Nashley House

27 Montpelier, Weston-super-Mare BS23 2RN
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Top 20 carehome certificate
10 66 Reviews
  • Nashley House, Weston-super-Mare
Nashley House offers a charming environment and surroundings for adults with care needs, being ideal for a comfortable retirement while offering round-the-clock access to a professional team.

Striving for individual happiness, the team believe in a service that both empathises with and stimulates residents, at the same time as supporting good nutrition and offering a wide range of entertainment.

The home is situated within beautiful and mature gardens, part of a conservation area and with sea views.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Detention Under Mental Health Act

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1085
  • Self-Funded Residential Dementia Care: from £1190

These prices are only a guideline, please contact Nashley House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Future Care Ltd

Person in charge

  • Jessica Sherratt (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (52)
  • Single Rooms with ensuite Wet Room (46)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Nashley House Reviews (66)

Total of 66, showing 61-66
10

Nashley House has a Review Score of 10 (9.970) out of 10, based on 14 reviews in the last 2 years. Over all time Nashley House has 66 reviews.

Overall Experience

  • 58
  • 8
  • 0
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  • 0

Date Published

66
0
1
13
53

Review from Jane M (Daughter-in-law of Resident) published on 19 October 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my Mother in law in Nashley house was wonderful.
My Mother in law was very reluctant to go into care but Nashley did a wonderful job of settling her and helping her to relax and feel at home.
She was treated with dignity and respect in a very loving way. Her room was a home from
home and she enjoyed being in a position where she could see so many people, all of whom cared for her so well.
When she went in we had not realised quite how ill she was. Nashley house coped brilliantly with her sudden decline and looked after her well right up until and including her death.
Not only this but all of the staff supported us family members too.
The owners have a wonderful way with them and it is clear to see they care about their residents and providing a comfortable safe and pleasant place for them to be.
There honestly is no negative that I can think to say about Nashley house and would heartily recommend them.

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Review from Lu R (Niece of Resident) published on 16 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear old uncle went into Nashley House for about a year before he needed nursing care, the manager at the time came to his flat, well she was so lovely. She knelt by his side and talked to him, not to me which is what I liked about her, to hear his needs. She actually took him back to the home with
her, the care and love in Nashley House is amazing with all the girls. It's homely and lovely. There is always something going on for the residents. I'd give it 5 stars.

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Review from Julie H (Daughter of Resident) published on 1 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother and father were both in Nashley House earlier this year. My dad passed away in June this year. I cannot recommend the staff enough, they have taken excellent care of my mum at this very difficult time. My mum cannot praise the staff enough for helping her cope. I live an hour away but I know
my mum is safe and getting the best care and her health is now the best its been for a couple of years and that's thanks to Nashley House

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Review from Harry H (Resident) assisted by family/friend published on 18 September 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nashley House is a wonderful place to live I have a lovely room which is very comfortable with my own stamp on it. Everywhere is spotlessly clean. The food is tasty, mainly home made and plenty of it. I often have second helpings! The staff are lovely, kind and very helpful. I am always treated with
dignity and respect. I receive the highest quality care and feel totally safe at all times. There are several different activities each week. I am very happy at Nashley House and consider it excellent value for money.

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Review from Margaret S (Daughter-in-law of Resident) published on 15 September 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Nashley House are extremely helpful and courteous and we always get a cup of tea when my husband and I visit my mother-in-law! Everyone is friendly and because the Home is smaller than some, everyone knows one another. The facilities are ideal for my mother-in-law; the place is very clean
and the food, which is freshly cooked on the premises, looks delicious. We know by looking at the board that the menu is varied and offers a good choice. If we need to let the staff know of anything concerning my mother-in-law, they treat what we have to say with a professional and confidential manner. All in all, I highly recommend Nashley House for anyone to place their loved one.

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Review from Alan J (Son of Resident) published on 17 August 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nashley is more like a small country hotel than a residential care home. The management and staff are dedicated to providing not only great care but a fantastic relationship with family and friends of their guests. From conversations with staff it is apparent that the majority have been with Nashley
for many years, this must say something about the team and their dedication.
I have no reservations at all about Nashley. Long may they continue to provide this excellent service.

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Current Review Score: 10.0 (9.970)

Overview of Review Score

The Review Score of 10 (9.970) out of 10 for Nashley House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.970 for Nashley House is calculated as follows: ( (164 Excellents x 5) + (3 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 168 Ratings = 4.97

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Nashley House is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Nov 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (3)

Meet the Team (0)

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