Manor Park Dementia Nursing Home

3 Ellenborough Park North, Weston-super-Mare BS23 1XH
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8.5 53 Reviews
  • Manor Park Dementia Nursing Home, Weston-super-Mare
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Care Provided by Manor Park Dementia Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

All fees can be negotiated depending on a persons needs

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Manor Park Care LTD

Person in charge

  • Jennie Richards and Lauren Barnes (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • NHS & Private referrals
  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (68)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (68)

Visiting

  • All welcome to visit at anytime.

Parking

  • On site parking

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Manor Park Dementia Nursing Home Reviews (53)

8.5

Manor Park Dementia Nursing Home has a Review Score of 8.5 (8.528) out of 10, based on 7 reviews in the last 2 years.
Over all time Manor Park Dementia Nursing Home has 53 reviews.

Overall Experience
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  • 10
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  • 1
Date Published
  • 53
  • 7
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  • 7
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Reviewer Connection to Manor Park Dementia Nursing Home
  • 27
  • 8
  • 7
  • 5
  • 2
  • 1
  • 1
  • 1
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Total of 53, showing 1-20
Review from Lizz B (Daughter of Resident) published on 22 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been in Manor Park since April 2025 but in some form of care facility for 18 months. Manor Park are by far the best and most caring environment, the home is always clean, the needs of the residents are met fully and if theres any problems they can be taken to management without fear of
repercussions and are resolved extremely fast. Everyone involved in the residents care including management are upto speed on ever changing care needs and communicate effectively with family on a regular basis. The atmosphere and environment is welcoming and friendly, the staff are patient and caring and are happy to make time for any concerns or questions you may have. They hold regular activities on site and take some residents on outings to the beach and parks. Overall i am very pleased with Manor Park and feel it is a perfect fit for his needs.
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Review from Cheryl B (Daughter of Resident) published on 19 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad moved to Manor Park and from the very first day all staff made him feel safe and welcome. Nothing was ever too much trouble - their care and kindness shone through in everything they did. Each time I visited I was greeted warmly and it felt like stepping into a home rather than a care facility.


The staff quickly became like family to both Dad and me. They treated him with dignity, patience and genuine affection and I could see how comfortable and settled he was. The atmosphere is so positive - there is always warmth and support and resident's happiness is clearly at the heart of everything. Because of this culture Dad, his partner & I made lovely connections with other residents which made our time there even more special.


Now that Dad has sadly passed it feels strange not to be visiting Manor Park, but I will always be grateful for the way they cared for him and supported us too. It truly is a very special place.

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Review from D P (Daughter of Resident) published on 9 July 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
Care for my mum was not good medically, they ignored her pleas to see a doctor, a medical assessment should have been done not just by someone who can prescribe medication. We had to get them to check her as they ignored her cough for too long of which she got while in hospital.
The carers were very
kind they did their best the respite room should be condemned, the en-suite was a joke it is a wardrobe with a toilet in which was too low. I would not recommend this home for respite.
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Review from J N (Partner of Resident) published on 4 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My partner moved to Manor Park after a hospital stay. At first, the home felt busy and overwhelming, but we quickly saw how warm and vibrant it was. The staff are kind and attentive-we're always greeted with tea and smiles. My partner enjoys the freedom of the garden, where he socialises and smokes.
We've connected with other residents. I have started playing chess with some of the other residents , which sparked real joy. The atmosphere is lively and supportive. Seeing carers dance with residents to a Bollywood film moved me deeply. This home feels like a community. Keeping him here was the right decision even though geographically it's a 40 minute drive from my home it's the right place for him .
Reply from Lauren Barnes, Director at Manor Park Dementia Nursing Home

Thank you very much for your review and feedback. We are so pleased that you also feel part of our community here at Manor Park.

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Review from Heather B (Daughter of Resident) published on 4 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in Manor Park for the last 18 months and the standard of care that she has received continues to be exceptional. All staff are incredibly caring, sensitive to her needs, patient and kind. They go above and beyond on a daily basis and make her time in the home as relaxed and comfortable
as possible. They have engaged her in activities and her room is always decorated with hand made crafts and soft toys. I am truly grateful that mum has found such a wonderful place to be cared for. I also appreciate the regular updates provided by the nursing staff and their open and helpful communications.
Reply from Lauren Barnes, Director at Manor Park Dementia Nursing Home

Thank you for such a lovely review. It is an absolute pleasure looking after your mum here in our home. We will ensure all the staff are aware of your feedback and lovely comments.

