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Michaelstowe

211 Ridgeway, Plympton, Plymouth, Devon PL7 2HP
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Michaelstowe, Plymouth
Michaelstowe, Plymouth

Michaelstowe is an attractive period residence situated in the Ridgeway, at the heart of Plympton near the town of Plymouth.

There is a friendly and passionate team on hand 24 hours a day providing assistance with every everyday task required. Each individual has their own tailored care plan allowing for choice and flexibility.

Michaelstowe provides residential care and care for those living with dementia. The home offers both permanent placements and...  

Care Provided by Michaelstowe

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 24 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,000 - £1,300£1,000 - £1,300
Residential Dementia Care£1,100 - £1,300£1,100 - £1,300

Fee's vary on the presentation of the resident. Please speak to Amy Stokes, the manger who will be able to help you.

Contact Michaelstowe to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Amy Stokes(Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2002
  • Number of floors: 1

Room Information

  • Single Rooms (24)

Visiting

  • Visitors welcome anytime.

Parking

  • Michaelstowe has a small carpark situated to the side of the building, there is plenty of parking just outside of Michaelstowe on the main road.

Michaelstowe Reviews (40)

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9.0

Michaelstowe has a Review Score of 9.0 (9.046) out of 10, based on 7 reviews in the last 2 years. Over all time Michaelstowe has 40 reviews.

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Review from J F (Son of Resident) published on 23 March 2020 Submitted via Postal Card
Overall Experience

After visiting other care providers, I felt that Michaelstowe offered the best facility for my mother. Staff have been and are very friendly, helpful and good with residents. My mother settled in well and is very happy with her care and staff. Although the rooms aren't huge they do have what she needs and are very clean and she has a lovely view from her window. The staff work very hard in sometimes challenging circumstances, but are always friendly and have a happy nature. They are very caring and on call as soon as needed.

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Review from Rosemary P (Respite Resident) published on 20 March 2020 Submitted via Postal Card
Overall Experience
Very pleasant, warm and friendly staff with excellent food. Everything very obviously homemade with excellent variety.

Unfortunately the patient was very deaf and therefore chose not to eat in the canteen or go in the lounge with the consequences of becoming bored and become quite isolated in his room, however the kitchen was opposite his room and the staff would communicate.

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Review from Marc S (Son of Resident) published on 31 July 2019 Submitted via Postal Card
Overall Experience

My overall review of the home is friendly staff who wear their own clothes so it doesn't look or feel so clinical. Always welcome by the staff. It's clean and safe for all the residents. My mum is now settled and happy there, she's eating more now than she ever has and all the food is freshly made. I'd highly recommend the home to anyone.

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Review from Lisa S (Daughter-in-law of Resident) published on 31 July 2019 Submitted via Postal Card
Overall Experience

We placed my mum-in-law in a home back in August 2018. Since being in there she has received excellent care from all the staff. Everyone is patient and devotes 100% to every resident. The food is outstanding and every day my mum-in-law clears her plate, something she never always did. Her room is always clean and tidy. Overall her care is exceptional and I'd highly recommend Michaelstowe to anyone looking for care for a loved one.

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Review from Gloria S (Niece of Resident) published on 8 June 2019 Submitted via Postal Card
Overall Experience

Since my Auntie has moved into Michaelstowe, her care has been excellent. The staff have been brilliant with her. When she first went in there she would not get involved with what was going on. Now I have seen her dancing and singing and when she was ill the staff kept me informed of everything that was going on. They are always on hand for me to talk to. Nothing is too much trouble for them and I am glad my Aunt is in such a good home.

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Review from Jayne B (Daughter of Resident) published on 26 May 2019 Submitted via Postal Card
Overall Experience

Michaelstowe and all its staff have surpassed my expectation. The home has a happy 'family' atmosphere which enables the residents to feel relaxed and consequently, their families do too. My mother is treated with respect, patience and genuine care. She has formed close bonds with all the staff and is as happy and content as she is ever going to be given the nature of her dementia. The daily entertainment, singalongs, quizzes, reminiscence and craft have made my mother feel alive again and are invaluable in keeping her spirits up. The food is wonderful and varied, nothing is too much trouble. As a family, we cannot recommend Michaelstowe highly enough and feel extremely lucky they had a vacancy when we were looking at care homes.

