Spring Lodge Nursing Home

Main Road, Woolverstone, Ipswich IP9 1AX
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9.6 73 Reviews
  • Spring Lodge Nursing Home, Ipswich
Nestled in the serene village of Woolverstone, lies Spring Lodge Nursing Home- a beautiful retirement home near Ipswich, where the focus is on feelings. Residents can enjoy a sense of freedom in their daily lives, with staff who encourage a "go with the flow" mentality, creating a space where belonging is a priority.

At Spring Lodge, carers provide personalised daily interactions that cater to the individual needs of each resident. By keeping them busy and engaged in activities that promote a sense of purpose, the residents are supported to feel successful and valued. With its tranquil location and compassionate care, Spring Lodge is the perfect place for a peaceful and fulfilling retirement.
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Care Provided by Spring Lodge Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

* Subject to assessment

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Samantha Davis (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (4)

Visiting

  • 24hrs

Parking

  • On site

Spring Lodge Nursing Home Reviews (73)

9.6

Spring Lodge Nursing Home has a Review Score of 9.6 (9.621) out of 10, based on 24 reviews in the last 2 years.
Over all time Spring Lodge Nursing Home has 73 reviews.

Overall Experience
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Date Published
  • 73
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  • 24
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Reviewer Connection to Spring Lodge Nursing Home
  • 23
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  • 9
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Total of 73, showing 61-73
Review from Clive W (Brother of Resident) published on 12 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always polite and helpful. They are very caring towards the residents, who are very well looked after. The home is always nice and clean and the food looks very good and my sister says it usually tastes good. She has a new room now which I have not seen yet so I can't comment on it, only
her old one.
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Review from E M (Resident) published on 12 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good and welcoming place. They make me feel at home. Staff is like a big family. I feel loved and cared for.
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Review from M K (Friend of Resident) published on 12 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Spring Lodge is a caring, happy home with a friendly atmosphere. The staff are always helpful and nothing is too much trouble. The lady I visit regularly is well looked after and happy. There is good food and nutritious snacks provided between main meals. I also like the layout of the home - there are
many different areas each with their own atmosphere and a beautiful safe garden and courtyard.
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Review from Jill B (Sister of Resident) published on 12 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been a resident for the past year at this care home. I myself work in another care home as a carer and chose this home due to the loving caring and thoughtful carers that do an extremely caring role, look after residents and do an outstanding job. The home is always clean and everyone
is always helpful. The food is excellent. I have recommended the home to many people, not only for residents but a lovely place to work.
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Review from John W (Husband of Resident) published on 12 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Spring Lodge comes up to all standards in resident care. The home is wonderful on all things ile. You name it and the home gets there. My wife has been living there for 6 years and its home to her. When there, she feels safe and relaxed, cuddles the staff and smiles at all times.
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Review from C B (Daughter of Resident) published on 18 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is happy and well cared for by the excellent staff who are kind and very patient (especially to those with dementia). This, in turn, makes us happy!
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Review from Lorraine G (Daughter of Resident) published on 2 January 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother stayed at Spring Lodge for a week's respite recently. The staff are very friendly and welcoming, management very friendly, approachable and extremely understanding. On my visits, I noticed the residents always had drinks and was chatted to constantly by the staff. There are activities 5 days
a week, they even let my mother take her budgie in with her. All in all, my mum was very happy and has even spoken about returning. Thank you to the management and care workers who made my mum feel very happy and comfortable during her stay.
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Review from E S (Daughter of Resident) published on 28 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been resident at Spring Lodge for nearly four years and has always received the kindest care. Mum likes to walk and she is able to do this around the home and in the gardens which are quite large and secure. The staff, without exception, are caring and kind, spending time with individuals
when they can. The home is well decorated and comfortable and the views of residents and relatives are sought and acted upon. My mum particularly enjoys activities involving music and animals.
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Review from S B (Daughter of Resident) published on 27 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Spring Lodge is a care home with specialises in looking after residents with Dementia. My mum has been there since January 2015 and has settled in very quickly. She is very content in the environment there, is safe and well looked after.
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Review from Tina W (Daughter of Resident) published on 24 March 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Lots of improvements made in the last six months and lots more to come.
Management and staff are all very helpful and friendly.
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Review from Ann P (Friend of Resident) published on 13 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff very friendly and cheerful and while we were there, all communicating with residents and offering activities. The home was clean and bedrooms acceptable size. All residents seemed quite happy during our visit.
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Review from JW (Daughter of Resident) published on 27 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
At an awful time, when Mum was living in a home away from her family, the manager agreed to accept her. This was such a smooth transition to Spring Lodge. I don't have to words to express how much easier it has been to have Mum locally to me. All the staff are fantastic, they are caring and supportive.
Thank you, Spring Lodge.
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Review from Jane J (Friend of Resident) published on 26 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Invited to the Christmas party at Spring Lodge. First visit to the home with a family member that has a resident in the home. Lovely atmosphere. Staff were so kind and caring towards the residents.
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Current Review Score: 9.6 (9.621)

