Croft Lodge

26 Haldon Avenue, Teignmouth TQ14 8LA
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9.7 46 Reviews
  • Croft Lodge, Teignmouth
Croft Lodge is a 24 bedroom residential care home. Their aim is to fulfill the lives of residents who require support in the later stages of life. Trained staff are available to make a difference and they welcome the opportunity to discuss how they can support your loved ones.

The home, overlooks the bay with sunshine flooding the gardens and house.

Their home offers the following services:

- 24 bedroom over two floors, with lift access
- In-house cook and freshly prepared food based on residents preferences
- Residents lounge and conservatory
- Activities co-ordinator with regular 1:1 and group activities
- Trained and welcoming staff

Croft Lodge is a home for home for those looking for that something special.

A warm and friendly environment, it attracts those looking for a home that provides reassurance and comfort. All bedrooms are furnished and you have the opportunity to bring some of your own personal items to make it feel like home.

At Croft Lodge they are proud to offer the following services to all residents:

- Your own dedicated room, shared rooms can be arranged
- Dedicated activities
- Hairdresser and Chiropodist Services
- Freshly cooked meals on site
- Laundry Service
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Care Provided by Croft Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 24 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1300
  • Self-Funded Residential Dementia Care: from £1300
  • RESPITE Self-Funded Residential Care: from £1300
  • RESPITE Self-Funded Residential Dementia Care: from £1300

Fees are based on individual requirements and room choice.

These prices are only a guideline, please contact Croft Lodge to find out the exact price for your requirements.

Contact Croft Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Croft Lodge to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Sharon Jerwood (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (24)
  • Couples/Companion Rooms (0)

Visiting

  • The team warmly invite you to visit any of their homes. Meet the team, explore the environment, and experience the warm and welcoming community.

Parking

  • Free on-site parking is available for residents, visitors, and staff, including accessible spaces near the main entrance for easy access.

Croft Lodge Reviews (46)

9.7

Croft Lodge has a Review Score of 9.7 (9.741) out of 10, based on 17 reviews in the last 2 years.
Over all time Croft Lodge has 46 reviews.

Overall Experience
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Date Published
  • 46
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Reviewer Connection to Croft Lodge
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  • 9
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Total of 46, showing 41-46
Review from Annie G (Daughter of Resident) published on 27 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Croft Lodge is an excellent care home in all aspects. My dear dad is treated with the utmost respect and his care needs are fully met. The manager and staff are just wonderful, it is always a pleasure to visit my dad as everyone makes me feel so welcomed. The most important factor to me is that my dad
is cared for 24/7 which obviously allays any worries/fears and concerns that I have. My heartfelt thanks to everyone at Croft Lodge.
Reply from Mehul Shah, Director at Croft LodgeThank you so much for your kind words Annie. All the team are very fond of your dad, and we are glad that we are able to help.
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Review from Feeb (Daughter-in-law of Resident) published on 18 February 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother-in-law always seems happy at the home, occasionally I will have a little moan about certain things but on the whole, I am happy with the care etc.
Reply from Mehul Shah, Director at Croft LodgeThank you for kind feedback, much appreciated.
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Review from Clive W (Son-in-law of Resident) published on 13 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mother-in-law is very settled in Croft Lodge and is very happy.
The staff are all very caring and nothing is too much trouble for them.
Medical service is very good.
Reply from Tushar Shah, Director at Croft LodgeThank you for your kind words, much appreciated.
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Review from Helena C (Daughter of Resident) published on 13 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Croft Lodge has been my mother's care home for one and a half years.
They have more than cared for my mother's needs, always helpful and resolving any issues quickly and sensitively.
I have always had full access to my mother's room when visiting, and any communication has been well done.
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Review from Teresa W (Daughter of Resident) published on 13 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is a friendly place, the staff all are caring, couldn't be more helpful.
We are pleased Mum is being looked after well.
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Review from Clare C (Daughter-in-law of Resident) published on 12 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Although my involvement with Croft Lodge was limited due to my father-in-law's ill-health, my experience was second to none. My father-in-law was discharged from his local hospital in Surrey to Devon as he needed to be closer to family - that is a stressful thing to organise but the team at Croft Lodge
were incredibly professional and empathetic in how they spoke to my husband and I. Throughout his stay my father-in-law went downhill quickly, which meant we had a number of calls and updates; again all of which were caring and compassionate. We even had dealings with the Operations Manager due to finance issues with the council - but she put us at ease that the mistake wasn't ours and handled all the communication herself only updating us to say things were sorted. We had heard negative stories about the home under the previous management - but I can assure you that the new team are truly fantastic - I cannot recommend the home enough - I would like to tick something higher than excellent!
Reply from Jacqui Parker, Operations Manager at Croft LodgeThank you for your feedback Clare, I'm glad we were able to make the whole situation less stressful for you. Your father-in-law was well liked in the home too! It's nice to hear that the changes we're making are showing through to you.
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Current Review Score: 9.7 (9.741)

Overview of Review Score

The Review Score of 9.7 (9.741) out of 10 for Croft Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.816 for Croft Lodge is calculated as follows: ( (169 Excellents x 5) + (27 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 201 Ratings = 4.816
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for Croft Lodge is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Aug 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Mehul and Tushar

Mehul and Tushar Shah

Job Title: Directors Joined: 2018

Prior to starting Centrum Care Homes, Mehul and Tushar successfully, and continue, to lead by example in excellence in domiciliary care. Rated outstanding with the CQC and continue to provide outstanding care in the Reading area.


Mehul worked in the City within Investment Banking and Finance, working for leading Global Investment banks. Within a short period of time, Mehul was given the opportunity and responsibility of managing the bank's extensive European Property portfolio as well as advising multinationals on their mergers and acquisitions strategy.


Mehul has a passion for operational excellence, working with the team to ensure that the system and processes are in place to deliver and evidence quality care. Mehul works alongside the team to ensure that the team is meeting CQC standards, and operational sustainability and has a key eye for detail.


Prior to launching Bluebird Care, Tushar worked at Mars Inc, working in a variety of management roles in IT, Commercial, Sales and Marketing. He was responsible for the management of Mars' European Advertising and Media Agency relationships.


Tushar has a passion for bringing creative ideas to fruition to better the quality of life of our residents and team alike. Tushar works alongside the team to support business development. Working in partnership with the councils, CCGs and local charities, Tushar works in identifying challenges and putting in place sustainable and innovative long-term solutions.


Tushar is also passionate about developing a culture of quality and excellence within the workforce.

Sharon

Sharon Jerwood

Job Title: Registered Care Manager

Sharon is an experienced Registered Manager with over 40 years in the care sector, having worked across nursing homes, residential care, dementia care, mental health, and learning disabilities. Her extensive experience has shaped a strong commitment to delivering high-quality, person-centred care.


She is particularly passionate about supporting people during their later years and at the end of life, where compassion, dignity, and respect are paramount. One of her proudest achievements was when her team were finalists in the Great British Care Awards for End of Life Care, recognising their dedication and the high standards of care they provide every day.


As Registered Manager, Sharon fosters a supportive and positive team culture, ensuring residents feel safe, valued, and truly at home. She finds great reward in making a meaningful difference in people’s lives each day.


Outside of work, Sharon enjoys music and attending events across the UK. She lives by the beach and loves spending time there with her family, including keeping in regular contact with her grandchildren.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Croft Lodge to verify any information. View our terms and conditions. Croft Lodge has an Enhanced Service - more info.