Selkirk House

74 Church Road, Plymstock, Plymouth PL9 9BD
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9.8 91 Reviews
  • Selkirk House, Plymouth
Anchor’s Selkirk House, in Plymouth, is a purpose-built home supporting up to 42 older people to live a comfortable lifestyle.

It is located in the heart of Plymstock, close to local amenities and provides dementia care.

The home strives to deliver a range of residential care services, including convalescence care; respite care; trial stays and long-term care for those who can no longer look after themselves. Selkirk House continues to welcome new residents.

The home has achieved Veteran Friendly Framework accreditation.

The care team get to know residents and work with them to organise stimulating activities which match individual and group interests, both in the care home as well as in the local community.

Meals are cooked fresh and from locally sourced and seasonal ingredients, and where possible by highly trained chefs and kitchen staff.
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Care Provided by Selkirk House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1349
  • Self-Funded Residential Dementia Care: from £1349
  • RESPITE Self-Funded Residential Care: from £1349
  • RESPITE Self-Funded Residential Dementia Care: from £1349

Fees can vary depending on care needs and other factors. Colleagues at Selkirk House will be happy to discuss our weekly fees with you and what our fees include.

These prices are only a guideline, please contact Selkirk House to find out the exact price for your requirements.

Contact Selkirk House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Selkirk House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in Charge

  • Lorraine Holden (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2006

Room Information

  • Single Rooms (34)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (34)
  • Couples/Companion Rooms with Ensuite Wet Room (4)

Visiting

  • Visitors are welcome at Selkirk House.

Parking

  • Onsite parking is available, including disabled spaces.

Selkirk House Reviews (91)

9.8

Selkirk House has a Review Score of 9.8 (9.765) out of 10, based on 31 reviews in the last 2 years.
Over all time Selkirk House has 91 reviews.

Overall Experience
  • 73
  • 16
  • 2
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Date Published
  • 91
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  • 31
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Reviewer Connection to Selkirk House
  • 35
  • 19
  • 9
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  • 4
  • 3
  • 3
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  • 2
  • 1
  • 1
  • 1
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Total of 91, showing 61-80
Review from P M (Resident) published on 19 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone is so caring. I am well looked after and nothing is too much trouble.
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Review from S S (Daughter of Resident) published on 15 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff look after my mum with such care they are willing to help at all times, her food is always fresh looks and smells good she always enjoys her food. She is happy to be there which is good for her family.
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Review from Mary W (Daughter of Resident) published on 24 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad lived in Selkirk House for the last three years and it became his home. Sadly, he passed away this month but the care he received during that time and particularly during his last few weeks, was quite simply wonderful. Every staff member we met showed him kindness and consideration and the same
was shown to us - and some - when we were by his side towards the end. You are all amazing people. Thank you.
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Review from Ernest G (Resident) assisted by family/friend published on 23 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Angels in uniform, that's all I need to say after a period of respite form management to carers and housekeeping and laundry.
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Review from Corinne P (Daughter of Resident) published on 16 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent information when being shown the care home facilities and how the staff could support Mum.


Very welcoming for Mum when she first arrived and settled in. The staff are always cheerful, helpful and all know Mum's name which is important.

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Review from Philip D (Son of Resident) published on 29 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Selkirk House, Plymstock, Devon, is a lovely run home with lots of staff, all very caring. It felt very homely. The rooms were very spacious. My father liked his time there.
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Review from Steff C (Granddaughter of Resident) published on 3 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot compliment the staff at Selkirk enough. The care, and love, they give to my grandma is second to none. Grandma had been unwell recently and, at times, quite difficult to deal with. The wonderful staff have treated her with patience and care as if she was their own family member.
With the
regular posts on social media, and phone calls to the home, they keep us updated of what she’s doing when we aren’t there, and we get to see a wonderful side of life at Selkirk, owls and rabbits visiting, singers singing wartime songs and much much more.
If I could hug every member of staff for what they do for grandma and our family, I would. These men and women are angels and deserve to be treated as such.
Thank You.
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Review from Jean O (Wife of Resident) published on 16 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful staff. Husband very comfy, loved his room and staff. Made to feel welcomed when I visited. The food was excellent. He has dementia and was really looked after.
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Review from Kathleen W (Sister of Resident) published on 16 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In my opinion, Selkirk House is excellent. Cannot fault anything, my sister is very happy and contented and knowing that she is well cared for is peace of mind for all the family.
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Review from Jo T (Resident) published on 20 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is extremely well run. All the staff are very helpful and caring. They are always very welcoming. The home is run to a very high standard. I have no complaints at all. I have no hesitation in recommending Selkirk House.
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Review from Kim B (Daughter of Resident) published on 9 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very thorough and professional. Listened to everything I had to say. Whilst being very professional, they were also very caring and considerate.
There is nothing bad I can say about this member of staff. What a credit they are to the company.
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Review from K R (Daughter-in-law of Resident) published on 23 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having only recent experience of care homes my first impression on entering this home was the friendly, inviting atmosphere. The staff I have met all seem very helpful and caring, especially in some difficult situations and that, as the family of a resident, is all that you want. The best of care possible.
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Review from Leslie M (Son of Resident) published on 23 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mym has been here, at Selkirk House, for a few months and I've seen her progress from being unwell to being restored to health. We, as a family, are so grateful for the care that has been shown to her. She is very happy and enjoying the staff who care for her. A very big thank you to you all.
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Review from Elizabeth O (Resident) published on 23 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to Selkirk House for a fortnight's respite in January and I am happy to stay permanently. Having my little cat here with me makes a big difference to me and I am very grateful for this and for the kindness and hospitality to my daughter when she was 'snowbound' and could not get home. The staff
here are un-obtrusively caring. My room is warm and comfortable with a pleasant outlook. I can play my piano or listen to the radio or TV without disturbing anybody.


In my opinion, this home compares favourably with others I have visited in the neighbourhood.

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Review from M B (Resident) published on 23 April 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I have no complaints at all.
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Review from Doreen M (Resident) published on 23 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Selkirk House has very good standards, very clean everywhere. I am happy living here. The staff are very caring and helpful. On the odd occasion when someone is not very helpful, when reported, it is dealt with in a pleasant way by management.
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Review from Maurice B (Resident) published on 17 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Exceptionally Good.
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Review from F M (Daughter of Resident) published on 9 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was a resident at Selkirk House for nearly 20 years and was very happy. The last 4 months of her life, she was unwell and the staff took great care of her - all staff from management down to ground level.


When end of life care was established the care she received was above and beyond

anywhere else she could have been nursed.


Wonderful people.

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Review from J L (Aunt of Resident) published on 23 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My aunt has been at Selkirk for the last 8 years and although she has gone downhill since she first went there. She seems very happy there and is happy with the staff and her surroundings.
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Review from John A (Son of Resident) published on 21 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A well-run care home. The staff are very considerate towards the residents. They are helpful and friendly in dealing with visitors. I particular, the entertainment officer seems to have livened up the experiences of the residents. Interesting news and discussion sessions are provided to residents in
a warm and friendly manner.
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Current Review Score: 9.8 (9.765)

Overview of Review Score

The Review Score of 9.8 (9.765) out of 10 for Selkirk House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.765 for Selkirk House is calculated as follows: ( (290 Excellents x 5) + (68 Goods x 4) + (6 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 366 Ratings = 4.765
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Selkirk House is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Mar 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (0)

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