Stratton House

16 Park Lane, Bath BA1 2XH
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9.8 68 Reviews
  • Stratton House, Bath
Stratton House, in Bath, has been thoroughly refurbished in order to support professional carers in the pursuit of an effective residential care service, that empowers occupants and supports independence.

Situated within well-kept grounds, Stratton House supports a comfortable retirement, while the interior offers pleasant communal areas and en-suite facilities.

An emergency call system adds to the security of the home, with health and safety regularly assessed and updated.
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Care Provided by Stratton House

Primary Care Categories

  • Older Person Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 33 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1478

These prices are only a guideline, please contact Stratton House to find out the exact price for your requirements.

Contact Stratton House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Stratton House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

  • MHA
  • Voluntary / Not for Profit Owned

Person in Charge

  • Steve Hill (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (33)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (3)

Stratton House Reviews (68)

9.8

Stratton House has a Review Score of 9.8 (9.794) out of 10, based on 18 reviews in the last 2 years.
Over all time Stratton House has 68 reviews.

Overall Experience
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Date Published
  • 68
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Reviewer Connection to Stratton House
  • 25
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Total of 68, showing 1-20
Review from Valerie R (Son of Resident) published on 18 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have nothing but praise for the manager and all the staff at SH who always go the extra mile to give residents the best quality of life possible, kind, courteous and their attention to detail is superb. Communication is great, level of care cannot be beaten S in the care of my mother over the last
nine years. Thank you.
Reply from Steve Hill, Home Manager at Stratton HouseI am so pleased to read that you have nothing but praise for everyone at Stratton House and that staff go the extra mile while supporting to receive the best quality of life in a kind and courteous way. It's reassuring to also read that you are happy with the care your mother has received over the last nine years. I will ensure that I share your review with the staff where such lovely comments are very much appreciated.
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Review from M R (Regular Volunteer) published on 27 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a regular volunteer at Stratton House it is always a pleasure to go in and lead an activity. The residents all seem very happy when I pop my head into the lounge to say hello before going elsewhere to set up. The staff are always helpful and seem very knowledgeable about the needs of the individual
residents, dealing with them with kindness and understanding. The residents known to enjoy my type of activity, as well as new residents, are encouraged, though not forced, to join in my activity which also makes my efforts worthwhile. I am certainly made to feel part of the Stratton House family.
Reply from Steve Hill, Home Manager at Stratton HouseThank you for taking the time to complete a review of Stratton House and also for regularly volunteering with us. All the individuals living in the home really appreciate the time you give. I am pleased to read you find the staff helpful and knowledgably about the individual residents and I'm proud you feel part of the Stratton House family. Thank you for all your support over the years and we look forward to more in the future.
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Review from Kate W (Daughter of Resident) published on 21 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are delighted with the care at Stratton House - without exception the staff are wonderful - my mother has settled well and feels at home. The staff all appear happy in their work and are consistently polite, kind and respectful to residents and visitors .
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Review from Nicola W (Daughter of Resident) published on 18 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum continues to thrive in Stratton House where she is happy with the help, care and assistance she receives from all the staff at all times. She enjoys the activities she takes part in regularly and also the time she spends reading peacefully in her room. I would like to thank you all for making her
so content and comfortable in your fabulous home!
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Review from Christopher Y (Son of Resident) published on 17 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since our mother moved to Stratton House last year her health and happiness have improved considerably whilst also lightening the load on her children. She is very happy and well looked after, couldn't wish for better. The staff are very friendly and helpful.
Reply from Steve Hill, Home Manager at Stratton HouseThank you for taking the time to complete feedback on Stratton House. I am pleased to read that since your Mum has moved into Stratton House her health and happiness have improved considerably, and your Mum is very happy and well looked after. I'm also pleased to read that you find the staff friendly and helpful. I will ensure that I share your review with the staff where such lovely comments are very much appreciated.
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Review from Elspeth C (Friend of Resident) published on 13 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I enjoy my visits to Stratton to see my friend. Staff are always welcoming to me and attentive to my friend, respecting her wishes and sensitive to her needs.
I know she enjoys the food - thank you. That has always been important.
Reply from Steve Hill, Home Manager at Stratton HouseThank you for taking the time to complete feedback on Stratton House. I am pleased to read you enjoy your visits to Stratton House to see you friend and that the staff are always welcoming and attentive to you and your friend and you feel staff are respecting her needs in a sensitive way. I'm also please see read your friend enjoys the food. I will ensure that I share your review with the staff where such lovely comments are very much appreciated.
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Review from Rhiannon P (Daughter of Resident) published on 12 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and attention my mum receives from all the staff at Stratton house is exemplary. If she needs to be in care, we're lucky that she's found this home. Relatives and friends are warmly welcomed and communication is always top notch.?thank you
