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Beccles Care Home

St. George's Road, Beccles, Suffolk NR34 9YQ
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I find the staff very helpful and friendly and the care for my husband, I find excellentW S(Wife of Resident/Service User)
Beccles Care Home, Beccles
The food is nutritious, using fresh ingredients and is of a good standard.Vicky O(Daughter of Resident/Service User)
Beccles Care Home, Beccles
Beccles Care Home, Beccles

Beccles Care Home, located in the heart of Beccles in North Suffolk, provides short-term respite care and longer term support for older people, including people living with dementia.

Black Swan recently purchased the care home, leaning on their extensive track record of transforming care homes into outstanding ones. The home is undergoing an extensive refurbishment under the new owners. The home received a Good CQC rating in April 2023 following...  

Care Provided by Beccles Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,200From £1,200
Residential Dementia CareFrom £1,200From £1,200

Weekly fees include personal care, all food and drinks, activities and entertainment.

Contact Beccles Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Amanda Jackson(Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (29)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (5)

Visiting

  • 24 hour visiting is welcomed

Parking

  • Parking is available outside the home.

Beccles Care Home Reviews (24)

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9.5

Beccles Care Home has a Review Score of 9.5 (9.515) out of 10, based on 7 reviews in the last 2 years. Over all time Beccles Care Home has 24 reviews.

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Showing 24 reviews matching selected criteria
Review from David L (Son of Resident) published on 12 January 2026 Submitted via Website
Overall Experience

My 98 year old mother was a self funding resident at Beccles care home from June 23 to January 25 where she passed away. Amanda and her staff were excellent in the care and consideration they gave her as well as keeping me updated on her health welfare. When her funds ran in out in April 24 Black Swan continued their excellent care despite there being no funds for it and understood my circumsatnces allowing arrears to accumulate for 9 months until the sale of her property was completed. Thier Norwich office were excellent in dealing with the arrears and shortfall of funds when finalising the the money owed to them. In this day and age of bad press and publicity on Care Homes I would highly recommend Black Swan to be your first choice when considering a Care Home for yourself or a relative.

Reply from Richard Lain-Smith, Head of Marketing and Social Media at Beccles Care Home

Thank you so much for your comprehensive and compassionate comments about the care and support you and your mum received at Beccles care home. We will pass on your comments to the team at the home and Head Office.

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Review from Deborah C (Wife of Resident) published on 3 November 2025 Submitted via Website
Overall Experience
My husband was admitted in April due to Alzheimer's disease. We as a family feel so grateful to Amanda and all the staff who have persevered with some challenging behaviours with the utmost kindness and respect. I cannot praise them highly enough and they have been very supportive.
The place is homely, has a warm ambiance with laughter and entertainment. I was surprised to learn that they even had therapy donkeys visiting. Not to mention the delicious home cooked food.

Even though I am slowly and insidiously losing my dear husband, I am at peace and confident that his every needs are met and will be until the end.

Reply from Richard Lain-Smith, Head of Marketing and Social Media at Beccles Care Home

We thank you for your kind words about the care and support your husband is receiving at Beccles Care Home. We're pleased you feel supported by Amanda and the team at the home and that his care needs are being met to your satisfaction.

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Review from Jonathan C (Son of Resident) published on 24 October 2025 Submitted via Website
Overall Experience
My father has Alzheimer's Disease and was in two other care settings before coming here, and neither managed to meet his needs - in fact, one even described him as a "nuisance," which was deeply upsetting and inappropriate for a place claiming dementia expertise. We were at a total loss and my mother was also becoming very ill from the stress.
From the moment Dad moved into Beccles, the manager and staff showed compassion, understanding, and genuine care. They treat him with dignity and patience, taking the time to get to know his personality rather than just his condition. The support is excellent. The communication with families is also excellent, and it's clear that everyone there truly wants the best for the residents. (There are always lovely activities happening when I visit.)

It has been such a huge relief to know he's finally in capable, caring hands. I can't thank the team at Beccles Care Home enough for giving my dad the quality of life and respect he deserves

Reply from Richard Lain-Smith, Head of Marketing and Social Media at Beccles Care Home

Thank you so much for these kind words about the care and support your father is receiving at Beccles care home.

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Review from S S (Sister of Resident) published on 2 May 2025 Submitted via Postal Card
Overall Experience

As a visitor I find the staff very helpful. Even when very busy they find time to answer any questions or help one might need.

Reply from Richard Lain-Smith, Head of Marketing and Social Media at Beccles Care Home

Thank you for your kind words about the team at Beccles care home - they are a huge part of the success of the home.

