Stratton House

A caring, warm and very professionally run home where residents are treated with respect and dignity. Their social, mental and physical needs are closely monitored and sensitively responded to.

Beautiful grounds too.

The atmosphere at Stratton House is similar to that of a quality hotel. All staff are very pleasant and helpful and treat my friend with utmost care and the food is great. No request is a problem, which helps in reducing her anxiety.

Stratton House is a happy and caring home. The staff are friendly, caring and responsive. There could be more variety in activities, such as invites in such as charities, liaison with a nursery for activities, basic cooking i.e. rolling and cutting pastry for jam tarts if residents agree, and slightly too much dependence on karaoke. The food is good, although the variety of vegetables could be increased. Staff really do make Stratton House the client's home, for example enabling my mother to eat tea in the garden on a lovely, sunny summer evening. Overall, I am very pleased with the care that my mother receives and I feel able to discuss issues with staff.

My father has been a resident for 18 months. He was quickly made at home and the staff at Stratton House bent over backwards to accommodate his needs. Over this time we too have been made to feel a part of the Stratton House family. Nothing is ever too much trouble and the care is delivered with a lightness of touch and a smile. Thank you.

My mother wanted to move here as some of her friends had lived here, good choice. It took a while for her to settle in but now she is like part of the establishment and seems to be well loved by staff .The home is clean and tidy and it's like another world away from the stresses of life.

My father took a while to settle, having had a five-month hospital stay during the latter part of the pandemic. The staff were patient and worked hard to meet his needs. He is now happy, settled and much healthier than before he arrived. The staff are quick to notice any problems and are always kind and responsive whilst solving these. Having observed how the staff interacts with my dad and other residents during the past year, I couldn’t recommend them more highly! Whilst the home is a bit of a warren of passages on the lower floor as it is in an old building, it has a stunning garden and the toilet and bathroom facilities are all kept very clean.

We are always impressed by the care and quality of life whenever we visit. As we are 200 miles away, we are particularly grateful for the excellent communication between us and the management team and the lengths to which they go to ensure we remain in touch and well-informed. Most importantly, our relative is comfortable and happy - most of the time! - and has come to treat Stratton House as her home. We are happy to recommend Stratton House without reservation and to thank the entire team for their care and support.

Our father made a wobbly transition into care, but the management at Stratton House problem solved in a sensitive way so that after a while he settled in. The social community at Stratton House suits him perfectly. All the staff engage with him, and activity coordinators do a great job of providing additional stimulation and fun. When we, his family, visit, there is a warm welcome. Particular praise should go to the kitchen staff for providing appetising meals and to the site manager and gardener who keeps the Stratton House garden looking lovely. In our father’s own words, “Everybody here is supportive and patient.”

It was once described to me as a big family, and that is a great way to describe it; everyone is approachable.

My father is very happy and comfortable in Stratton House, and his health has improved considerably since being welcomed into the home; in no small measure, I am sure this is due to the care and nurturing he has received from day one. There is a full programme of activities which he enjoys joining in with, and he thoroughly enjoys the food. The atmosphere is warm and welcoming.

Staff are always pleasant, helpful and keen to provide a good level of care. They appear committed to meeting the needs of the residents, and I have always experienced them as welcoming and attentive and happy to assist with any queries.

I stayed here for a fortnight and thoroughly enjoyed myself. The food was good, and the staff very helpful. There was also a good range of activities. Would recommend the home to anyone who needed it for a break.

The food was great, and activities available to residents.

Dad moved into Stratton House four days before the lockdown, which has meant no contact since. The staff have been amazing in their care for Dad not only physically but getting to know him as an individual and understanding his needs. The contact with us as a family has been first class and the staff have worked very hard to help us to see Dad when rules allow. We feel very fortunate we found such a caring home.

Lovely location with plenty of activity if you want it maintained to a decent standard.

As my mother entered at the time of the pandemic, I have not had an opportunity to see her room or the inside of Stratton House properly. However, all the staff seemed to be lovely, very helpful and kind. I think my mother is in a very safe and supportive place.

My mother is in Stratton House, she has lived there for 5 years. As far as I can say she is happy. She is very poor at eating some of the meal but they always offer her things she likes. Mum will be 105 in June. I have been able to visit 4 times in the last year.

My mother has received excellent care throughout the pandemic. She has been relatively happy and has been able to participate in a whole range of bargaining activities. She enjoys her room, the home, the garden, the excellent food, good care and the company of other residents who are her friends.

My mother has lived at Stratton House for the past, coming up four years. The manager and all staff do an amazing job keeping residents safe and happy, especially considering the unchartered waters we have found ourselves in due to Covid 19 during the past year. My mother was only given a restricted life expectancy on her transfer from the hospital, and here she is almost four years later! This must be a testament to the care she receives on a daily basis. We are as a family very grateful Mum is still with us at coming 101 years of age!