Trecarrel Care Home

2 years ago my husband went into Trecarrel Care home and I felt that he was well looked after with no personal doubts, but did feel there could have been a few improvements. Now, however, under new management, the staff (carers) always have a smile for everyone and nothing is too much trouble. My husband could not be in a better place, is well looked after with dignity, which puts my mind at rest.

Personally I am very pleased with care and attention of Mum. The staff are always very considerate and the overall condition of the home is clean and tidy.

The general atmosphere in the care home has a calm energy while the staff are very busy with their duties, smiles are abundant from cleaners to cooks (very good food) to care staff and administration altogether very satisfactory.

The manager responded very promptly to my urgent request for a room for my mum who had lost the ability to use her legs. She was placed in a room with a suitable NHS bed and a lot of effort was put in by staff to care for her acute needs.

My mum has been a resident at Trecarrel for almost 4 years. She has Alzheimer's Dementia, and although she is surprisingly mobile for her 94 years of age, she is unable to communicate in any meaningful manner. When I visit, she chatters away in her own 'double Dutch'. I am delighted with the way that the staff treat and care for her. She seems very content and still has that little sparkle in her eye! The care home is kept clean and has been extensively refurbished over the last year or so. I am happy with the level of security. Residents also have the freedom to access the gardens, as and when the fancy takes them. The staff are, without exemption, always cheerful, helpful and willing to answer or find someone who can, any questions or concerns that I might have about my mum. I am kept informed, in a timely manner, if there are any problems regarding my mum's health. Thank you Trecarrel for the wonderful job you do!

My family and I cannot speak highly enough of Trecarrel Care Home. The staff are wonderful and create a lovely family atmosphere for residents and their families. Their care of our mother was second to none and we thank them all enormously.

After initial worries when my mother first went to this home, as it seemed would be a temporary base for mum, as travelling the extra miles was a worry. But after watching the managers and staff approach my mother in such a caring and embracing environment, that continued as the weeks went by, and watching them continue to meet my mothers needs just lifted my spirits to know that Trecarrel really was the best place for her and I could relax knowing all the staff were amazing in their work and I could see that mum was happy and will continue to be. Thank you Trecarrel for being everything for my dear mum.

Trecarrel staff were very caring and attentive and made my mother in law's stay there as good as it could have been.

I never announced my visits in advance but I always found dad to be well dressed and clean. Obviously, as his illness progressed, he needed more care but he was still taken out last summer to local places. I was always informed on the day of any issues.

All through his year there, he seemed very happy and well cared for. He was always in clean clothes, with the carers regularly needing to change him. His room was always clean and tidy, as was the whole complex. All the staff that we met, were always smiling and very approachable - nothing was too much trouble. The catering was of a very good standard, made by the chefs - breakfast, mid-morning coffee/cakes, lunch, mid-afternoon tea/cakes, dinner and there was always help to eat. Dad also participated in several of the supervised local trips, that Trecarrel organised. There were varied daily activities that dad could also join in. Thank you for making his last year bearable. Well done.

Trecarrel is a very clean and tidy home. All the staff are knowledgeable of the residents. The residents are all treated with respect and kindness as well as professional care. The staff all went above their duties to look after my father in his last days. I cannot thank them enough.

Although my father was initially unsettled and unhappy about going into a care home he soon adjusted to life in Trecarrel Care Home as the staff were so patient, friendly, helpful and caring. His room is kept clean and tidy his clothes are washed regularly. His own needs in this department are also met on a regular basis. It is good that he can walk in the garden whenever he wishes safely. He seems to be eating well and enjoying the varied meals. On the whole, I am very pleased with the care he is receiving.

Lovely home with genuine, caring staff. My mother has now been a resident for 15 months and in all that time, I have never had any concerns at all regarding her well being. I honestly believe that the staff care about all the residents and treat them with both fondness and dignity and for that, I say a massive thank you!

The staff are very caring and helpful. This place has excellent service, good food and keeps very clean. The home has excellent safety and security at all times.

Very good home, all the staff care.

I visit dad as often as I can most weeks. He loves it in the home. There are activities, however, he prefers to spend time in his room.

Very good overall.

I visit my wife once a week. I think that she is well looked after and the staff are very helpful.

My grandfather was a resident here and the staff have been so caring, helpful and just brilliant. He fell ill and was sent back to the care home to die 'at home'. His daughter (my mum) was with for 4 days. The staff made sure she had tea, coffee, food, a bed, shower and even lent her some trousers. I was lucky enough to arrive the evening he died and spend his last few hours with him. They also made sure I was fed, watered and let me know have a sleep there too. The night staff were amazing and sat with us, talked us through what they thought was happening in his final hours. I would thoroughly recommend this care home, amazing care.

could be a little more visitor friendly, (can be a bit of a wait at times) I am quite happy and confident that Peter is in good hands.