Stokeleigh

My mum, who has dementia, has been a resident at Stokeleigh for two and a half years. Stokeleigh appears to be well managed, and the staff seem very caring. The staff appear to be very conscientious regarding medical issues that residents have or develop.

Only negative during lockdown, they need more carer led group or individual activities - my mum is in need of more stimulation.

My mother has been a resident for four years. All this time the care has been outstanding in all aspects. The team has gone out of their way to maintain these standards in lockdown with covid19 and continue to give superb personal care. I have no doubt that their attention to details and compassion to the residents has helped them and their relatives to cope with these difficult circumstances.

The care and support the staff give to the residents is superb. I feel confident that my nan is safe and secure as well as happy and loved. The staff are always available to talk and communicate brilliantly. I wouldn't hesitate to recommend this care home! Thank you.

The staff at Stokeleigh continue to provide a very caring, informal and friendly atmosphere for both the residents and their families. You have a real sense of “home” as soon as you enter the building. This is due to the leadership style of the manager, who ensures that this is the residents' home. All staff, no matter what their role, spend time with the residents, some going beyond their role, which is very much appreciated by the families. Kindness is in abundance from many of the staff. Mother in law often shares brunch with a member of staff which she enjoys. Activities take place each day, which are varied, fun and creative. The activities coordinator takes time to find out individuals likes and enjoyments from their past and strives to place these into the activities. I am very grateful for the care, sensitivity, encouragement and fun times that are given to my mother in law. All relatives are made to feel very welcome and are also well supported.

Thank you to all the team at Stokeleigh!

With limited experience of care homes (two in detail), I've found Mum's residence excellent in all respects, with no concerns presented at all over two and a half years of residency. All staff consistently carry out their duties with respect, care and professionalism, often going beyond requirements. They treat all residents as members of the family and the care home is a "home" in all respects.

I am disabled but I try to visit my wife twice a week and am pleased to see how she is looked after. I have put 'good' for 'value for money' because I have no knowledge of any other care home. Thank you for what you are doing for her.

Stokeleigh provides excellent care all round, always kept busy with different activities, and nice to see all the residents mingling. A great warm friendly caring atmosphere always. Staff are always welcoming. Food is fantastic and it's always nice to enjoy lunch with my nan. Lovely to see a smile on my nan's face and to know she's cared for with very high standards.

As relatives, we were drawn into the happy Stokeleigh family. In her final days, my mother was treated with the utmost gentleness and care and we were given amazing consideration and support.

To have a relative at Stokeleigh is to become part of the Stokeleigh family. They look after everyone so well, on the sad days, we would be cheered up by staff, given food and made cups of tea. Nothing was ever too much trouble - the team was fantastic and it was a great day the day we found Stokeleigh. Dignity, fun and kindness in Stokeleigh.

Nice and clean. Food is OK. Staff are very caring.

I was extremely impressed with the level of care at Stokeleigh. The staff are patient, kind and friendly to both residents and visitors. I felt safe in the knowledge that my beloved nan was being brilliantly looked after in her final days. They dealt with her dementia symptoms and mobility issues effectively whilst allowing her to maintain her dignity and as much independence as possible.

Staff are always professional and polite. The home is always clean and warm. My father is well cared for and safe.

My father is very happy at Stokeleigh and feels that he is looked after extremely well. He enjoys the food and the activities, including trips out on the minibus. The lounge areas are very comfortable and welcoming and my father is happy to spend time in a social environment. His own room is a good size and is always clean and tidy.

Very satisfactory. Good and helpful staff.

Since moving into Stokeleigh in 09/17 my uncle tells us that he feels happier, safer than he has in many years.

The carers are lovely and treat him with care and respect and have managed to bring out a playful/social side that our family have not seen in a long time.

He is extremely happy here and has no wish to leave.

The carers at Stokeleigh are very kind to my mum and I cannot thank them enough for all they do and all their hard work.

The home has recently had the use of a minibus and it would be very beneficial to the home to have this available permanently or at least for a few months each year.

Since my mother became a resident at Stokeleigh, I have constantly been amazed by the kindness and caring nature of all the staff.

Stokeleigh has a warm and relaxed atmosphere that feeds into the wellbeing of the residents. I cannot praise the staff enough. Thank you!

My mother is well looked after and has settled as well as can be expected. Mother enjoys being taken out in the mini-bus and spending time in the garden. The chef has tried hard to tempt her to eat with a varied menu - sadly she has a small appetite but is encouraged to eat by the staff.