Atlantis Care Home

Polperro Road, Polperro, Looe PL13 2JE
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8.6 2 Reviews
  • Atlantis Care Home, Looe
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 20 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Atlantis Care Ltd

Person in charge

  • Deborah Jones (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2011

Room Information

  • Single Rooms (16)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (6)
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Atlantis Care Home Reviews (2)

8.6

Atlantis Care Home has a Review Score of 8.6 (8.583) out of 10, based on 2 reviews in the last 2 years.
Over all time Atlantis Care Home has 2 reviews.

Overall Experience
  • 2
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Date Published
  • 2
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Reviewer Connection to Atlantis Care Home
  • 1
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Total of 2, showing 1-2
Review from Mark C (Son of Resident) published on 20 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We couldn't have chosen a better Care Home for our beloved Mum. The staff and management are wonderful and so caring towards their residents, nothing is too much trouble for them. Compassion is the order of the day, every day, they also look after the family members visiting their relatives, which is
very much appreciated. We can't recommend Atlantis enough - if you need a loved one to be looked after as you would, then it is definitely the place!
Reply from Steven Brailey, Owner at Atlantis Care Home

Thank you for your kind words, it was an absolute pleasure for us to care for mum and to welcome you all into our special Family.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from I H (Friend of Resident) published on 7 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff always go above and beyond for the residents and are always happy to answer questions that I have. I’m always offered a drink when I come in to see my friend and the staff really seem to care and always have smiles on their faces and nothing seems too much trouble. I have never seen this before
in any of the care homes I have been in.
Reply from Deborah Jones, Manager at Atlantis Care Home

Thank you so much for your kind comments, I will pass them on to the team. Kind regards, Manager.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.6 (8.583)

Overview of Review Score

The Review Score of 8.6 (8.583) out of 10 for Atlantis Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.6 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.958 for Atlantis Care Home is calculated as follows: ( (23 Excellents x 5) + (1 Goods x 4) ) ÷ 24 Ratings = 4.958
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.625 Points relating to the number of positive Reviews for Atlantis Care Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4. 2 Positive Reviews ÷ 4 = 0.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 May 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Atlantis Care Home

What types of Care is Atlantis Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Atlantis Care Home have?

There are 16 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Atlantis Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Atlantis Care Home to the centre of Looe?

2.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Atlantis Care Home to verify any information. View our terms and conditions. Atlantis Care Home has an Basic Service - more info.