Kimberley Court

Mum is loved by her family and her care home family. It has been life-enhancing.

I have always felt confident that my mum is being cared for in a kind caring way at Kimberley Court. I had a window visit recently which due to Covid restrictions was, I feel, the best I could have achieved under the circumstances and gave me a welcome opportunity to see my mum.

Since my Mum has resided at Kimberley Court, she has been very happy and far more relaxed. My experience with the staff there has been a very pleasant one, they are so helpful and caring with both myself and my Mum. Through this very difficult time of Covid-19, they have kept me very updated. I would not hesitate to recommend them.

The care and treatment my nan continues to receive at Kimberley Court is outstanding. She is always well dressed and smiling when we arrive to see her. The food is great and the family feel content knowing she is well looked after. She had a fall in February and the staff were caring, efficient and went above and beyond to know she was ok.

My mother has only been in Kimberley Court for just over 2 months. However, I have no complaints what so ever with the care, the facilities or the home. My mother has settled in very easily and has found somewhere to see her day and hopefully year out. I have worked in many care homes throughout the country and this is the best I've come across. Walking distance from my home. Finally, the staff are fantastic.

Kimberley Court staff have been so wonderful-looking after mum. I visit only when I am in the country and have been impressed with the quality of care given. As a nurse, I have sat and watched and enjoyed how the staff interact with the residents in such a caring, loving empathetic staff. Thank you for looking after my mum so well.

The overall standards of the above is excellent with the exception of some minor points as only good as stated below. New staff have recently been employed over the last few months and I am sure with training they receive and more experience I will be able to cross the excellent box in the not too distant future.

Very friendly and welcoming. Varied range of resident activities.

Kimberley Court care home is a bright and airy home. The atmosphere in there is of life not death like other care homes my father has been in. All, and I mean all, the staff are dedicated to their work and treat my father like one of their own family. Not only caring for him, but also aware and considerate to the mental health/stresses and worries of myself, mother and brother. They have helped us so much during a very emotional time.

Very welcome staff and good facilities.

Excellent care home. We cannot fault the service and the staff are amazing, so friendly and always have a smile on their faces. After Dad could not care for Mum anymore we were anxious about putting her in care, the staff made the transition to Kimberly Court smooth and put our minds at rest. Kimberly Court has now become Mum's safe place and myself and the rest of the family are happy she is there.

My Mum was a resident at Kimberley Court for 11 months before she passed away. The staff were amazing with her and to us as a family. When she became seriously ill they supported us and helped us enormously. We love them all.

Excellent care is provided at Kimberley Court which is essential for anyone entrusting their loved ones to a care system. We all want peace of mind that our mums or dads etc are being cared for in the best way possible when we can no longer provide that care in our own homes. This was my situation as my mum lived with me but it was becoming unsafe for her due to several falls etc so Kimberley Court gave me life back with the peace of mind she is being excellently cared for.

Our relative is very happy and much improved in his health. It is easy to speak to the staff. It is difficult to arrange a lot of activities as so many residents are too frail to participate but staff are aware of this and support individuals as much as possible.

Dad is warm and clean and he is very happy. Thank you.

Thank you Kimberley Court assessed my mother and had a very clear understanding of her needs. The staff are very caring, efficient, understanding, patient and polite to the resident and visitors alike. Her room and bathroom are always clean. Laundry service is quick and efficient. The food is a varied menu and extremely good. Overall we are very pleased.

My mother has happily lived at Kimberley Court for nearly 7 years now but has grown steadily more frail over the last 2 years. She has dementia and is now virtually bed-ridden. As I live over 400 miles away, I cannot visit often, but I ring the staff regularly for updates and they take the phone to her if she is up to talking to me. Her room and bathroom are always clean when I visit, the staff are unfailingly cheerful and take excellent care of her. The food is good, and a wide variety of activities are available for residents' participation. The staff make time to chat to the residents and are always on hand to reassure and soothe anyone who is confused or upset. I would recommend Kimberley Court to any potential residents without hesitation.

Following a hip replacement and increasing dementia, our mum had to make the transition from supported independent living to a residential care setting. I am sure like many families we were reluctant to make this decision but from the moment we walked into Kimberley Court we knew we had made the best decision for Mum. We have had previous experience of other residential settings with other relatives, and in our opinion Kimberley Court is exceptional. With a huge range of activities and social integration Mum very quickly settled. The staff are professional, committed and always treated Mum with kindness, dignity, respect in a very friendly and caring way. Most importantly Mum was happy there. Mum sadly passed away in April 2018, and the family can’t thank all of the staff enough for their love and support not only to Mum during this period but to the whole family.

My mother Christina has now been in Kimberley for 4 years and we are so pleased we chose this home for her. At the time she went in she had dementia but was active. Sadly she has since had several strokes so is no longer mobile and struggles to communicate but the staff treat her with dignity and patience - we are so grateful for the kind care they give her. I wouldn't hesitate to recommend Kimberley to anyone that needs care. The carers really are kind and thoughtful - a lovely home. Like many people we were reluctant to move my mother into a home, but the staff made extra effort to make sure she was happy and she settled in quickly - we are really pleased we chose this home for her.

I now feel happy that she is in the right place and receiving round the clock care.