Manor Court

257 Blandford Road, Efford, Plymouth PL3 6ND
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Top 20 carehome certificate
9.8 64 Reviews
  • Manor Court, Plymouth
Anchor's Manor Court is situated in Efford just outside Plymouth and benefits from good road and public transport links.

The home provides residential and care for older people living with dementia for up to 37 residents, in homely and comfortable single, ensuite rooms.

Those living at Manor Court have personalised, detailed care plans which are designed in conjunction with individuals and their loved ones to ensure their changing needs are continually met.

Customers are cared for by staff who are well-trained and who work hard to get to know each individual. The catering team gets to know the dietary requirements and preferences of each resident to provide fresh and appetising menus. Activities are arranged with residents input.

Anchor is England’s largest provider of housing and care for those over 55 years of age. It has over 60 years of experience as a not-for-profit provider of services to older people.
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Care Provided by Manor Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1150
  • Self-Funded Residential Dementia Care: from £1150
  • RESPITE Self-Funded Residential Care: from £1150
  • RESPITE Self-Funded Residential Dementia Care: from £1150

These prices are only a guideline, please contact Manor Court to find out the exact price for your requirements.

Contact Manor Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Manor Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in Charge

  • Arron Dark (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2007

Room Information

  • Single Rooms (37)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (37)

Visiting

  • Visitors are welcome at Manor Court.

Parking

  • Onsite parking is available, including disabled spaces.

Manor Court Reviews (64)

9.8

Manor Court has a Review Score of 9.8 (9.760) out of 10, based on 11 reviews in the last 2 years.
Over all time Manor Court has 64 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Manor Court
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Review from Lesley P (Daughter of Resident) published on 13 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Warm, friendly, caring, uplifting environment. Food is extremely good. All of the carers relate to the residents as if they are family. My family feel blessed that our mother is here.
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Review from Carol H (Daughter of Resident) published on 31 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mom came to Manor Court in November 2017 after she came out of hospital. She was staying for a few weeks but ended up staying due to the fact that she seemed and still is happy here. Staff are caring and everyone is taken care of.
Food is very good, mum has put on much-needed weight. The rooms are
cost and clean. Excellent care home. Staff are fabulous and I would recommend.
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Review from Denise Y (Daughter of Resident) published on 31 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The first thing that struck was the security, it made me feel safe.
The staff - what an amazing group of people. They could not do enough for the residents. The activities were lovely to watch, to see the residents happy. The jukebox I thought was a lovely touch with the music matching their age group.
Meal times I've noticed they are so aware of the residents' needs as individuals. The staff are so polite and respectful of the residents, they knock and shout before they enter their rooms. The family are always made welcome to join in all they do. I feel strongly my mum is in the right place.
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Review from E M (Wife of Resident) published on 22 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has settled in really well. He likes his room and it is nice and private when family visit. The staff are all very polite and helpful. One big bonus is the lack of "bells" ringing continuously as in other care homes - so much more restful and less stressful for the residents (and visitors)
He is always ready for mealtimes which he enjoys. When looking for a place suitable for my husband, we liked how we were shown around, the general atmosphere and the welcome we were given. We made a good choice and thank you.
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Review from Wynne D (Resident) published on 23 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is a very nice place to be in - clean. Polite, nice people.
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Review from Jeanette E (Resident) published on 7 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was a bit dubious about having a 3-week respite stay in a care home but my worries were definitely unfounded. I couldn't have had better treatment and care. All staff were helpful and friendly and literally couldn't have done more to make my stay a happy and comfortable one. The food was good and
the room clean. Nothing was too much trouble. If I ever need to go into care again I would not go anywhere else. Management and staff deserve a round of applause.
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Review from Alan R (Son of Resident) published on 11 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 90-year-old mother is at Manor Court awaiting assessment. The premises and facilities are of a very high standard and spotlessly clean at all times. The food is always hot and freshly prepared in the kitchen on site and enjoyed by mum.


