Nashley House

Nashley House is a wonderful retirement home who have done a great job of looking after my mum since April 2022. The staff are kind and caring towards her and the manager is superb. The activities coordinator is excellent, she arranges lots of different things to do and keeps the residents smiling with her humour and creates a lot of laughter, Some of the furnishings are a little 'tired', but the home is clean, warm and comfortable.

My dad moved into Nashley House approximately a month ago and has gone from strength to strength. He's so well cared for now that he wants to stay permanently. The home is one big, warm and happy family. He has a beautiful room, wonderful carers and amazing food. There are many activities he can do and he has been encouraged to meet everyone and become part of the home. He simply looks like a much healthier and happy man. Thank you to the team.

The love and care shown by all the staff at Nashley House towards my aunt was absolutely brilliant. I really cannot recommend Nashley enough. Family-centred care is paramount to the staff and we got to know everyone so well. Sadly, Aunty died in June. The staff were so upset to lose her and we definitely comforted each other. I am so missing my aunt and I really miss all her lovely carers at Nashley House. I am forever grateful to them.

As normal Mum arrived to a warm welcome, friendly, professional staff and a great room. She enjoyed her stay and would live at Nashley House forever. We as a family, have nothing but thanks for the care and support shown. She enjoys the food, fun and company. Best home in our opinion.

The staff at Nashley House are exceptional. Our 96 grandmother was so wonderfully cared for. She loved being there and stayed there up to the point of her passing. I honestly don't think I can emphasise enough how kind, caring, and sincere the staff are and how loving this home feels. It was a privilege to know how safely she was respected and how well she was looked after. I would recommend Nashley to anyone looking for a loved one.

My mother-in-law spent over a year at Nashley House from September 2021 to December 2022. I was really impressed with the care she received from all of the staff, nothing was too much trouble. They really looked after all of her needs.

My mother-in-law had the great fortune to spend her last six years in the top-quality Nashley House. She lost her husband (also a resident) within three weeks of moving in. The care home provides a real family atmosphere and rapidly became a surrogate family, providing care, compassion and comfort. Prior to Covid they also provided a full and varied entertainments programme to suit all tastes. My mother-in-law had an en-suite room overlooking the pier and beach. The management, medical and administration were in my opinion outstanding and I would highly recommend Nashley to anyone who wanted top-quality care.

Nashley House is a first-class retirement home. My mum lived there for six years and received exceptionally good care. The wonderful members of staff got her through a bout of Covid, no mean feat with a frail old lady. I would recommend Nashley House to anyone looking for a second-to-none care home for their loved one.

My mother lived at Nashley House for nearly five years and I was grateful every day for the care and attention she received. I felt she was truly loved rather than simply cared for. Not only did the management and staff look after Mum, but they also supported me in difficult times and never failed to keep me 'in the loop' regarding Mum's medical and personal care. I cannot recommend this home highly enough and only hope that it's still there when I need help in the future!

I cannot speak highly enough about the staff and owners of Nashley House. They went above and beyond in their care of my mother, at a very difficult stage in her life. The lengths they went to to make her days happy and comfortable were outstanding. There was also very welcome support and reassurance for myself, which was much appreciated after having been the sole carer for a long time. It is not just the resident who is cared for at Nashley House, it is the whole family.

Nashley House retirement Home is a family of incredible people. My mother and I chose Nashley House due to the fantastic owners and the staff. From making enquiries to moving into Nashley House we felt loved, respected and given one to one personal, professional care unique to individual needs. My mother was given huge amounts of time prior to the move to inform Nashley House not just about care needs but about my mother, her family and just who she was, personal preferences and chosen lifestyle. This is, care of the individual, this made my mother feel totally loved and cherished. As my mother's carer I was given time, understanding and genuine care too. I had completed hours of research through CQC, North Somerset and unannounced visits. I had all the information statistical and reports, however, although this was vital to appreciate necessary standards Nashley House gave my mother so much more than the reports and statistics provided. Wonderful!

