddles the staff and smiles at all times.

Mum is happy and well cared for by the excellent staff who are kind and very patient (especially to those with dementia). This, in turn, makes us happy!

My mother stayed at Spring Lodge for a week's respite recently. The staff are very friendly and welcoming, management very friendly, approachable and extremely understanding. On my visits, I noticed the residents always had drinks and was chatted to constantly by the staff. There are activities 5 days a week, they even let my mother take her budgie in with her. All in all, my mum was very happy and has even spoken about returning. Thank you to the management and care workers who made my mum feel very happy and comfortable during her stay.

My mum has been resident at Spring Lodge for nearly four years and has always received the kindest care. Mum likes to walk and she is able to do this around the home and in the gardens which are quite large and secure. The staff, without exception, are caring and kind, spending time with individuals when they can. The home is well decorated and comfortable and the views of residents and relatives are sought and acted upon. My mum particularly enjoys activities involving music and animals.

Spring Lodge is a care home with specialises in looking after residents with Dementia. My mum has been there since January 2015 and has settled in very quickly. She is very content in the environment there, is safe and well looked after.

Management and staff are all very helpful and friendly.

All staff very friendly and cheerful and while we were there, all communicating with residents and offering activities. The home was clean and bedrooms acceptable size. All residents seemed quite happy during our visit.

At an awful time, when Mum was living in a home away from her family, the manager agreed to accept her. This was such a smooth transition to Spring Lodge. I don't have to words to express how much easier it has been to have Mum locally to me. All the staff are fantastic, they are caring and supportive. Thank you, Spring Lodge.