Selkirk House

74 Church Road, Plymstock, Plymouth PL9 9BD
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9.7 89 Reviews
  • Selkirk House, Plymouth
Anchor’s Selkirk House, in Plymouth, is a purpose-built home supporting up to 42 older people to live a comfortable lifestyle.

It is located in the heart of Plymstock, close to local amenities and provides dementia care.

The home strives to deliver a range of residential care services, including convalescence care; respite care; trial stays and long-term care for those who can no longer look after themselves. Selkirk House continues to welcome new residents.

The home has achieved Veteran Friendly Framework accreditation.

The care team get to know residents and work with them to organise stimulating activities which match individual and group interests, both in the care home as well as in the local community.

Meals are cooked fresh and from locally sourced and seasonal ingredients, and where possible by highly trained chefs and kitchen staff.
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Care Provided by Selkirk House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1296
  • Self-Funded Residential Dementia Care: from £1296
  • RESPITE Self-Funded Residential Care: from £1296
  • RESPITE Self-Funded Residential Dementia Care: from £1296

Colleagues at Selkirk House will be happy to discuss our weekly fees with you and what our fees include.

These prices are only a guideline, please contact Selkirk House to find out the exact price for your requirements.

Contact Selkirk House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Selkirk House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in Charge

  • Lorraine Holden (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2006

Room Information

  • Single Rooms (34)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (34)
  • Couples/Companion Rooms with Ensuite Wet Room (4)

Visiting

  • Visitors are welcome at Selkirk House.

Parking

  • Onsite parking is available, including disabled spaces.

Selkirk House Reviews (89)

9.7

Selkirk House has a Review Score of 9.7 (9.740) out of 10, based on 29 reviews in the last 2 years.
Over all time Selkirk House has 89 reviews.

