Michaelstowe, Plymouth, Devon
Michaelstowe, Plymouth, Devon
Michaelstowe, Plymouth, Devon

Michaelstowe is an attractive period residence which comprises a home for elderly people in the Ridgeway, at the heart of Plympton, which is near Plymouth.

The home provides person-centred care for residents in a friendly and relaxed environment.

There is also a beautiful conservatory area in which people can relax and communicate with each other.

Dedicated and compassionate staff are highly trained to care for residents of the home, 24-hours a day.

Michaelstowe is part of the South West Care Homes group.

Group: South West Care Homes Ltd

Person in charge: Amy Stokes (Manager)

Local Authority / Social Services: Plymouth City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 24 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Challenging Behaviour • Epilepsy • Hearing Impairment & Deafness • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Residents accepted 60 years and over. Ages 60+.

Single Rooms: 24

Rooms with ensuite WC: 24

Weekly Charges Guide: Personal Care Single from £520 (These prices are only a guideline, please contact Michaelstowe to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Michaelstowe: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies


8.2 Michaelstowe has a Review Score of 8.2 (8.208)

The Review Score of 8.2 (maximum of 10) for Michaelstowe is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Michaelstowe in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 5 for Michaelstowe is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.208 Points relating to the number of positive Reviews for Michaelstowe is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 4.8 positive Reviews (24 registered maximum number of service users ÷ 5). 1 Reviews ÷ 4.8 Target = 0.208

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

Average Ratings

  • Excellent
  • Good
  • Satisfactory
  • Poor
  • Very Poor
  • Don't Know

How Likely are the Reviewers to Recommend Michaelstowe?

  • Extremely LIKELY
  • Likely
  • Don't know
  • Neither Unlikely or Likely
  • Unlikely
  • Extremely UNLIKELY

Reviewer Connection to Michaelstowe

  • Daughter of Resident/Service User

Michaelstowe Care Home has a fantastic Manager plus an equally fantastic experienced mature team of caring dedicated staff.
Team Michaelstowe go the extra mile they care for their residents and support relatives
Mum has advanced Altzimers and has recently been hospitalised

Our personal 7-year Altzimers journey has been difficult we have felt totally isolated and have had to deal with some incomprehensible situations without support

Team Michaelstowe saved us I use the term US because joining this family restored our faith in how we expect our vulnerable loved ones to be cared for
On Mums return from hospital team, Michaelstowe gave nothing less than100% to her new care regime working both with myself and the community GP

Because of this fantastic team effort, my Mother is back to her happy self-enjoying her daily routine plus planned entertainment in the cosy homely sitting room and the recreational rooms in the company of other residents

I highly recommend Michaelstowe.

How likely would you be to recommend Michaelstowe? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

October 2017

Dementia Quality Mark

Recipient: Michaelstowe

Date: Tuesday 03 Oct 2017

more details

Dementia Quality Mark

Recipient: Michaelstowe

Date: Tuesday 03 Oct 2017

more details

Dementia Quality Mark

Recipient: Michaelstowe

Date: Tuesday 03 Oct 2017

more details

Dementia Quality Mark

Recipient: Michaelstowe

Date: Tuesday 03 Oct 2017

more details

February 2017

Food Hygiene Rating

Recipient: Michaelstowe

Date: Monday 20 Feb 2017

more details

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Michaelstowe