Longview Care Home

Rosehill, Goonhavern, Truro TR4 9JX
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Top 20 carehome certificate
10 59 Reviews
  • Longview Care Home, Truro
Established since 1981.

A family run business offering a high standard of professional care.

Set in 3 acres of beautiful landscaped gardens.

Specialised in full time, respite and day care. Equipped with Nurse Call systems and lifts to all floors.

Apetito is their catering provider; offering a range of food options which are both tasty and nutritious.

Visiting chiropodist and hairdresser.

For a free brochure or view, please contact the home manager.
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Care Provided by Longview Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1750 – £1800
  • Self-Funded Residential Dementia Care: £1750 – £1800
  • RESPITE Self-Funded Residential Care: £1800 – £1800
  • RESPITE Self-Funded Residential Dementia Care: £1800 – £1800

Our fees are the same for everyone, regardless of how they are funded.

These prices are only a guideline, please contact Longview Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in Charge

  • Andy Kirby (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 1

Room Information

  • Single Rooms (47)
  • Couples/Companion Rooms (2)

Parking

  • Parking on site

Longview Care Home Reviews (59)

10

Longview Care Home has a Review Score of 10 (9.975) out of 10, based on 20 reviews in the last 2 years.
Over all time Longview Care Home has 59 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Longview Care Home
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Total of 59, showing 41-59
Review from Debra B (Daughter of Resident) published on 23 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot rate Longview and it’s staff highly enough.
They are so professional, caring and informative.
In the beginning, we did not want to put my mother in a home, but even on the first visit we were so pleased and relieved that we had found somewhere where we felt totally happy and contented to
entrust her care to them.
You can visit unannounced, and are always made most welcome.
You are kept up to date with all aspects of care, health and well-being.
They are like an extended family, and that includes every member of staff that you encounter whatever their job is.
Thank you so much.
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Review from Dawn S (Daughter-in-law of Resident) published on 27 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Selecting a care home for a loved one is a complex and emotionally charged task. But you can relax in the knowledge that the staff at Longview provide care that is second to none. My husband had a choice of care homes for his mother and selected Longview because it was smaller and not part of a chain
of homes. My mother-in-law lived at Longview for just over a year. She had been under Longview's care for a little more than 48 hours when we started to notice the difference. Her hair was cut, she started to interact more and appeared brighter. Whenever we visited the care home, staff always made us feel welcome, offered tea, knew who we had come to visit and were knowledgeable about how she had been. We also received monthly telephone calls to keep updated. The home often had entertainment on in the main lounge when we were there and all the residents were encouraged to engage if they wanted to. She was always treated with dignity and had a genuine affection for those caring for her.
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Review from Ann C (Daughter of Resident) published on 12 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
We would highly recommend this care home, we couldn’t have asked for better care for our dad and grandad, and we thank you for all your hard work, help and support from you and all your lovely staff. Please pass on our thanks to each and everyone.
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Review from Liz W (Granddaughter of Resident) published on 2 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Longview looked after my Grandad for 7 months until his death in December. The home was recommended to us and we immediately knew that Grandad would be well cared for and looked after with respect and compassion as his dementia worsened. Most of the staff have worked at Longview for many years and their
experience and devotion is second to none. Every member of the team was always welcoming, very professional and took interest in understanding our expectations and needs. Grandad was always treated with respect and dignity throughout his stay and he was clean and smart every time we visited him. The home provided a huge variety of daily activities to help keep everyone involved and we are so appreciative of the total care that Grandad experienced at Longview.
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Review from Anna P (Daughter of Resident) published on 12 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Longview looked after Dad with the utmost care and respect. We were kept informed about every aspect of his care, could visit whenever we wanted and got the impression that Dad really mattered to them. He was there from December until November 2018. He had dementia and deteriorated very quickly. We
would recommend Longview to anyone who is worried about the quality of care offered in residential homes, they could not have done more for him. There is a lot of love at Longview.