Overview of Review Score

The Review Score of 9.6 (9.621) out of 10 for Spring Lodge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.621 for Spring Lodge Nursing Home is calculated as follows: ( (183 Excellents x 5) + (94 Goods x 4) + (2 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 282 Ratings = 4.621
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Spring Lodge Nursing Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Dec 2022

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (6)

Samantha

Samantha Davis

Job Title: Home Manager

My name is Samantha Davis, and I have been a Nurse for almost 20 years now and have spent most of my career working in the elderly care sector; working within management roles for 8 years, I find this extremely fulfilling and rewarding. Working as the Deputy Manager/Clinical Lead at Spring Lodge since September 2023, I feel there is a great team, and I thoroughly enjoy working with them all. I have a passion for person-centred care and am enthusiastic about promoting this throughout the home; I believe in providing a holistic approach to care and am looking forward to working with the caring staff already established at Spring Lodge to embed this further.

Millie

Millie Shute

Job Title: Deputy Manager

I have been an Adult Nurse for nearly 2 years now. I previously worked as an A&E Nurse in London's most diverse area. Working with people from different cultural backgrounds and ages. I enjoyed working there as it allowed me to gain a wide range of knowledge of others' backgrounds, helping me to meet individuals' needs with more understanding. Person-centred care is important to me as it allows us to provide safe and holistic care for that individual and improve outcomes. I previously was one of the nursing staff at Spring Lodge and enjoyed my role here, being able to provide residents with person-centred and holistic care. I have also enjoyed being a part of such a caring team to support those staying at Spring Lodge. I have been an Adult Nurse for nearly 2 years now. I previously worked as an A&E Nurse in London's most diverse area. Working with people from different cultural backgrounds and ages. I enjoyed working there as it allowed me to gain a wide range of knowledge of others' backgrounds, helping me to meet individuals' needs with more understanding. Person-centred care is important to me as it allows us to provide safe and holistic care for that individual and improve outcomes. I previously was one of the nursing staff at Spring Lodge and enjoyed my role here, being able to provide residents with person-centred and holistic care. I have also enjoyed being a part of such a caring team to support those staying at spring lodge.

Agi

Agi Seemungal

Job Title: Hospitality Manager

Having worked in the hospitality industry for over 25 years, I have developed a strong commitment to providing excellent service to all individuals. My passion lies in ensuring the satisfaction of those using my services, and I take great pride in exceeding their expectations. At Spring Lodge, I have found a fulfilling environment where I am able to connect with and assist our residents on a daily basis. Working alongside my colleagues has been a delight, as we collaborate to deliver the highest standard of service to our residents. I am grateful for the opportunity to be part of such a dedicated team.


In my spare time, I continue to pursue my passion for massage therapy, finding joy in helping others relax and rejuvenate. I also enjoy taking leisurely walks and spending quality time with my loved ones.

Morita

Morita Matthews

Job Title: Administrator

I came to Spring Lodge just over a year ago with over 25 years’ worth of Administrator experience and I am very passionate about being helpful, organised and a friendly welcoming face of Spring Lodge. Spring Lodge is more than a care home, it’s a lovely warm family of staff, residents and families. Every day I leave with a full heart and proud to be part of the Spring Lodge wonderful team.


Outside of work, I love to read, and crochet and my family and I love walking our dog under the Orwell Bridge along the stunning River Gipping.

Vanessa

Vanessa Loose

Job Title: Lifestyle Co-Ordinator

Vanessa is the activity and lifestyle coordinator at Spring Lodge, with 9 years of care experience. She enjoys making a difference in people's lives and focuses on getting to know each resident's interests and hobbies in her role. She spends her time organizing events and activities like bingo, arts and crafts, and sing-a-longs.

Andy

Andy Gray

Job Title: Chef

I am a dedicated, organized and methodical individual with a keen eye for detail. I strive to produce home-cooked food to a restaurant standard. I have many great years of experience within the industry. I have worked at Spring Lodge for nearly 20 years. It fills me with pride to provide meals that residents really enjoy and I have a great understanding of IDDSI.


On a personal note, I enjoy spending time with my family, and listening to music and art.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Spring Lodge Nursing Home to verify any information. View our terms and conditions. Spring Lodge Nursing Home has an Enhanced Service - more info.