Kimberley Court

Kimberley Close, Crantock Street, Newquay TR7 1JG
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9.9 72 Reviews
  • Kimberley Court, Newquay
Anchor’s Kimberley Court, in Newquay, is a purpose-built home supporting up to 36 older people to live a comfortable lifestyle. It is located in a quiet area of the town whilst being within approximately half a mile of the seafront and beach.

The home provides a range of residential care services, including convalescence care; respite care; trial stays and long-term care for those who require assistance with personal care. Kimberley Court also provides supportive care for older people living with dementia.

The care team at Kimberley Court get to know individuals and work with them to organise stimulating activities which match individual and group interests, both in the care home as well as in the local community. Each customer’s individual needs are regularly assessed to ensure their care plans meet their lifestyle requirements.

Meals are cooked fresh and from locally sourced and seasonal ingredients where possible by a highly trained Chef Manager and kitchen staff.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has more than 60 years of experience as a not-for-profit provider of services to older people.

Anchor reinvests the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass customers' expectations.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1495
  • Self-Funded Residential Dementia Care: from £1495
  • RESPITE Self-Funded Residential Care: from £1495
  • RESPITE Self-Funded Residential Dementia Care: from £1495

Our colleagues at Kimberley Court will be happy to discuss our fees and what is included.

These prices are only a guideline, please contact Kimberley Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Carrie Lewis (Manager)

Local Authority / Social Services

Admission Criteria

  • Please contact Kimberley Court directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2007

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (33)

Visiting

  • Visitors are welcome at Kimberley Court.

Parking

  • Onsite parking is available, including disabled spaces.

Kimberley Court Reviews (72)

Total of 72, showing 61-72
9.9

Kimberley Court has a Review Score of 9.9 (9.921) out of 10, based on 14 reviews in the last 2 years. Over all time Kimberley Court has 72 reviews.

Overall Experience

  • 66
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Date Published

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Review from Carole S (Daughter of Resident) published on 24 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff has been very efficient and caring both to our family member in the home and ourselves. Great service to our mum making her feel comfortable here and attending to all her needs. She has only been here for four weeks but is settling okay

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Review from Josh C (Regular Volunteer) published on 3 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm a full-time musician from Cornwall and am most well known for making it through to the live semifinals of 2016's "Britain's got talent".


I was asked recently to attend and open Kimberley Court's brand-new "Dementia Street" and I got a chance to meet all the staff and residents.


The residents

were simply beautiful. I was able to spend some time with an old musical legend and his wife while they told me stories of their past. I was lucky enough to share a few hours playing our guitars and jamming away... a real honour and a lovely gesture from the staff.


These are people that take pride in what they do. These are people that are driven to make a difference to the people who are unfortunate enough to have this disorder.


I'm looking forward to my next "drop in" to see everybody again and see how the new street has affected everyone.


Best wishes guys.

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Review from Duane J (Regular Volunteer) published on 3 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great care home. Always feel welcomed by the staff and the residents are always happy and well looked after. The staff look happy and the environment is clean.

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Review from O C (Sister of Resident) published on 3 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are delightful, the food excellent and I would be quite happy to see any members of my family here.

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Review from Chrissie G (Daughter of Resident) published on 8 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am delighted that my father has been able to live in such a good care home. Everything is done with the resident's well-being in mind which includes; the general environment and décor, the excellent staff and management, the catering and food choices and service, the entertainment and activities and
the lovely garden and outdoor spaces. We are very lucky.

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Review from Eleanor L (Resident) assisted by family/friend published on 4 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always polite and keen to help with any problem. The friendly and pleasant atmosphere.

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Review from J D (Daughter of Resident) published on 23 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is wonderful and such a lovely place for Mum to be, compared to her previous care home.


The staff are caring and friendly. The home and my mum's room are spotless, with no unpleasant odours. There is a range of activities and entertainment on offer.


There is a good choice of

food offered at every meal time and the food is appetising.


I am confident in the care given here and wouldn't hesitate to recommend Kimberley Court.

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Review from Michael C (Resident) published on 15 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After getting used to what I now understand as the necessary regimes, I was impressed with the attentiveness of the overall care I was afforded.

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Review from P C (Relative of Resident) published on 14 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The atmosphere at Kimberley Court was good, cheery and calm. There appeared to be a good staff/service user ratio and staff members were quick to attend to the needs of residents.
The home was clean and had recently commissioned a café for service users.
Pro-active when it came to providing catering
and activities and engaging with its service users.

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Review from P C (Relative of Resident) published on 13 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since coming to live at Kimberley Court, my relative has improved due to the care and attention he has received. There was little spontaneous conversation at first, but he now is talkative and aware of both staff and other residents. It's obvious that he enjoys his life now, he has choice about where
to spend his time and what to eat etc. He is able to go out when escorted and enjoys such trips. I think he has become more tolerant to other residents less able than himself which is good and an improvement.

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Review from Alison O (Daughter of Resident) published on 2 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff take very good care of my Dad, he seems very happy in himself much of the time. The only little issue has been with communication when information about my Dad's health has not been passed on to me

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Review from Sandra B (Daughter of Resident) published on 13 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has come in for two weeks respite with a view to staying permanently, so far mum has settled in very well and we are hoping she will agree to stay permanently. The staff are fantastic and nothing is too much trouble. Many thanks

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Current Review Score: 9.9 (9.921)

Overview of Review Score

The Review Score of 9.9 (9.921) out of 10 for Kimberley Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.921 for Kimberley Court is calculated as follows: ( (152 Excellents x 5) + (13 Goods x 4) ) ÷ 165 Ratings = 4.921

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kimberley Court is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Jan 2018

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (13)

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