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Review from Caroline S (Daughter of Resident) published on 1 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was well looked after by the Longview team for 18 months until her death in May 2018. She had mixed dementia, Alzheimer's and renal failure which meant she didn't sleep well and needed lots of coordination with healthcare professionals. The staff were kind, patient and efficient, both to mum and
her visitors. The house was clean and homely, the food tasty, and there were lots of activities for the residents to enjoy. The family felt greatly supported by all at Longview during a difficult time.
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Review from Linda H (Daughter of Resident) published on 27 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum resided at Longview for almost 5 years with Alzheimer's. Her care was exemplary during her downward spiral, her needs being met every step of the way with compassion and professionalism. We cannot fault the manager and his staff many were with mum from day one, my dad and sister visited twice a
week and were on first names terms with staff and other residents. Our brother and I who live away from Cornwall visited less frequently but we were always met with a pleasant greeting from the staff and given an update on arrival with all questions answered fully when asked. This is a home where the individual is cared for, their needs are catered for and participation in activities are encouraged not compulsory, mum loved to sing along on musical days. Their respect for mum was obvious as indeed it is for all residents ensuring each retains as much individuality as possible.
I have no difficulty recommending Longview to anyone requiring the level of care mum needed. It's an excellent home from home.
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Review from Steve W (Son of Resident) published on 25 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been in Longview for several years, after a long spell in hospital and suffering from dementia, a nurse in hospital told us about a very kind home that even came into the hospital to help feed and visit their residents. As a result of this chance endorsement, we visited the home and were
delighted by what we saw. It wasn't the most modern but it felt right and it was. Putting mum into a home was one of the most difficult decisions we have ever had to make but Longview and the team there have proved that it was the right one. Throughout her stay, we cannot fault the service the staff turnover is low and so the service is personal, with lots of entertainment and personal attention. Obviously, everyone's needs are different but, we cannot fault the service and care that mum has received.
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Review from Jane J (Daughter of Resident) published on 25 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother, now 90, has been in Longview since 2015 as a result of her severe dementia. The staff, ably led by the proprietor have provided exemplary care throughout, dealing with frequent highly disturbed behaviour, and proactive in informing me whenever possible of planned medical treatment. The local
GP surgery have also been very helpful in diagnosing infections and other physical conditions. The reassurance provided by such excellent care has been immense for me and my family when we are at an age when we also have significant health issues. It is high time the government provided far more finance to such care homes as a matter of urgency.
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Review from Fiona S (Daughter of Resident) published on 18 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father was not the easiest of persons once his dementia took hold. The staff were extremely understanding of his need to maintain his independence. He was quite aggressive at times but the staff dealt with this very professionally.
The home was always clean and all the residents were well cared
for. There is an enclosed garden they can sit in when the weather is nice. The rooms aren't en suite but we didn't feel this was a problem
The food is of a good standard and they are certainly well fed.
They have daily music sessions drums one day, violinist, singers etc. The residents appeared to enjoy this. There is also art therapy for those who want to do it
When we visited him we were also treated very well and always given refreshments. The staff were also very supportive to my mother if she got upset with how my father was behaving.
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Review from Trudi M (Wife of Resident) published on 11 June 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
The owners and all the staff at Longview were very supportive to all of us when my husband, Dad, Grampy went into Longview. All the Management and staff were available to speak to at any time night or day. They gave us regular updates on my husband's health and wellbeing and they all became an extended
part of our family. We could visit at any time and were made welcome. We cannot thank them enough for their help and compassion they have shown us.
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Review from David J (Son of Resident) published on 8 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have a member of my family in the care of Longview for 2 years. Such is the quality of care, I consider their presence a real blessing in our lives. The home is run as a place of genuine healing, care and compassion, by owners who are professional and genuine in the attention they give to residents
and families alike.