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Review from Sharon T (Daughter of Resident) published on 30 October 2018 Submitted via Postal Card
Overall Experience

After a very worrying time with my mum. The staff really put my mind at rest. I know mum is safe and well cared for at this home. The staff are amazing and very approachable. They are fun to be around and the residents are very comfortable with them. I would definately recommend this care home. The food is also very good here, all home cooked.

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Review from Wendy H (Daughter-in-law of Resident) published on 13 September 2018 Submitted via Postal Card
Overall Experience

My mother-in-law has been in this home for a while, the home has a very pleasant atmosphere, friendly staff who work hard, they a;always seem to be on the go.

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Review from Simon H (Son of Resident) published on 13 September 2018 Submitted via Postal Card
Overall Experience

My mum has been in this home for 12 months nearly and we have found the staff very friendly and listen to our wishes.

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Review from David S (Son-in-law of Resident) published on 16 July 2018 Submitted via Postal Card
Overall Experience

My experience of Michaelstowe, overall very good. Working well under very difficult conditions the staff always have a smile and cheery attitude. Most of concerns are answered on the spot and if no answer the staff will endeavour to find out for you.

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Review from Marion W (Cousin of Resident) published on 6 July 2018 Submitted via Postal Card
Overall Experience

Having visited several care homes of varying degrees I have found Michaelstowe very homely. It does not look like a five-star hotel but has five-star care. My cousin entered this home looking very poorly but with the attention of all the staff, she is really well. Some of the boxes are marked good and not excellent is because whenever I see her it is during the afternoon. Everyone is so welcoming and have met all her needs. If ever I have to go into a home I hope it is this one.

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Review from A B (Daughter of Resident) published on 6 June 2018 Submitted via Postal Card
Overall Experience

Brilliant care home. Staff are very caring and work so hard. All the residents are happy and smiley. My Mum has settled great, thanks to their support, patient and hard work.

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Review from Doris W (Husband of Resident) published on 10 May 2018 Submitted via Postal Card
Overall Experience

My husband has been in care for 5 years at Michaelstowe. He seems quite settled there but, of course, he would rather be home with me. I looked after him for the first 6 years of dementia but it got too much for me as I am 82.

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Review from Linda A (Daughter of Resident) published on 7 May 2018 Submitted via Postal Card
Overall Experience

Michaelstowe was the best decision we made for our mother. Our only regret is that we hadn't known of it before. With the dedication and care of the staff, we feel our mother would still be walking and not bed bound as she is now. The staff are a proper team, working together and supporting each other, especially when we had snow. Their love and kindness to the residents is genuine.

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Review from C L (Daughter of Resident) published on 5 April 2018 Submitted via Postal Card
Overall Experience
Michaelstowe has a lovely atmosphere about it, it's not too big that residents get lost, the staff are all very approachable and if I've had any issues they are dealt with fairly quickly.
One to one could be better at times as could activities but generally, it's fine.
My father is usually very happy and smiles a lot which to me is all I need.

Some of the staff are excellent.

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Review from K H (Wife of Resident) published on 4 April 2018 Submitted via Postal Card
Overall Experience
Having been resident here for just over six weeks, we as a family are very happy - lovely caring staff particularly during the past week when my husband was very poorly. He is improving now and the staff are just as caring.

A happy atmosphere in the home.

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Review from Mark K (Grandson of Resident) published on 30 March 2018 Submitted via Postal Card
Overall Experience

Lovely residential home, with caring staff. Nice facilities, decent rooms. Management are helpful and always happy to advise on care or help.

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Review from Theresa K (Granddaughter of Resident) published on 30 March 2018 Submitted via Postal Card
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Always helpful and happy to help.