Mum nor I ever had any complaints or issues with staff or management. I was regularly kept up to date with any health issues and everyone went out of their way to make visits possible. I highly recommend Nashley House as a care home for a loved one.

Mum very much enjoyed her time at Nashley House. The staff were very thoughtful and accommodating with regards to her Parkinson's Disease and what would be best for her. Mum particularly enjoyed all the entertainment and socialising with the other residents. Whenever I visited, everyone was really friendly and welcoming. I would certainly recommend Nashley House as a great place with a caring environment.

If you are looking for a place that can take care of your elderly friends or family - Nashley House in Weston Super Mare is the best. It is truly a home away from home. Even better than that, this home provides meals, entertainment, exercise, and exceptional care. Our family member lived a longer happy life due to Nashley house. The staff and ownership are amazing. They truly care about each guest/patient, I will say guest since they give you that welcome and warm feeling. If you are considering a place to move a family member Nashley House is a must-see.

It's never a good thing to have to move your mother into a residential care home, especially if your mum was as independent as mine. But when that time came, I must say, I couldn't think of a better place for my mum to be. Nashley House is full of love and care. My mum had dementia which progressively got worse and she could be challenging at times despite her diminutive size. The staff at Nashley House constantly worked with me and my sister to modify Mum's care to best suit her. They kept us informed at every stage and worked tirelessly throughout extremely difficult times to ensure the care of not just the residents, but their staff as well. I would like to thank all of the staff for the care and love they gave to my mum, especially in her final journey. I wholeheartedly recommend Nashley House to anyone who wants their loved one truly cared for in their autumn years.

Dad moved into Nashley House and immediately became “part of the family,” where he was quickly welcomed into their warm, loving, caring and professional environment. He was cared for with dignity, respect and comfort, which was very reassuring for his family. The home is first class in all aspects, all the staff took pride in going the extra mile to accommodate and adjust to his needs. They were always responsive, considerate, reliable, effective and provided a very high standard of care. Dad enjoyed the daily activities, company of others and his needs were always met with consideration. Knowing that two family friends were already contented and happy there helped Dad make his decision to join the home. The managers provided much information for Dad making the move straight forward which provided great peace of mind to Dad and his family. We can highly recommend Nashley House and thank the manager and all the staff for their care given to Dad during his short stay with them.

We are very grateful to the management and staff at Nashley House for all their care and dedication, especially during 2020 when the Covid crisis brought new challenges and an extra workload.

My father was a resident at Nashley House for five months, having had previous respite visits and I always found the management and staff very helpful and informative. They looked after my father well, helping him to be independent, looking after him with respect and dignity plus encouraging him to get involved with other residents. There are so many lovely activities for residents to participate in, plus a good library which my father enjoyed and attractive gardens to sit out and meet friends. The food is varied and choices are given, with healthy eating a priority along with residents being able to eat together in a social environment. The rooms are nicely presented and were always kept clean and tidy. Clothes were washed daily and my father always looked well presented, enjoyed having lots of company and help was always at hand when needed. I would not hesitate in recommending Nashley House, as they constantly work so hard to make it a ‘home from home’ experience.

The care given to my mother at Nashley House was excellent. The staff were well organised, thoughtful and kind. She was a good friend, neighbour and devoted Christian who served her community through the church. There was always a welcome for our friends in her home and this welcome was extended to the many lodgers we had, from all the different parts of Commonwealth community, who lived with us when we were children. It was like growing up in the United Nations. At 99 years old she moved into Nashley House where the staff there cared for her individual needs, paying due care and attention to her wishes. They were always warm, friendly and welcoming to our family and friends who visited. During the Covid crisis, they did everything possible to protect the residents. I am grateful for their considerate treatment. They made the last three years of my mother's life very comfortable for her, showing the respect due to a wonderful woman and kind and loving mother, wife and grandmother.

The care at Nashley House is wonderful. Staff are very caring. Residents are treated with the highest respect and integrity. The management ethos is treating each resident as an individual and this is clearly reflected in the environment.