Langholme

Arwenack Avenue, Falmouth TR11 3LD
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9.7 101 Reviews
  • Langholme, Falmouth
Langholme is a welcoming care home located in the popular coastal town of Falmouth, offering residential and residential dementia care for up to 40 residents. With a team of skilled carers, Langholme delivers 24-hour, person-centred care that prioritises the long-term wellbeing of each resident.

The home values the perspectives of residents and their families, involving them in care planning and decision-making. Langholme takes pride in its strong local reputation for providing a friendly yet professional service, fostering a supportive and community-focused atmosphere where residents feel respected and valued.

What makes Langholme special:
- Exceptional care, many staff have been with the home for over a decade
- Over an acre of beautiful, landscaped gardens
- Part of the Methodist Homes Association, UK's largest charity provider of care homes
- Meaningful and fun activities programme which includes day trips out on the home's own minibus
- Part of the Falmouth community hosting toddler meetups, church groups and displays from local artists
Show Langholme on the Map

Care Provided by Langholme

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1239 – £1333
  • Self-Funded Residential Dementia Care: £1429 – £1522

These prices are only a guideline, please contact Langholme to find out the exact price for your requirements.

Contact Langholme to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Langholme to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

  • MHA
  • Voluntary / Not for Profit Owned

Person in Charge

  • Maria Browne (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (40)
  • Single Rooms with Ensuite Wet Room (40)

Langholme Reviews (101)