The staff are always attentive and nothing appears too much

trouble for them. Extremely happy for the care, dignity and respect shown and all with good humour.
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Review from D B (Son of Resident) published on 24 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father who is a resident at Manor Court Care Home, has been seriously ill. The care given to him has been outstanding. We have to travel from Lincolnshire and we are always treated well and given tea and biscuits, sandwiches, even a room if one is free!
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Review from J H (Wife of Resident) published on 4 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I feel that my husband is being well cared for by kind and helpful staff.
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Review from Christine P (Daughter of Resident) published on 19 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my Father went to Manor Court he had just come out of a hospital.
All the staff at Manor Court made him very welcome.
Their kindness and care have made his recovery very much sooner than I expected.
I would recommend this care home to anyone.
I send my love and thanks to everyone who cared
for my father.
I can never thank you enough.
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Review from D M (Son of Resident) published on 23 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was admitted to hospital on 10/5/17 with a suspected hip fracture. This proved to be the case and he needed his special tablets/medicine. One of the carers delivered them in her own time during the late evening. Nothing is too much trouble for the staff. They are simply outstanding.
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Review from Andy V (Son-in-law of Resident) published on 25 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I truly believe that the staff at Manor Court have the best interest of the residents at heart and strive to do their very best for them. The staff also consider the needs of those who visit to ensure that any concerns are addressed and are always kept up to date with the condition of their loved one.
A very caring care home long may it continue.
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Review from Hazel H (Resident) published on 15 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with the care I received.
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Review from E B (Relative of Resident) published on 2 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I live in New Zealand and have been visiting family here. I work in Elder Care in New Zealand.
I found Manor Court very warm, welcoming and friendly. The residents appeared well cared for and were enjoying an Easter Party. We were made very welcome by all the staff and encouraged to join in with the
activities.
I was impressed with the resident's personal room space and facilities.
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Review from Derek P (Son of Resident) published on 24 April 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My Mum is happy to be in the care home, she is now comfortable in her surroundings she now calls home. In the last month, she has been involved with all the activities that are simple to remember such as cake decorating and listening to the entertainers who visit the home. During the month she has also
felt vulnerable as another resident has been entering her room and is sometimes in a state of undress which has frightened her as this is a male resident. I have asked for a hallway camera to be installed but privacy issue does not allow this, staff cannot be around her room all the time so we find this is a problem. She has just celebrated her 91st birthday.
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Review from Anne L (Daughter of Resident) published on 24 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad came to this home as a temporary arrangement from hospital, I felt instantly my dad was at home he seemed happy and laughing and joking with staff, but the thing I liked the most of all is the openness, we as a family can visit, we can come and go as we please, which makes me feel my dad isn't
in an institution but a home, and he has since then made the decision to stay and is happy and a pleasure to go and see him.
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Review from Lynda M (Daughter-in-law of Resident) published on 29 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home staff have been excellent dealing with my mother and father in law. They have given us peace of mind knowing they have been looked after and are in a safe place. The staff are very willing to go the extra mile and nothing is too much trouble.
The sympathy and sincerity of the staff when
my mother in law passed away was genuine and very much appreciated by all the family. Excellent service.
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Review from A W (Son of Resident) published on 23 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Manor Court is a real home from home. My mother loves it here and she has a beautiful room. The staff are all very friendly and are always very helpful. There's always some activity or entertainment going on so there's always something for the residents to do. The home itself is absolutely spotless
and I can't praise it enough.
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Review from Kathryn E (Wife of Resident) published on 20 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Manor Court is one of the best I have ever seen. The kindness shown by the staff is lovely. When I leave my husband, I feel he is being looked after and safe.
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Review from Karen C (Granddaughter of Resident) published on 15 December 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Nan has dementia and has not been very well. She has received very close attention to ensure she does not deteriorate further. All staff treat her with dignity and respect and with so much care. They can't do enough for her. It is a lovely home with good sized rooms and lots of activities and communal
areas if individuals want it.
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Current Review Score: 9.8 (9.760)

Overview of Review Score

The Review Score of 9.8 (9.760) out of 10 for Manor Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.985 for Manor Court is calculated as follows: ( (130 Excellents x 5) + (2 Goods x 4) ) ÷ 132 Ratings = 4.985
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.775 Points relating to the number of positive Reviews for Manor Court is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 = 3.775
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (13)

Meet the Team (2)

Arron

Arron Dark

Job Title: Home Manager

Hi, I’m Arron - Home Manager. I have worked in the care industry for over 16 years. I started my career as a care assistant within Anchor before returning to a sister home over two years ago as a registered manager. I enjoy supporting my team and love to promote happy living in later life for our residents at Manor Court.

Katy

Katy Lowe

Job Title: Deputy Manager

Hello, I’m Katy, Deputy Manager. I have worked in care for over 13 years. I started working as a housekeeper in a care home to and I worked my way up to being a Deputy Manager. I support the team with all the care oversight within the home. I enjoy chatting with staff, relatives and residents, and I am always happy to help where I can.

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