Reply from Steve Hill, Home Manager at Stratton HouseThank you for your very positive review. We are delighted that you find the care and attention your mum receives is exemplary and that you feel lucky to have found us. We always welcome relatives and friends and are glad you feel warmly welcomed.
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Review from H R (Daughter of Resident) published on 28 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Stratton House are an outstanding team who all fulfil their roles whole-heartedly and contribute to making it the welcoming, happy and nurturing care home that it is. Mum benefits enormously from the exceptional care and kindness that she always receives. She feels very safe and greatly
appreciates the gentle and compassionate way in which she is given every assistance. I am really impressed with every aspect of the management and care at Stratton House, and value the warm and friendly way they include me as part of its community.
Reply from Steve Hill, Home Manager at Stratton HouseThank you for taking the time to complete feedback on Stratton House. I am thrilled to read that you believe the staff at Stratton House are outstanding and the care your mum receives is exceptional and enormously beneficial. I am also please to read staff are kind, warm and friendly to you and you feel part of the community in the home. I will ensure that I share your review with the staff where such lovely comments are very much appreciated.
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Review from B D (Son of Resident) published on 8 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is now over 100 years old. She recently had a stroke and the Home welcomed her back after a short stay in hospital and and moved her into a more appropriate room to enable the staff to better care for her.
Reply from Steve Hill, Home Manager at Stratton HouseThank you for taking the time to complete such a positive review of Stratton House. I'm please to read that you and your mum felt welcomed following the stay in hospital. I'm also glad your mum has settled in her new room and is receiving the care she needs. I will ensure that I share your review with the staff where such lovely comments are very much appreciated.
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Review from J P (Resident) published on 7 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I could not believe such a level of care was available. It has transformed my last years nothing it too much trouble. Care and attention is given to all they do.
Reply from Steve Hill, Home Manager at Stratton HouseThank you for taking the time to complete the lovely review of Stratton House. I am so pleased to read that Stratton House has helped to transform your last few years and that you find nothing is too much trouble for the staff. It's also reassuring to see that you have score Stratton House 5 stars in all categories. I will ensure that I share your review with the staff where such lovely comments are very much appreciated.
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Review from Frances H (Niece of Resident) published on 7 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment I first walked into Stratton House I felt it was a warm, vibrant environment that was exactly what my uncle was looking for. 18 months since he moved in he is still very happy and the help and support he receives from the team is excellent and very much tailored to his needs. I just
want to say a huge thankyou to the whole team at Stratton House for their care and support for my uncle.
Reply from Steve Hill, Home Manager at Stratton HouseThank you for taking the time to complete this review of Stratton House. I am pleased to read that you felt the home was a warm, vibrant environment that you felt was right for your uncle. It's reassuring to read that your uncle is still very happy 18 months later and he finds the support he receives from the staff excellent and personalised to his needs. I will ensure that I share your review with the staff where such lovely comments are very much appreciated.
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Review from Lynda S (Daughter of Resident) published on 6 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Stratton House offers everything that I had hoped for for Dad and more. The outstanding feature is superb, loving and attentive staff who are, and have been, a comfort for him and for me/us as his family. We are always welcomed. Dad has been very unwell sometimes and the medical support which has
been provided, in tandem with the hospital team, has meant that he was able to remain in the home, as opposed to being admitted. His ongoing need for medication and district nurse help is overseen by the senior carers who ensure that Dad is as comfortable as is possible. After ten years of dementia-affected life Mum passed away in her dementia care home last month. Dad was supported by the concern and practical help from the staff and on occasion was taken by them to Mum, when there was urgent need for him to get to her, and whilst I travelled to Bath. On the day of Mum's funeral many care and admin staff came to wish Dad, and us, well which was such a boost for our spirits.
Reply from Steve Hill, Home Manager at Stratton HouseMany thanks for taking the time to complete the review of Stratton House. I am pleased to read that Stratton House is everything and more you had hoped for. I'm also happy to see that you find the staff loving and attentive and the senior carers make sure your Dad is comfortable. It's a pleasure looking after your Dad and you, his family. I will ensure that I share your review with the staff, where such lovely comments are very much appreciated.
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Review from C S (Resident) published on 6 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
If it hadn't been for Stratton House's staff, managers and pastoral care I wouldn't be in the position I am in now- much more mobile and look forward to waking up every day. This is a family with lots of love and care.
Reply from Steve Hill, Home Manager at Stratton HouseThank you for taking the time to complete a review of Stratton House. It's so pleasing to read your amazing comments and that the staff and pastoral care have continued to support you, and you look forward to every day. I am reassured that you feel the sense of family that love and care for each other as this is what we want to achieve. I will ensure that I share your review with the staff, where such lovely comments are very much appreciated.
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Review from I C (Son of Resident) published on 6 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Stratton House provide great care for my Mum and I have been very pleased with everything they do. Mum can sometimes not be the easiest of people to look after and the staffs focus on providing great care and showing great patience shines through
