






Woodland is a thriving, happy home where the residents’ lives are enriched with the care of a fantastic and devoted team.
Winner of the Best Performing Home in Cornwall at Sanctuary Care’s annual Home Managers’ Conference 2023, the home manager has been with Woodland since 2011. She and her team are passionate about organising experiences and activities which bring their residents such joy.
There is such a warm, family feel...
Care Provided by Woodland Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 38 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Television point in own room
Funding & Fees
Weekly Charges per Person
Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2026 weekly care fees for residential care start from £1557, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
The price(s) shown are provided by the care home. Contact Woodland Residential Care Home for full pricing details and T&Cs.
Contact Woodland Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Sanctuary Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Emma Kent (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Number of floors: 1
Room Information
- Single Rooms (38)
- Single Rooms with ensuite Wet Room (7)
Visiting
- The home provide care 24 hours a day - 7 days a week and if visiting a family member outside of normal hours, this can be arranged with the home's manager, Woodland do not restrict visits to certain hours of the day, Woodland want this to be their home, as much as ours.
Woodland Residential Care Home Reviews (59)
Woodland Residential Care Home has a Review Score of 9.9 (9.913) out of 10, based on 20 reviews in the last 2 years.
Over all time Woodland Residential Care Home has 59 reviews.
From the moment you enter the home you know it’s a friendly safe place. All the staff are happy and helpful I feel as though my mother-in-law couldn’t better the care she receives. The food is amazing with a really friendly chef. Admin staff is always helpful. Look forward to visiting.
Thank you for your five star review, the team at Woodland will be delighted to read your kind words, especially the wonderful chef!
Carers and staff go over and above for their residents who all seem very content. Lovely and clean and staff are kind and courteous at all times, always have a smile on their faces and are happy to help with any questions.
Thank you for your review for Woodland, the team are certainly very special there and will be delighted to read your comments.
My father-in-law had his 50th wedding anniversary here. The staff were amazing, they put on a spread that would put any hotel or pub to shame. They are truly great. Plus they invited the Mayor of St Austell for their anniversary which was a great thing for them to do.
Thank you for your five star review for Woodland, the team certainly pull out all the stops to make these family celebrations extra special.
As a previous CQC registered manager within the NHS, I can honestly say that Woodland House is exemplary and if I was ever thinking of going back to work at all I would be honoured to work for this company.
Thank you for your five star review for Woodland, the team will be absolutely delighted to read your comments and recommendation.
The management, the team leaders, the cook and the rest of the staff have gone above and beyond to ensure Dad's needs have been met. His room is spacious, bright and always clean with a lovely view of the enclosed safe garden.
The dining area is like a restaurant, again, with lovely views and a great varied menu every day.
We visit any time without restriction and also take Dad out regularly. We cannot thank the staff enough for the kind, caring connections they have made with Dad and us.
We viewed several care homes and are really pleased we chose Woodland House as Dad's permanent, forever home.
The home is bright and cheerful, and it's nice the dining area is all set up like a little restaurant. The office staff are always willing to listen and all are very polite.
Our friend's room is very nice and clean and a good size, and he seems very happy and content.
Mum has been very poorly and is moving towards end of life. The home has been brilliant and allowed us space for a birthday event. As well as providing excellent care for Mum they have been brilliant with the family as we visit, one manager summed it up by saying we are all part of the one family. Nothing is too much trouble and I cannot praise the whole team enough.
Mum became a resident in July after realising we could no longer keep her safe in her own home. It was a massive decision, especially taking Mum away from her beloved home but we needn't have worried as Woodland soon became home to Mum and the generously kind and caring staff are more like family to her. We know mum is in safe hands and the staff treat her as good as if she was their own Mum. Nothing seems too much trouble. Over the past few weeks, Mum has deteriorated and my sister, brother and myself have spent long hours by Mum's bedside. We have been supported with kind words, reassurance and enough tea to sink a ship! We will never be able to thank them all enough. We know we have more tough days ahead but it is made a little easier by these wonderful, caring people looking out for Mum and us all.
