Trecarrel Care Home

Castle Dore Road, Tywardreath, Par PL24 2TR
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9.8 43 Reviews
  • Trecarrel Care Home, Par
Trecarrell Care Home is a specialist residential home registered for 44 residents who have varying degrees of dementia. Care is tailored to the unique needs of the individual

All rooms also have a call bell system in case of emergencies, or in case residents need assistance in the night time.

Residents are encouraged to adorn their bedrooms with personal belongings so that it feels like a home from home, and fresh and nutritious food is provided by apetito.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500
  • Self-Funded Residential Dementia Care: from £1500
  • RESPITE Self-Funded Residential Care: from £1500
  • RESPITE Self-Funded Residential Dementia Care: from £1500

These prices are only a guideline, please contact Trecarrel Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Beverly Cove (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Over 65
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2017
  • Last Refurbishment: 2017
  • Number of floors: 2

Room Information

  • Single Rooms (44)

Visiting

  • Do not have any visiting times. This is your loved ones homes, please feel free to pop in whenever!

Parking

  • Ample parking for visitors

Total of 43, showing 1-20
9.8

Trecarrel Care Home has a Review Score of 9.8 (9.778) out of 10, based on 16 reviews in the last 2 years. Over all time Trecarrel Care Home has 43 reviews.

Overall Experience

  • 32
  • 10
  • 0
  • 1
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Date Published

43
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Overall Experience  Overall Experience 4.0 out of 5

My dad has recently become a resident at one of your care homes. He has been quite distressed. The staff have been and are amazing! They show understanding, kindness, compassion and are very welcoming to us, his family. But there are not enough of them. For their well-being and the well-being of the
residents, more staff are needed, and the ones you have should be valued! At times, it can be upsetting for them.

Reply from Nicola Hemsley, Marketing at Trecarrel Care Home

Thank you for taking the time to provide a review. It is great to hear that your dad is settling in and that the staff have been so supportive. We would like to reassure you that the Home is appropriately staffed, but we take on board your comments and understand that at times, due to sickness and vacancies, staffing can be a challenge.

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Overall Experience  Overall Experience 5.0 out of 5

I would like to commend Trecarrel on the excellent level of care given to my Mother. All the care givers are so professional, and the senior staff go above and beyond.
I have always been made so welcome and, very much feel part of the Trecarrel family.
My Mum has resided at Trecarrel for 8 years,
and in that time I cannot fault the level of her care. I can leave Mum knowing she is getting the best care I could have wished for.
Thank you to the wonderful people who make Trecarrel such a wonderful home for the residents.

Reply from Nicola Hemsley, Marketing at Trecarrel Care Home

Thank you for this lovely review. The Manager and Team at Trecarrel Care Home very much appreciate you taking the time to write this.

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Overall Experience  Overall Experience 5.0 out of 5

Trecarrel Home has excellent facilities. Modern, light and airy. The staff go above and beyond their duty. Every staff member was polite and professional. They gave the home a 'homely' feel. Nothing was too much trouble for them. Cannot praise them highly enough. The catering was exceptional. Well done
to you all.

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Overall Experience  Overall Experience 5.0 out of 5

My sister is very well looked after.

Reply from Nicola Hemsley, Marketing at Trecarrel Care Home

Thank you for taking the time to submit a review. Your feedback is very much appreciated.

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Overall Experience  Overall Experience 5.0 out of 5

From the moment you enter Trecarrel you feel at ease. The staff are all friendly and professional. The menu is amazing and varied. The rooms are basic but clean and tidy. There is always something to do, I would recommend Trecarrel to anyone!

Reply from Nicola Hemsley, Marketing at Trecarrel Care Home

Thank you for the review. Your positive feedback is very much appreciated by the team at Trecarrel Care Home.