Overall Experience
  • 71
  • 16
  • 2
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Date Published
  • 89
  • 9
  • 18
  • 29
  • 60
Reviewer Connection to Selkirk House
  • 34
  • 19
  • 9
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  • 3
  • 3
  • 3
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  • 2
  • 1
  • 1
  • 1
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Total of 89, showing 21-40
Review from A R (Daughter of Resident) published on 11 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My darling mother has lived at Selkirk House for some 20 months now. As her health has deteriorated the level of care needed has increased. I cannot speak too highly of the kindness, compassion and good nature with which she is looked after, not just every day but several times a day.
The place is
amazing and is staffed by such incredible people from the Manager and the Deputy Manager, through team leaders and carers to the cleaning ladies and management staff. Every one of them is so kind, so professional and so caring.
I am so pleased I chose Selkirk Hpuse for my beautiful mother.
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Review from Helen G (Daughter of Resident) published on 30 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After a long search in and around the area, I came across Selkirk House. From the first meeting with the manager, I knew this was the place for my mum to live. I have not been disappointed. The care from the manager to team leaders, care staff, cleaners and not to forget to mention the activities staff
have all been one big excellent team to deliver and care for the residents. My mum is loved and cared for with lovely smiles, dignity and respect. She is happy, not stressed and has been kept busy. When not well, she is attended to on a regular basis, sitting and holding her hand, and comforting her. As a family, we also get a lot of support and each time we call or visit we are made so welcome, thank you.
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Review from Stuart P (Husband of Resident) published on 7 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During nearly two years that my wife has been a resident, I have been witness on many occasions to staff showing tact and patience, not only to my wife, but other residents also.
I give all staff full marks - 10/10
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Review from D G (Son of Resident) published on 15 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been at Selkirk House now for 6 months and I could not praise them enough for their support and care in looking after her, which at the time was a very difficult decision to make. Mum is happy and safe which is a reassurance and calls it home now. She has settled in really well and has made
some good friends with the rest of the residents. The weekly program of activities is good and having a social media page is a great way for me to see what Mum has got up to during the week. The staff are flexible and supportive in continuing Mum's days out and regular routines.
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Review from D R (Son-in-law of Resident) assisted by family/friend published on 23 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The support and care received by my mother-in-law has been fantastic. All the staff are endlessly kind and very caring. My wife was very upset about having to put her mother into care, due to my illness but she too has nothing but praise for the care her mother receives. Breakfasts are fabulous and
the biscuits they make are delicious. Lunch and tea need to be looked at.
Reply from Lorraine Holden, Manager at Selkirk HouseThank you for taking the time to review Selkirk House and we are pleased you rate our overall experience as excellent. I will pass your kind comments regarding my team on. We have in recent weeks updated our dining room to ensure a more enjoyable dining experience, where all furniture and fittings have been chosen by our residents. We have recently had a change in kitchen staff and every lunch service, our Chef Manager discusses the meal with residents and gains their feedback. We have regular entertainment in and a varied activity planner, we have a dedicated activity champion, who offers one-to-one activities with your loved one, as she chooses not to participate in many group activities. We regularly review all aspects of living at Selkirk House and encourage residents and their loved ones to feedback to enable us to continually improve.
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Review from D F (Son of Resident) published on 17 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved in to Selkirk House today. Staff really accommodating from pre-assessment to Mum moving in. Welcome basket in her room.
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Review from James B (Husband of Resident) published on 16 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am satisfied with the care my wife receives at Selkirk House. The staff are always caring and helpful. I feel made welcome when I visit.
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Review from Pauline G (Friend of Resident) published on 14 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friend of many years recently needed to move to a care home, she was not keen about this but from a lovely pre-assessment to moving in my friend has been treated with respect and loving care and she has settled in really well.
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Review from Catherine H (Daughter of Resident) published on 13 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has dementia and recently went into Selkirk House for respite with a view to permanent placement. It was initially traumatic for us all as Mum couldn't understand or remember why she was there. The staff and management were very understanding and supportive. They put lots of measures in place
to help Mum settle such as a buddy system. In the first few weeks, there was regular contact giving us feedback and reassurance. She has settled well and is flourishing as a result of the care and attention she is receiving. Everyone is friendly, approachable, warm and caring. The environment is bright and comfortable and there is a good program of activities to encourage residents to socialise and keep them stimulated.
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Review from Melanie B (Daughter of Resident) published on 11 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I recently took Mum out for a short drive in the car. Beforehand I phoned Selkirk House. The lady in reception was very welcoming and promised to inform the staff that I would like Mum to be ready at 3.30 pm that day. Mum was appropriately dressed for a trip out and a staff member helped Mum, who was
feeling a little anxious, to get into the care with lots of patience, encouragement and caring words. Mm thoroughly enjoyed her trip.
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Review from Roger S (Son of Resident) published on 10 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both my auntie and mother have been residents at Selkirk House. The care provided is of the highest standard. The care home is kept in an immaculate condition, the staff go about their daily tasks in an exemplary manner. Everyone is treated with care and dignity and nothing is too much trouble. The
food and activities provided are top-class! Overall, I can highly recommend Selkirk House in every respect.
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Review from L R (Daughter of Resident) published on 10 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum who is 93 years old and blind has been in Selkirk House since July 2023. She is always clean and dressed and we are extremely pleased with the care she receives, she goes to the dining room guided by a carer every day for meals which encourages her to eat. The staff, who are always polite and
caring speak to her by name and take her hand and say their name which is very important for someone who cannot see. Since being in Selkirk House Mum has made a friend who often sits in her room and it is so lovely to see them having tea and biscuits from the trolley together. Mum loves the activities and we were pleased to see that some have been adapted for Mum's loss of sight. The alpacas were a hit.
Overall, we are really pleased with Mum's care and do not feel anxious about her now. thank you to all the friendly and welcoming staff.
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Review from Jayne M (Daughter of Resident) published on 10 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot rate the staff at Selkirk House in Plymouth highly enough. The care and consideration shown for us as a family has been exemplary. My father has been in for a period of respite and knowing that he is in such safe hands makes me and my family relax. I’ve always said that you have to be a certain
type of person to be a carer and Selkirk has some of the very best in my opinion, especially the deputy manager who, from the dad’s assessment to day-to-day care has gone above and beyond. Thank you to you all.
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Review from Jacqueline T (Daughter of Resident) published on 18 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum stayed as a respite client for eight weeks. She was taken care of in a holistic manner. Her clothes were all washed and kept perfect. She loved her room and the food. The staff were all very attentive to her needs. She would be more than happy to stay with you again. Thank you to everyone. Keep
up the good work. You all listen and aim to provide the best care possible.
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Review from A F (Resident) published on 11 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Everything is very good on the whole.
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Review from P S (Daughter of Resident) published on 21 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care team at Selkirk House have welcomed our mum with such warmth and care, which has helped our mum and my siblings enormously with the transition from home to care home. Mum has thrived and settled in well, thanks to the warmth, kindness and support that she has received. The staff even surprised
Mum on her birthday with a lovely cake - she was thrilled.
Thank you to all of the team.
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Review from E H (Daughter of Resident) published on 18 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are very pleasant. Nothing is too much trouble. When I can't find any carers, I ask the kitchen staff, and they will find a carer for me to talk to. My mother is kept clean and tidy; this also applies to her room and bathroom. There are no undesirable smells throughout the whole building.
It's like a five-star hotel.
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Review from Eric G (Husband of Resident) published on 17 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
You look after my wife, and I have lunch with her on Wednesdays and Saturdays. I am always welcome.
The staff are lovely and friendly.
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Review from Amy C (Granddaughter of Resident) published on 17 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Warm and welcoming staff.
Clean.
Friendly.
Helpful.
Grandma is very happy.
Lots of activities.
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Review from D T (Daughter of Resident) published on 17 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff/food/cleanliness.
Mu is very happy.
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Current Review Score: 9.7 (9.740)

Overview of Review Score

The Review Score of 9.7 (9.740) out of 10 for Selkirk House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.740 for Selkirk House is calculated as follows: ( (263 Excellents x 5) + (71 Goods x 4) + (6 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 342 Ratings = 4.74
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Selkirk House is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Mar 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (0)

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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Selkirk House to verify any information. View our terms and conditions. Selkirk House has an Enhanced Service - more info.