Manor Park Dementia Nursing Home

3 Ellenborough Park North, Weston-super-Mare BS23 1XH
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8.5 53 Reviews
  • Manor Park Dementia Nursing Home, Weston-super-Mare
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Care Provided by Manor Park Dementia Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

All fees can be negotiated depending on a persons needs

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Manor Park Care LTD

Person in charge

  • Jennie Richards and Lauren Barnes (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • NHS & Private referrals
  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (68)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (68)

Visiting

  • All welcome to visit at anytime.

Parking

  • On site parking

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Manor Park Dementia Nursing Home Reviews (53)

8.5

Manor Park Dementia Nursing Home has a Review Score of 8.5 (8.528) out of 10, based on 7 reviews in the last 2 years.
Over all time Manor Park Dementia Nursing Home has 53 reviews.

Overall Experience
  • 42
  • 10
  • 0
  • 0
  • 1
Date Published
  • 53
  • 7
  • 7
  • 7
  • 46
Reviewer Connection to Manor Park Dementia Nursing Home
  • 27
  • 8
  • 7
  • 5
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 53, showing 21-40
Review from Gail L (Daughter of Resident) published on 5 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All aspects of care at the home are excellent. Sometimes, my mother can be difficult. The patience and kindness at all times is brilliant. The staff are so good. I have no worries or concerns about my mothers' care. I am very grateful to the Manor Nursing Home for their love and care. Many thanks to
them all.
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Review from Debbie V (Daughter of Resident) published on 30 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was extremely well looked after even though his stay at Manor Park Dementia Nursing Home was short. The staff there were excellent.Not only was my father given the utmost care the rest of the family was also treated exceptionally during visits.
We wish to thank all the staff at Manor Park
for their care, help and support during this difficult time.
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Review from Joanne H (Relative of Resident) published on 20 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum has been in this home for five years. I have had no concerns at all. They let me know if there any problems. I have peace of mind as I know she is safe and secure and would recommend it to anybody. The staff are conscientious and caring and thoughtful. 100% all the way.
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Review from Jennifer T (Relative of Resident) published on 19 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would recommend Manor Park Dementia Nursing Home to any family looking for a care home for a family member. My mother has been there for 5 years now and has been well cared for in all that time.
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Review from David B (Son of Resident) published on 19 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been living in the care home for 4 years and is very happy there. The staff are all very good and helpful.
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Review from D A (Daughter of Resident) published on 17 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dear late father came to Manor Park Care home when he needed end of life care. Despite how devastated we, as a family felt at the thought of losing one so special the staff at Manor were kind beyond words and thoughtful too. Nothing was too much trouble and my father was given so much care and attention
to ensure he had all he needed.
The family were looked after so well with cups of tea and offers of biscuits and a kind and professional attitude was adopted by all. The younger care assistants were unphased by our desperate sadness and tried to help wherever they could with a smile or a kind word which is such times is very much appreciated. The room was spotlessly clean and my father was regularly checked to ensure his total comfort and dignity to the end. When we finally lost our father we were given the time we needed to try to process what had happened and everything was clearly and gently explained to us. My thanks go to all the staff from nurses to caring assistants.
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Review from Linda T (Daughter of Resident) published on 16 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have every confidence in the home's ability to give my mother the best care and cater for her every need.
The staff are very caring, kind and considerate and great empathy for the people in their care.
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Review from A G (Son of Resident) published on 16 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff always seem happy and friendly in a challenging environment.
Any visitors seem to be made welcome.
Nothing seems to be too much trouble.
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Review from Colette H (Daughter of Resident) published on 16 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been at Manor Park for 20 months now and I feel she's in the best place possible to provide the care she requires.
From day one the staff have been so friendly, supportive and caring.
Whatever time of day I visit everyone is welcoming and I have been made to feel part of a family.
My sisters
and I are entirely happy with the care and attention my mum receives.
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Review from Nicola C (Wife of Resident) published on 16 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is clean, staff are kind and helpful.
Food is good, a varied selection. Plenty to keep residents happy. Kept well informed on my husband's health and medication.
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Review from N W (Daughter of Resident) published on 16 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been resident in Manor Park for over a year now and although she has severe dementia she is usually in very good spirits when we visit and is well cared for by the staff who are friendly and helpful.
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Review from Wallace F (Husband of Resident) published on 16 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As an almost daily visitor, I have seen the Manor Park, Dementia Care Home in all sorts of conditions over 11 months. I have been welcomed and helped throughout by staff and management alike. I have made comparisons regularly with similar homes in the region and sought opinions of friends and organisations
but have found none to compare.
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Review from Elaine R (Daughter of Resident) published on 16 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Manor Park provides a caring personal service for my Father who has Alzheimer's. They communicate any concerns and respond to mine quickly and appropriately. The facilities are clean, spacious and appropriate to provide stimulation and care for all stages of dementia. Dad couldn't be in a better place.
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Review from D G (Daughter-in-law of Resident) published on 16 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A warm welcome always greets you. The staff are always very accommodating and helpful. The rooms are clean and tidy.
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Review from Andrew B (Son of Resident) published on 16 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad seems very settled at Manor Park. His behaviour is greatly approved and the staff appear to understand his needs and are able to help him have a better quality of life. I am so pleased that he now seems to be in the right place.
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Review from H L (Daughter of Resident) published on 16 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy with the care my Father receives.
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Review from Colin Frank W (Husband of Resident) published on 16 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care given to my wife is very good. I have no problem with the way she is treated. Any problems that arise are treated quickly and in confidence. The staff are first class and easy to talk to.
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Review from Jeffrey C (Husband of Resident) published on 16 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleasant - the staff are more than good with the residents considering what they have to deal with. Not much I can find fault with so well done.
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Review from Stanley B (Husband of Resident) published on 16 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been here for nearly eight years now and I've seen the home change, completely, from general care to more individual care, with, I think great success. The staff, from many nationalities, are very good.
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Review from Pam G (Wife of Resident) published on 16 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care is excellent - all staff friendly and caring.
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Current Review Score: 8.5 (8.528)

Overview of Review Score

The Review Score of 8.5 (8.528) out of 10 for Manor Park Dementia Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.487 for Manor Park Dementia Nursing Home is calculated as follows: ( (62 Excellents x 5) + (5 Goods x 4) + (2 Satisfactorys x 3) + (5 Poors x 2) + (4 Very Poors x 1) ) ÷ 78 Ratings = 4.487
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.041 Points relating to the number of positive Reviews for Manor Park Dementia Nursing Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6. 6 Positive Reviews ÷ 13.6 = 0.441
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Apr 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Manor Park Dementia Nursing Home to verify any information. View our terms and conditions. Manor Park Dementia Nursing Home has an Basic Service - more info.