Enter location or care home name
Search for a care home
Search...
Care Provided by Penlee Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 25 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please note that any additional cost can occur if you would like them, such as chiropody and hairdressers but you don't have to use them.
The price(s) shown are provided by the care home. Contact Penlee Residential Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Copthorne Care Homes Ltd
- Private Owned
Person in charge
- Anna Billinger(Manager)
Local Authority / Social Services
Admission Information
- Ages 56+
Care Home Design/Build
- Purpose Built: No
- Number of floors: 3
Room Information
- Single Rooms (24)
Visiting
- Visitors are welcome at any time.
Parking
- public carpark- Wellfield carpark Penzance council. (currently £2.50 all day) Roadside parking after 5pm. Roadside parking on Sundays.
Are you the Owner/Manager of Penlee Residential Care Home?View your Advertising Options
Penlee Residential Care Home Reviews (5)
8.5
Penlee Residential Care Home has a Review Score of 8.5 (8.483) out of 10, based on 2 reviews in the last 2 years.
Over all time Penlee Residential Care Home has 5 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Penlee Residential Care Home
Loading...
Review from Trudie J (Daughter of Resident) published on 18 June 2025 Submitted via Website•
Overall Experience
My mum was struggling with her short term memory and the semi- independent care home she lived in was no longer suitable. It's early days but her move to Penlee House seems to have been a great decision. The staff are all caring, warm and welcoming and they are very attentive. The food is great and my mother has settled really well. What a relief!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sue S (Daughter of Resident) published on 16 June 2025 Submitted via Website•
Overall Experience
A wonderful caring, superbly empathetic staff team, who are passionate and professional at every level - to ensure each resident is cared for to the highest possible standard, both mentally and physically - at all times.
Truly this care home is a dedicated & committed 'champion' for all residents in their care.
Amazing 24/7 care for your loved one with real support for you too when needed.
Visits are welcome at any time. A lovely happy home for my elderly mum.
Hearfelt thanks to one and all for everything you do - making a huge happy difference to all who are lucky enough to spend time there. THANKYOU.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Karen C (Daughter of Resident) published on 21 December 2021 Submitted via Website•
Overall Experience
I would have no hesitation in recommending Penlee to anyone looking for residential care for their loved ones. My mum's stay there was relatively short but it could not have been happier. She was welcomed with warmth and genuine affection, and we felt very supported as her family too. The team are wonderful and will always go the extra mile to make those in their care feel loved and looked after. We will miss you!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Nick P (Nephew of Resident) published on 28 October 2019 Submitted via Website•
Overall Experience
My uncle moved into Penlee a few years ago, and we remain in regular touch. He's extremely impressed with their care and I think eats better there than he did when he looked after himself. They always seem professional and friendly when I visit, and the room is clean and fresh-smelling. I think we've been lucky!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mary Ann B (Daughter of Resident) published on 13 February 2019 Submitted via Website•
Overall Experience
My Mother moved into this home in December 2017 and is so happy here. The staff are wonderful, caring and attentive. They have planned activities and regular visits from singers, musicians, school children and others. I cannot fault this home they look after my Mum so well, and myself and my husband can walk in anytime to visit her.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 November 2022Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Penlee Residential Care Home.
Upcoming Events
There are no upcoming events for Penlee Residential Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Penlee Residential Care Home.
Accreditations
There are no accreditations posted yet for Penlee Residential Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Penlee Residential Care Home
What types of Care is Penlee Residential Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Penlee Residential Care Home have?
There are 24 Single Rooms.
What are the Facilities & Services at Penlee Residential Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Penlee Residential Care Home to the centre of Penzance?
0.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Penlee Residential Care Home to verify any information. View our terms and conditions. Penlee Residential Care Home has a Basic Service -more info.