Longview Care Home

Rosehill, Goonhavern, Truro TR4 9JX
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Top 20 carehome certificate
10 58 Reviews
  • Longview Care Home, Truro
Established since 1981.

A family run business offering a high standard of professional care.

Set in 3 acres of beautiful landscaped gardens.

Specialised in full time, respite and day care. Equipped with Nurse Call systems and lifts to all floors.

Apetito is their catering provider; offering a range of food options which are both tasty and nutritious.

Visiting chiropodist and hairdresser.

For a free brochure or view, please contact the home manager.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1500 – £1800
  • Self-Funded Residential Dementia Care: £1500 – £1800
  • RESPITE Self-Funded Residential Care: £1500 – £1800
  • RESPITE Self-Funded Residential Dementia Care: £1500 – £1800

These will be discussed on a 1-1 basis

These prices are only a guideline, please contact Longview Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Andy Kirby (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 1

Room Information

  • Single Rooms (47)
  • Couples/Companion Rooms (2)

Parking

  • Parking on site

Longview Care Home Reviews (58)

Total of 58, showing 21-40
10

Longview Care Home has a Review Score of 10 (9.974) out of 10, based on 20 reviews in the last 2 years. Over all time Longview Care Home has 58 reviews.

Overall Experience

  • 55
  • 3
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Date Published

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Review from Martyn H (Son of Resident) published on 15 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Heartfelt thanks from all the family for your consistently outstanding care, compassion and kindness during Mum's stay with you. We will never forget the dedication and professionalism displayed by every member of staff involved in her care.

Reply from Anna Blenkinsop, Director at Longview Care Home

Thank you for taking the time to leave a review. I will be sure to pass this onto the staff.

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Review from Sue A (Wife of Resident) published on 19 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole team at Longview Care Home are fantastic. The care given to residents is exemplary. The team are totally dedicated to the job they do and deserve the utmost praise. Longview Care Home and its staff are a credit to the care sector in Cornwall. Well done to you all.

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Review from David B (Son-in-law of Resident) published on 7 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very caring, and go above and beyond the call of duty. Really cannot fault the care and attention provided to the residents, especially those suffering with dementia, or their communication with family and friends. Highly recommended

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Review from Diane J (Daughter of Resident) published on 16 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care my Mum receives. The staff appear to be very caring toward her as she has dementia and doesn't really know what's going on
Full marks for their passion and dedication to the residents
It can't be an easy job!

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Review from Carol R (Daughter of Resident) published on 29 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was one of the saddest days of our lives, having to put Dad in a home (vascular dementia) and when he failed to settle in the first 2 homes you can imagine our anxiety and despair. Then we discovered Longview, it was like a miracle, he settled in from day 1, receiving a lot of care and attention,
he is happy and content, for us to witness that was unbelievable, we now have complete peace of mind knowing he is safe and well cared for. He is part of a new family now and we couldn't be MORE grateful, it's thanks to the dedicated team. If we could give you 10 stars, we would!

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Review from Janet J (Daughter of Resident) published on 17 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for over two years after my dad died, and she could not stay alone at home. I have found that the care and commitment of the staff at Longview exemplary. She is treated as if she is with family, and I am satisfied that she is happy. She has dementia but is clearly cherished
by the staff for her uniqueness, and I would recommend Longview to anyone seeking professional but loving care for their relative or friend. There is always someone to chat with me if I call to enquire after her, and although I haven't been able to visit recently, I have no concerns for her. When I have visited, I am made welcome, and I sense that the staff and procedures are honest and transparent.

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Review from Colin J (Son-in-law of Resident) published on 20 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law has been a resident in Longview Care Home for the last 7 years after rapidly contracting severe dementia. In the early years of her stay at Longview, she was frequently highly distressed. However, the care which she has received throughout this time from the Longview team has been exemplary
and has contributed greatly to her becoming far more settled as the years have progressed. The Longview team have always liaised with my wife and I in a very warm and professional way which has been a huge comfort to us. Thank you so much and please keep up the fantastic care!

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Review from Yvonne G (Niece of Resident) published on 16 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say a big thank you to all the lovely staff at Longview. Especially over the last 12 months under extremely testing times. It is a great comfort to myself and my family to receive a regular phone call with updates and photographs that we very much appreciate. Thank you once again. Yvonne.