I run an organisation recognised at a leader in best practice for ISO9001:2015, quality and risk management. I understand standards, policies, processes and procedures at a high level. Longview excels.


I have had cause to take part in health, welfare and risk reviews at Longview. I have observed the owners and staff performing to a consistently high standard in all areas of their work.


I have personally benefited from their professionalism and kindness, as my family came to terms with the reality faced by my family member at Longview. I will be forever grateful and appreciative.


I recommend Longview, its owners and staff, without hesitation.

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Review from Karen H (Daughter of Resident) published on 7 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been in Longview Care Home for four years. The very high standards have been the same throughout her stay there, this is now Mums home, it is very comfortable, extremely clean and the atmosphere friendly and homely. Everyone from the owners, nursing staff, carers and cleaners contribute to
the high standards which makes Mum settled, content and safe.
I am regularly updated on how Mum is and immediately informed if anything changes with her and what the staff are doing to help her improve.
When Mum first went into Longview she was well enough to take out for lunch on a Sunday, all the staff made sure Mum was well dressed and ready to go out, they helped with her wheelchair and assistance to the car. Very welcoming when she arrived back, chatting to her and resettling her.
Mum is very vulnerable and her life is reaching the end, I could not be more content that Mum is in the best place, which gives me peace of mind at this stage of her life. Thank you Longview.
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Review from Chris G (Daughter-in-law of Resident) published on 6 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are extremely caring and watch each resident to determine if they need anything - at any time of the day or night. My Father-in-law was confused but calm and comfortable....and, given his condition, this was a blessing for us. Living over 300 miles away, it was very difficult for us to visit
very often, and we had great peace-of-mind with him in Longview. We were kept informed at every turn and he was extremely well looked after until the end....which came suddenly but peacefully.
The manager came to the funeral and was happy to spend time talking to us. He and his staff are all wonderfully caring people, and, if anyone else has a difficult decision to make....don't worry.....your relative will be just fine at Longview.
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Review from Susan B (Daughter of Resident) published on 14 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was resident in Longview Care Home between December 2015 and December 2017. I could not have wished for her to spend her last 2 years in a better, safer more caring place. It is well run, clean and comfortable with all of the staff being cheerful, professional and approachable.
Mum, due
to her dementia was a very difficult and demanding resident but was always looked after with care, consideration, respect and flexibility as her needs or demands changed.
I was always kept fully informed and was consulted regarding all aspects of her care and was able to visit her at any time that I wished. We, as a family, are very grateful to the manager and his staff who were very supportive through some very difficult times.
I cannot recommend Longview highly enough!
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Review from Paul W (Son of Resident) published on 18 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Longview has provided excellent care for my elderly father during the last few months of his life following a stroke. It is a delightful 'homely' care residence, with beautiful bright decor and aspect, situated in a lovely location, with a busy but caring atmosphere. The facilities are modern, suitably
well equipped and managed to a high standard.
The owners run the home with much patience, compassion and expertise, facilitated by plenty of kind staff members who are always happy and welcoming, with time to give to the residents, regularly on a one to one basis.
There are regular fun activities of music and performance that are very stimulating for the residents and visitors alike. We were always made very welcome to come and visit at any time, and I am so very grateful for the owner's kind support and guidance given to Mum and myself during a rather difficult time regarding my father's dementia and stroke condition. I cannot thank Longview enough for the help they have provided.
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Review from Donna B (Daughter of Resident) published on 12 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been at Longview since November after coming from another residential home that was unable to deal with his challenging and unpredictable behaviour and his needs. The Manager and his team are amazing with my dad. The home is always very clean and well maintained. Dad is always clean and
tidy. The staff are very caring and know and care for dad and all the residents and their individual needs. And his dignity is always maintained. He has settled in really well and is always happy and involved with the various activities that are on offer. I can’t thank the Manager and his team enough for making a very difficult time for us as a family less stressful. I would have no hesitation in recommending Longview for families looking for a home from home care setting.
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Review from Carol L (Daughter of Resident) published on 27 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been at the home since Aug 2015, when her care became too much for us at home with her challenging behaviour. Mum settled in well at the care home where her needs were met although she was still quite challenging. The staff and manager are exceptional in the work that they do, and nothing
is to much trouble for them. The care home is clean to a very high standard. I would highly recommend the care home for anyone looking for a well run establishment.
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Review from Jo B (Daughter of Resident) published on 19 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has been a resident at Longview Care Home for five and a half weeks. He went to Longview from another home that was unable to meet my Dad’s needs/care. He has Alzheimer’s and can be difficult at times due to the nature of his illness.
I feel the owner/manager has managed my Dad extremely well.
My Dad has settled in and always seems happy when my husband and I visit.
The Manager and his staff interact with my Dad and treat him with care and respect. The Manager and his team always have time to talk and update me on my Dad’s care. I firmly believe my Dad is in the best place for his illness.
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Current Review Score: 10.0 (9.975)

Overview of Review Score

The Review Score of 10 (9.975) out of 10 for Longview Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.975 for Longview Care Home is calculated as follows: ( (230 Excellents x 5) + (6 Goods x 4) ) ÷ 236 Ratings = 4.975
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Longview Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Jul 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (7)

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Andy Kirby

Job Title: Registered Manager Joined: 2025

Andy has held the position of Registered Manager for many years; he is a registered nurse and has wide-ranging knowledge and experience of care home management.

Amy

Amy Clark

Job Title: Director Joined: 2019

Longview is owned by a family business, and Amy is one of the Directors. As a family, we have been in the care industry for over 30 years and own several care homes in Cornwall, specialising in Dementia and mental illness. Amy has a Law Degree and qualified as a Solicitor in 2000, specialising in Employment Law. She now works full-time for the care home business and takes particular responsibility for Longview.

Adele

Adele Beaton

Job Title: Area Manager Joined: 2024

Adele has worked for the Jammac Care Group since September 2024. Adele provides support to the Registered Managers and Directors and oversees the running of the services in Cornwall. Adele joined Jammac with a wealth of experience in care, marketing, business strategy and staff management and is an asset to the team. Adele is currently working towards her Level 5 Diploma in Health and Social Care.

Chloe

Chloe Philp

Job Title: Deputy Manager Joined: 2017

Chloe has worked at Longview since 2017, starting as a Care Assistant. Thriving in this role, she then worked her way up and is now a lead in the senior team.


Chloe is the first point of call for visiting professionals and families.

Kerry

Kerry Collings

Job Title: Lead Home Administrator/Care Coordinator Joined: 2020

Kerry has worked at Longview since 2020.


She assists Andy and the team in running the home.


Kerry has an NVQ Level 3 in Business Administration and has completed the Care Certificate.

Nicky

Nicky Gibbings

Job Title: Receptionist Joined: 2025

Nicky is our receptionist and works Monday - Friday, and will be happy to assist you on arrival at Longview.

Toni

Toni Haslam

Job Title: Weekend Receptionist Joined: 2025

Toni is our receptionist and works Saturday and Sunday, and will be happy to assist you on arrival at Longview.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Longview Care Home to verify any information. View our terms and conditions. Longview Care Home has an Enhanced Service - more info.