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Overall Experience  Overall Experience 5.0 out of 5

I have so much peace of mind seeing Mum safe and settled at Trecarrel. The staff are friendly, welcoming and caring. Due to risk of falls Mum has pressure mats and I am notified whenever she falls. Her lovely, personalised ensuite room is always clean and tidy, and when I left her today, she was sitting
in a sunny lounge with other residents, enjoying a sing-along accompanied by a keyboard player. I am reassured that any worries I have about Mum - her placement, her well-being or even the admin, are always addressed in a re-assuring and honest way. I'm glad Mum was referred to Trecarrel. It took her about 10 weeks to settle but she seems 'at home' now. Thank you!

Reply from Nicola Hemsley, Marketing at Trecarrel Care Home

Thank you for taking the time to write this review. Your feedback is very much appreciated by the team at Trecarrel.

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Overall Experience  Overall Experience 5.0 out of 5

I am thankful that my mother was able to become a resident of Trecarrel for the last 4 and a half years. I have always been relieved when visiting that she is so well cared for by all the carers and staff, who are genuinely pleased to be looking after her. Whenever I think of Mum, even in the middle
of the night, I know she is safe, warm and regularly checked on. We are always informed of any health worries immediately. Her room is always clean, as is Mum and her clothes.

Reply from Nicola Hemsley, Marketing at Trecarrel Care Home

Thank you for the positive review. Your feedback is much appreciated by the team at Trecarrel.

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Overall Experience  Overall Experience 5.0 out of 5

Clean, friendly home with kind, attentive staff. Nothing is too much trouble. Senior staff are on the ball, if there are any medical issues they are always dealt with quickly and we are always notified. So we have no worries about our loved one's care.

Reply from Nicola Hemsley, Marketing at Trecarrel Care Home

Thank you for the review. Your feedback is very much appreciated.

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Overall Experience  Overall Experience 5.0 out of 5

Very kind staff.

Reply from Nicola Hemsley, Marketing at Trecarrel Care Home

Thank you for taking the time to complete this review. The feedback is very much appreciated by the team.

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Overall Experience  Overall Experience 5.0 out of 5

We have always been given a warm and welcoming visit. There seems to be a calm and caring atmosphere here. We can see our friend has been well looked after.

Reply from Nicola Hemsley, Marketing at Trecarrel Care Home

Thank you for the review. Your feedback is appreciated by the team at Trecarrel Care Home.

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Overall Experience  Overall Experience 5.0 out of 5

Trecarrel has been my mother's home for the past 5 years. She has been cared for with love and kindness. The staff are friendly and the care and love she receives are always excellent. The residents all appear happy and the atmosphere is always very good.

Reply from Kiah Stammers, Deputy Manager at Trecarrel Care Home

Thank you for your time in sending us this review. We are so happy that we meet the needs of you and your mum in our care.

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Overall Experience  Overall Experience 5.0 out of 5

The care is wonderful and is a very happy and busy home. The staff are all amazing, hardworking and very much one big family. We are very lucky to have Mum living at Trecarrel.

Reply from Kiah Stammers, Deputy Manager at Trecarrel Care Home

Thank you so much for your review! It really helps us and the staff see what we're succeeding at!

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Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all the staff at Trecarrel Care Home for the way they look after my 97-year-old mum. They have made her stay there so happy as they all go out of their way to make sure she gets the care she deserves. They all take the time even though they are very busy to laugh and talk with
her. We are delighted to think she is in such good hands. Thank you.

Reply from Nicola Hemsley, Marketing at Trecarrel Care Home

Thank you for the lovey review. The team at Trecarrel Care Home appreciate the positive feedback.

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Overall Experience  Overall Experience 5.0 out of 5

My wife and I both resent her being in a care home, admittedly out of necessity, with needs beyond care at home. Trecarrel have made this separation bearable with their kindness and professionalism, to my wife and to me. I have felt well supported and I believe my wife does too. Short of miracles, Trecarrel
could do no more and although I would not have chosen Trecarrel as a placement I am pleased that it was chosen for me. The building is clean, tidy and comfortable but the high standards come from the staff group at every level. Thank you to all. may your excellent work continue.

Reply from Nicola Hemsley, Marketing at Trecarrel Care Home

Thank you for the review. The team at Trecarrel Care Home appreciate your feedback.

