Croft Lodge

26 Haldon Avenue, Teignmouth TQ14 8LA
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9.8 43 Reviews
  • Croft Lodge, Teignmouth
Croft Lodge is a 24 bedroom residential care home. Their aim is to fulfill the lives of residents who require support in the later stages of life. Trained staff are available to make a difference and they welcome the opportunity to discuss how they can support your loved ones.

The home, overlooks the bay with sunshine flooding the gardens and house.

Their home offers the following services:

- 24 bedroom over two floors, with lift access
- In-house cook and freshly prepared food based on residents preferences
- Residents lounge and conservatory
- Activities co-ordinator with regular 1:1 and group activities
- Trained and welcoming staff

Croft Lodge is a home for home for those looking for that something special.

A warm and friendly environment, it attracts those looking for a home that provides reassurance and comfort. All bedrooms are furnished and you have the opportunity to bring some of your own personal items to make it feel like home.

At Croft Lodge they are proud to offer the following services to all residents:

- Your own dedicated room, shared rooms can be arranged
- Dedicated activities
- Hairdresser and Chiropodist Services
- Freshly cooked meals on site
- Laundry Service

Care Provided by Croft Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 24 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1500
  • Self-Funded Residential Dementia Care: £1250 – £1600
  • RESPITE Self-Funded Residential Care: £1150 – £1500
  • RESPITE Self-Funded Residential Dementia Care: £1250 – £1600

Fees are based on individual requirements and room choice

These prices are only a guideline, please contact Croft Lodge to find out the exact price for your requirements.

Contact Croft Lodge to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Croft Lodge to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Sharon Jerwood (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (24)
  • Couples/Companion Rooms (0)

Visiting

  • The team warmly invite you to visit any of their homes. Meet the team, explore the environment, and experience the warm and welcoming community.

Parking

  • Free on-site parking is available for residents, visitors, and staff, including accessible spaces near the main entrance for easy access.

