Manor Park Dementia Nursing Home

3 Ellenborough Park North, Weston-super-Mare BS23 1XH
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8.5 53 Reviews
  • Manor Park Dementia Nursing Home, Weston-super-Mare
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Care Provided by Manor Park Dementia Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

All fees can be negotiated depending on a persons needs

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Manor Park Care LTD

Person in charge

  • Jennie Richards and Lauren Barnes (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • NHS & Private referrals
  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (68)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (68)

Visiting

  • All welcome to visit at anytime.

Parking

  • On site parking

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Manor Park Dementia Nursing Home Reviews (53)

8.5

Manor Park Dementia Nursing Home has a Review Score of 8.5 (8.528) out of 10, based on 7 reviews in the last 2 years.
Over all time Manor Park Dementia Nursing Home has 53 reviews.

Overall Experience
  • 42
  • 10
  • 0
  • 0
  • 1
Date Published
  • 53
  • 7
  • 7
  • 7
  • 46
Reviewer Connection to Manor Park Dementia Nursing Home
  • 27
  • 8
  • 7
  • 5
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 53, showing 41-53
Review from Sian C (Daughter of Resident) published on 16 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum receives excellent care. She is always clean and looked after no matter what time I call in. Her room is clean and tidy, her hair is done regularly and all her personal needs are met. The food is plentiful and regular - I enjoyed the Christmas lunch! I am kept updated about appointments, medication
changes - everything. The staff are amazing - so patient and kind to all of us. I wouldn't hesitate to recommend Manor Park to anyone.
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Review from Verity G (Wife of Resident) published on 16 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in this lovely care home for nearly 3 years. He is lovingly cared for by dedicated carers and staff, who put my mind at rest with their support of me too.
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Review from Ian W (Son of Resident) published on 15 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mother moved here from another care home. She was happy almost as soon as she moved in and seemed far more relaxed. Due to the caring staff and management my mother has noticeably improved in her general health and her ulcered leg continues to heal. From the front door right through Manor Park there
is a relaxed, happy and loving atmosphere created by the dedicated staff.
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Review from Kevin M (Son of Resident) published on 15 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent home. Staff are very friendly and helpful. Dad seems very happy.
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Review from V L (Daughter of Resident) published on 28 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very impressive and beautifully decorated home. Excellent caring staff. Kind and considerate not only to residents but also to relatives. Good food- whatever residents fancies staff and chef will try best to accommodate. Excellent nursing care and cleanliness. An all round lovely atmosphere. I now
have no worries about my mother's welfare. She has everything she needs.
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Review from Christine M (Daughter of Resident) published on 21 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff at Manor Park are totally devoted to looking after those in their care to the highest level. Sitting with mum I often overhear and see things that staff do on a regular basis, calling everyone by their name, asking them to choose their meal, ensuring they interact constantly by asking
if they would like a drink or biscuit etc. My mum is kept clean and fed with the most fantastic choices of food which I have seen. Just like many homes, dementia care has difficulty recruiting, I believe staff long to undertake more "activities" with their residents but sadly staffing issues are a constant stumbling block to delivering this- the staff and owners/managers are not to blame.
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Review from Deb N (Daughter of Resident) published on 6 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dear mum was a resident in Manor Park after a stay in hospital. She had been suffering with alzheimer's for 10 years. We have been in contact with a lot of carers and agencies over the years and I can honestly say that Manor Park have wonderful staff who were always kind, caring and supportive to,
not only mum, but the whole family. Mum was extremely well cared for and always looked happy and nicely presented. I would have no hesitation in recommending Manor Park to friends and we would still keep mum a resident if she had sadly not passed away. Thank you to you all.
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Review from Irene M (Wife of Resident) published on 31 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely bright place, staff very kind and welcoming. Hope he can come here again.
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Review from S P (Daughter of Resident) published on 27 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It seems my father likes his only especially his latte coffee.
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Review from Edward A (Husband of Resident) published on 8 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the atmosphere, all staff and the actual home environment to be well above our expectations. Everything is so bright and airy, happy and friendly. The décor is so upbeat and colourful. All the staff, cooks, carers, managers, cleaners, maintenance staff go out of their way to speak to you
and get help if they cannot deal with an issue. My wife has shown an incredible improvement in her interaction with the staff any other residents. She is kept clean and tidy, the food is incredible and we have seen the lovely variety on offer. The summer room is mums base and the staff are superb with mum and all the residents, the atmosphere is always relaxed and happy.
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Review from Ruth D (Daughter of Resident) published on 8 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home have continues to provide my father with excellent care with patient understanding and love and maintaining his dignity. He was taken on an outing and attended a Christmas party.
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Review from Patricia M (Stepdaughter of Resident) published on 8 January 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
From the first time my sister and I went to view Manor Park as a possibility for my step-fathers future care, we were impressed with the friendliness, care and compassion shown to the residents. We felt that this together with the professional care shown by the staff was the most important factor to
consider for his future.
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Review from Gillian K (Wife of Resident) published on 24 September 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a resident in Manor Park Dementia Nursing Home since October 2012. I am very satisfied and happy with everything regarding the home. The best care home he's been a resident. The previous homes dementia care was dreadful.
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Current Review Score: 8.5 (8.528)

Overview of Review Score

The Review Score of 8.5 (8.528) out of 10 for Manor Park Dementia Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.487 for Manor Park Dementia Nursing Home is calculated as follows: ( (62 Excellents x 5) + (5 Goods x 4) + (2 Satisfactorys x 3) + (5 Poors x 2) + (4 Very Poors x 1) ) ÷ 78 Ratings = 4.487
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.041 Points relating to the number of positive Reviews for Manor Park Dementia Nursing Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6. 6 Positive Reviews ÷ 13.6 = 0.441
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Apr 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (0)

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