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Overall Experience  Overall Experience 5.0 out of 5

I have no complaints during my weekly visits. The receptionist is always polite and helpful and the carers likewise. My relative is content and seems happy with the environment within the home.

Reply from Nicola Hemsley, Marketing at Trecarrel Care Home

Thank you for the review. The team at Trecarrel really appreciate your feedback.

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Overall Experience  Overall Experience 5.0 out of 5

Always clean and tidy, friendly staff all willing to answer any questions, providing seating for relatives. Nice and secure to keep residents safe. Food always looks and smells amazing. Relatives room is always kept clean and tidy. Windows open to air. Nothing is too much trouble for anyone. Love the
regular entertainment.

Reply from Nicola Hemsley, Marketing at Trecarrel Care Home

Thank you for the review. Your positive feedback is much appreciated by the team at Trecarrel.

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Overall Experience  Overall Experience 4.0 out of 5

I cannot thank all the staff enough at Trecarrel care home for the care and affection they all gave to my mum in the two years she was in their care. No matter how difficult she was with her dementia, they cared for her with the utmost respect and dignity. Her wellbeing was always their priority.

Reply from Nicola Hemsley, Marketing at Trecarrel Care Home

Thank you very much for your review. The feedback is very helpful to us and appreciated by the Team at Trecarrel.

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Overall Experience  Overall Experience 5.0 out of 5

We are really pleased with the care provided at Trecarrel. All the staff are friendly and very helpful. The care mum receives us second to none. She is treated with dignity and respect. The staff genuinely care for the residents and they have kept us informed and up to date all through the pandemic.
It has been a huge relief to the family that Mum has been kept safe and happy in Trecarrel.

Reply from Nicola Hemsley, Marketing at Trecarrel Care Home

Thank you very much for your review. The positive feedback is much appreciated by the team.

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Overall Experience  Overall Experience 2.0 out of 5

My gran was put in this care home and I was disgusted by the way she was treated, pad left on that long it was hanging off her, stinking. Her pad had been left on since 8:30 in the morning until 13:30 when I arrived. Being a health social care worker, I changed it for her myself. Also, whilst there,
my gran had told me she had hardly seen anyone and even when she pressed the bell, someone would come and say, I’m sorry but I’ve just got to see someone before you, then not arriving back to see my gran who by this time would have wet herself. On another occasion, I arrived and her water jug was over the other side of the room, no water in her cup, which she couldn’t drink out of anyway as she’s very shaky, and no one thought to get my gran a sippy cup. No sense in any of them.
She was left to lay in the bed which we all know if you're not moved and regularly exercising then you’ll come off your feet, which in the end resulted in falling down with four carers present. How, I don’t understand. Avoid.

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Overall Experience  Overall Experience 4.0 out of 5

My mum was admitted to Trecarrel from hospital until care at her own home could be provided. She was well looked after and when I visited I found the staff to be very friendly and helpful. I am very impressed at the measures that are being put in place to improve the home and I wish you all the best
for the future.

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Current Review Score: 9.8 (9.778)

Overview of Review Score

The Review Score of 9.8 (9.778) out of 10 for Trecarrel Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.778 for Trecarrel Care Home is calculated as follows: ( (139 Excellents x 5) + (35 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 176 Ratings = 4.778

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Trecarrel Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Jul 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (1)

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Meet the Team (13)

Beverley

Beverley Cove

Job Title: Registered Manager

Joined: 2023

I have been the Manager of Trecarrel Residential Home since February 2023 previously working here as a deputy. I have been in the care industry since the age of 16 and have a wealth of knowledge in Dementia care. I have worked my up from HCA to my current role as a Registered manager gaining all my qualifications while working.


I have a passion for ensuring that all residents in my care receive person-centred care from my team of staff who are kind caring and compassionate, we strive to ensure that they feel safe, and cared for and that this is their home.

Kiah

Kiah Stammers

Job Title: Deputy Manager

Joined: 2020

Hi! I am the Deputy Manager of Trecarrel and have worked for Cornwallis since 2020, starting off as a Health Care Assistant. I have a real passion for the health and wellbeing for the service users and visitors and we strive to do everything fun at Trecarrel. Including fancy dress days and making a fool of ourselves!

