Stratton House, Bath, Bath & North East Somerset
Stratton House, Bath, Bath & North East Somerset
Stratton House, Bath, Bath & North East Somerset

Stratton House, in Bath, has been thoroughly refurbished in order to support professional carers in the pursuit of an effective residential care service, that empowers occupants and supports independence.

Situated within well-kept grounds, Stratton House supports a comfortable retirement, while the interior offers pleasant communal areas and en-suite facilities.

An emergency call system adds to the security of the home, with health and safety regularly assessed and updated.

Group: MHA (Methodist Homes)

Local Authority / Social Services: Bath and North East Somerset Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 33 Service Users

Registered Care Categories*: Old Age

Single Rooms: 33

Rooms with ensuite WC: 25

Facilities & Services: Own GP if required • Own Furniture if required • Smoking not permitted • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Stratton House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.3 Stratton House has a Review Score of 9.3 (9.305)

The Review Score of 9.3 (maximum of 10) for Stratton House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Stratton House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.396 for Stratton House is calculated as follows: ( (45 Excellents x 5) + (44 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 96 Ratings = 4.396

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.909 Points relating to the number of positive Reviews for Stratton House is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 6.6 positive Reviews (33 registered maximum number of service users ÷ 5). 6 Reviews ÷ 6.6 Target = 0.909

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Stratton House?

  • Extremely LIKELY
    6
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Stratton House

  • Son of Resident/Service User
    4
  • Daughter of Resident/Service User
    2
  • Resident / Service User
    2

Over the past few months things in the home have settled, with more inclusion from residents, having a say in menu's and going out on trips, the activities are fantastic with a wide range of activities and volunteers to help.
The home is always spotless and the staff can't do enough for you.

How likely would you be to recommend Stratton House? Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Satisfactory

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Steve Hill, Home Manager at Stratton House responded to this review on 06 Jun 2017:

Thank you for taking the time to send in your positive comments. It was so pleasing to see that you are able to rate so many aspects of the service at Stratton House as excellent and that as a resident you would be likely to recommend this home to others.

Mum has now resided in Stratton House for more than two years and is both happy and comfortable in her surroundings. She is and always has been an easy going person who gets on well with others and she is popular with both fellow residents and staff alike. She has had a number of health issues in recent months and the staff have been admirable and unwavering in their attentiveness, subsequently, we would have no hesitation in recommending Stratton House to others.

How likely would you be to recommend Stratton House? Extremely Likely

Average Rating: 

 3.6 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Steve Hill, Home Manager at Stratton House responded to this review on 18 May 2017:

Thank you for taking the time to pass on your feedback. We were delighted to know that you feel assured that the care and support your Mother is receiving is admirable and you feel confident to recommend our service.

We feel very lucky to finally find a care home who really care. Great care and attention to details such as welcome flowers, celebrating different nationalities, music, involvement with the outside world and bringing this into the lives of resident no longer able to mobilise. The activity organiser is an enormous asset to this home. Everything is thoughtfully considered. Food is sometimes hit and miss, depending on the chef on duty. Day staff are all 100% lovely - but agency staff at night time are sometimes disappointing and not enough "care" is offered on early waking.

How likely would you be to recommend Stratton House? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Very kind, clean and helpful.
Food is good and rooms comfortable.
Pleasant gardens.
Very secure, doors to entrance locked at all times.

How likely would you be to recommend Stratton House? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Steve Hill, Home Manager at Stratton House responded to this review on 12 May 2017:

It was delightful to see your positive comments regarding the care and service you are receiving at Stratton House. We know how important it is to feel safe in what is now your home so we are pleased to see that you feel secure in our care.

My mother is very happy with all aspects of her stay here. The room is good and comfortable. The staff are excellent and the choice of meals suits her very well. Overall I feel she is well looked after and she seems to be fitting in very well with all the other residents.

How likely would you be to recommend Stratton House? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Steve Hill, Home Manager at Stratton House responded to this review on 23 Mar 2017:

Thank you for taking the time to send in your positive feedback regarding the experience of your Mother at Stratton House. We were very pleased to see that you would recommend the home.

I have been impressed by the staff at this care home. There is a pleasant friendly atmosphere which has helped my mother to settle in and be happy since her arrival in mid-October. I and my family are grateful to all concerned for making her feel at ease.

How likely would you be to recommend Stratton House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Steve Hill, Home Manager at Stratton House responded to this review on 23 Dec 2016:

Thank you for taking the time to pass on your feedback regarding our service at Stratton House. It was so pleasing to see that you and your Mother have found her first few months at the Home so positive.

Mum has been in the home for 2 nights so unable to assess home. Staff were extremely helpful in arranging for mums assessment and respite care. Very grateful.

How likely would you be to recommend Stratton House? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Steve Hill, Home Manager at Stratton House responded to this review on 14 Sep 2016:

Thank for your kind comments. It is so pleasing to see that your initial experience in the brief time your Mother has been at the home has been a positive one.

Mum has been in this home for 10 years. I visit each week and I cannot speak too highly of the care and love shown to mum. I recommend this home very highly.

How likely would you be to recommend Stratton House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Steve Hill, Home Manager at Stratton House responded to this review on 15 Apr 2016:

Thank you for your kind and positive comments. It is so pleasing to know that for someone who has been in Stratton House for for such a long time, and been a part of the home life, that the staff team have continued to provide such a good service. We will ensure that the team are made aware of your feedback.

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Care Home Idol 2016

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