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Review from Claire M (Sister of Resident) published on 2 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother has been a resident in Manor Park for just over a year. He has received excellent care as he needs one to one care. All the staff and nurses and managers have been excellent . I have been updated all the time about his care! The staff are friendly and really caring! I know that he is safe
in their care and it gives me peace of mind. I am always involved in any outside involvement of his care. Nothing is too much trouble for them.
Reply from Lauren Barnes, Director at Manor Park Dementia Nursing Home

Thank you, it is an absolute pleasure to look after your brother here at Manor Park.

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Review from Patti M (Wife of Resident) published on 15 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the staff to be kind, patient, genuinely caring, some exceptionally so. This includes the managers and even cleaning staff. They are always willing to assist, listen and take notice of any concerns. I have not found the same level of care at 3 previous homes in Somerset. The nurse practitioner
and advisor have sound advice and do not over medicate.
Reply from Lauren Barnes, Director at Manor Park Dementia Nursing Home

Thank you so much for the lovely review. It is a pleasure to look after your husband

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Review from Carole E (Daughter of Resident) published on 15 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was in Manor Park for the last 18-months until, unfortunately, she passed away. She died at the comfort of the care home with the staff present that had cared for her within this long period. I would like to express my thanks to all the staff at this care home for being so professional and
understanding the vital needs my mother required. The staff are amazing and treated my mother with the respect she deserved and nothing was too much of a burden or an issue. The staff had great personalities that care homes need to communicate with the residence that brought numerous smiles to my mother on her stay and made her feel part of a community within the home. On each of my visits, I always felt assured my mother was having the best care possible and if she could have written a statement herself I feel it would be purely praised for this care home and the staff representing the name. Therefore I would highly recommend this care home to anyone who has a loved one that requires care.
Reply from Jade, Operations Manager at Manor Park Dementia Nursing Home

Thank you for your kind words - I will ensure the staff are aware of your lovely feedback. It was a pleasure to have your mum with us.

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Review from Karen W (Daughter of Resident) published on 12 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was cared for at Manor Park for nearly 5 years. During that time he was looked after by wonderful staff with care. They always kept me up to date with how he was, especially when we couldn't visit during lockdown. And during the last week of his life, whilst keeping me informed every few hours
with what was happening, they looked after me too.
100% recommend Manor Park.
Reply from Lauren Barnes, Director at Manor Park Dementia Nursing Home

Karen, it was an absolute pleasure to look after your dad. He is so very sorely missed.

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Review from Helen G (Wife of Resident) published on 3 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband settled into Manor Park very happily and is well looked after by staff who are caring and show a real interest in his needs. The environment is bright and colourful and the new garden had been thoughtfully laid out and is a real asset.
Reply from Lauren Barnes, Director at Manor Park Dementia Nursing Home

Thank you Helen for taking the time to write this review. It is a pleasure looking after your husband and I am very pleased that you like our new garden.

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Review from Penny W (Wife of Resident) published on 8 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff were brilliant, caring and supportive. I could not have asked more of them. As far as I could tell, bearing in mind Covid-19 restrictions, they went out of their way to make him feel comfortable.
Reply from Lauren Barnes, Director at Manor Park Dementia Nursing Home

Thank you so much for taking the time to review Manor Park. It was an absolutely pleasure looking after your late husband, especially in these very trying times.

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Review from Heather R (Daughter of Resident) published on 10 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Manor Park took our mum on very short notice, with an extensive list of illnesses and the day before Christmas. She stayed until the end of January where she was comforted and her medication sorted. We as a family then moved Mum to stay with family, with the help of continued care to enable her to spend
her time left around her family. We have nothing but praise for all the staff at Manor Park for their kindness, dedication and support to Mum and the family.
Reply from Lauren Barnes, Registered Manager at Manor Park Dementia Nursing Home

Thank you so much for taking the time to write this review Heather. We're thinking of you and your family - and I'll make sure the team see your kind words.
The Manor Park care team.

