Doveridge Care Home, Colyton, Devon

Doveridge Care Home is the only care home located in the market town of Colyton, Devon. It provides dementia care for older people.

The home was rated 'Outstanding' by the Care Quality Commission on 12 November 2016. As of June 2017, less than one per cent of all care homes have received such a high rating.

Group: Doveleigh Care Ltd

Person in charge: Nicola Harris (Registered Manager)

Local Authority / Social Services: Devon County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 20 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 18

Shared Rooms: 1

Rooms with ensuite WC: 3

Weekly Charges Guide: Personal Care Single £456 – £739 , Personal Care Shared (per person) £456 – £500 (These prices are only a guideline, please contact Doveridge Care Home to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Doveridge Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

10 Doveridge Care Home has a Review Score of 10 (9.980)

The Review Score of 10 (maximum of 10) for Doveridge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 17 Reviews over all time. This Average Rating is also the rating value for Doveridge Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 12 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.98 for Doveridge Care Home is calculated as follows: ( (200 Excellents x 5) + (4 Goods x 4) ) ÷ 204 Ratings = 4.98

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Doveridge Care Home is based on 12 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 4 positive Reviews (20 registered maximum number of service users ÷ 5). 12 Reviews ÷ 4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    17
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Doveridge Care Home?

  • Extremely LIKELY
    16
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Doveridge Care Home

  • Daughter of Resident/Service User
    6
  • Son of Resident/Service User
    4
  • Resident / Service User
    3
  • Husband of Resident/Service User
    1
  • Respite Resident/Service User
    1
  • more

I really enjoy my visits to Doveridge. The staff are all so lovely and make a big effort to do all they can for everyone.
I like meeting new friends and sit talking with them or going out on trips together. We sit in the garden when it is nice and I really enjoy this.
I feel like I have an extended family here now it's really lovely.

How likely would you be to recommend Doveridge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father has now visited Doveridge for a respite stay and for day care. He has been extremely happy here, finding the staff very friendly and happy to attend to all of his needs.
He says the food is excellent and you can always ask for more. He has also found that the trips out with the activities organiser are very enjoyable and there is always a drink and a snack to look forward to.
His room was of an excellent standard, with a large en-suite shower room, where he could manage a daily shower with little help, this made him feel very happy as it gave him a confidence boost.
He is looking forward to visiting again in the future.

How likely would you be to recommend Doveridge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

They are very good at helping people. I enjoy all the home cooked food, especially the tea and cakes.

How likely would you be to recommend Doveridge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very happy here. All the staff are very kind and caring. The food is excellent. I feel cared for and safe.

How likely would you be to recommend Doveridge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A very happy, comfortable home. I am very happy here. Staff are kind and helpful.

How likely would you be to recommend Doveridge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Doveridge Care Home is an excellent care home. Staff are friendly, caring and always focussed on the residents. The staff are always striving for best practice. Management strong and always looking for improvements.

How likely would you be to recommend Doveridge Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The home provided good care for mum and looked after her very well. She was able to eat well and regularly and enjoyed several trips out and regular activities in the home. Communication was easy as we could speak anytime on the phone and could also visit regularly.

How likely would you be to recommend Doveridge Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I am very happy with the care my mother receives at Doveridge. She is happy and secure.

How likely would you be to recommend Doveridge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been very happy with all the care that my dad has had over the last five years and nothing bad at all to say about the staff.

How likely would you be to recommend Doveridge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff are always friendly and visitors are welcomed. My husband is well looked after day and night.

How likely would you be to recommend Doveridge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

All of the staff are friendly and caring. They work hard both to care for our mother and ensure we are kept informed at all times.

How likely would you be to recommend Doveridge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I can only express my gratitude to the manager and staff for the excellent care and love my mother is getting in this wonderful home. All credit to all staff, my mother couldn't be better cared for anywhere. Many many thanks.

How likely would you be to recommend Doveridge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum has been in Doveridge since January this year following two short periods in other homes. Staff at Doveridge have made my Mum feel very welcome and she has settled in quickly. This kindness has been extended to my Dad who visits daily and staff are very supportive towards him, he often eats with Mum, adding a bit of normality to their lives. Recently it was Mum's 80th birthday and the home let us take over one of the lounges for a family party enabling us to make a very special memory.
Mum's dementia is very hard to come to terms with but I have found the staff supportive and there for us too. Any worries we may have we can discuss with the Manager who is very friendly and approachable. Mum's Keyworker is very kind and caring and has been exceptional in the way she looks after Mum, nothing is too much trouble.
I have found Doveridge to be a very homely home and the care is of a very high standard. I would not hesitate to recommend it.

How likely would you be to recommend Doveridge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My sister is a resident of Doveridge. I find all the staff very welcoming and friendly and am pleased with the excellent care my sister is getting and their attention to detail.

How likely would you be to recommend Doveridge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Care and consideration is excellent. My wife could not be in a better care home. All staff are obviously well trained and very professional and all understand the needs and requirements of all residents.

How likely would you be to recommend Doveridge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother moved to Doveridge Care Home in June because she had dementia and found it difficult at home. She loved it and enjoyed going out on trips for tea and scones at garden centres and lots more. She loved the company and made new friends. The staff were very kind to her and all the residents made us welcome too. Our mother died after a short illness and after the hospital she was bought back to Doveridge Care Home where she felt safe. The girls hospice nurses and everyone were wonderful. We were treated very kindly and were told to treat the place like home. We were able to stay in Mum's room with her until the end. The kindness and care were exceptional. A better place I will never know.

How likely would you be to recommend Doveridge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been at Doveridge since early June, she settled in well, she enjoyed the outings and activities. A friendly lady, she loved the friendly staff who were wonderful to her. She died after a short illness. We the family were treated so well. We were able to stay with her in her room until the end. The endless care and kindness was amazing.
My mother wanted for nothing and we didn't either. They made us so welcome. We had meals that were freshly made as we are vegetarians. We were able to use the shower room and felt very cared for. A wonderful home, only sorry mum wasn't there longer.

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Doveridge Care Home

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

April 2017

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Doveridge Care Home