Catherine

Catherine Clark

Job Title: Administrator

Joined: 2020

Hello,
I am the administrator for Trecarrel. You will often speak to me on the phone when you call through or when you first enter the building! I have worked at Trecarrel since 2020 originally as a Health Care Assistant. I love being front faced and supporting all the visitors that come through our doors. I enjoy spending time with the residents and will often plan fundraisers and different days out for the residents.

Melissa

Melissa Bennett

Job Title: Senior Health Care Assistant

Joined: 2018

Hi! I have worked at Trecarrel since 2018. I was a Health Care Assistant and then I became the Health and Wellbeing Co-ordinator. I was then promoted in 2024 to Senior Health Care Assistant. I support with medication, care planning and day to day care needs aswell.

Amy

Amy Cheetham

Job Title: Senior Health Care Assistant

Joined: 2023

Hi! I have been at Trecarrel since January 2023. I started as a Health Care Assistant and was promoted to Senior Health Care Assistant.
I support the residents with their medication and ensure that their care plans are up to date. I enjoy spending time with the residents and will often sit with them and spend some time listening about their lives.

Lesley

Lesley Hamilton

Job Title: Senior Health Care Assistant

Joined: 2023

Hello! I started working at Trecarrel in 2023. I have had a lot of previous experience as a Senior. I am often found having a chat with a service user and supporting with daily care as well as medication.

Jennifer

Jennifer Javier

Job Title: Senior Health Care Assistant

Joined: 2015

Hello! I started at Trecarrel in 2015 as a Health Care Assistant and worked my way up to Senior Health Care Assistant. I support the residents with their medication and care planning. I am also the onsite Hairdresser for the residents and will come in to make everyone look their best! (Fully insured)

Kezia

Kezia Leyson

Job Title: Senior Health Care Assistant

Joined: 2023

Kezia has worked at Trecarrel since 2023. Kezia started working as a Health Care Assistant and was promoted to Senior Health Care Assistant in 2024.


Kezia has the resident's best interests at heart and really enjoys pampering and supporting their emotional well-being.

Ellie

Ellie Richards

Job Title: Senior Health Care Assistant

Joined: 2022

Ellie has worked for Cornwallis since 2022. Ellie was a Health Care Assistant and has recently been promoted to Senior Health Care Assistant.


Ellie has the well-being of the residents at heart and enjoys singing with them and putting on a show!

Joanne

Joanne Hood

Job Title: Head Housekeeper

Joined: 2020

Hi! I started at Trecarrel in 2020 as the Head Housekeeper and have been ever since! I strive on ensuring that the home is cleaned to the best standard and smells nice all day long. I take great pride in my work and often, service users help me fold the laundry and make beds. I enjoy spending time with the residents and ensuring that their personal space is kept sacred to them.

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Jessica Thomas

Job Title: Health and Well-being Coordinator

Joined: 2024

I am new to the Trecarrel team. I previously worked in another Cornwallis Home but I have moved over to Health and Wellbeing, here to entertain you and your loved ones!

Katie

Katie Common

Job Title: Night Senior Health Care Assistant

Joined: 2020

Hello! I started at Trecarrel in 2020 as a Night Health Care Assistant and then became a senior. I support with nightly care and medication.

Kristina

Kristina Warrick

Job Title: Catering Supervisor

Joined: 2021

Hello! I am Kristina and I work in the kitchen of Trecarrel. I am the one keeping the calories up with everyone by making them delicious cakes and other sweet and savoury treats! I am a feeder! I cater to all service users and accommodate everyone the best I can.

Frequently Asked Questions about Trecarrel Care Home

What types of Care is Trecarrel Care Home registered for?

Older Person Care, Dementia, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Trecarrel Care Home have?

There are 44 Single Rooms.

What are the Facilities & Services at Trecarrel Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Trecarrel Care Home to the centre of Par?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Trecarrel Care Home to verify any information. View our terms and conditions. Trecarrel Care Home has an Enhanced Service - more info.