211 Ridgeway, Plympton, Plymouth PL7 2HP
Michaelstowe is an attractive period residence which comprises a home for elderly people in the Ridgeway, at the heart of Plympton, which is near Plymouth.
The home provides person-centred care for residents in a friendly and relaxed environment.
There is also a beautiful conservatory area in which people can relax and communicate with each other.
Dedicated and compassionate staff are highly trained to care for residents of the home, 24-hours a day.
Michaelstowe is part of the South West Care Homes group.
Group: South West Care Homes Ltd
Person in charge: Amy Stokes (Manager)
Local Authority / Social Services: Plymouth City Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 24 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability
Specialist Care Categories: Alzheimer's • Challenging Behaviour • Epilepsy • Hearing Impairment & Deafness • Parkinson's Disease • Stroke • Visual Impairment
Admission Information: Residents accepted 60 years and over. Ages 60+.
Single Rooms: 24
Rooms with ensuite WC: 24
Weekly Charges Guide: Personal Care Single from £520 (These prices are only a guideline, please contact Michaelstowe to find out the exact price for your requirements.)
Facilities & Services: Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Michaelstowe: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Michaelstowe has a Review Score of 8.2 (8.208)
The Review Score of 8.2 (maximum of 10) for Michaelstowe is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Michaelstowe in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Michaelstowe is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.208 Points relating to the number of positive Reviews for Michaelstowe is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 4.8 positive Reviews (24 registered maximum number of service users ÷ 5). 1 Reviews ÷ 4.8 Target = 0.208
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Wendy H (Daughter of Resident) on Monday 12 February 2018. Relates to January 2018.
Michaelstowe Care Home has a fantastic Manager plus an equally fantastic experienced mature team of caring dedicated staff.
Team Michaelstowe go the extra mile they care for their residents and support relatives
Mum has advanced Altzimers and has recently been hospitalised
Our personal 7-year Altzimers journey has been difficult we have felt totally isolated and have had to deal with some incomprehensible situations without support
Team Michaelstowe saved us I use the term US because joining this family restored our faith in how we expect our vulnerable loved ones to be cared for
On Mums return from hospital team, Michaelstowe gave nothing less than100% to her new care regime working both with myself and the community GP
Because of this fantastic team effort, my Mother is back to her happy self-enjoying her daily routine plus planned entertainment in the cosy homely sitting room and the recreational rooms in the company of other residents
I highly recommend Michaelstowe.
How likely would you be to recommend Michaelstowe? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
Date: Saturday 14 May 2016
There are currently no Care Home Idol entrants who have performed at Michaelstowe