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Review from Helen L (Niece of Resident) published on 12 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie will have been in Longview for three years this December. It was my decisions for her to go to Longview, fortunately, she settled quickly.
The staff are brilliant with the residents, they have patience, a lot of time to give them, and above all a lot of care.
The food always smells inviting
with a choice of something else if they don't fancy what's on the menu.
With their cup of tea in the morning and afternoon, a biscuit or piece of cake can be offered. Before covid, when I visited, straight away, I would be offered tea or coffee with biscuits.
Longview is always inviting, it's very clean and always smells fresh. The residents are very clean and smart. I have never had to worry about my aunt's appearance as her clothes are always clean as well as herself.
I was able to stop worrying about my auntie when she joined Longview, knowing she is in good hands and being very well looked after.
I can't praise the staff enough.

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Review from Julie E (Daughter of Resident) published on 10 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at this care home for over 2 years now and I have been really happy with the care she gets. The staff are lovely and caring , I get regular updates (great especially in these difficult times), and if she is ill, I am contacted straight away. I couldn’t ask for better care for my mum
and would thoroughly recommend Longview.

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Review from Sheila P (Niece of Resident) published on 10 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are extremely pleased with the care my aunt receives at Longview. She is always clean and well-groomed when we go there. The staff are always friendly and available if anything needs to be discussed, also we get a monthly review and if there is a need for the doctor to be called or a change of medication
we are informed.
The home is always clean and tidy.
Activities are put on for the residents, and a cup of tea is always offered on arrival!
I would definitely recommend Longview.

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Review from Julie H (Wife of Resident) published on 4 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident for the last 3 years and I have absolutely no problem with the standard of care and support shown to him. The staff act with compassion and are always there to help, support and advise if I need it. In these difficult times, I am provided with an update and photos of
my husband as I am unable to visit. Whilst FaceTime and WhatsApp are offered and have been used in the past, my husband can’t grasp the concept of this so this is now used infrequently. As I have said, I cannot state highly enough how satisfied and pleased I am with everything that is provided for my husband, and me.

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Review from Val P (Daughter of Resident) published on 4 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been a resident at Longview for almost 3 years. She is 97 and has advanced dementia. The staff at Longview have always treated her with the utmost respect, and I consider that the level of care is exceptional. Obviously, I cannot visit since March but FaceTime regularly. Nothing is
too much trouble, and I feel that the staff make my mum feel very loved and cared for. I could not wish for more.

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Review from John C (Son of Resident) published on 26 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been a resident at Longview for nearly two years after a necessary move from a previous care home.
The family was pleasantly surprised by the warm welcome we all received from the owners, and over the time our Mother has been at Longview, we cannot speak highly enough of the care and
attention she receives.
Regular activities help to enliven the daily routine; have brought my mother out of her shell.
She is in a safe and secure environment with excellent care from all the staff, which helps to give the family a feeling of comfort - we are happy to confirm.

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Review from Michael H (Son of Resident) published on 18 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum who has worsening dementia has been at Longview for over a year now. All the staff are always very professional and provide excellent care. This relates to both her physical and emotional well-being. I am kept up to date with regular telephone calls from the manager and team leaders regarding
all aspects of my Mum's care, this is vital to me due to the fact that I do not live close by and cannot visit as often as I would like to. However, when I do visit everyone is very welcoming and they always have the time to discuss any issues I have and to give me a full appraisal of my Mum's current health. Longview promotes the music for dementia as there is often musical entertainment including singing which my Mum thoroughly enjoys and brings her to life, which is great to see. It is very apparent from the feedback that I receive that the staff know my Mum very well so I am content that she is in very good hands and can't thank them enough for all that they do.

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Review from Hayley S (Daughter of Resident) published on 12 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Manager and the staff at Longview have made the transition into care for my dad, who has dementia, as easy as possible. I know that dad is well cared for, safe and as happy as he can be. We are kept up to date with any issues by the home regularly. I would highly recommend Longview Care Home.