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Review from Micheala H (Daughter of Resident) published on 20 August 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
Since moving to Manor Park from another care home in Weston, Dad has settled very well. His dementia has gotten a lot worse, and although his needs have changed he has adapted very well and seems to be comfortable in Manor Park. The staff are all lovely to Dad and seem to care about him very much. He
is always happy to return to the home. We are well informed about his care and any changes in his needs or medication.
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Review from Janice D (Daughter of Resident) published on 19 August 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum was diagnosed with vascular dementia 7 years ago. She has lived in three homes since the diagnosis. She was transferred to Manor Park in October 2018. I wasn't happy with mum being transferred again, but the move to Manor Park was good, not only for her but for me too. I felt that mum would be
unsettled and I thought I would have issues with her, maybe not eating, drinking and being violent. But I was wrong, she settled in straight away, The staff are so kind, caring and loving. Nothing is too much trouble for them to do. I am delighted at the move.
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Review from Lynsey W (Daughter of Resident) published on 19 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Manor Park Care Hope are fantastic. They really take the time to assist the residents; making sure their needs are covered. They are patient and understanding, especially given the different symptoms displayed by each resident.
The meals offered to residents are of a high standard and
activities provided are appropriate.
I have no doubts that my Mum is in the best place and is being well cared for.
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Review from Marlene H (Daughter of Resident) published on 7 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot find fault with the love, care and attention dad received in the eight months he was at Manor Park. The home is so bright and stimulating and I feel I could not have found a better home for him.
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Review from M C (Husband of Resident) published on 24 May 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife has been a resident at Manor Park for 16 months and I know that she is in the right place and being cared for by the right people.
She is treated with care and dignity just as I hope and expect her to be.
She is happy there and enjoys the activities.
The care home is managed extremely well
and professionally, management and staff are always happy and readily on hand for any questions that I have about my wife.
I would recommend Manor Park to anyone else for great dementia care.
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Review from Sue A (Daughter of Resident) published on 26 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother spent the last few months of her life at Manor Park. The staff were so lovely and treated her with respect, tenderness and joy. The home itself is beautiful with memory prompts and tactile rooms. I could not recommend the outstanding level of care my mother received and we, the family, will
be eternally grateful.
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Review from Vernon U (Husband of Resident) published on 26 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my wife was given in the 5 years she was in Manor Park Care Home was at the most excellent.
I was unable to find fault when I was visiting the home, also attention given by staff and carers alike.
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Review from Lou W (Daughter of Resident) published on 11 August 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been living at Manor Park for 18 months now and after an initial period of adjustment, through which the staff supported her with sensitivity, patience and immense understanding. Mum has settled in extremely well. Mum is receiving superb care; the staff are always willing to discuss mum's health
and well-being, they are consistently professional, friendly, polite and do an amazing job of looking after her. Mum is well cared for and happy and there is a really loving and warm atmosphere at Manor Park.
The cheerful little sitting rooms/areas and the homely feel provide stimulation and a sense of family. Nothing is too much trouble and I can honestly say that I have no complaints whatsoever. I am 100% happy with the care mum is getting and could not wish to improve on it in any way. The staff are totally exceptional in their dedication and I would have no hesitation in recommending Manor Park to anyone who needs the extraordinary service that is provided in this wonderful home.
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Current Review Score: 8.5 (8.528)

Overview of Review Score

The Review Score of 8.5 (8.528) out of 10 for Manor Park Dementia Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.487 for Manor Park Dementia Nursing Home is calculated as follows: ( (62 Excellents x 5) + (5 Goods x 4) + (2 Satisfactorys x 3) + (5 Poors x 2) + (4 Very Poors x 1) ) ÷ 78 Ratings = 4.487
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.041 Points relating to the number of positive Reviews for Manor Park Dementia Nursing Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6. 6 Positive Reviews ÷ 13.6 = 0.441
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Apr 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Manor Park Dementia Nursing Home

What types of Care is Manor Park Dementia Nursing Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Manor Park Dementia Nursing Home have?

There are 68 Single Rooms.

What are the Facilities & Services at Manor Park Dementia Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Manor Park Dementia Nursing Home to the centre of Weston-super-Mare?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Manor Park Dementia Nursing Home to verify any information. View our terms and conditions. Manor Park Dementia Nursing Home has an Basic Service - more info.