Reply from Steve Hill, Home Manager at Stratton HouseThank you for taking the time to complete a review of Stratton House. I am happy to see that you believe your Mum is being provided great care and staff show great patience. I am also encouraged to see that you scored Stratton House 5 stars in all categories. I will ensure that I share your review with the staff, where such lovely comments are very much appreciated.
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Review from J W (Daughter of Resident) published on 1 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Stratton House has been everything I hoped it would be when my father took up residence. I viewed six different homes prior to this. My first overall impression was of a well integrated and cohesive care team with a well established manager and a responsive approach to its residents. I have not been
disappointed. There is a lively community of caregivers who are always willing to listen and provide the care and support needed by the residents. I have also been surprised at the way I have been made to feel part of that community being offered cups of tea and a friendly smile or chat. Dad has thrived since he joined and has been very happy. The activities that he has taken part in have been wonderful. From ice skating in December, in a wheelchair, to cake making, arts and crafts, musical performances, therapy dogs and a trip to the pub this June. Stratton House has supported him to really enjoy his later life. I wouldn't hesitate to recommend this care home.
Reply from Steve Hill, Home Manager at Stratton HouseThank you for taking the time to complete a review of Stratton House. It is pleasing to read that your experience of visiting Stratton House has been a good one and you are made to feel part of the community within the home. I am pleased to read you feel your Dad is thriving in the home and has been very happy. It's also pleasing to read that he is enjoying the activities and you would have no hesitation in recommending Stratton House. I will ensure that I share your review with the staff where such lovely comments are very much appreciated.
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Review from J R (Daughter of Resident) published on 26 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was always against the idea of 'going into a home', but home in the best sense of the word is what Stratton House has become. It feels more like a country house as you walk in and residents can have their own furniture and possessions in their rooms. When asked how he is, my father will tell
anyone that he is well looked after and the staff and food are wonderful. There are always more activities than he is interested in attending, but staff are constantly seeking out the interests and suitable levels of activity of each resident - even those who are bed-bound have regular assessments. The staff team seem harmonious and very caring with good leadership from management.
Reply from Steve Hill, Home Manager at Stratton HouseThank you for taking the time to complete a review of Stratton House. It is pleasing to read that your father, when asked, says he is well looked after and the staff and food are wonderful. I am also happy to read that you find the staff and the staff team harmonious and very caring with good leadership from management. I will ensure that I share your review with the staff and such lovely comments are very much appreciated.
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Review from David W (Son of Resident) published on 25 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A caring, warm and very professionally run home where residents are treated with respect and dignity. Their social, mental and physical needs are closely monitored and sensitively responded to.
Reply from Steve Hill, Home Manager at Stratton HouseThank you for taking the time to complete a review of Stratton House. I am pleased to read that you find the home caring, warm, and professionally run and the residents are treated with respect and dignity. I will ensure that I share your review with the staff where such lovely comments are very much appreciated.
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Review from M H (Daughter-in-law of Resident) published on 25 September 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother-in-law has been a resident in this home for a few years now. I can honestly say I believe she receives the best care possible. The home always smells clean. The staff are very good and take care of her needs. The food is really good and she praises the laundry service. A very important factor
for her. I would have no hesitation in recommending the home to others.
Reply from Steve Hill, Home Manager at Stratton HouseThank you for taking the time to complete a review of Stratton House. I am pleased to read that you believe your mother-in-law receives the best possible care and the home always smells clean. I am happy to read your mother-in-law has high praise for the laundry service and that you would have no hesitation in recommending Stratton House to others. I will ensure that I share your review with the staff where such lovely comments are very much appreciated.
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Review from Sue D (Daughter of Resident) published on 13 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were so lucky that there was a vacancy when my father came out of hospital following surgery.
He was reluctant to give up independent living but could see it was the only way forward.
The staff are attentive, welcoming and warm, and I can not praise them enough.
He has the opportunity to be sociable
when he wants to, but the staff respect the fact that, at times, he just wants peace and quiet.
Beautiful grounds too.
Reply from Steve Hill, Home Manager at Stratton HouseThank you for taking the time to complete a review of Stratton House. I am pleased to read that you find the staff welcoming, warm and attentive and that your dad is given the opportunity to choose when he wants to socialise and that the staff respect his decision. It’s good to see that you scored Stratton House 5 stars for everything. I will ensure that I share your review with the staff, and such lovely comments are very much appreciated.
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Review from Keith M (Friend of Resident) published on 25 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The atmosphere at Stratton House is similar to that of a quality hotel. All staff are very pleasant and helpful and treat my friend with utmost care and the food is great. No request is a problem, which helps in reducing her anxiety.
Reply from Steve Hill, Home Manager at Stratton HouseThank you for taking the time to complete a review of Stratton House. I am pleased to read that you find the staff very pleasant and helpful and treat your friend with the utmost care and that your friend finds the food great. It’s good to see that you find Stratton House similar to that of a quality hotel. I will ensure that I share your review with the staff, where such lovely comments are very much appreciated.
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Current Review Score: 9.8 (9.794)

