Manor Court

257 Blandford Road, Efford, Plymouth PL3 6ND
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Top 20 carehome certificate
9.8 64 Reviews
  • Manor Court, Plymouth
Anchor's Manor Court is situated in Efford just outside Plymouth and benefits from good road and public transport links.

The home provides residential and care for older people living with dementia for up to 37 residents, in homely and comfortable single, ensuite rooms.

Those living at Manor Court have personalised, detailed care plans which are designed in conjunction with individuals and their loved ones to ensure their changing needs are continually met.

Customers are cared for by staff who are well-trained and who work hard to get to know each individual. The catering team gets to know the dietary requirements and preferences of each resident to provide fresh and appetising menus. Activities are arranged with residents input.

Anchor is England’s largest provider of housing and care for those over 55 years of age. It has over 60 years of experience as a not-for-profit provider of services to older people.
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Care Provided by Manor Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1150
  • Self-Funded Residential Dementia Care: from £1150
  • RESPITE Self-Funded Residential Care: from £1150
  • RESPITE Self-Funded Residential Dementia Care: from £1150

These prices are only a guideline, please contact Manor Court to find out the exact price for your requirements.

Contact Manor Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Manor Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in Charge

  • Arron Dark (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2007

Room Information

  • Single Rooms (37)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (37)

Visiting

  • Visitors are welcome at Manor Court.

Parking

  • Onsite parking is available, including disabled spaces.

Manor Court Reviews (64)

9.8

Manor Court has a Review Score of 9.8 (9.760) out of 10, based on 11 reviews in the last 2 years.
Over all time Manor Court has 64 reviews.

Overall Experience
  • 56
  • 7
  • 1
  • 0
  • 0
Date Published
  • 64
  • 4
  • 6
  • 11
  • 53
Reviewer Connection to Manor Court
  • 28
  • 15
  • 4
  • 4
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 64, showing 61-64
Review from Colin P (Son of Resident) published on 21 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been at the home for several weeks, obviously, confused and afraid. The staff have been really great, friendly and helpful. The only criticism I have is that the doors to the rooms should have a door handle and catch (not necessarily locking but more secure) as the door tends to open on its
own if there is a slight breeze or if someone touches it (as older confused folk tend to do including my mum) when the door does open involuntarily it frightens her and she loses the "feeling" of being in her own house.
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Review from Eileen C (Daughter of Resident) published on 7 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This was the first-time mum has been away from home and myself. I am very happy with the care given and made mum settle very quickly. I asked my mother if she should stay at Manor Court when social services said there could be a need to move. Manor Court dealt with this very quickly, giving me little
time to worry. Mum is always happy. Mum loves the accommodation as she is not a good mixer, very slowly joining in which I was pleased to see, Staff always ready to talk and help out with anything you ask.
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Review from Mary W (Daughter-in-law of Resident) published on 17 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law lived very happily at Manor Court for two years. She had an excellent room- spacious, light, spotlessly clean. She was very well fed and cared for. The staff were superb and greatly enhanced her experience there. They were exceptionally caring, cheerful and helpful in every way. I
cannot praise them highly enough.
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Review from Kathleen L (Resident) published on 8 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming on arrival. All staff are very helpful with any queries and able to deal with them. All staff have a pleasant manner and are anxious to please always. Nothing was too much trouble. Peaceful area, pleasant gardens to enjoy. All visitors were made very welcome which is important. Any contact
with outside sources was always flowed up ie. district nurse, chiropodist.
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Current Review Score: 9.8 (9.760)

Overview of Review Score

The Review Score of 9.8 (9.760) out of 10 for Manor Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.985 for Manor Court is calculated as follows: ( (130 Excellents x 5) + (2 Goods x 4) ) ÷ 132 Ratings = 4.985
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.775 Points relating to the number of positive Reviews for Manor Court is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 = 3.775
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (13)

Meet the Team (2)

Arron

Arron Dark

Job Title: Home Manager

Hi, I’m Arron - Home Manager. I have worked in the care industry for over 16 years. I started my career as a care assistant within Anchor before returning to a sister home over two years ago as a registered manager. I enjoy supporting my team and love to promote happy living in later life for our residents at Manor Court.

Katy

Katy Lowe

Job Title: Deputy Manager

Hello, I’m Katy, Deputy Manager. I have worked in care for over 13 years. I started working as a housekeeper in a care home to and I worked my way up to being a Deputy Manager. I support the team with all the care oversight within the home. I enjoy chatting with staff, relatives and residents, and I am always happy to help where I can.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Manor Court to verify any information. View our terms and conditions. Manor Court has an Enhanced Service - more info.