9.8

Croft Lodge has a Review Score of 9.8 (9.824) out of 10, based on 16 reviews in the last 2 years.
Over all time Croft Lodge has 43 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Croft Lodge
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Total of 43, showing 1-20
Review from A H (Daughter of Resident) published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care mum received at Croft Lodge in the final four months of her life was exceptional. Her increasing needs were met promptly and efficiently as her condition deteriorated. The staff were immediately kind to both Mum and our family and treated mum with all the love and dignity we could have hoped
for.
Reply from Sharon Jerwood, Registered Manager at Croft Lodge
Thank you so much for your kind words. It means a great deal to us to know that you felt supported and that your mum was cared for with dignity, compassion, and respect. We are truly privileged to…read more
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Review from VIRGINIA M (Niece of Resident) published on 19 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
MY AUNT HAS BEEN A RESIDENT FOR AFEW YEARS NOW AND SHE LOVES IT THERE. WHEN WAS LOOKING FOR A CARE HOME FOR HER I IMMEDIATELY FELT AT HOME AND THE ATMOSPHERE WAS AMAZING. IT WAS THE BEST DECISION I HAVE MADE. THE STAFF ARE LOVELY, CARING, AND TREAT ALL THERE RESIDENCE WITH LOVE, CARE AND RESPECT, JUST
AS IF THEY ARE THERE OWN FAMILY. MY AUNT HAD HER 100TH BIRTHDAY IN AUGUST, AND SHARON AND HER TEAM PUT ON A GREAT DO FOR HER, AND ALL HER FAMILY WHO MANAGED TO ATTEND WERE VERY WELCOME.
I HIGHLY RECOMMEND CROFT LODGE TO ANYONE LOOKING FOR A CARE HOME FOR THEIR RELATIVE AND FRIENDS.
THANK YOU FOR ALL YOU SO FOR MY AUNT, IT IS MUCH APPRECIATED.
Reply from Sharon Jerwood, Registered Manager at Croft Lodge
Thank you so much for your kind words and for taking the time to share your experience. We are truly delighted to hear how happy your aunt is living with us, and it was an honour to celebrate her…read more
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Review from Tracey T (Great-Niece of Resident) published on 28 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Great Aunt has been a resident here for nearly 3 years. From day one the manager and her team treated her with kindness, respect and such compassion that she settled so quickly. The family is kept informed of all health and wellbeing updates. The home is warm and welcoming with bright and airy spaces
for the residents to enjoy.
My Aunt celebrated her 100th birthday on 18 August 2025 and a party with a singer and food was supplied for us all and it was a lovely afternoon.
I highly recommend Croft Lodge.
Reply from Sharon Jerwood, Registered Manager at Croft Lodge
Thank you so much for your wonderful 5-star review. It means a great deal to us to know that your Great Aunt has felt so well cared for during her time at Croft Lodge. We are delighted that she…read more
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Review from J L (Daughter of Resident) published on 26 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother has been a resident at Croft Lodge for over 5 years now. As a family my brothers and I remain extremely happy with the care, and continuing support received from the manager and her experienced team members. Mum has a lovely sunny room with a view which she enjoys, her local friends are able
to visit and she particularly enjoys Chef's delicious home cooked meals. My Mum has complex medical needs all of which are dealt with in a professional manner, as a family we work closely with the manager and her team to ensure we are all collectively pulling together for Mum in her later years. I have no hesitation in recommending Croft Lodge.
Reply from Sharon Jerwood, Registered Manager at Croft Lodge
Thank you so much for your kind words and for taking the time to share your experience. We are delighted to hear that your mum feels at home with us here at Croft Lodge, and that you and your family…read more
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Review from L L (Friend of Resident) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My relative has settled well, having only been in the home 2 weeks due to the care and attention of the staff.
Reply from Sharon Jerwood, Registered Manager at Croft Lodge
"Thank you so much for your fantastic 5-star review. We are thrilled to hear that your loved one has settled in so well and is enjoying life at Croft Lodge. Its always our priority to create a…read more
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Review from J B (Daughter of Resident) published on 20 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A relaxed, warm, welcoming atmosphere every time I have visited Croft Lodge. My dad refers to the staff as his family and the place feels like home. I live abroad and can sometimes feel so far away, but knowing that he is safe, secure and happy in this environment means that I do not have to worry.
The staff are lovely and it's clear they are passionate about giving quality care that is unique to each resident. I feel like part of the family also! Thank you.
Reply from Sharon Jerwood, Registered Manager at Croft Lodge
Thank you so much for your kind and heartfelt words. It means the world to us that you feel so reassured and welcomed whenever you visit Croft Lodge. We're honoured that your dad thinks of us as…read more
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Review from Philippa S (Daughter of Resident) published on 17 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to express my sincere and heartfelt thanks to all the lovely staff at Croft Lodge, my mother, who passed away last month, hadn't been with you long and despite her previous experience with a care home, she was very happy with you!
Words cannot describe the love and care she received -
it was second to none - and I really appreciate all you did to make the end of her days as comfortable and enjoyable as possible.
Thank you all so very much!
Reply from Sharon Jerwood, Registered Manager at Croft Lodge
Thank you so much for your wonderful 5 star review, the staff and I felt very privileged that you chose Croft Lodge as your mother's forever home. We strive to provide care with dignity and respect,…read more
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Review from Chris H (Son of Resident) published on 3 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother, age 93, moved to Croft Lodge in July 2024 after our family discovered that she had been physically assaulted - repeatedly - by patients in another (and far more expensive) Alzheimer's unit in the area. During our hasty search of available places nearby we discovered Croft Lodge and were immediately
struck by the contented attitudes of the residents and the warm and friendly staff.
Sadly Mum passed away in September after only three months at Croft Lodge, but her final weeks were made pleasant by the caring staff who monitored her closely at all times. She actually enjoyed being taken care of here. The difference in standards between Croft Lodge and her former care home was like night and day, or perhaps I should say like daylight after a long black night.
Thank you to all the staff for making a difference in my mother's last weeks.
Reply from Sharon Jerwood, Registered Manager at Croft Lodge
Thank you for taking the time to leave a review for Centrum Care Homes, thank you for choosing Croft Lodge. The staff and myself felt privileged and honored to be able to take care of your mother and…read more
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Review from G R (Partner of Resident) published on 30 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The overall care was excellent and the staff were always extremely helpful and very supportive. When I visited, I was always welcomed. The standard of the accomodation was very good, especially the bedroom. I am very grateful to the management for helping my partner to regain her health and to enable
her to return home after a stay of fourteen weeks. Well done everyone!
Reply from Mehul Shah, Director at Croft Lodge
Thank you so much for your kind words. It was a pleasure looking after your partner and were glad we were able to help her with her recovery.
