The White House

128 Dracaena Avenue, Falmouth TR11 2ER
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8.3 1 Review
  • The White House, Falmouth
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Care Provided by The White House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 17 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Helen Judith Walsh
  • Privately Owned

Person in Charge

  • Helen Walsh (Owner)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (15)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (3)
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The White House Reviews (1)

8.3

The White House has a Review Score of 8.3 (8.294) out of 10, based on 1 reviews in the last 2 years.
Over all time The White House has 1 review.

Overall Experience
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Date Published
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Reviewer Connection to The White House
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Total of 1, showing 1-1
Review from Paula B (Daughter of Resident) published on 29 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to say a heartfelt thank you to Cara and her wonderful team at The White House Care Home. My mum was with you for nearly two years, and she could not have been in a nicer, more caring place. The team could not have done any more than they did. They are kind, thoughtful, and always put the
residents first in everything they do.
My mum had experienced other care homes in the past, and none of them came close to the standard of care she received at The White House. It is a relatively small home, warm and welcoming, very much like a family environment. One of the things that meant the most to us was the consistency of the staff - in the entire two years Mum was with you, I never once saw a change in the team. This stability is incredibly important, especially as people grow older and can become more confused. Familiar, friendly, consistent faces were something Mum truly cherished.
The care she received was excellent, intuitive, and deeply personal. Thank you all for making m
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.3 (8.294)

Overview of Review Score

The Review Score of 8.3 (8.294) out of 10 for The White House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for The White House is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.294 Points relating to the number of positive Reviews for The White House is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 17 registered maximum number of service users is 3.4. 1 Positive Reviews ÷ 3.4 = 0.294
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Apr 2023

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about The White House

What types of Care is The White House registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The White House have?

There are 15 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at The White House?

Own Furniture if required, Close to Local shops, Near Public Transport, Stairlift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is The White House to the centre of Falmouth?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The White House to verify any information. View our terms and conditions. The White House has an Basic Service - more info.