I am very happy with the care that my husband has. I could not ask for anything better.
I cannot speak more highly of the staff and atmosphere at Woodland House. It feels like a family home. My mother moved in just before her 90th birthday, and the staff took care to learn her favourite cake and make it, and the whole staff came in to wish her happy birthday. I was nearby for two weeks and came every day and got to know the staff. I witnessed how well the manager treated her staff in all departments, which I believe is a huge part of the humanity, dignity and respectful nature of the place. I live far away, and the staff are able to arrange regular video chats between me and my Mum, which means the world. It is truly priceless to know Mum is warm, safe and cared for so well. She is in a lovely room with a beautiful view of the garden and sky - and when the staff learned she loves birds, they attached a birdfeeder to the window so she could enjoy watching them. They have taken care to understand her preferences and favourite activities and to accommodate them.
All the staff were very helpful,always greeted you with a smile. Kept the room very clean and tidy as well as the patient. Always had time to talk to the patient and help with meals. The staff offered refreshments and always put in extra chairs if needed. They were very helpful on the phone if you had any questions to ask about the welfare of the patient. Would recommend this care home 100%.
Thank you all for everything you do.
From the moment we arrived at Woodland's, we felt welcome. Such friendly and professional staff. Reassuring security at the entrance, sensible but kind protocols. Photos of staff displayed at the entrance with names were so helpful when we later met individual care workers. Our friend celebrated her ninetieth birthday that day and we were amazed and delighted by the attention shown to her by the staff, warmth, kindness thoughtful and appropriate decorations, and a lovely cake with lit candles. An atmosphere of cosy, home-like love. Everyone here is gentle and respectful to those they care for and we thank you all.
I visit Woodland weekly to see a lady I used to support in her own home. I have seen a significant change for the better in her due to the care and support of the lovely staff and management. I enjoy my visits and interacting with the other residents who recognise me when I come in. Thank you for everything you do for all the lovely residents
My anxiety and guilt were also really eased as well. All my questions were answered and I didn't feel like a pest or in any way stupid. I liked the Woodlands Newsletters they email, such a great little insight.
In short, the staff took really good care of both my dad and his family.
Thank you all so very much for a difficult job very well done.
Just over eighteen months ago, my partially sighted sister became a resident of Woodland as couldn't cope on her own anymore. Since visiting her weekly, I have noticed how dedicated and caring all the staff are to her and the other residents and treat them with dignity, respect and have a way with them which makes them feel special. Sadly, her memory is failing but she is very happy there and it's good to know that she is being well looked after.
Woodlands is an extremely incredible and gorgeous location. The elderly are really well cared for. People who live there are always joyful, and I never see them in misery. The Woodland team works well together and always appears to be pleased and comfortable with their job positions, making it an excellent environment for residents to live.
We are always kept informed of any changes in mums condition. From the home cooked food, the facilities, the garden, the range of activities and the Cleanliness of the rooms and communal areas, we cannot fault Woodland House. We have peace of mind knowing mum is safe and happy and we can't thank the Woodland Team enough for all they do.
My sister is a resident at Woodland Care Home, has been for over twelve months. I visit her every week and have found all the staff to be very kind and caring to the residents. They treat them with dignity, diplomacy and very often heard them using quite a bit of psychology and it has worked. My sister loves it at the home, although, not knowing, sadly, what is happening now. It is such a happy environment, makes me happy to think she is being cared for so well.
When entering a care home you look for the signs that will give an indication of the way the home is run. Woodland Care Home displays an array of competence which is reassuring to the patient or visitor. The staff are most helpful and nothing seems too much trouble. I was most happy with the care given to my wife and would recommend Woodland to anyone.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 January 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Woodland Residential Care Home.
There are no upcoming events for Woodland Residential Care Home.
Awards / Recognitions (10)
- 21 Jul 2026Recipient: Sanctuary Care Ltd
- 30 Jan 2026Recipient: Sanctuary Care Ltd
- 31 Jan 2025Recipient: Sanctuary Care Ltd
Accreditations
There are no accreditations posted yet for Woodland Residential Care Home.
Meet the Team (2)

Home Manager

Assistant Manager
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