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Review from H C (Son of Resident) published on 4 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During my Mothers's time at Coft Lodge, she always mentions how lovely the staff are when I visit. This is something I have seen firsthand myself with the activities in which they get all the residents involved. The encouragement from staff with these activities has meant that my Mother has made friends
with several other residents quickly. I would not hesitate to recommend Croft Lodge to anyone whose loved ones may need care.
Reply from Sharon Jerwood, Registered Manager at Croft Lodge
Thank you for taking the time to leave a review for Centrum Care Homes, we are pleased that your mother enjoyed her stay at Croft Lodge and enjoyed all the activities on offer. We are glad that she…read more
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Review from M H (Daughter of Resident) published on 17 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is a difficult decision when the time comes to choose a residential home for a loved one but from the moment we walked into Croft Lodge, we knew our mum would be happy there. Sadly, due to Dementia and age, we knew this would be Mum's last home.
We would like to thank everyone at Croft Lodge, for
the care, dignity and respect bestowed upon our mum, and her family. This was especially appreciated towards and during her final weeks.
Much love and eternal thanks to everyone.
Reply from The Croft Lodge Team, Director at Croft Lodge
Thank you for your heartfelt, five-star review. We are honoured you chose Croft Lodge for your mum's care. Knowing that you felt confident and that she was happy here means a lot to us. We strive to…read more
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Review from S A (Respite Resident) published on 16 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having arrived in a very poor state with acute sciatica they soon got me getting better and eating again. I was sorry to leave them but they had done their job and I am able to cope for myself now. Mattresses could be better.
Reply from Tushar Shah, Director at Croft Lodge
Hello, thank you for taking the time to leave us a review. We are so glad that we were able to help you recover from your sciatica and get back on track with your eating habits. It was a pleasure…read more
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Review from S M (Stepdaughter of Resident) published on 16 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Post-hospital stay, my stepmother received appropriate care and support to improve her health and mobility to return home. Team seemed very caring and professional with a personal approach and offered support and advice post-stay. My stepmother certainly thrived in their care.
Reply from Tushar Shah, Director at Croft Lodge
Hi, thank you for taking the time to leave a review for Centrum Care Homes. We are glad to hear that your stepmother received appropriate care and support during her stay with us. Our team takes great…read more
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Review from Claire W (Friend of Resident) published on 22 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Croft Lodge is an excellent care home providing a friendly and caring environment for those who can no longer live in their own homes.
All staff participate in direct care of those living here whether carers or management and the chefs; all speak with the residents on a regular basis ensuring that
they feel respected as individuals.
Reply from Sharon Jerwood, Registered Manager at Croft Lodge
Hi, thank you for taking the time to write this lovely review, it was a real pleasure and privilege to look after your friend and we are all pleased to have provided him with excellent care, he was…read more
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Review from Pearl S (Niece of Resident) published on 10 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really good communication. Always ready to talk. Always friendly. Listened to our concerns. Offered me a hot drink.
Reply from Tushar Shah, Director at Croft Lodge
Hi Pearl, thank you for your kind words about our communication and customer service. Our team at Centrum Care Homes always aims to be attentive and friendly towards all of our clients. We are glad…read more
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Review from Jean B (Sister-in-law of Resident) published on 5 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first moment my sister-in-law moved into Croft Lodge Care Home she was treated with respect and, most of all, made to feel at home. Even as much as putting shelves up to take all of her precious items also making it her home. The staff are all very attentive and caring. Overall, we could not
have found a better home for all my sister-in-law's needs. Also, may I say the food is all home-cooked and very tasty and they meet all her needs with very soft foods and find the time to feed her.
Reply from Mehul Shah, Director at Croft Lodge
Thank you for the glowing feedback! We are so delighted your sister-in-law feels at home. Our caring staff are our best assets to ensure residents have the best possible experience. We appreciate you…read more
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Review from Caroline S (Daughter of Resident) published on 24 October 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum has been living at Croft Lodge since July 2022 and she is very happy there. The care staff are exceptionally caring, it seems more than a job for some of them, who seem to have real affection and care for my mum. Honestly, I wish my mum could have more exercise and activity but I think there
isn’t enough time for that these days. The food always looks excellent with lovely home-cooked meals, individualised to residents’ needs, for instance, my mum’s weight needs building up, so they add high-calorie ingredients to her meals. The staff know her well and respect her opinions and dignity. I would definitely recommend Croft Lodge, based purely on how happy and calm my mum is there, and that is down to the excellent staff team.
Reply from Tushar Shah, Director at Croft Lodge
Thank you for taking the time to leave a review, Caroline. We are delighted to hear that your mother is happy and well cared for at Croft Lodge. Our staff truly have a passion for providing…read more
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Review from Amanda P (Daughter of Resident) published on 20 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was very well looked after by a fantastic team at Croft Lodge for 3 and a half years. The team were very professional and attentive and met the needs of my mum. We as a family were treated as part of the Croft Lodge family and always felt welcome when we visited Mum. I would highly recommend
Croft Lodge.
A massive thank you to you all.
Reply from Tushar Shah, Director at Croft Lodge
Hi Amanda, thank you so much for taking the time to write this lovely review. We are pleased to have been able to provide your mum with excellent care and make her feel like part of our family at…read more
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Review from Tony S (Respite Resident) published on 17 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone is so friendly and helpful.
I have thoroughly enjoyed my staff and don't want to leave.
Reply from Tushar Shah, Director at Croft Lodge
Dear Tony, thank you for your lovely review and feedback. We are really pleased that you enjoyed your stay with us. Please do pop in for a cuppa, as you are always welcome.
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Review from Edward M (Husband of Resident) published on 14 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife has been in Croft Lodge for most of February. She has some medical problems but with the care and excellent attention, she is improving daily. The care staff and management can't do enough to help and I am hoping with her care in Croft Lodge she will be home very soon.
Reply from Tushar Shah, Director at Croft Lodge
Thank you so much for taking the time to write this review. We are so happy to hear that your wife is improving and that you are pleased with the care she has received at Croft Lodge. We will do our…read more
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Current Review Score: 9.8 (9.824)

