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Alphington Lodge

1 St Michael's Close, Alphington, Exeter, Devon EX2 8XH
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Alphington Lodge, Exeter
Alphington Lodge, Exeter
Alphington Lodge, Exeter

Alphington Lodge has been founded on the principle that staff treat residents as their own mother or father would want to be treated. All staff take pride on not just being a care home but as an extended family for all residents.

As a residential home, residents tend to be quite able, but still require the love and support that can only be received through a 24-hour care home. The...  

Care Provided by Alphington Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,350 - £1,450£1,350 - £1,450
Residential Dementia Care£1,350 - £1,450£1,350 - £1,450

Contact Alphington Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Martine Williams(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (28)

Visiting

  • The home have an open door policy so no appointment is necessary and you are welcome to visit at your convenience but they recommend booking in advance for a tour of the Care Home. Residents reserve the right to refuse to see visitors as if it is home.

Parking

  • Limited free parking available on-site.

Alphington Lodge Reviews (58)

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9.9

Alphington Lodge has a Review Score of 9.9 (9.866) out of 10, based on 17 reviews in the last 2 years. Over all time Alphington Lodge has 58 reviews.

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Showing 58 reviews matching selected criteria
Review from D S (Son of Resident) published on 28 September 2022 Submitted via Postal Card
Overall Experience

Always when I visit my mum in Alphington Lodge it's always a warm welcome from the staff whoever is on duty. Mum always seems happy enough there and the staff do their best to care for her even when there are fewer staff than there should be at times. Security is also very good as far as I am concerned.

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Review from Lesley S (Daughter of Resident) published on 4 August 2022 Submitted via Website
Overall Experience

Dad initially went to stay at Alphington Lodge for short-term care, settled in quickly, and was happy there. When it became obvious that Dad wouldn't be able to return home, our family was delighted that it was possible to arrange long-term care at Alphington Lodge. Dad has a lovely, airy, en suite room, enjoys the food, and is well looked after by the caring staff. He has built up a good rapport with many of them. Dad can be a stubborn man and has found it hard to acknowledge that he now has limited mobility, however, the staff handle this well. It is a relief for the family to know that he is safe. Dad says that the home is very satisfactory and he is pleased he is able to stay at Alphington Lodge.

Reply from Paul Nery, Owner at Alphington Lodge

Thank you for your lovely review, Lesley. I will pass this on to everyone at Alphington Lodge.

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Review from Sarah H (Daughter of Resident) published on 23 December 2020 Submitted via Website
Overall Experience

My mother has just gone into Alphington Lodge, and she has settled in really well, all the staff are so caring and nothing is too much for them and the residents have also made mum really welcome and have shown and made friends with her. And I would not hesitate to recommend this care home to anyone, it is a five-star care home.

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Review from Jacki C (Daughter of Resident) published on 13 October 2020 Submitted via Website
Overall Experience

My mum has been here for five weeks and she loves it, she says the food is lovely. Her room is very nice and the staff is all so kind and caring. She has also made some friends too. Mum is looking better than she has for a long time thanks to all the care she is receiving and I am so happy that she likes it there and I am happy too knowing that she is being looked after so well. I can’t praise them enough.

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Review from Nancy M (Daughter of Resident) published on 12 October 2020 Submitted via Website
Overall Experience

My father has been a resident at Alphington Lodge for around 3 years now. I have always found the care staff and management very helpful, caring, and responsive. My dad is well cared for. He enjoys the food, time spent with other residents in the lounge, and taking part in the many activities.

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Review from Susan H (Daughter of Resident) published on 8 October 2020 Submitted via Website
Overall Experience
Alphington Lodge, has been amazing for my mother, her health and state of mind has improved beyond all belief.
She was not easy to deal with when she first went into the home, but with help and understanding from all the staff and management she has settled into her new life.
She is now enjoying life again.
Can’t thank everyone at Alphington Lodge enough

With COVID 19 they are again helping us to visit Mum in difficult times.