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Review from Sharon W (Friend of Resident) published on 28 March 2018 Submitted via Postal Card
Overall Experience

The staff treat the lady I visit with respect, very caring, always making sure she has had something to drink and something to eat. The bedroom is always clean have no complaints.

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Review from Wendy H (Daughter of Resident) published on 26 February 2018 Submitted via Website
Overall Experience
Michaelstowe Care Home has a fantastic Manager plus an equally fantastic experienced mature team of caring dedicated staff.
Team Michaelstowe go the extra mile they care for their residents and support relatives

Mum has advanced Altzimers and has recently been hospitalised

Our personal 7-year Altzimers journey has been difficult we have felt totally isolated and have had to deal with some incomprehensible situations without support

Team Michaelstowe saved us I use the term US because joining this family restored our faith in how we expect our vulnerable loved ones to be cared for

On Mums return from hospital team, Michaelstowe gave nothing less than100% to her new care regime working both with myself and the community GP

Because of this fantastic team effort, my Mother is back to her happy self-enjoying her daily routine plus planned entertainment in the cosy homely sitting room and the recreational rooms in the company of other residents

I highly recommend Michaelstowe.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 January 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (7)

  • 07 Mar 2018Recipient: Michaelstowe
  • 03 Oct 2017Recipient: Michaelstowe
  • 03 Oct 2017Recipient: Michaelstowe

Accreditations

There are no accreditations posted yet for Michaelstowe.

Meet the Team (10)

Amy Stokes
Amy StokesJob Title:ManagerJoined: 2007

Hello, my name is Amy and I am the Manager here at Michaelstowe care home in Plymouth. I joined South West Care Homes in 2007 as a night care assistant and from this point on I have gained experience and knowledge with the support of the team around me and am now the Registered Manager.

My main achievements are my beautiful children and Michaelstowe care home.

Verity Clegg
Verity CleggJob Title:Deputy Manager

My name is Verity and I am Deputy Manager, I have worked at Michaelstowe for over 6 years now. I love being a part of the Michaelstowe team and seeing how happy we make the residents who live here.

Rosie Toms
Rosie TomsJob Title:Team LeaderJoined: 2009

My name is Rosie, I am a team leader here at Michaelstowe and I have worked here since 2009. I love that we are one big family, the residents are looked after well, kept warm, fed well and given so much love.

Kaeyena (Kiki) Pinder
Kaeyena (Kiki) PinderJob Title:Support Worker

My name is Kaeyena and I am a Support Worker here at Michaelstowe. I feel privilidged to be a part of the residents lives and I strive to ensure that there are smiles all round. I have worked here for just under a year now and always feel a part of the family.

Katie O'Dee
Katie O'DeeJob Title:Care AssistantJoined: 2013

I have worked at Michaelstowe since 2013. I like that we are one big family, staff and residents alike. There is always so much passion put into the care of our residents and it is not just a job to any of us.

Nikita Rice
Nikita RiceJob Title:Care AssistantJoined: 2018

I enjoy working at Michaelstowe as it has a caring, family feel which is very homely. We spend time getting to know each of our residents individually and I enjoy being part of this family.

Karen Derrick
Karen DerrickJob Title:Chef

Hello, my name is Karen and I have been a chef here at Michaelstowe for over 11 years. I really enjoy cooking so it is a pleasure to produce such varied menus to the residents. One thing I love about my job is that no day is the same!

Sharon Hosking
Sharon HoskingJob Title:DomesticJoined: 2013

I get satisfaction from keeping the home clean for the residents, but also being able to interact with each and every one of them as if they were my own family . I have been a domestic here at Michaelstowe since 2013.

Kelly Taylor
Kelly TaylorJob Title:DomesticJoined: 2003

Hi, my name is Kelly and my role is a Domestic. I have been at Michaelstowe for many years starting in 2003, I enjoy meeting lots of new unique people and being part of the team.

Stephen Hayden
Stephen HaydenJob Title:Handyman

Hello, My name is Stephen and I'm the Handyman at Michaelstowe.

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