Overview of Review Score

The Review Score of 9.8 (9.824) out of 10 for Croft Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.824 for Croft Lodge is calculated as follows: ( (160 Excellents x 5) + (23 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 188 Ratings = 4.824
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Croft Lodge is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Aug 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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Meet the Team (2)

Mehul and Tushar

Mehul and Tushar Shah

Job Title: Directors Joined: 2018

Prior to starting Centrum Care Homes, Mehul and Tushar successfully, and continue, to lead by example in excellence in domiciliary care. Rated outstanding with the CQC and continue to provide outstanding care in the Reading area.


Mehul worked in the City within Investment Banking and Finance, working for leading Global Investment banks. Within a short period of time, Mehul was given the opportunity and responsibility of managing the bank's extensive European Property portfolio as well as advising multinationals on their mergers and acquisitions strategy.


Mehul has a passion for operational excellence, working with the team to ensure that the system and processes are in place to deliver and evidence quality care. Mehul works alongside the team to ensure that the team is meeting CQC standards, and operational sustainability and has a key eye for detail.


Prior to launching Bluebird Care, Tushar worked at Mars Inc, working in a variety of management roles in IT, Commercial, Sales and Marketing. He was responsible for the management of Mars' European Advertising and Media Agency relationships.


Tushar has a passion for bringing creative ideas to fruition to better the quality of life of our residents and team alike. Tushar works alongside the team to support business development. Working in partnership with the councils, CCGs and local charities, Tushar works in identifying challenges and putting in place sustainable and innovative long-term solutions.


Tushar is also passionate about developing a culture of quality and excellence within the workforce.

Sharon

Sharon Jerwood

Job Title: Registered Care Manager

I am an experienced Registered Manager with over 40 years in the care sector. My journey began in nursing homes, where I developed a strong foundation and deep passion for providing high-quality care. Throughout my career, I’ve worked across a wide range of settings including nursing, mental health, learning disabilities, dementia, and residential care.


What has always driven me is the privilege of supporting individuals at every stage of life – especially in their final moments, where compassion and dignity are paramount. One of my proudest achievements was when my team were finalists in the Great British Care Awards for End of Life Care – a true testament to their dedication and the standard of care we strive for every day

I am a dedicated Registered Manager of a care home, committed to delivering high-quality, person-centred care that empowers residents to live joyful and fulfilling lives. I take pride in fostering a supportive team culture and upholding the core values of compassion, dignity, and respect.


I enjoy my job because it allows me to make a meaningful difference in people’s lives every single day. After over 40 years in care, I still feel incredibly privileged to support individuals, particularly during their later years and at the end of life. It’s a role that demands compassion, patience, and dedication – and it’s deeply rewarding to know that the care we provide brings comfort, dignity, and joy to our residents.

I enjoy music and regularly attend music events across the UK. I have two grandchildren, one of whom lives in Australia, and speaking on the phone with them most days is one of the highlights of my day. I live by the beach and love spending sunny days there with my family.

Frequently Asked Questions about Croft Lodge

What types of Care is Croft Lodge registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Croft Lodge have?

There are 24 Single Rooms.

What are the Facilities & Services at Croft Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Croft Lodge to the centre of Teignmouth?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

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