




Michaelstowe is an attractive period residence situated in the Ridgeway, at the heart of Plympton near the town of Plymouth.
There is a friendly and passionate team on hand 24 hours a day providing assistance with every everyday task required. Each individual has their own tailored care plan allowing for choice and flexibility.
Michaelstowe provides residential care and care for those living with dementia. The home offers both permanent placements and...
Care Provided by Michaelstowe
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 24 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fee's vary on the presentation of the resident. Please speak to Amy Stokes, the manger who will be able to help you.
The price(s) shown are provided by the care home. Contact Michaelstowe for full pricing details and T&Cs.
Contact Michaelstowe to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- South West Care Homes Ltd
- Private Owned
Person in charge
- Amy Stokes(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2002
- Number of floors: 1
Room Information
- Single Rooms (24)
Visiting
- Visitors welcome anytime.
Parking
- Michaelstowe has a small carpark situated to the side of the building, there is plenty of parking just outside of Michaelstowe on the main road.
Michaelstowe Reviews (40)
Michaelstowe has a Review Score of 9.0 (9.046) out of 10, based on 7 reviews in the last 2 years.
Over all time Michaelstowe has 40 reviews.
My dad stayed at Michaelstowe Care Home for six weeks after leaving hospital, before he was well enough to return home. During that time he received excellent care. The staff showed great attention to detail and were always accommodating, caring, and supportive. They kept us well informed and communication was excellent throughout his stay, which gave our family real peace of mind. We are very grateful for the kindness and professionalism shown to my dad and would highly recommend Michaelstowe to others in a similar situation.
Thank you so much for your kind and thoughtful review. It truly means a lot to our team.
Your dad was an absolute pleasure to care for, and were so pleased to hear that you felt well supported and informed throughout his stay. We hope he is settling back into home life comfortably and continuing...
I wish to express my gratitude to all the staff at Michaelstowe for all the care they have given to my husband since last September, after my admission to the hospital. The care and activities have worked wonders, but he will not come out of his room unless prompted to do so.
We're very pleased to say that he is a regular presence in our communal areas and often enjoys joining in with the activities,...
Great so see a new Activity Lead in the home, hopefully see a more engaged resident lounge as a result. Ideally would like to see more of management team - giving correct laundry back has improved but still room for more improvement. Would be great if a visitor space was made available rather than bedroom or public areas - since quiet room made into manager office, have either stood in lounge or sat on floor (staff were using conservatory for their break (would have mentioned this in meet with manager but have not managed to make a session)
We also appreciate your feedback regarding laundry and visiting spaces, and we continue to work with the team to ensure...
Care and support for residents is second to none. I understand that with the amount of resident's things get misplaced/lost but expensive items such as glasses, and more personally teeth, need to be looked after more, as they are expensive to replace. Clothing needs to be put in the correct resident's rooms. This has improved but still occurs. An area where family can sit with residence would be appreciated. The addition of the Activities Coordinator is a major plus. The residents need to be stimulated as much as possible.
We also appreciate your comments regarding personal belongings...
From the moment I stepped into Michaelstowe I knew this was the place for me. It has the home from home feeling and I have felt I have joined a happy family. The management and staff who showed me round were very friendly and reassuring at a very stressful time for me. The facilities and rooms are clean and bright and the whole place is well decorated with a lovely conservatory and front garden. The food was excellent with good choice options and special arrangements to celebrate birthday which have been memorable. Regular activities entertainment are also available.
I am very happy that the care my mom gets & the support & contact I receive. The staff do all they can to allow my mom to keep her dignity and individuality. She can be a handful sometimes. They go above & beyond to make her feel happy & at home.
I feel it's not a building that makes a home but the staff and they have always been very friendly and approachable. I have been to a few homes in our area in the last couple of months visiting relatives and Michaelstowe definitely came top. The manager and staff have always looked and are very busy, they all are very professional and kind to our family, they are happy to resolve any problems.
Thank you for your review of Michaelstowe! We do have the best team who always go above and beyond in making everyones day the best it can be. I am so happy to hear that you also receive the same kindness from them as all of the residents do. I will have great pleasure sharing this with all of them.
My stepfather has been at Michaelstowe for two weeks now. There is a "relatives gateway" where family members can add photos and messages and also see a daily care review every day. This saves any phone calls to check up on your loved ones! The staff are caring and professional, whether dealing with family or residents. Highly recommended care home!
Could not choose a better place for my mother. Residents and families are treated with kindness. Respect given and privacy when needed.
She has plenty of people to interact with and the staff are friendly and welcoming when I come to visit my mum. It's great that me and my brother can come there and take our Mum out on trips whenever we want.
My nan loved living at Michaelstowe and had a wonderful relationship with the care staff. The food choices are amazing and the meals delicious. The staff treated my nan and us as a family and were a huge support to us through Nan's final days.
Staff were always very kind and helpful and in her final days nothing was too much trouble.
Staff were always very helpful and caring to Mum and us as a family.
In Mum's final days, there was nothing too much trouble for Mum or us as we sat with her for about 4 days.
We are very grateful to them for the love and care Mum received.
My mum has been in other homes and hated them. Michaelstowe was amazing, and my mum was very happy there. She loved chatting with all the carers and residents. The manager is excellent, and while on leave, she sorted out a carer and transport to take my mum to my niece's wedding. The care is first class. I can't fault anything. The food is fresh and nourishing. Thank you, Michaelstowe.
Best home around.
All the staff were absolutely amazing in caring for my dad who was with them for the last few weeks of his life. I cannot thank them enough for their time, respect and support, and for ensuring that at the end of his life, he was surrounded by care and comfort.
Mum's quality of life has improved greatly since she moved into Michaelstowe. She has a lovely room, enjoys good food and really loved being in the company of others. The staff are kind, caring and professional. All her medical needs ate monitored from administering medication to routine check-ups. It's wonderful to see her so happy and settled.
She looked good and happy. Her care for diabetes and dementia was excellent. Mum liked the food and the garden/conservatory area. She enjoys time chatting with her friends and the music afterwards.
What a wonderful place. The support for families and residents in care is amazing. The staff led by the manager have the ability to change people's lives.
This is a wonderful, caring home, with friendly and helpful staff. Nothing is too much trouble. Security is good and the residents are well looked. Meals are always good, with plenty of drink and water available. My aunt is happy and the family is very relieved that she is safe and in good hands.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 January 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Michaelstowe.
There are no upcoming events for Michaelstowe.
Awards / Recognitions (7)
- 07 Mar 2018Recipient: Michaelstowe
- 03 Oct 2017Recipient: Michaelstowe
- 03 Oct 2017Recipient: Michaelstowe
Accreditations
There are no accreditations posted yet for Michaelstowe.
Meet the Team (10)