9.7

Langholme has a Review Score of 9.7 (9.693) out of 10, based on 14 reviews in the last 2 years.
Over all time Langholme has 101 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Langholme
  • 42
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Total of 101, showing 41-60
Review from S W (Resident) published on 4 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although I have only been a resident in Langholme for two weeks I was very familiar with the home through services, fetes and visiting several residents over the fifty years. I can honestly say that I have enjoyed every minute of my stay and the staff in every section being most caring, helpful and
friendly. The most eloquent tribute to Langholme came from a friend who said I sounded like someone who had been a resident for years other than for one and a half weeks!
Reply from Maria Browne, Home Manager at Langholme
Thank you for such a positive review and for supporting Langholme for over 50 years, it should be us thanking you. I will pass your lovely supportive review onto the team.
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Review from R P (Power of Attorney of Resident) published on 18 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Langholme has been attentive, caring, communicative and so accommodating for our family resident. He has settled in extremely well and has found a home in the care setting. The staff are amazing, always happy to help, and we couldn't have asked for a better place for our family member to live. Well
done, Langholme.
Reply from Maria Browne, Home Manager at Langholme
Thank you for such a supportive review and I’m pleased that your relative has settled in well. I will pass on your review to my team and it will give them a well deserved morale boost.
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Review from M B (Daughter of Resident) published on 14 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are all very kind and caring. I would just like to have more communication - especially at this time of difficulty in visiting.
Reply from Maria Browne, Home Manager at Langholme
Thank you for your review. I will ensure that I disseminate to my seniors regarding your communication wishes.
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Review from Elaine C (Friend of Resident) published on 11 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very impressed with the safe visiting during lockdown. The resident that I visited told me that he had a dog as a companion during the never-ending hours that he has to remain inside Langholme. I think this was so thoughtful to keep him motivated and provide him with a friend. He isn't the most
sociable person so a dog is ideal.
Reply from Maria Browne, Home Manager at Langholme
Thank you so much for your lovely and supportive review. We are delighted you were able to safely visit your friend and are delighted that the dog is able to spend time with him during the day.
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Review from Teresa S (Daughter of Resident) published on 11 January 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been a resident at Langholme for 2 years and is very settled and cared for. This past year has been difficult for resident, family and staff and Langholme has ensured that we have been kept up to date with the never-ending changes in Covid restrictions, it has been a comfort to know that
Mum is in safe, caring hands. During this time Mum celebrated her 100th birthday and the staff arranged a wonderful party for her, they went above and beyond to mark her birthday.
Reply from Maria Browne, Home Manager at Langholme
Thank you so much for your lovely review. This is really appreciated, particularly at this testing time. I will pass your kind words on to our care team. We were delighted we were all able to share a…read more
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Review from Bruce K (Brother-in-law of Resident) published on 11 January 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We get very little feedback from our relative. She seems happy enough and has no specific complaints. Not sure how appetising the meals are as we never see the menus. On the whole, satisfied. Thank you.
Reply from Maria Browne, Home Manager at Langholme
Thank you for your review. We are pleased you and your relative are happy with Langholme and please be assured she does seem to enjoy the meals here.
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Review from Denise W (Daughter of Resident) published on 25 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was only in Langholme for nine months but we cannot fault the care she received. She was treated with the utmost dignity and respect. All the staff and management were always extremely polite and friendly when we visited and did their best to make my mother comfortable in the last few weeks
of her life. We would recommend Langholme to anyone who was looking for care for a loved one.
Reply from Maria Browne, Home Manager at Langholme
Thank for such a supportive review. I’m very proud of my team and I will pass on your kind words to them.
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Review from Lorraine Y (Friend of Resident) published on 3 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting Langholme over the past 5 years, firstly with a relative and now a friend. The staff at Langholme are exceptional, friendly, professional and very caring.
The home is immaculate, always clean and smells great whenever you visit.
Nothing is too much trouble and the care and attention
to our loved ones are second to none.
I would highly recommend Langholme.
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Review from Jane E (Daughter of Resident) published on 31 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is always treated as an individual with dignity. All staff are friendly and helpful when I visit or telephone. The entertainment is varied and my mother enjoys the singing and visits from nursery children. During the Coronavirus, the staff have been excellent and have now arranged garden visits
for us which makes additional work for them.
Reply from Maria Browne, Home Manager at Langholme
Thank you for your review and I’m glad that you find our staff supportive. Hopefully, the children will be able to visit again soon, when safe to do so. I will pass onto my team your kind words.
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Review from David M (Son of Resident) published on 28 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very comfortable, friendly, spacious, and caring environment. Excellent carers with good communication and professionalism. No complaints.
Reply from Maria Browne, Home Manager at Langholme
Thank you for your kind review, this is very much appreciated during a time that has been very testing for all of us and yourselves as a family. I will pass on your supportive review to my care team.
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Review from Trina B (Daughter of Resident) published on 27 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During this difficult time of the pandemic, the Langholme staff has done everything possible in keeping our loved ones safe. We have gone to bed each night knowing that Mum will have been treated with kindness, dignity, and compassion, as a valued member of her community. The staff has provided wonderful
morale-boosting interactive entertainment, which we have watched on YouTube! One of the stand out qualities of Langholme is that all staff members enjoy what they do. Well done all of you!
Reply from Maria Browne, Home Manager at Langholme
Thank you for your supportive review. It has been a difficult time for you as a family and us as a care team. This review is so important for staff during a time when it has obviously affected moral,…read more