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Review from Steve S (Son of Resident) published on 2 May 2025 Submitted via Postal Card
Overall Experience

My mum came to Beccles Care Home in Nov 24. Honestly it's a hotel and she has dementia and she believes this as well. Cant ask far nicer loving people who 24/7 care for everyone. Even invited for Christmas Lunch. Couldn't ask for more thank you.

Reply from Richard Lain-Smith, Head of Marketing and Social Media at Beccles Care Home

Thank you for taking the time to review our care home. We're delighted that you feel happy about the care and support our team provide to your mum.

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Review from Jan H (Wife of Resident) published on 29 April 2025 Submitted via Postal Card
Overall Experience
From the first moment I stepped inside Beccles Care Home I immediately felt the warm, friendly and homely atmosphere, and knew that it would be perfect home for my husband. Since he moved in five weeks ago, his care has been delivered consistently with kindness, respect and dignity by every single member of the team.
We particularly love the happy interaction between staff, resident and visitors in the lounge, along with fun activities and entertainment; the delicious home cooked meals and teatime treats; the lovely bright and modern spotlessly clean surroundings and facilities; the laundering of personal clothing which is carried out with care and diligence.

All in all, the staff go the extra mile to ensure that the residents are happy, safe and well cared for and, along with the relatives, are treated like part of a big family. We couldn't ask for more!

Reply from Richard Lain-Smith, Head of Marketing and Social Media at Beccles Care Home

Thank you for these lovely comments about the care and support your husband is receiving at Beccles Care Home - we're so pleased you are happy with the care and support he is receiving.

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Review from Jayme A (Great-granddaughter of Resident) published on 17 January 2025 Submitted via Website
Overall Experience

The staff treats my great-grandad very well, he is happy where he is and it gave him his life back. The manager is absolutely lovely, he loves her. He is noticeably happier being in the home, even making friends which is much better. The activities they hold keep him active and lively. Visits are easy and smooth-running, the food is good as well as the drinks offered. The rooms are safe and secure, also offering the residents freedom and multiple options. Couldn't ask for a better home for him to be in.

Reply from Amanda Bensly, Regional Manager at Beccles Care Home

Thank you so much for your kind feedback. This will be shared with all the teams at the home. It is a pleasure to have your Great-Granddad as part of the Beccles Care Home community. We particularly enjoy his dance moves when we have singers join us.

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Review from S S (Friend of Resident) published on 17 May 2024 Submitted via Website
Overall Experience
The home, the home manager and all staff are amazing. They are always professional and understanding of all the residents' needs. I have seen them offer reassurance and comfort to those who are anxious and confused, working with smiles on their faces and it is infectious!
The home smells nice and there are always fresh flowers spread around.
I have enjoyed lunch on several occasions, which there is always a variety and tastes great.

I have always believed that a team is led from the front and the home manager is a motivational leader and it shows in her team. Thank you for all your hard work and the care you provide.

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Review from S B (Wife of Resident) published on 13 May 2024 Submitted via Postal Card
Overall Experience

The staff all seem to care about the residents and happy in what they do. The ratio of staff to residents is very good and the place does not smell of "pee". There seems to be some activity nearly every day but I do not visit every day. Overall, my partner seems very well cared for and happy.

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Review from Judith M (Sister of Resident) published on 7 May 2024 Submitted via Website
Overall Experience
My brother has been a resident for over six months now. In this time, he has settled very well and has received superb care, kindness and support from all the staff.

The manager is excellent. She and all her team deserve the highest praise.

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Review from R S (Friend of Resident) published on 22 April 2024 Submitted via Website
Overall Experience

My friend moved into Beccles Care Home in August 2023. What a wonderful home it is! The Manager who was appointed late last year and the team she leads are wonderful. They are so caring and kind, they go above and beyond to ensure the residents are well looked after and happy. I always feel welcome and have enjoyed lots of delicious cakes on my visits.

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Review from A C (Daughter-in-law of Resident) published on 12 April 2024 Submitted via Website
Overall Experience
My Mother-in-law moved into Beccles Care home in December 2023 and from the first day there she was treated with kindness and respect. She is very happy in the home and has become more chatty since being there. The staff are lovely and are always happy to chat with her and give us an update. The manager has been particularly helpful in settling Mum in and always makes time to talk to us and answer our questions.

Mum is always kept clean and tidy and has her hair done regularly. She enjoys the food and there is always a good choice. Her room is bright and attractively furnished and is always spotless. Communication with the home is regular and we often receive photos of Mum taking part in activities. We are happy with all aspects of the home.

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Review from Neil C (Son of Resident) published on 12 April 2024 Submitted via Website
Overall Experience
I cannot thank the manager and her team enough. They are simply brilliant! My Mother receives the care and attention she deserves and every member of staff we have met are very kind, compassionate, and positive at all times. Beccles Care Home is always clean, tidy, and well-run. It is lovely to see all the activities that are being provided for the residents. I am made to feel very welcome every time I visit my Mother.