Hello, my name is Amy and I am the Manager here at Michaelstowe care home in Plymouth. I joined South West Care Homes in 2007 as a night care assistant and from this point on I have gained experience and knowledge with the support of the team around me and am now the Registered Manager.
My main achievements are my beautiful children and Michaelstowe care home.

My name is Verity and I am Deputy Manager, I have worked at Michaelstowe for over 6 years now. I love being a part of the Michaelstowe team and seeing how happy we make the residents who live here.

My name is Rosie, I am a team leader here at Michaelstowe and I have worked here since 2009. I love that we are one big family, the residents are looked after well, kept warm, fed well and given so much love.

My name is Kaeyena and I am a Support Worker here at Michaelstowe. I feel privilidged to be a part of the residents lives and I strive to ensure that there are smiles all round. I have worked here for just under a year now and always feel a part of the family.

I have worked at Michaelstowe since 2013. I like that we are one big family, staff and residents alike. There is always so much passion put into the care of our residents and it is not just a job to any of us.

I enjoy working at Michaelstowe as it has a caring, family feel which is very homely. We spend time getting to know each of our residents individually and I enjoy being part of this family.

Hello, my name is Karen and I have been a chef here at Michaelstowe for over 11 years. I really enjoy cooking so it is a pleasure to produce such varied menus to the residents. One thing I love about my job is that no day is the same!

I get satisfaction from keeping the home clean for the residents, but also being able to interact with each and every one of them as if they were my own family . I have been a domestic here at Michaelstowe since 2013.

Hi, my name is Kelly and my role is a Domestic. I have been at Michaelstowe for many years starting in 2003, I enjoy meeting lots of new unique people and being part of the team.

Hello, My name is Stephen and I'm the Handyman at Michaelstowe.
Frequently Asked Questions about Michaelstowe
What types of Care is Michaelstowe registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Michaelstowe have?
There are 24 Single Rooms.
What are the Facilities & Services at Michaelstowe?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Michaelstowe to the centre of Plymouth?
4.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Michaelstowe to verify any information. View our terms and conditions. Michaelstowe has an Enhanced Service -more info.