Kimberley Court

Kimberley Close, Crantock Street, Newquay TR7 1JG
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9.9 70 Reviews
  • Kimberley Court, Newquay
Anchor’s Kimberley Court, in Newquay, is a purpose-built home supporting up to 36 older people to live a comfortable lifestyle. It is located in a quiet area of the town whilst being within approximately half a mile of the seafront and beach.

The home provides a range of residential care services, including convalescence care; respite care; trial stays and long-term care for those who require assistance with personal care. Kimberley Court also provides supportive care for older people living with dementia.

The care team at Kimberley Court get to know individuals and work with them to organise stimulating activities which match individual and group interests, both in the care home as well as in the local community. Each customer’s individual needs are regularly assessed to ensure their care plans meet their lifestyle requirements.

Meals are cooked fresh and from locally sourced and seasonal ingredients where possible by a highly trained Chef Manager and kitchen staff.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has more than 60 years of experience as a not-for-profit provider of services to older people.

Anchor reinvests the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass customers' expectations.

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Care Provided by Kimberley Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 36 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Carrie Lewis (Manager)
  • Admission Criteria
    • Please contact Kimberley Court directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (33)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2007

Funding & Fees Guide for Kimberley Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,495
    • Self-Funded Residential Dementia Care from £1,495
    • RESPITE Self-Funded Residential Care from £1,495
    • RESPITE Self-Funded Residential Dementia Care from £1,495

  • Our colleagues at Kimberley Court will be happy to discuss our fees and what is included.
  • (these prices are only a guideline, please contact Kimberley Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Kimberley Court.


  • Parking

  • Onsite parking is available, including disabled spaces.


Kimberley Court Reviews (70)

Total of 70, showing 1-20
9.9

Kimberley Court has a Review Score of 9.9 (9.933) out of 10, based on 14 reviews in the last 2 years. Over all time Kimberley Court has 70 reviews.

Overall Experience

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Date Published

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Review from Andrew P (Son of Resident) published on 25 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum stayed at Kimberly Court for thee years during that time I was constantly impressed by how helpful and caring the staff were to my mum. They genuinely seem to care for the residents.
Unfortunately my mum died due to her age.The support and care they gave me and my mum in her last days was unprecedented
and I can only pass on my thanks it made a horrible time bearable .

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Review from Bonita S (Daughter of Resident) published on 10 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I very highly recommend Kimberley Court - the care that my lovely Mum received there for over a year was absolutely excellent. The team are professional, efficient and very compassionate - and offer fantastic support and advice for relatives as well as residents. Cleanliness and a friendly atmosphere
are noticeably prioritised, and activities and visiting entertainers are well planned and thought out. The residents are clearly content and happy, meals and snacks are generous and look delicious. Thank you for everything you've done for us.

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Review from Victoria C (Ex Family Member) published on 13 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kimberly Court is a very well-run home with caring dedicated staff. The home itself is always clean and tidy. The food is freshly home-cooked and looks appetising with a good varied menu. The home is always nice and warm, which on cold winter days is lovely to come into.
Staff are excellent at communicating
with residents and are compassionate and caring. The staff are experienced with dementia as well as all the issues that may come with this.
Our relative over time has required an increasing level of care. His needs have been met with dignity and respect. We have no doubt whatsoever that he has done so well wholly due to the dedication of the staff.
Kimberly Court has regular fun activities, and are very good at encouraging independence.
I would not hesitate to recommend Kimberly Court to anyone considering care, it's a home-from-home, and it's a safe space, with your own personal space.

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Review from A J (Daughter of Resident) published on 15 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment I entered Kimberley Court to have a visitors tour, I knew it was the right place for my mum who has Alzheimer's. It completely changed my opinion of care homes and what they have to offer and compared to other care settings that I had visited, Kimberley Court felt warm, welcoming, clean
and full of life. The staff were all incredibly friendly and fun and the list of activities were endless...exactly what my mum needed. I arranged for my mum to have a two-week respite period to see if it was suitable for her to take a permanent place there. She has just completed her 2 weeks and doesn't want to leave. She has settled in very well, socialising with the other residents and even though she sometimes loses her way, there's always a caring member of staff to guide her to where she needs to go. The food is exceptional, which she loves and for me, I know my mum is now in a safe, happy and comfortable environment where she is cared for 24/7.