Overview of Review Score

The Review Score of 9.8 (9.794) out of 10 for Stratton House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.844 for Stratton House is calculated as follows: ( (180 Excellents x 5) + (29 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 211 Ratings = 4.844
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.95 Points relating to the number of positive Reviews for Stratton House is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.95
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Jan 2024

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (5)

Stephen

Stephen Hill

Job Title: Home Manager Joined: 2011

I joined the Stratton House family in 2011 as Deputy Manager before becoming Home Manager in 2016. My career in the care sector began in 2001 when I worked for a charity in Bristol in one of their sheltered housing schemes. I started as a Care Assistant and over the years have held roles as Care Assistant, Senior Care Assistant, Care Coordinator, Deputy Manager and now Manager.


Over the years, I have completed a Level 3 Diploma in Health & Social Care, an Advanced level apprenticeship in Management (In the business skills sector), an EDI Level 3 NVQ certificate in Management and I am about to start a Level 5 Diploma in Health & Social Care. In 2023, I was awarded MHA’s Leader of the Year Award and we won MHA's Team of the Year in 2024.


I love working at Stratton House and supporting the individuals we care for to live later life well together and treat each other as family.

Emma

Emma Richer

Job Title: Deputy Home Manager Joined: 2017

I began my journey at Stratton House in 2017 as a Night Care Assistant and took the opportunity to develop my skills and knowledge by completing both the NVQ Level 2 in Health and Social Care and Apprenticeship Level 3 Health and Social Care Adult Lead. I was then promoted to Senior Care Assistant for two years before taking the role of Deputy Manager in 2022.


It really is an honour to be part of the Stratton House Team. Our values of Nurture, Respect and Inspire are demonstrated on a daily basis by our amazing team.

Louise

Louise Gascoigne

Job Title: Activities Coordinator Joined: 2024

Before joining MHA, I worked as an Assistant Wellbeing Co-ordinator for 8 months at another care home for people with dementia and nursing needs.


I went to The European School in Brussels and had a Baccalaureate (similar to A levels), and afterwards, I did a bachelor’s degree (BA) in Media Studies with Languages from the University of East Anglia. My background is in organising events and tours around the world.


I enjoy interacting with the residents at Stratton House the most, and I feel the team at Stratton House is supportive and works well together as a team.

Julie

Julie Sheppard

Job Title: Domestic Assistant Joined: 2017

I joined Stratton House in 2017 as a Domestic and Laundry Assistant and previously worked in other care homes for six years.


I love working at Stratton House because of the incredible team I get to work with and the wonderful appreciating residents we look after. Being part of a brilliant team is what makes my work so fulfilling and rewarding.

Aniz

Aniz Damani

Job Title: Maintenance Joined: 2016

Working at our care home is truly rewarding. The building is a beautiful, listed landmark with stunning grounds that I have the pleasure of looking after as the maintenance person. I love that I can bring my own vision to the garden and handle repairs within, making decisions independently and taking pride in the result.


Being part of Stratton House's history since 2016, and serving the community charitably, makes my role even more meaningful.

Frequently Asked Questions about Stratton House

What types of Care is Stratton House registered for?

Older Person Care, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Stratton House have?

There are 33 Single Rooms.

What are the Facilities & Services at Stratton House?

Own Furniture if required, Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Stratton House to the centre of Bath?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Stratton House to verify any information. View our terms and conditions. Stratton House has an Enhanced Service - more info.