Kahala Court

Kahala runs smoothly, it is clean, well looked after and cozy. Sometimes the TV and music is too noisy for the residents and visitors. Overall excellent. I would recommend it.

My mother was a resident at Kahala Court fort three years, and in that time the staff and management have looked after her with care & compassion. In her declining years, she was made comfortable and although she didn't take part in many of the activities provided, she at least was entertained by them! The atmosphere in the home was always cheerful and friendly. I couldn't have asked for better care for my mother.

Our mother was a resident for over 4 years up until her recent death. She really felt as though this was her home and we as her family really appreciated the excellent care she received. This was especially apparent during the past weeks when her needs became much more demanding. The care and attention by the staff was second to none and showed a high degree of excellence and patience. We would also like to highlight the incredible level of support and comfort shown to family members during the final weeks. We wish to express our heartfelt thanks to the whole team at Kahala Court.

My husband has had a week's respite. He enjoyed his stay and was very happy with his care. I’m glad he was well cared for. I would take him there for respite again. He was extremely happy and would like to go there again.

Mum feels safe and well cared for at Kahala Court. This gives my family great peace of mind. Mum consistently praises the staff for their friendly manner, willingness to help, and caring attitude which I have also witnessed firsthand. Mum really enjoys the meals provided at Kahala which are tasty and nutritious. They cater well to her gluten-free diet. Staff have an efficient system of medication administration.

Kahala Court is friendly, small and caring. We were very fortunate to have found a place for my mother. It was just very sad that in the end it was not for longer as she passed away there after only a couple of months at the age of 93.

My mother-in-law has been treated with great care and respect throughout her stay in Kahala Court, especially recently having lost her husband who was also at the home. The staff are like a family to the residents and this love is what makes Kahala Court such a good place to live. The management and all the staff have kept residents safe and well and communicated with families at all stages of the pandemic. They are an exemplary team.

Staff are friendly and treat residents with courtesy. Medical needs take care of too.

We, as a family, have been very happy with the care received for Mum. She is very happy here, enjoys the food and is looked after very well. She is quite content and appreciative if all that is done for her.

My mother did not find it easy moving from independent living to residential care, but Kahala Court made her feel welcome and gave her a homely, warm and friendly environment to settle into. The staff are very accommodating and whilst respecting her privacy also encouraged her to join in a variety of things. As my mother's life drew to its end the care was second to none. I was very reassured that my mother's needs were well looked after. I certainly would recommend Kahala Court and it's great team of dedicated carers.

When my mother moved into Kahala Court just over five years ago I was happy with the care being provided. However, over the past year, amid a change of ownership, several changes of manager and a high turnover of care staff, the quality of care she received declined worryingly. I have, regrettably, had to raise concerns with the Care Quality Commission over medical care and record-keeping which could have led to extremely serious consequences.

When my mother passed away, aged 97, we received not one single word of condolence or sympathy from the management at Kahala Court.

Therefore, while the home remains under its current ownership and management, I could not, in all honesty, recommend Kahala Court as a safe and caring environment which is a sad reflection of its changing standards over the past year.

My mother-in-law has settled well and is in good health for a 90-year-old. She is reminded to take her medication and eat regularly - things she used to forget, causing concern and worry for the family.

Well established care home with experienced and caring staff. My mother receives close attention from all the staff who are generally most kind and supportive. The management team seem to be very hands-on and keep me in touch with my mum's needs and general well being. I would strongly recommend Kahala Court.

My parents love the staff (always fun) love the exceptional food and I am able to relax knowing that they are in a safe and happy environment.

We have had a new manager recently who is very good, friendly, approachable and we have had 2 helpful residents' meetings.

Overall Kahala Court is a well run, caring and friendly home. The staff are considerate of resident's needs. The building is old and that brings its own difficulties. In particular, the heating system fails occasionally. Communications could be improved; requests and messages do not always get passed on at shift changes. Social activities are limited and those that are provided are repetitive. Residents are not taken out on trips.

Everyone makes us feel welcome and our comments are always welcomed by the management and staff.

I do want to say a big 'thank you' to everyone at Kahala for their assistance with Mum. It isn't easy to please everyone. Thank you.

All of the staff at Kahala Court were fantastic with me and my dad. He was only there for a short while but they were so understanding and caring. They took him on the same day, I enquired without any hesitation and made all of us feel so welcome. Nothing was ever too much for them and they were very encouraging and supportive of my father and me. We couldn't have asked for a better experience. I would recommend Kahala Court to anyone!

My 98 year old father has had the kindest of attention at Kahala Court. He was not an easy man to deal with but was treated with the utmost respect. The carers go out of their way to please the residents and dad thought they were kind an helpful. The home itself is beautifully maintained, very cosy and clean. It was nice to be encouraged to visit at any time I liked, nothing to hide there. His end of life care was exceptional and he passed away peacefully.