Arcot House

I was always concerned about the quality of care that my father would have but Arcot has more than exceeded my expectations

This is such a warm, caring environment where the staff try and go the extra mile for all of their residents. Always a cheerful happy place where nothing is too much trouble. Always a welcome and smile at the door, residents seem content and as happy as they can be. Entertainment and involvement encouraged at all times. Reassurance by staff and time given when needed to all.

The décor of the home whilst I have been in residence has all be attended to in a grand manner.

All in all, the staff are very pleasant and helpful, and the home itself is nice. There have been times due to staff shortage, where I have had to make Nan's bed, and empty sanitary bins. The atmosphere is generally a nice one, though there is always room for improvement. Nan's personal care could be better, but that depends more on Nan allowing them to help her. There are some outstanding members of staff who go the extra mile to be kind, considerate and helpful.

An excellent quiet, secure and comfortable home where mum feels safe and she can be cared for all day and night. She has always been happy when we visit and she is clean and tidy. She seems very comfortable with the carers and responds to them all well. It is great to know that she is being looked after so well, each and every day. Thank you all so much.

Attention and care are all first class - Thank you.

I am very happy to leave Arcot House after visiting my husband. The staff always are very welcome, pleased to see with a smile, making it a pleasurable visit. It is very reassuring to leave knowing he's in such good hands. He is very well cared for socially with a library and lounge with first class easy choices with a multiplicity of games, an excellent fish tank with a very pleasing selection of tropical fish. There is a Stannah chair lift easy access to individual rooms. The dining room is a show piece with staff in attendance, it is a pleasure to dine.

I feel like heaven when I am home in Devon, to look out the window makes my cares go away. The girls are so kind they leave the rest behind. The girls are so nice - they're sugar and spice. The Manager is fair and she is always there to provide the love and care.

Very friendly.

I am very happy with the staff at Arcot and the care my wife is receiving.

It is a lovely home and the staff are very kind and friendly.

I cant fault it.

Mum has only lived at Arcot House for a short period but we are all very impressed with the home and staff and would recommend Arcot House to anyone who needs care and companionship.

All the staff were excellent, very caring, helpful and friendly. The food was also very good and the staff assisted me as necessary at meal times. I was at Arcot House for nine days respite care and felt very "looked after" during my stay. Although wheelchair bound I still went out on two trips to the coast in their mini bus with the carer and enjoyed them. Thank you all.

My mother has been in Arcot Care home for over ten years and has seen many changes in all this time her care has been to a very high standard. The home itself has now been updated and all rooms and communal rooms have been brought up to a very high standard. Carer are full time which means residents get to know them all and build up a good rapport with them and the carers get to know each residents needs. I understand many residents are taken out regularly to various local attractions and have entertainment in the home. Unfortunately my mothers health does not allow her to join in these activities but enjoys her many games of scrabble with a member of staff in her room. As much as possible I feel Arcot is now a "Home from Home".

I have always found the staff to be kind, caring and considerate. The home is clean and tidy and the rooms are bright and airy.