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Review from Natalie S (Granddaughter of Resident) published on 8 September 2020 Submitted via Website
Overall Experience

My Grandmother moved into Alphington Lodge on respite, it was a very difficult time for us as a family due to Covid-19. Everyone at Alphington Lodge made Gran's transition to the home as easy as it could be during this time. Gran is very happy, settled and I hope her stay can be made permanent. I know she is safe, being well looked after and happy.

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Review from Vivienne C (Daughter of Resident) published on 1 April 2020 Submitted via Website
Overall Experience

My mother lived in Alphington Lodge for over 3 years. She died in January 2020. Despite being heavily handicapped after a stroke and dementia which increased over the years she was happy, well cared for and the girls and staff were wonderfully patient and took care of her physical and mental well-being. I was very grateful for their dedication and have seen the improvements that have been made over the years. Although there is still room for improvement I feel that the management is making the necessary steps required to obtain the needed results. Thank you once again.

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Review from J C (Resident / Service User) published on 5 August 2019 Submitted via Postal Card
Overall Experience

Have only been here a few weeks and have settled in well. Staff very friendly and helpful.

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Review from Michael C (Brother of Resident) published on 29 July 2019 Submitted via Postal Card
Overall Experience

My brother is very calm and happy and thanked us for finding somewhere nice for him to stay.

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Review from Sandy W (Daughter of Resident) published on 26 July 2019 Submitted via Postal Card
Overall Experience

I have been so relieved that following a fracture and in need of continuing care my my=um was fortunate enough to be placed in such a lovely home for her convalescence. The staff have made her so welcome and have shown such care and compassion. As she adjusts to this new way of living both mum and I are happy that she is now going to stay permanently. Would highly recommend Alphington Lodge.

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Review from Pete S (Resident / Service User) published on 10 June 2019 Submitted via Postal Card
Overall Experience

I can't fault it here. There is nothing that I don't need that hasn't been done. Staff are good and friendly.

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Review from M G (Daughter-in-law of Resident) published on 10 June 2019 Submitted via Postal Card
Overall Experience

Friendly and helpful staff and management. Room is clean and tidy. My mother in law is happy and contented.

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Review from Sue C (Daughter of Resident) published on 10 June 2019 Submitted via Postal Card
Overall Experience

My mum has been particularly unwell this month. The staff are all amazing, taking care of her and her welfare. They tidy and clean her room when she has 'trashed' it. They phone and invite the doctor to see her regularly. Their care is exceptional and it is reassuring to know that Mum is safe and extremely well looked after. No one can do enough for her - even when she exhibits challenging behaviour. Thank you!

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Review from Rose K (Resident / Service User) published on 30 May 2019 Submitted via Website
Overall Experience

I'm happy here. If my husband's needs weren't so high I would have been happy for him to come here too.

Reply from Paul Nery, Owner at Alphington Lodge

Thank you Rose for the wonderful review.

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Review from Margaret C (Resident / Service User) published on 28 May 2019 Submitted via Website
Overall Experience

Anything I ask I get, I'm treated with dignity because they let me choose how I wish to do things. The staff are very good, I don't have to put the bell on as they are always here for me. My room is beautiful and I love it, it's large and I've made it home. I'm picky with my food but they give me different things so I get what I want, it's clean here - it's lovely.

Reply from Paul Nery, Owner at Alphington Lodge

Dear Margaret, we always try to provide a home from home for our residents. Thank you for your kind review.

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Review from Peter A (Resident / Service User) published on 28 May 2019 Submitted via Website
Overall Experience

I'm happy. Most people don't want to end their days in a care home, but as I said to my daughter last week, I couldn't want for more here.

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Review from E S S (Daughter of Resident) published on 24 April 2019 Submitted via Website
Overall Experience
All the staff are friendly and caring and they treat my Dad respectfully.

Dad is happy at Alphington Lodge.

Reply from Paul Nery, Owner at Alphington Lodge

Thank you for your response and we are so happy you are happy with the care we give.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 March 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (1)

  • 31 Jan 2025Recipient: Rose Care Group

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