Manor Court

257 Blandford Road, Efford, Plymouth PL3 6ND
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Top 20 carehome certificate
9.8 64 Reviews
  • Manor Court, Plymouth
Anchor's Manor Court is situated in Efford just outside Plymouth and benefits from good road and public transport links.

The home provides residential and care for older people living with dementia for up to 37 residents, in homely and comfortable single, ensuite rooms.

Those living at Manor Court have personalised, detailed care plans which are designed in conjunction with individuals and their loved ones to ensure their changing needs are continually met.

Customers are cared for by staff who are well-trained and who work hard to get to know each individual. The catering team gets to know the dietary requirements and preferences of each resident to provide fresh and appetising menus. Activities are arranged with residents input.

Anchor is England’s largest provider of housing and care for those over 55 years of age. It has over 60 years of experience as a not-for-profit provider of services to older people.
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Care Provided by Manor Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1150
  • Self-Funded Residential Dementia Care: from £1150
  • RESPITE Self-Funded Residential Care: from £1150
  • RESPITE Self-Funded Residential Dementia Care: from £1150

These prices are only a guideline, please contact Manor Court to find out the exact price for your requirements.

Contact Manor Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Manor Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in Charge

  • Arron Dark (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2007

Room Information

  • Single Rooms (37)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (37)

Visiting

  • Visitors are welcome at Manor Court.

Parking

  • Onsite parking is available, including disabled spaces.

Manor Court Reviews (64)

9.8

Manor Court has a Review Score of 9.8 (9.760) out of 10, based on 11 reviews in the last 2 years.
Over all time Manor Court has 64 reviews.

