Langholme

All visits to visit my mum have been carried out with respect to covid safety, my mum's needs and my needs. The staff are kind, caring, and thorough. I have not ticked boxes relating to indoor facilities as visits here have been mostly outside.

Langholme is the best care home in the area as far as I am concerned. The staff are very caring and professional in all that they do. I am so happy that my auntie is being cared for here. Even though I have not been able to see her since December last year, I get feedback from my mum and another auntie, who on the whole visit once a week. I have seen her via video link and know she is happy, still her cheeky self. Thank you for looking after her so well.

My sister is well cared for. The staff are very friendly and knowledgeable. My sister is very happy here.

She has been in Falmouth all her life and I am glad that albeit she now needs care facilities she is still living in Falmouth near her family and friends and so many of the residents know her. I visit her regularly with my other sister and the staff are all very friendly and thorough with our visiting procedures.

The care given to my mother by the staff at Langholme during these last few difficult months has been fantastic. What a marvellous team they are - all of the staff totally dedicated and I cannot praise them enough.

My mother has been so happy over the last year at Langholme. She has been well looked after and entertained during this difficult period. She loves all the staff who treat her with respect and dignity. The communication between staff and family members is good.

Langholme is an outstanding Methodist Home. They have dealt with very challenging times during Covid, having to juggle lockdown with some residents finding the situation difficult to understand. All the staff at all levels I have spoken to work with genuine care, compassion, and commitment. Nothing is too much hassle for them. I moved my friend to Langholme to take away the stress he was feeling managing a home and the loneliness of living alone. I wanted his final years to be happy ones. He has settled in so well, and I can truly say this chapter of his life is turning into being a very special one thanks to everyone from admin to cleaning to management at Langholme. Thank you.

Thank you for all that you do.

Mum had to go into a care home last year, initially, she was placed in a home 10 miles away from her home town until a vacancy came up nearer to her home town. Although the first care home was lovely and tried their best through these COVID times, once she moved to Langholme what a difference we found. Langholme keep us informed of everything which includes Mum, COVID updates and much more. We feel totally included as a family, it's a true home from home. Mum looks lovely, always clean, tidy and extremely happy, which makes us happy.

Although I have only been a resident in Langholme for two weeks I was very familiar with the home through services, fetes and visiting several residents over the fifty years. I can honestly say that I have enjoyed every minute of my stay and the staff in every section being most caring, helpful and friendly. The most eloquent tribute to Langholme came from a friend who said I sounded like someone who had been a resident for years other than for one and a half weeks!

Langholme has been attentive, caring, communicative and so accommodating for our family resident. He has settled in extremely well and has found a home in the care setting. The staff are amazing, always happy to help, and we couldn't have asked for a better place for our family member to live. Well done, Langholme.

The staff are all very kind and caring. I would just like to have more communication - especially at this time of difficulty in visiting.

I was very impressed with the safe visiting during lockdown. The resident that I visited told me that he had a dog as a companion during the never-ending hours that he has to remain inside Langholme. I think this was so thoughtful to keep him motivated and provide him with a friend. He isn't the most sociable person so a dog is ideal.

My mother has been a resident at Langholme for 2 years and is very settled and cared for. This past year has been difficult for resident, family and staff and Langholme has ensured that we have been kept up to date with the never-ending changes in Covid restrictions, it has been a comfort to know that Mum is in safe, caring hands. During this time Mum celebrated her 100th birthday and the staff arranged a wonderful party for her, they went above and beyond to mark her birthday.

We get very little feedback from our relative. She seems happy enough and has no specific complaints. Not sure how appetising the meals are as we never see the menus. On the whole, satisfied. Thank you.

My mother was only in Langholme for nine months but we cannot fault the care she received. She was treated with the utmost dignity and respect. All the staff and management were always extremely polite and friendly when we visited and did their best to make my mother comfortable in the last few weeks of her life. We would recommend Langholme to anyone who was looking for care for a loved one.

I would highly recommend Langholme.

My mother is always treated as an individual with dignity. All staff are friendly and helpful when I visit or telephone. The entertainment is varied and my mother enjoys the singing and visits from nursery children. During the Coronavirus, the staff have been excellent and have now arranged garden visits for us which makes additional work for them.

Very comfortable, friendly, spacious, and caring environment. Excellent carers with good communication and professionalism. No complaints.

During this difficult time of the pandemic, the Langholme staff has done everything possible in keeping our loved ones safe. We have gone to bed each night knowing that Mum will have been treated with kindness, dignity, and compassion, as a valued member of her community. The staff has provided wonderful morale-boosting interactive entertainment, which we have watched on YouTube! One of the stand out qualities of Langholme is that all staff members enjoy what they do. Well done all of you!