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Review from Julie J (Daughter of Resident) published on 15 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kimberley Court Care Home has proved to be a very professional, well-run, caring establishment for my dear Mum who has resided here for nearly 3.5 years. I could not ask for better care for her. All the staff are very friendly, very caring, very helpful, very patient and always treat my Mum with dignity
and respect. They keep me informed of any developments or changes, keeping me involved. The home is always warm and welcoming and exceptionally clean and tidy. There is a lovely varied menu which my Mum enjoys every day. There is a program of activities keeping my Mum entertained. I have complete peace of mind knowing that my Mum is in the best possible hands and I couldn't be happier with the superb level of care she receives. I would not hesitate to recommend Kimberley Court to anyone looking for residential care for a loved one. Kimberley Court Staff - thank you from the bottom of my heart for caring for my Mum, you are all so appreciated.

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Review from Paul S (Son of Resident) published on 26 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Kimberly Court after she was admitted to the hospital several years ago after suffering a nasty fall. She was also suffering from Dementia and at the time it was very clear that it was becoming increasingly unsafe for her to remain in her own home. This was planned to be a very short
stay whilst we tried to get her an appropriate care package organised for her. We all soon found out that Kimberley Court is a fantastic place staffed by warm and friendly staff guided by an outstanding management team, and Mum moved in as a permanent resident. Kimberley Court is a lovely caring home where the residents (many of whom suffer from dementia) are provided active stimulation through art, music, cooking, games and supporting charity events - in fact, anything you can think of to enrich their stay. Sadly last December at the age of 98 my mum passed away after enjoying the final years of her life to the full at Kimberley Court thanks to the manager and her team!

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Review from L L (Sister of Resident) published on 19 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I received such a warm welcome when we entered Kimberley Court. We came to see my brother as a surprise visit and our time there was most enjoyable. Stayed for lunch which was superb. Our thanks go to the manager and her team for making Kimberley Court a friendly and warm home for the
residents.

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Review from J T (Daughter of Resident) published on 16 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Kimberley Court since February 2022 and is clearly settled. The staff are kind, caring and treat her with respect and dignity. The home is clean and made to feel like a home away from home, with its own little garden, home cinema, hairdresser and even a little pub! There are
plenty of activities throughout the week (though mum tends to be more of a spectator than a joiner in) and the residents are encouraged to live as independently as they still can, including regular management/residents meetings. Since Mum has been at Kimberley Court, she is walking better, eating better, and is looking far more healthy than when she was living at home. If she wishes a lie in, she is not hassled to get up, and so can enjoy the things she wants to do. She cannot remember things from one second to the next - but she does always remember (and comments) that she is treated well and the staff are lovely. I cannot thank the staff enough, and cannot recommend Kimberley Court highly enough!

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Review from Andy M (Son of Resident) published on 5 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff, knowledgeable, patient, professional, relaxed, gentle, funny and real - and that's everyone! Thank you.

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Review from Sandra H (Daughter of Resident) published on 21 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident at Kimberly Court since June 2023 until she passed away in November. The care she received was absolutely brilliant the ladies were so kind to her and myself and my family. We couldn't have asked for any more. The staff are like one big happy family and went above and beyond for
my mum. We spent the last 36 hours of my mum's life with her and were looked after superbly with love and compassion.

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Review from Dawn G (Daughter of Resident) published on 25 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum has been a resident at Kimberley Court since December 2019. The manager, deputy manager and the administrator have always been so supportive to my sister and l. All the staff are so dedicated and caring and give us reassurance, as a family, that Mum is being well looked after.
From the excellent
chef and the all the kitchen staff, to the cleaning staff and laundry, they all deserve a mention. The home has a lot going on, from entertainment to coffee mornings (cakes are delicious). Thank you Kimberley Court for everything that you do for Mum, my sister and I, you are angels.