Overall Experience
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Reviewer Connection to Manor Court
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Review from Yvonne H (Daughter of Resident) published on 19 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Manor Court for about 8 months. Despite her memory problems, she appears to be happy and content with the care and support she is given from the excellent staff. Mum enjoys a good rapport with all staff, who communicate with her well. The home benefits from experienced
and highly skilled team leaders, who are always available to offer support and answer queries. The new manager and deputy are extremely approachable and welcoming, and are clearly committed to enhancing the person-centred care at Manor Court. I would strongly recommend this care home.
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Review from Linda H (Daughter of Resident) published on 23 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father is a resident at this care home and I cannot speak more highly of the home. The atmosphere the manager has created has made it like a home from home. All the staff are amazing and so dedicated. Nothing is too much trouble. Well done to all of you as a family we can't thank you enough.
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Review from Shirley B (Daughter of Resident) published on 30 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Today I went to visit my mum in Manor Court care home and was delighted to learn I could visit her in her own room, the first time for nearly 18 months due to the pandemic. I was so pleased to see her room spotless, very clean and tidy. She loves being there and tells me every time I visit that she
is happy there. Her face lights up when a carer comes to see her and she really feels at home. Carers are always happy to answer my questions and nothing is too much trouble for them. As a family we are so glad we found such a great care home for our dear mum.
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Review from Lorraine G (Daughter of Resident) published on 14 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My last review was in April 2020. My mum sadly passed away a year later in April 2021. My mum's brutal illness and deterioration was very hard for me to experience. The Manager and her wonderful team were outstanding with care and kindness and so professional along the way. Thank you so very much from
all her family for taking such good care of her. You are truly the best and I will never forget you all.
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Review from Teresa H (Daughter of Resident) published on 2 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care my dad receives in this home. All staff are very friendly and professional. Thank you.
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Review from Mary L (Daughter of Resident) published on 2 December 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This is a wonderful care home with excellent staff. There is nothing that is too much trouble for them, always happy and helpful.
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Review from J A (Son of Resident) published on 21 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having Mum in Manor Court has been a difference to our family. We know she is safe and looked after. The staff are brilliant with her. She tells me all the time how good they are to her.
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Review from M S (Daughter of Resident) published on 14 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been at Manor Court for over 6 years and I am so happy with the amazing care she gets from all the carers.
I would be very happy to recommend the home to friends and family and I have done in the past.
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Review from R S (Grandson of Resident) published on 13 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home couldn't do any more if they tried; professional, caring and a lovely atmosphere. The very best of care.
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Review from E H (Daughter-in-law of Resident) published on 28 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has previously stayed in Manor Court due to various illness and recovery time would only stay in your establishment. The staff took her back when things were failing at home and was looked after beautifully! Nothing was too much trouble for her and anxious family. Mother-in-law was
failing and changing quickly, all the health care professionals were promptly contacted, the family informed and supported by all the staff. They all work well in a challenging environment.
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Review from L R (Daughter of Resident) published on 21 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
While mum was at Manor Court we were very happy with the staff, surroundings, atmosphere, friendliness, support and her room was lovely.
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Review from M H (Son of Resident) published on 12 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great home, plenty of facilities and staff from manager down to clothing ladies are always bright and cheerful.
Nothing if not supportive; to all of our Mum's needs and looked after her well during her stay.
Would whole hartley recommend for respite or long term care.
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Review from N L (Daughter of Resident) published on 9 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Manor Court has renewed my faith in care homes.
It's fun, friendly and very caring. The staff are amazing, and without this home, my mum wouldn't have settled, and I can have part of my old Mum back.
Thank you for making a difference; you are the best by far.
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Review from J C (Daughter of Resident) published on 18 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad moved from a care home in a different area to Manor Court around a month ago. He has dementia but is now less stressed, more relaxed and happy and has settled into his new home really quickly. I put this down to the positive care and attitude towards him from all the staff, (from all departments).
My dad's behaviour can be very challenging at times but the staff have treated him with patience and, in my opinion, more importantly - understanding. He is glad the food is so good. The home is very professionally run which makes me feel so much more relaxed that he is being well looked after and cared for at Manor Court. Thanks everyone.
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Review from Caroline H (Daughter of Resident) published on 17 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are amazing people.
We cannot praise them enough, for the care and consideration they gave our Mum.
We lost Mum in October but she was here for 2 years, as was her Mother before her.
It was a comfort to us knowing that she was so well cared for.
Dementia is a cruel disease and not the
easiest to understand or care for, so, a heartfelt thank you, to all the Manor Court staff, who looked after our Mum.
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Review from A H (Granddaughter of Resident) published on 10 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing home. Sadly my gran passed away, but my gran's wish was to never leave the home when she got poorly.
I can never thank the staff enough for the love and care they gave my gran. Not only did they look after my gran, they looked after us all as a family. I could not have wished for a better
home for my gran. Truly the best. All the staff are fantastic.
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Review from S K (Sister of Resident) published on 24 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been at Manor Court for 2 years and could not have been in a better home. Our own mother was also in this home many years ago and was given the same care and attention. The staff do their very best at all times and nothing is too much bother and always try to do their best. I sleep at
night knowing my sister is looked after 24 hours a day. Can I say more!
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Review from Pauline N (Sister-in-law of Resident) published on 23 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Sister in Law quickly settled at Manor Court Care home. She is very happy there. Her room is delightful, comfortable and tastefully and newly decorated. The staff are extremely kind and helpful. My husband, her brother and I have every confidence n the home and the care provided. The garden is secure
and accessible to the residents and is very well maintained and presented. Thank you Manor Court care home.
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Review from Susan F (Daughter of Resident) published on 14 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We cannot fault the staff at Manor Court. They have been wonderful with Mum and we will always be thankful. Every single one of them is kind, compassionate and lovely to all the residents. Mum passed away last month and the staff have been so kind and helpful to us. If we had our time again we would
still choose Manor Court. We will never forget them all.
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Review from John S (Son of Resident) published on 2 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and attention given to my mother was far beyond anything we, as a family, could have provided.
The dedicated team worked tirelessly to provide comfort, dignity and safety during the last 18 months of mum's life.
Staff at Manor Court are professional with patience and understanding of the
needs of the residents. Thank you so very much.
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Current Review Score: 9.8 (9.760)

Overview of Review Score

The Review Score of 9.8 (9.760) out of 10 for Manor Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.985 for Manor Court is calculated as follows: ( (130 Excellents x 5) + (2 Goods x 4) ) ÷ 132 Ratings = 4.985
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.775 Points relating to the number of positive Reviews for Manor Court is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 = 3.775
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (13)

Meet the Team (2)

Arron

Arron Dark

Job Title: Home Manager

Hi, I’m Arron - Home Manager. I have worked in the care industry for over 16 years. I started my career as a care assistant within Anchor before returning to a sister home over two years ago as a registered manager. I enjoy supporting my team and love to promote happy living in later life for our residents at Manor Court.

Katy

Katy Lowe

Job Title: Deputy Manager

Hello, I’m Katy, Deputy Manager. I have worked in care for over 13 years. I started working as a housekeeper in a care home to and I worked my way up to being a Deputy Manager. I support the team with all the care oversight within the home. I enjoy chatting with staff, relatives and residents, and I am always happy to help where I can.

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