Stratton House

16 Park Lane, Bath BA1 2XH
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9.8 65 Reviews
  • Stratton House, Bath
Stratton House, in Bath, has been thoroughly refurbished in order to support professional carers in the pursuit of an effective residential care service, that empowers occupants and supports independence.

Situated within well-kept grounds, Stratton House supports a comfortable retirement, while the interior offers pleasant communal areas and en-suite facilities.

An emergency call system adds to the security of the home, with health and safety regularly assessed and updated.
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Care Provided by Stratton House

Primary Care Categories

  • Older Person Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 33 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1392 – £1679

These prices are only a guideline, please contact Stratton House to find out the exact price for your requirements.

Contact Stratton House to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Stratton House to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Steve Hill (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (33)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (3)

Stratton House Reviews (65)

9.8

Stratton House has a Review Score of 9.8 (9.830) out of 10, based on 15 reviews in the last 2 years.
Over all time Stratton House has 65 reviews.

Overall Experience
  • 50
  • 13
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Date Published
  • 65
  • 10
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  • 15
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Reviewer Connection to Stratton House
  • 24
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Total of 65, showing 1-20
Review from H R (Daughter of Resident) published on 28 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Stratton House are an outstanding team who all fulfil their roles whole-heartedly and contribute to making it the welcoming, happy and nurturing care home that it is. Mum benefits enormously from the exceptional care and kindness that she always receives. She feels very safe and greatly
appreciates the gentle and compassionate way in which she is given every assistance. I am really impressed with every aspect of the management and care at Stratton House, and value the warm and friendly way they include me as part of its community.
Reply from Steve Hill, Home Manager at Stratton House
Thank you for taking the time to complete feedback on Stratton House. I am thrilled to read that you believe the staff at Stratton House are outstanding and the care your mum receives is exceptional…read more
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Review from E C (Friend of Resident) published on 8 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I always feel welcomed when arriving at Stratton for a visit. Staff are well-informed and ready to brief me on my friend's well-being. They all show care for the residents, and at times when needed, endless patience.
Reply from Steve Hill, Home Manager at Stratton House
Thank you for taking the time to complete a review of Stratton House. I'm pleased to read that you feel the staff are well-informed and able to update you on your friend's well-being, it's also…read more
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Review from B D (Son of Resident) published on 8 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is now over 100 years old. She recently had a stroke and the Home welcomed her back after a short stay in hospital and and moved her into a more appropriate room to enable the staff to better care for her.
Reply from Steve Hill, Home Manager at Stratton House
Thank you for taking the time to complete such a positive review of Stratton House. I'm please to read that you and your mum felt welcomed following the stay in hospital. I'm also glad your mum has…read more
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Review from J P (Resident) published on 7 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I could not believe such a level of care was available. It has transformed my last years nothing it too much trouble. Care and attention is given to all they do.
Reply from Steve Hill, Home Manager at Stratton House
Thank you for taking the time to complete the lovely review of Stratton House. I am so pleased to read that Stratton House has helped to transform your last few years and that you find nothing is too…read more
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Review from Frances H (Niece of Resident) published on 7 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment I first walked into Stratton House I felt it was a warm, vibrant environment that was exactly what my uncle was looking for. 18 months since he moved in he is still very happy and the help and support he receives from the team is excellent and very much tailored to his needs. I just
want to say a huge thankyou to the whole team at Stratton House for their care and support for my uncle.
Reply from Steve Hill, Home Manager at Stratton House
Thank you for taking the time to complete this review of Stratton House. I am pleased to read that you felt the home was a warm, vibrant environment that you felt was right for your uncle. It's…read more
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Review from Lynda S (Daughter of Resident) published on 6 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Stratton House offers everything that I had hoped for for Dad and more. The outstanding feature is superb, loving and attentive staff who are, and have been, a comfort for him and for me/us as his family. We are always welcomed. Dad has been very unwell sometimes and the medical support which has
been provided, in tandem with the hospital team, has meant that he was able to remain in the home, as opposed to being admitted. His ongoing need for medication and district nurse help is overseen by the senior carers who ensure that Dad is as comfortable as is possible. After ten years of dementia-affected life Mum passed away in her dementia care home last month. Dad was supported by the concern and practical help from the staff and on occasion was taken by them to Mum, when there was urgent need for him to get to her, and whilst I travelled to Bath. On the day of Mum's funeral many care and admin staff came to wish Dad, and us, well which was such a boost for our spirits.