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Review from Michael C (Son of Resident) published on 23 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for three years know. She is looked after by a very professional team receiving great care and compassion from a lovely group of people.
She often has her hair and nails done and always looks nice and feels happy. Entertainment is regularly put on to give some interest.
My sister and are always given a warm welcome and are phoned with regular updates of our mother's wellbeing. And can visit at any time. I highly recommend Longview with excellent manager and team.

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Review from Anna H (Daughter of Resident) published on 16 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been a Longview resident for over two years now. When he first moved in, we did not know what his future would be or how long he would stay. He was low, shocked and vulnerable after sudden short-term memory loss. The manager and his team managed his move to the home with skill, care and
sensitivity. We did not know if Longview would be suitable for Dad in the long term. However, the atmosphere I sensed when I was first shown around (my first visit was not announced) was very calm and positive and this has not changed.
My father feels safe, settled and cared for. He has relaxed into his new home and enjoys the mealtimes, the routine and the good humour which is a feature of daily life at Longview. My experience of the staff is that they have always been welcoming and friendly to me and compassionate towards Dad. My sincere hope is that the excellent model of care and positive, respectful communication which has been put in place over the years continues under the new owners because it works well.

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Review from April A (Daughter of Resident) published on 3 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident here for six months now and she is well looked after and cared for by the excellent staff. I know that she is safe and I have no worries while I go about my daily routine, when I can't see her. It is a friendly, welcoming home and I am always made to feel comfortable when
visiting.

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Review from Debra B (Daughter of Resident) published on 23 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot rate Longview and it’s staff highly enough.
They are so professional, caring and informative.
In the beginning, we did not want to put my mother in a home, but even on the first visit we were so pleased and relieved that we had found somewhere where we felt totally happy and contented to
entrust her care to them.
You can visit unannounced, and are always made most welcome.
You are kept up to date with all aspects of care, health and well-being.
They are like an extended family, and that includes every member of staff that you encounter whatever their job is.
Thank you so much.

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Current Review Score: 10.0 (9.974)

Overview of Review Score

The Review Score of 10 (9.974) out of 10 for Longview Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.974 for Longview Care Home is calculated as follows: ( (229 Excellents x 5) + (6 Goods x 4) ) ÷ 235 Ratings = 4.974

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Longview Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Jul 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (2)

Meet the Team (7)

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Andy Kirby

Job Title: Registered Manager

Joined: 2025

Andy has held the position of Registered Manager for many years; he is a registered nurse and has wide-ranging knowledge and experience of care home management.

Amy

Amy Clark

Job Title: Director

Joined: 2019

Longview is owned by a family business, and Amy is one of the Directors. As a family, we have been in the care industry for over 30 years and own several care homes in Cornwall, specialising in Dementia and mental illness. Amy has a Law Degree and qualified as a Solicitor in 2000, specialising in Employment Law. She now works full-time for the care home business and takes particular responsibility for Longview.

Adele

Adele Beaton

Job Title: Area Manager

Joined: 2024

Adele has worked for the Jammac Care Group since September 2024. Adele provides support to the Registered Managers and Directors and oversees the running of the services in Cornwall. Adele joined Jammac with a wealth of experience in care, marketing, business strategy and staff management and is an asset to the team. Adele is currently working towards her Level 5 Diploma in Health and Social Care.

Chloe

Chloe Philp

Job Title: Deputy Manager

Joined: 2017

Chloe has worked at Longview since 2017, starting as a Care Assistant. Thriving in this role, she then worked her way up and is now a lead in the senior team.


Chloe is the first point of call for visiting professionals and families.

Kerry

Kerry Collings

Job Title: Lead Home Administrator/Care Coordinator

Joined: 2020

Kerry has worked at Longview since 2020.


She assists Andy and the team in running the home.


Kerry has an NVQ Level 3 in Business Administration and has completed the Care Certificate.

Nicky

Nicky Gibbings

Job Title: Receptionist

Joined: 2025

Nicky is our receptionist and works Monday - Friday, and will be happy to assist you on arrival at Longview.

Toni

Toni Haslam

Job Title: Weekend Receptionist

Joined: 2025

Toni is our receptionist and works Saturday and Sunday, and will be happy to assist you on arrival at Longview.

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