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Review from W N (Daughter of Resident) published on 8 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The experience that my sister and I have had since our mother moved into Kimberley Court in 2019 has been an excellent one. The staff are so welcoming when we visit our mum. The care that Mum receives is excellent and they provide superb food and plenty of entertainment. The staff are very supportive
to my sister and I as well.

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Review from H M (Resident) published on 21 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We spent two weeks at Kimberley Court, a better place we could not have wished for. Comfortable accommodation, welcoming, caring and compassionate. We will always recommend this place.

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Review from Kath B (Daughter of Resident) published on 22 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The most caring, considerate and thoughtful care home. All the staff are so dedicated and really care. As a family, we experienced nothing but kindness.
Nothing was too much trouble and they made it possible for us to stay with Mum when we needed to.
I cannot praise them highly enough and have no
hesitation in recommending this care home.

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Review from Kate F (Daughter of Resident) published on 20 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kimberley Court has been home to my mum for about eighteen months. The atmosphere is welcoming and supportive to the residents and also to family and friends.
Since arriving the staff have, without exception, treated her with care, compassion, kindness, patience, dignity and importantly a sense of
fun. They have taken time to get to know her and we as a family feel they are genuinely interested in her (and us, her family). Her room is filled with personal items and staff take time to engage with her looking at photo books and keeping memories alive.
The activities on offer are wide, varied and engaging. It is lovely to see photos of Mum taking part and clearly having a lot of fun.
I need to stress that it is a massive step to trust others with someone special to you, I feel completely confident that Mum is in good, safe and caring hands. I receive calls to let me know if there are concerns and what action is being taken.
A big thank you to all.

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Review from B M (Daughter of Resident) published on 17 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank every staff member, who combined, were the team who helped to care for my mum. She had dementia, which steadily became acute over the 18 months she was at the home. She was well cared for. When the lockdown was lifted, we were able to meet in the main lounge and mix with other
residents. She loved dancing and music, and this was provided by the home for her to enjoy. Food was freshly cooked, and Mum enjoyed the meals; in fact, I was told she had five portions of breakfast one day. All the staff are friendly and will chat with you. Mum has now moved into a nursing home.

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Review from A G (Son of Resident) published on 11 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident at Kimberley Court for few months now. All the staff are fantastic, they treat my father with the utmost dignity, the food is beautifully home-cooked, fresh and tasty. I cannot praise Kimberley Court highly enough. Keep up the good work.

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Review from Tony S (Son of Resident) published on 16 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everybody is so friendly and mum is cared for so well. It is such a fun place to be in. They always look after her needs and in emergencies, they handle her so well and keep us informed. It really is a home from home.

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Review from Aurelia D (Respite Resident) published on 26 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful care home. Staff are very dedicated. The food is excellent.
I stayed for 3 weeks with my friend for respite. We were so well looked after.

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Review from Daniel S (Grandson of Resident) published on 25 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kimberly Court provided outstanding and professional care to both my grandparents in the last four years, enabling them to live together in the later part of their lives together. The staff provided exceptional care and courtesy to the residents. There is a real family feel to the way in which everybody
is interacted with. Regular activities are provided for all residents to bring them together in one community. They also provide support to relatives dealing with what can be a very difficult situation. Throughout the Covid pandemic, the safety of the residents has been a priority and has been handled extremely well. With clear communication from the management. The rooms are very well maintained and have all of the facilities you would expect from a higher-end care home.

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Current Review Score: 9.9 (9.933)

Overview of Review Score

The Review Score of 9.9 (9.933) out of 10 for Kimberley Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.933 for Kimberley Court is calculated as follows: ( (154 Excellents x 5) + (11 Goods x 4) ) ÷ 165 Ratings = 4.933

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kimberley Court is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Jan 2018

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (13)

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Frequently Asked Questions about Kimberley Court

What types of Care is Kimberley Court registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Kimberley Court provide?

Own GP if required is an additional type of care provided.

How many Rooms does Kimberley Court have?

There are 36 Single Rooms.

What are the Facilities & Services at Kimberley Court?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Kimberley Court to the centre of Newquay?

0.5 mile(s) as the crow flies, distance by road may be significantly further.