Reply from Steve Hill, Home Manager at Stratton House
Many thanks for taking the time to complete the review of Stratton House. I am pleased to read that Stratton House is everything and more you had hoped for. I'm also happy to see that you find the…read more
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Review from C S (Resident) published on 6 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
If it hadn't been for Stratton House's staff, managers and pastoral care I wouldn't be in the position I am in now- much more mobile and look forward to waking up every day. This is a family with lots of love and care.
Reply from Steve Hill, Home Manager at Stratton House
Thank you for taking the time to complete a review of Stratton House. It's so pleasing to read your amazing comments and that the staff and pastoral care have continued to support you, and you look…read more
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Review from I C (Son of Resident) published on 6 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Stratton House provide great care for my Mum and I have been very pleased with everything they do. Mum can sometimes not be the easiest of people to look after and the staffs focus on providing great care and showing great patience shines through
Reply from Steve Hill, Home Manager at Stratton House
Thank you for taking the time to complete a review of Stratton House. I am happy to see that you believe your Mum is being provided great care and staff show great patience. I am also encouraged to…read more
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Review from Nicola W (Daughter of Resident) published on 6 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has now been a resident in Stratton House for over 2 years and the difference between when she arrived and today is extraordinary! She is settled, happy, more confident, healthier and much more sociable. All the staff, without exception are first class. Stratton House is a home rather than an institution
with easy chairs scattered around, a cosy and well-stocked library, a lounge and a drawing room. The activities program is full and very varied, ensuring that there is something to interest everyone and the delicious, fresh food on the menu is excellent.
Huge thanks to everyone in Stratton House!
Reply from Steve Hill, Home Manager at Stratton House
Thank you for taking the time to complete a review of Stratton House. I am so pleased to read your comments, especially the extraordinary difference between arriving and now, also that Mum is more…read more
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Review from J W (Daughter of Resident) published on 1 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Stratton House has been everything I hoped it would be when my father took up residence. I viewed six different homes prior to this. My first overall impression was of a well integrated and cohesive care team with a well established manager and a responsive approach to its residents. I have not been
disappointed. There is a lively community of caregivers who are always willing to listen and provide the care and support needed by the residents. I have also been surprised at the way I have been made to feel part of that community being offered cups of tea and a friendly smile or chat. Dad has thrived since he joined and has been very happy. The activities that he has taken part in have been wonderful. From ice skating in December, in a wheelchair, to cake making, arts and crafts, musical performances, therapy dogs and a trip to the pub this June. Stratton House has supported him to really enjoy his later life. I wouldn't hesitate to recommend this care home.
Reply from Steve Hill, Home Manager at Stratton House
Thank you for taking the time to complete a review of Stratton House. It is pleasing to read that your experience of visiting Stratton House has been a good one and you are made to feel part of the…read more
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Review from Rhiannon P (Daughter of Resident) published on 27 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Stratton House was the perfect choice to return to if independent living was no longer suitable. The home is comfortable and has a cosy ambience. The main attribute is the staff, warm friendly and engaging. There is a great effort to "entertain " residents with a wide variety of daily events. The food
is wholesome, well-presented and restaurant quality.
Reply from Steve Hill, Home Manager at Stratton House
Thank you for taking the time to complete a review of Stratton House. It is pleasing to read you feel Stratton House was the perfect choice, it is comfortable and has a cosy ambience, however, the…read more
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Review from J R (Daughter of Resident) published on 26 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was always against the idea of 'going into a home', but home in the best sense of the word is what Stratton House has become. It feels more like a country house as you walk in and residents can have their own furniture and possessions in their rooms. When asked how he is, my father will tell
anyone that he is well looked after and the staff and food are wonderful. There are always more activities than he is interested in attending, but staff are constantly seeking out the interests and suitable levels of activity of each resident - even those who are bed-bound have regular assessments. The staff team seem harmonious and very caring with good leadership from management.
Reply from Steve Hill, Home Manager at Stratton House
Thank you for taking the time to complete a review of Stratton House. It is pleasing to read that your father, when asked, says he is well looked after and the staff and food are wonderful. I am also…read more
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Review from David W (Son of Resident) published on 25 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A caring, warm and very professionally run home where residents are treated with respect and dignity. Their social, mental and physical needs are closely monitored and sensitively responded to.