I have seen a positive change in my Mother’s health and well-being since she arrived in December 2023. My family couldn’t be happier! Well done to the manager and all the staff for everything they do to care for my Mother.

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Review from C H (Wife of Resident) published on 31 January 2024 Submitted via Postal Card
Overall Experience

My husband has been a resident in Beccles Care Home since May 2023. As his wife and previous career, I have been pleased with the level of care given to him, the respect and understanding he has received and the way in which the staff have maintained a generally good well-being for him all round. Also, I have been welcomed at the home as often as I like (without the strict hours) and have been shown a great deal of respect, also of empathy and ongoing kindness, from all members of staff. They are very, very caring. Thank you.

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Review from Sheila B (Daughter of Resident) published on 24 January 2024 Submitted via Postal Card
Overall Experience

Staff welcomed Mum to the home at the end of November, but managed to arrange a birthday party for her in early December. They were very accommodating of family members joining Mum on this day, this helped Mum settle into her new home. Staff in all roles have been very friendly around the building, as have the other residents, many of whom have chatted to Mum.

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Review from Maxine P (Daughter of Resident) published on 2 January 2024 Submitted via Postal Card
Overall Experience

I would like to say how pleased I am with the care my mum receives at Beccles Care Home. This has been her third respite stay and the staff are so friendly and kind. The new manager has natural warmth and kindness, she exudes capability and professionalism and I feel at ease knowing Mum is in her overall care. I love my mum very much, but respite breaks are needed to enable me to care for her at home. If this ever changes and I am no longer able to do so, I would like her to be in the team at Beccles Care Home's care.

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Review from Vicky O (Daughter of Resident) published on 25 August 2023 Submitted via Postal Card
Overall Experience

The manager and staff are all very conscientious in striving to maintain an excellent standard of care to all residents and treat them all with the utmost dignity. The food is nutritious, using fresh ingredients and is of a good standard. The entertainment is fun and helps stimulate each and every one of the residents. My father has settled well into the home and is happy in his new environment.

Reply from Zoe Cattermole, Regional Manager at Beccles Care Home

Thank you so much for your kind review and positive comments, which I will ensure are shared with the team.

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Review from Julie P (Daughter-in-law of Resident) published on 26 May 2023 Submitted via Postal Card
Overall Experience

My mum-in-law moved into Beccles Care Home in March. We cannot recommend this home highly enough. The staff are wonderful and so caring. My mum in laws room has been completely redecorated to a very high standard with lovely furniture. They have plenty of activities going on with lots of things for residents to enjoy. The food is also amazing. 10/10.

Reply from Zoe Cattermole, Regional Manager at Beccles Care Home

Thank you so much for your kind review which I will ensure is shared with the staff team.

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Review from C B (Husband of Resident) published on 17 May 2023 Submitted via Postal Card
Overall Experience

Having read online the CQC rating of the care home (with its previous owner) I was pleasantly surprised as to what Black Swan had done with their refurbishment. The home feels very comfortable and homely, it's not too big and being on one level, it's like being in a large bungalow. The staff are very welcoming and accommodating. I think my wife will be happy with them.

Reply from Zoe Cattermole, Regional Manager at Beccles Care Home

Thank you for taking the time to leave a review and for your positive comments which I will share with the staff team.

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Review from W S (Wife of Resident) published on 23 February 2023 Submitted via Postal Card
Overall Experience

I find the staff very helpful and friendly and the care for my husband, I find excellent. I have no problems at all with how my man is looked after.

Reply from Zoe Cattermole, Regional Manager at Beccles Care Home

Thank you for your kind words which I will share with the staff team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 April 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 27 July 2026

Large ensuite rooms are available. Beccles is a single storey home, supporting older people including people living with dementia.

News (1) & Events (0)

News
  • 22 Oct 2025

    The multi-award winning Black Swan Care Group is pleased to announce that it has acquired All Hallows Care Home, in Bungay, Suffolk marking a major strategic investment in local care...

Upcoming Events

There are no upcoming events for Beccles Care Home.

Awards / Recognitions (11)

Accreditations

There are no accreditations posted yet for Beccles Care Home.

Meet the Team (1)

Amanda Jackson
Amanda JacksonJob Title:Registered Home Manager

Amanda is the dedicated home manager at Beccles Care Home.

Frequently Asked Questions about Beccles Care Home

What types of Care is Beccles Care Home registered for?

Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Beccles Care Home have?

There are 29 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Beccles Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Beccles Care Home to the centre of Beccles?

0.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Beccles Care Home to verify any information. View our terms and conditions. Beccles Care Home has an Enhanced Service -more info.