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Review from Robin J (Son of Resident) published on 6 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have nothing but praise for all of the staff and management team at Langholme, especially in the way they have dealt with the unprecedented situation in dealing with the Covid-19 pandemic.
Both my sister and I have received regular updates on both of my parent's well-being and state of health during
the lockdown period and we both have enjoyed being able to see our parents in an extremely well run, safe and strictly compliant situation outside in the gardens whilst adhering to the governments social distancing rules.
It's a credit to all the staff responsible for organising these visits.
Thank you all.
Reply from Maria Browne, Home Manager at Langholme
Thank you for such a heartfelt review. This time hasn’t been easy for yourselves as a caring family or us a care team. I’m glad that you have social distanced visits and I will pass on your lovely…read more
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Review from Kath P (Daughter of Resident) published on 23 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When it became clear that my mum needed more care, I was very keen for Mum to find a space at Langholme. Thankfully a room was available and Mum moved in. She has a lovely room and very kind, considerate care from the staff, who already call her by name.
Reply from Maria Browne, Home Manager at Langholme
Thank you for your kind review. I am proud of my team and they do a tremendous job. I will pass your supportive comments to my team.
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Review from B W (Son of Resident) published on 31 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Consistently nice place. Lovely staff and a relaxed atmosphere. Always made to feel welcome. Informal yet professionally run. Clean and tidy with en-suite bedrooms.
Would highly recommend.
Reply from Maria Browne, Home Manager at Langholme
Thank you for your review; that you would highly recommend us. As a team, we try our best at being consistent and to achieve a relaxed environment for our residents. I will pass on this review to my…read more
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Review from J P (Daughter of Resident) published on 24 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Langholme is very a welcoming and well-run care home. The accommodation is secure and is organised very effectively.
There are spacious and comfortable communal areas for residents to enjoy meals and social interactions, and there are several cosy quiet areas.
The bedrooms benefit from modern en-suite
facilities. Staff are kind, supportive and helpful, not only to Mum but also me.
They share their expertise and provide emotional support during difficult times. They treat residents with respect and genuine fondness.
Family and friends are encouraged to visit regularly, as and when they please; and receive a warm welcome from the receptionist and updates from staff. Key persons share more detailed information as requested and through regular meetings. There is a lovely family atmosphere, and I enjoy my many visits. I know Mum is safe and well cared for.
The gardens are particularly attractive, accessible and residents are encouraged to enjoy time outdoors whenever possible.
Reply from Maria Browne, Home Manager at Langholme
Thank you for such kind words and your support. I am very proud of my team and it's great when others express this. I will inform staff of your supportive thoughts and review.
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Review from Marlene H (Daughter of Resident) published on 4 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was treated with the utmost dignity and care. All staff ensured that as a family we were all supported during her passing and afterwards supported us. The home is well run, clean and rooms can be personalised. The chef makes delicious food and came and checked on Mum and went out of her way
to make something that she fancied. Highly recommend this home.
Reply from Maria Browne, Home Manager at Langholme
Thank you for your recent comments about Langholme. It’s always lovely to read such positive comments about the home and the staff. It has been a sad time for you and your family and we will miss your…read more
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Review from Timothy S (Son of Resident) published on 2 April 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Mother was a resident at Langholme between May 2018 and March 2019. I visited her at the home on numerous occasions and got a very well informed impressionism of the level of service provided by the home and the care given to the residents.
I can say that my Mother received an excellent level of
care while she was there. The staff undertook their work in good spirits and were very patient and attentive towards the needs of the residents.
I had constantly good reports about the food also!
Reply from Maria Browne, Home Manager at Langholme
Thank you for sending in your review about the excellent level of care your mother received from us. The home strives to work and live by the values of MHA. The positive feedback shows that we…read more
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Review from Holly B (Daughter of Resident) published on 18 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Management and care staff are all wonderful. They are very caring and also take their responsibilities very seriously. Mum's room is always clean and she enjoys the food provided. Activities are varied and imaginative, shame there is no means of taking residents out and about very much.
Reply from Maria Browne, Home Manager at Langholme
Thank you for your recent review on Langholme. It's always good to read that the management and staff are all wonderful and that they take their responsibilities very seriously. I note that you think…read more
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Review from Eric B (Husband of Resident) published on 9 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is a great comfort to me to know that my wife is well cared for and is happy.
Reply from Maria Browne, Home Manager at Langholme
Thank you for your recent review on Langholme, to read that your Wife is well cared for and happy which gives you comfort and you have rated the home Excellent in all areas that says it all. Thank you…read more
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Review from Andrew G (Son of Resident) published on 12 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased to see how the team interacted with Mum. I was delighted to see the gentle approach, the way Mum was coaxed to enjoy lunch, not left to her own devices.
First name used all the time with warmth and 'affection'.
I was welcomed and made comfortable, nothing was too much trouble.
It looked
so 'natural.
Reply from Maria Browne, Home Manager at Langholme
Thank you for sharing your lovely comments about the good interaction the staff show towards your Mum; being gentle and showing warmth and affection. You have said that nothing is too much trouble and…read more
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Current Review Score: 9.7 (9.693)

Overview of Review Score

The Review Score of 9.7 (9.693) out of 10 for Langholme is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.693 for Langholme is calculated as follows: ( (117 Excellents x 5) + (47 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 166 Ratings = 4.693
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Langholme is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Apr 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

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Maria Browne

Job Title: Home Manager Joined: 2025

Maria is Home Manager at MHA Langholme care home in Falmouth.

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