Reply from Steve Hill, Home Manager at Stratton House
Thank you for taking the time to complete a review of Stratton House. I am pleased to read that you find the home caring, warm, and professionally run and the residents are treated with respect and…read more
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Review from M H (Daughter-in-law of Resident) published on 25 September 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother-in-law has been a resident in this home for a few years now. I can honestly say I believe she receives the best care possible. The home always smells clean. The staff are very good and take care of her needs. The food is really good and she praises the laundry service. A very important factor
for her. I would have no hesitation in recommending the home to others.
Reply from Steve Hill, Home Manager at Stratton House
Thank you for taking the time to complete a review of Stratton House. I am pleased to read that you believe your mother-in-law receives the best possible care and the home always smells clean. I am…read more
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Review from Sue D (Daughter of Resident) published on 13 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were so lucky that there was a vacancy when my father came out of hospital following surgery.
He was reluctant to give up independent living but could see it was the only way forward.
The staff are attentive, welcoming and warm, and I can not praise them enough.
He has the opportunity to be sociable
when he wants to, but the staff respect the fact that, at times, he just wants peace and quiet.
Beautiful grounds too.
Reply from Steve Hill, Home Manager at Stratton House
Thank you for taking the time to complete a review of Stratton House. I am pleased to read that you find the staff welcoming, warm and attentive and that your dad is given the opportunity to choose…read more
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Review from Keith M (Friend of Resident) published on 25 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The atmosphere at Stratton House is similar to that of a quality hotel. All staff are very pleasant and helpful and treat my friend with utmost care and the food is great. No request is a problem, which helps in reducing her anxiety.
Reply from Steve Hill, Home Manager at Stratton House
Thank you for taking the time to complete a review of Stratton House. I am pleased to read that you find the staff very pleasant and helpful and treat your friend with the utmost care and that your…read more
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Review from Clare E (Daughter of Resident) published on 18 October 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Stratton House is a happy and caring home. The staff are friendly, caring and responsive. There could be more variety in activities, such as invites in such as charities, liaison with a nursery for activities, basic cooking i.e. rolling and cutting pastry for jam tarts if residents agree, and slightly
too much dependence on karaoke. The food is good, although the variety of vegetables could be increased. Staff really do make Stratton House the client's home, for example enabling my mother to eat tea in the garden on a lovely, sunny summer evening. Overall, I am very pleased with the care that my mother receives and I feel able to discuss issues with staff.
Reply from Steve Hill, Home Manager at Stratton House
Thank you for taking the time to complete this review. I am pleased to read that you find Stratton House a happy, caring home with friendly, caring, responsive staff. It’s also pleasing to read you…read more
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Review from Melanie S (Daughter of Resident) published on 12 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been a resident for 18 months. He was quickly made at home and the staff at Stratton House bent over backwards to accommodate his needs. Over this time we too have been made to feel a part of the Stratton House family. Nothing is ever too much trouble and the care is delivered with a lightness
of touch and a smile. Thank you.
Reply from Steve Hill, Home Manager at Stratton House
It is so pleasing to read that your father was able to feel at home at Stratton House and his needs were accommodated and staff delivered this with a light touch and with a smile. I’m also pleased to…read more
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Review from Mark T (Son of Resident) published on 9 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother wanted to move here as some of her friends had lived here, good choice. It took a while for her to settle in but now she is like part of the establishment and seems to be well loved by staff .The home is clean and tidy and it's like another world away from the stresses of life.
Reply from Steve Hill, Home Manager at Stratton House
It's pleasing to read that your mum chose Stratton House on the recommendation of her friends that already lived here and that you as a family think it's been a good choice. I’m also pleased to read…read more
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Review from V M (Daughter of Resident) published on 28 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father took a while to settle, having had a five-month hospital stay during the latter part of the pandemic. The staff were patient and worked hard to meet his needs. He is now happy, settled and much healthier than before he arrived. The staff are quick to notice any problems and are always kind
and responsive whilst solving these. Having observed how the staff interacts with my dad and other residents during the past year, I couldn’t recommend them more highly! Whilst the home is a bit of a warren of passages on the lower floor as it is in an old building, it has a stunning garden and the toilet and bathroom facilities are all kept very clean.
Reply from Steve Hill, Home Manager at Stratton House
It is so pleasing to see that your father is happy at Stratton House and that you have found the staff patient and hardworking, and that your father is much healthier since moving in. It is also good…read more
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Current Review Score: 9.8 (9.830)

