Trecarrel Care Home, Par, Cornwall
Trecarrel Care Home, Par, Cornwall
Trecarrel Care Home, Par, Cornwall

Trecarrell Care Home is a specialist residential home registered for 44 residents who have varying degrees of dementia. Care is tailored to the unique needs of the individual

There are 26 rooms, all with en-suite facilities and decorated to a high standard. All rooms also have a call bell system in case of emergencies, or in case residents need assistance in the night time.

Residents are encouraged to adorn their bedrooms with personal belongings so that it feels like a home from home, and fresh and nutritious food is prepared daily by the home's highly trained chef.

Group: Cornwallis Care Services Ltd

Person in charge: Tracy Hipkin (Manager)

Local Authority / Social Services: Cornwall Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 44 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Over 65.

Single Rooms: 44

Rooms with ensuite WC: 2

Weekly Charges Guide: Personal Care Single £375 – £500 (These prices are only a guideline, please contact Trecarrel Care Home to find out the exact price for your requirements.) (These prices are only a guideline, please contact Trecarrel Care Home to find out the exact price for your requirements.)

Facilities & Services: Respite Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Trecarrel Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 Trecarrel Care Home has a Review Score of 9.7 (9.723)

The Review Score of 9.7 (maximum of 10) for Trecarrel Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 13 Reviews over all time. This Average Rating is also the rating value for Trecarrel Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 12 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.723 for Trecarrel Care Home is calculated as follows: ( (111 Excellents x 5) + (33 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 148 Ratings = 4.723

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Trecarrel Care Home is based on 12 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8.8 positive Reviews (44 registered maximum number of service users ÷ 5). 12 Reviews ÷ 8.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    11
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Trecarrel Care Home?

  • Extremely LIKELY
    11
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Trecarrel Care Home

  • Daughter of Resident/Service User
    7
  • Husband of Resident/Service User
    2
  • Granddaughter of Resident/Service User
    1
  • Nephew of Resident/Service User
    1
  • Resident / Service User
    1
  • more

Although my father was initially unsettled and unhappy about going into a care home he soon adjusted to life in Trecarrel Care Home as the staff were so patient, friendly, helpful and caring. His room is kept clean and tidy his clothes are washed regularly. His own needs in this department are also met on a regular basis. It is good that he can walk in the garden whenever he wishes safely. He seems to be eating well and enjoying the varied meals. On the whole, I am very pleased with the care he is receiving.

How likely would you be to recommend Trecarrel Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

Tracy Hipkin, Manager at Trecarrel Care Home responded to this review on 03 Oct 2017:

Thank you so much for your review and we are delighted that you are happy that dad has settled in with us and is doing so well.

Lovely home with genuine, caring staff. My mother has now been a resident for 15 months and in all that time, I have never had any concerns at all regarding her well being. I honestly believe that the staff care about all the residents and treat them with both fondness and dignity and for that, I say a massive thank you!

How likely would you be to recommend Trecarrel Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Tracy Hipkin, Care Manager at Trecarrel Care Home responded to this review on 12 Sep 2017:

Thank you so much for a wonderful review. We love taking care of mum and working alongside the family to provide the best care for her. The staff are always happy to see you when you come in to visit. Again, thank you.

The staff are very caring and helpful. This place has excellent service, good food and keeps very clean. The home has excellent safety and security at all times.

How likely would you be to recommend Trecarrel Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Tracy Hipkin, Care Manager at Trecarrel Care Home responded to this review on 11 Sep 2017:

Mary, thank you so much for such wonderful words. Everyone at Trecarrel is delighted that you think so highly of us and we are very proud to provide a high standard of care. We love to see you in the home and look forward to seeing you very soon.

The staff are all very friendly and helpful in every way.
Very good overall.

How likely would you be to recommend Trecarrel Care Home? Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Tracy Hipkin, Care Manager at Trecarrel Care Home responded to this review on 29 Aug 2017:

Thank you so much for the feedback. We love having you and the family visit mum.

Very good home, all the staff care.

How likely would you be to recommend Trecarrel Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Tracy Hipkin, Care Manager at Trecarrel Care Home responded to this review on 29 Aug 2017:

Thank you so much for the feedback Kathleen, it's really appreciated and we love looking after dad.

I visit dad as often as I can most weeks. He loves it in the home. There are activities, however, he prefers to spend time in his room.

How likely would you be to recommend Trecarrel Care Home? Likely

Average Rating: 

 5 out of 5

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Tracy Hipkin, Care Manager at Trecarrel Care Home responded to this review on 29 Aug 2017:

Thank you so much for the feedback. I am delighted that dad loves the home!

I visit my wife once a week. I think that she is well looked after and the staff are very helpful.

How likely would you be to recommend Trecarrel Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Tracy Hipkin, Manager at Trecarrel Care Home responded to this review on 07 Jul 2017:

Thank you. We love seeing you and looking after your wife. Thank you for a kind review.

My grandfather was a resident here and the staff have been so caring, helpful and just brilliant. He fell ill and was sent back to the care home to die 'at home'. His daughter (my mum) was with for 4 days. The staff made sure she had tea, coffee, food, a bed, shower and even lent her some trousers. I was lucky enough to arrive the evening he died and spend his last few hours with him. They also made sure I was fed, watered and let me know have a sleep there too. The night staff were amazing and sat with us, talked us through what they thought was happening in his final hours. I would thoroughly recommend this care home, amazing care.

How likely would you be to recommend Trecarrel Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

Tracy Hipkin, Manager at Trecarrel Care Home responded to this review on 31 May 2017:

Thank you so much for your kind words and we are very proud to be able to provide such great care.

Peter has been a resident at Trecarrel Care Home for nearly six months, I have visited the home every four or so weeks, and found the staff very helpful, Perhaps the front door
could be a little more visitor friendly, (can be a bit of a wait at times) I am quite happy and confident that Peter is in good hands.

How likely would you be to recommend Trecarrel Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I think the care home is great, I find the staff very dedicated, friendly and very very good at what they do. The Manager is exceptionally good, and is very approachable and friendly, as are her deputies. Long may it all continue.

How likely would you be to recommend Trecarrel Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Unfortunately, my father's Alzheimers' deteriorated to such an extent, that it is in his best interest to be placed in a specialist care home.
So, we chose Trecarrel, a Dementia/Alzheimer secure care home.
He is stimulated by daily activities, both in the morning and in the afternoon.
Both his room and the complex are very clean.
The staff are very friendly and helpful and treat the residents as individuals.
I am very pleased so far, with his ongoing care, and I hope that it continues.

How likely would you be to recommend Trecarrel Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My Mum was in Trecarrel for just shy of five years. It was the hardest decision my family and I had to make placing her in a home, the guilt and 'what ifs' were excruciating!

Knowing then what we know now the decision would have been easier. The staff became like an extended family, kind, welcoming and informative to Mums care and needs. The first few years Mum improved and became very mobile again, my Dad would take her out regularly and the staff would encourage her to keep active. The latter years her needs were more complex but still, she was always relaxed, comfortable and content in her surroundings. The home always smelt fresh and clean with windows open and rooms aired. The elevated position of the building gives it a bright and positive feel and the views across to the coast and countryside beyond can ease the saddest of days, whatever the weather.

How likely would you be to recommend Trecarrel Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The care my wife received at this nursing home was without doubt the finest and most caring anyone could wish for. Nothing was too much trouble. The attention and dignity they afforded my wife along with the care and comfort they gave to my wife and myself throughout her illness was outstanding.

How likely would you be to recommend Trecarrel Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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