Longview Care Home

My mother in law has been a resident in Longview Care Home for the last 7 years after rapidly contracting severe dementia. In the early years of her stay at Longview, she was frequently highly distressed. However, the care which she has received throughout this time from the Longview team has been exemplary and has contributed greatly to her becoming far more settled as the years have progressed. The Longview team have always liaised with my wife and I in a very warm and professional way which has been a huge comfort to us. Thank you so much and please keep up the fantastic care!

I would like to say a big thank you to all the lovely staff at Longview. Especially over the last 12 months under extremely testing times. It is a great comfort to myself and my family to receive a regular phone call with updates and photographs that we very much appreciate. Thank you once again. Yvonne.

I can't praise the staff enough.

My mum has been at this care home for over 2 years now and I have been really happy with the care she gets. The staff are lovely and caring , I get regular updates (great especially in these difficult times), and if she is ill, I am contacted straight away. I couldn’t ask for better care for my mum and would thoroughly recommend Longview.

I would definitely recommend Longview.

My husband has been a resident for the last 3 years and I have absolutely no problem with the standard of care and support shown to him. The staff act with compassion and are always there to help, support and advise if I need it. In these difficult times, I am provided with an update and photos of my husband as I am unable to visit. Whilst FaceTime and WhatsApp are offered and have been used in the past, my husband can’t grasp the concept of this so this is now used infrequently. As I have said, I cannot state highly enough how satisfied and pleased I am with everything that is provided for my husband, and me.

My Mum has been a resident at Longview for almost 3 years. She is 97 and has advanced dementia. The staff at Longview have always treated her with the utmost respect, and I consider that the level of care is exceptional. Obviously, I cannot visit since March but FaceTime regularly. Nothing is too much trouble, and I feel that the staff make my mum feel very loved and cared for. I could not wish for more.

She is in a safe and secure environment with excellent care from all the staff, which helps to give the family a feeling of comfort - we are happy to confirm.

My Mum who has worsening dementia has been at Longview for over a year now. All the staff are always very professional and provide excellent care. This relates to both her physical and emotional well-being. I am kept up to date with regular telephone calls from the manager and team leaders regarding all aspects of my Mum's care, this is vital to me due to the fact that I do not live close by and cannot visit as often as I would like to. However, when I do visit everyone is very welcoming and they always have the time to discuss any issues I have and to give me a full appraisal of my Mum's current health. Longview promotes the music for dementia as there is often musical entertainment including singing which my Mum thoroughly enjoys and brings her to life, which is great to see. It is very apparent from the feedback that I receive that the staff know my Mum very well so I am content that she is in very good hands and can't thank them enough for all that they do.

The Manager and the staff at Longview have made the transition into care for my dad, who has dementia, as easy as possible. I know that dad is well cared for, safe and as happy as he can be. We are kept up to date with any issues by the home regularly. I would highly recommend Longview Care Home.

She often has her hair and nails done and always looks nice and feels happy. Entertainment is regularly put on to give some interest. My sister and are always given a warm welcome and are phoned with regular updates of our mother's wellbeing. And can visit at any time. I highly recommend Longview with excellent manager and team.

My father feels safe, settled and cared for. He has relaxed into his new home and enjoys the mealtimes, the routine and the good humour which is a feature of daily life at Longview. My experience of the staff is that they have always been welcoming and friendly to me and compassionate towards Dad. My sincere hope is that the excellent model of care and positive, respectful communication which has been put in place over the years continues under the new owners because it works well.

My mum has been a resident here for six months now and she is well looked after and cared for by the excellent staff. I know that she is safe and I have no worries while I go about my daily routine, when I can't see her. It is a friendly, welcoming home and I am always made to feel comfortable when visiting.

Thank you so much.

Selecting a care home for a loved one is a complex and emotionally charged task. But you can relax in the knowledge that the staff at Longview provide care that is second to none. My husband had a choice of care homes for his mother and selected Longview because it was smaller and not part of a chain of homes. My mother-in-law lived at Longview for just over a year. She had been under Longview's care for a little more than 48 hours when we started to notice the difference. Her hair was cut, she started to interact more and appeared brighter. Whenever we visited the care home, staff always made us feel welcome, offered tea, knew who we had come to visit and were knowledgeable about how she had been. We also received monthly telephone calls to keep updated. The home often had entertainment on in the main lounge when we were there and all the residents were encouraged to engage if they wanted to. She was always treated with dignity and had a genuine affection for those caring for her.

We would highly recommend this care home, we couldn’t have asked for better care for our dad and grandad, and we thank you for all your hard work, help and support from you and all your lovely staff. Please pass on our thanks to each and everyone.

Longview looked after my Grandad for 7 months until his death in December. The home was recommended to us and we immediately knew that Grandad would be well cared for and looked after with respect and compassion as his dementia worsened. Most of the staff have worked at Longview for many years and their experience and devotion is second to none. Every member of the team was always welcoming, very professional and took interest in understanding our expectations and needs. Grandad was always treated with respect and dignity throughout his stay and he was clean and smart every time we visited him. The home provided a huge variety of daily activities to help keep everyone involved and we are so appreciative of the total care that Grandad experienced at Longview.

Longview looked after Dad with the utmost care and respect. We were kept informed about every aspect of his care, could visit whenever we wanted and got the impression that Dad really mattered to them. He was there from December until November 2018. He had dementia and deteriorated very quickly. We would recommend Longview to anyone who is worried about the quality of care offered in residential homes, they could not have done more for him. There is a lot of love at Longview.

Mum was well looked after by the Longview team for 18 months until her death in May 2018. She had mixed dementia, Alzheimer's and renal failure which meant she didn't sleep well and needed lots of coordination with healthcare professionals. The staff were kind, patient and efficient, both to mum and her visitors. The house was clean and homely, the food tasty, and there were lots of activities for the residents to enjoy. The family felt greatly supported by all at Longview during a difficult time.

I have no difficulty recommending Longview to anyone requiring the level of care mum needed. It's an excellent home from home.