Overview of Review Score

The Review Score of 9.8 (9.830) out of 10 for Stratton House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.830 for Stratton House is calculated as follows: ( (148 Excellents x 5) + (26 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 176 Ratings = 4.83
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Stratton House is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Jan 2024

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (6)

Stephen

Stephen Hill

Job Title: Home Manager Joined: 2011

I joined the Stratton House family in 2011 as Deputy Manager before becoming Home Manager in 2016. My career in the care sector began in 2001 when I worked for a charity in Bristol in one of their sheltered housing schemes. I started as a Care Assistant and over the years have held roles as Care Assistant, Senior Care Assistant, Care Coordinator, Deputy Manager and now Manager.


Over the years, I have completed a Level 3 Diploma in Health & Social Care, an Advanced level apprenticeship in Management (In the business skills sector), an EDI Level 3 NVQ certificate in Management and I am about to start a Level 5 Diploma in Health & Social Care. In 2023, I was awarded MHA’s Leader of the Year Award and we won MHA's Team of the Year in 2024.


I love working at Stratton House and supporting the individuals we care for to live later life well together and treat each other as family.

Emma

Emma Richer

Job Title: Deputy Home Manager Joined: 2017

I began my journey at Stratton House in 2017 as a Night Care Assistant and took the opportunity to develop my skills and knowledge by completing both the NVQ Level 2 in Health and Social Care and Apprenticeship Level 3 Health and Social Care Adult Lead. I was then promoted to Senior Care Assistant for two years before taking the role of Deputy Manager in 2022.


It really is an honour to be part of the Stratton House Team. Our values of Nurture, Respect and Inspire are demonstrated on a daily basis by our amazing team.

Amy

Amy Jacobs

Job Title: Senior Care Assistant Joined: 2020

I am one of the Senior Care Team at Stratton House and started working at Stratton House in 2020 as a Night Care Assistant working my way to my current role. Prior to this, I worked for two years as a care assistant in-home care based in Scotland. During my time at Stratton House, I was given the opportunity to complete a Level 3 Diploma in Health and Social Care.


I love the warm, family-like atmosphere at Stratton House. There is a genuine sense of camaraderie amongst residents and staff which makes coming to work really enjoyable!

Louise

Louise Gascoigne

Job Title: Activities Coordinator Joined: 2024

Before joining MHA, I worked as an Assistant Wellbeing Co-ordinator for 8 months at another care home for people with dementia and nursing needs.


I went to The European School in Brussels and had a Baccalaureate (similar to A levels), and afterwards, I did a bachelor’s degree (BA) in Media Studies with Languages from the University of East Anglia. My background is in organising events and tours around the world.


I enjoy interacting with the residents at Stratton House the most, and I feel the team at Stratton House is supportive and works well together as a team.

Julie

Julie Sheppard

Job Title: Domestic Assistant Joined: 2017

I joined Stratton House in 2017 as a Domestic and Laundry Assistant and previously worked in other care homes for six years.


I love working at Stratton House because of the incredible team I get to work with and the wonderful appreciating residents we look after. Being part of a brilliant team is what makes my work so fulfilling and rewarding.

Aniz

Aniz Damani

Job Title: Maintenance Joined: 2016

Working at our care home is truly rewarding. The building is a beautiful, listed landmark with stunning grounds that I have the pleasure of looking after as the maintenance person. I love that I can bring my own vision to the garden and handle repairs within, making decisions independently and taking pride in the result.


Being part of Stratton House's history since 2016, and serving the community charitably, makes my role even more meaningful.

Frequently Asked Questions about Stratton House

What types of Care is Stratton House registered for?

Older Person Care, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Stratton House have?

There are 33 Single Rooms.

What are the Facilities & Services at Stratton House?

Own Furniture if required, Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Stratton House to the centre of Bath?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Stratton House to verify any information. View our terms and conditions. Stratton House has an Enhanced Service - more info.