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Aveland Court

Aveland Road, Babbacombe, Torquay, Devon TQ1 3PT
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Aveland Court, Torquay
Aveland Court, Torquay
Aveland Court, Torquay

Aveland Court provides residential care for older people in Torquay.

The attractive home is set on a leafy residential street in Babbacombe, just half a mile from the stunning seafront and close to local parks, gardens and shops.

The home is technology-friendly, with access to high-speed internet connectivity throughout the building.

Under new management since September 2022, the home is led and owned by a clinically trained nurse and a specialist care home...  

Care Provided by Aveland Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

The fee is based on individual care needs and the room allocated. Once we have reviewed your care needs with the Manager, we can give you an accurate quote.

Contact Aveland Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Cody Marsland (Care Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (26)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (22)

Visiting

  • Aveland Court do not believe in visiting restrictions. Preferably visit later morning or after lunch not to clash with the busy morning schedule for residents and staff. The most suitable times are 10 am till 12.30 pm and 2 pm till 4.30 pm. Please do not visit if unwell to protect residents and staff.

Parking

  • Parking is available on-site and on the main road with no restrictions. Please do not block the driveway, as the home needs access to emergency vehicles 24*7.

Aveland Court Reviews (24)

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9.5

Aveland Court has a Review Score of 9.5 (9.543) out of 10, based on 13 reviews in the last 2 years. Over all time Aveland Court has 24 reviews.

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Showing 24 reviews matching selected criteria
Review from P G (Respite Resident) published on 21 March 2023 Submitted via Postal Card
Overall Experience

The manager and the team here are all wonderful. Nothing is too much trouble. The staff are kind, caring and patient. I will take home(as here for rehab), many beautiful moments of their love and care. As a vegetarian, my food was chosen with care by the kitchen staff.

Reply from Issac Theophilos, Care Manager at Aveland Court

It was a pleasure to look after you PG. Glad you are back home after getting your strength and confidence back. The whole team loved taking care of you.

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Review from Sally S (Wife of Resident) published on 5 July 2022 Submitted via Website
Overall Experience

The staff at Aveland Court have shown great care, compassion, and kindness to myself and my husband over the past couple of months which have been very difficult for us both. I cannot compliment them enough, they do a difficult job with smiles on their faces. Thank you so so much. The home was found for us by the hospital and I was nervous as the 'official' rating was not excellent but the reviews made me think it was worth a try. I am so pleased that my husband spent the last couple of months of his life with such a loving team.

Reply from Issac Theophilos, Care Manager at Aveland Court

Thanks for being part of our family. It was a pleasure to look after your husband. He was a lovely man.

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Review from Theresa S (Daughter of Resident) published on 14 June 2022 Submitted via Website
Overall Experience

My dad recently suffered a problem that left him almost completely blind. This, with the associated psychological trauma, was overwhelming to all of us, but obviously to him in particular. His emotional state improved almost immediately since coming to Aveland Court and he is overall much happier. The whole of the staff here are amazing. They are unfailingly kind, and some of them will even pop in to see him as soon as they arrive at work, or before they leave, as well as finding time to pop in and out to chat with him throughout the day. He is surrounded by new friends who care for him and as a result, he is happier and more settled than he had been for some time. I cannot recommend Aveland Court highly enough. I didn't believe that this type of excellent care existed anymore.

Reply from Issac Theophilos, Care Manager at Aveland Court

Thank you, Theresa. It is a pleasure for us to be a part of your family. I will pass on the message to all the staff at Aveland.

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No Rating
Review from Kim E (Daughter of Resident) published on 14 July 2020 Submitted via Website
Overall Experience
Mum lived at Aveland Court for over 4 years and very recently passed away there (June 2020).
I fully understand why the home was awarded these results by the CQC in early March 2020, but so much has changed over a very short period. I believe it would be unfair for anyone to think that this is still the current situation. Our experience is the complete opposite of the CQC findings. There is a new permanent management team in place, and everybody is working extremely hard to improve and it really shows. They even now have a professional chef who has devised a wide and varied menu of tempting meals for residents.
My husband and I spent mums last few days with her at the home, both night and day. During that time, we witnessed first-hand how hard all the staff worked and how well they interacted with residents in a variety of circumstances. It was far more like an extended family.
On a personal level, all the staff, without exception were simply A M A Z I N G with our mum and also with accommodating us at a difficult time. They organised everything that mum needed quickly and efficiently around her changing needs, which made such a positive difference to her final days and reassured us as well. They incorporated numerous additional tasks into their already busy shifts and all with a smile and a kind word. I have always felt that my mum was treated with respect and dignity and this was very evident during our time there. Nothing was too much trouble.
Even though there is always much to do and the nature of the conditions that the home provide care for can be challenging, there is a caring, happy, positive and professional atmosphere in the home. I am glad that my mum was surrounded by such lovely caring people where nothing was too much trouble at the end of her life.
The staff even took on additional tasks on our behalf to make things easier for us so that everything was perfect for mum before she passed away – Thank you Aveland Court!
So here is our review
Caring – Excellent Thank you all so much. Your care made all the difference. I don’t think that mum could have been surrounded by a more caring and dedicated team of professional and effective people, especially during her final difficult days.
Effective – I was amazed at how the staff knew exactly what mum needed and when. Additional services, medication and equipment were put in place as soon as it was identified as being needed. Staff liaised well with external services that were needed as well.
Responsive – Additional items and elements were implemented to help mum and ensure that she was as happy and comfortable as she could possibly be e.g. erecting a hospital bed within a couple of hours of the GP recommending it. Arranging Last Rights within 15 minutes of the request being made.
Safe – We witnessed great care being taken with all residents throughout our time in the care home. It was clear that staff are dedicated, well trained and take residents safety seriously.
Well-led – In our opinion, the new manager and her team are doing a sterling job as are the dedicated team of care staff that they lead. Everyone seems to be pulling in the same direction and striving for still further improvements.

Overall – We have no hesitation in recommending Aveland Court Care Home as a safe, caring and welcoming place for a loved one.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 March 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 19 July 2026

We have one room available. Aveland Court provides support for the elderly in a homely setting with warmth and love from our team. Kindly call us to discuss your challenges. We can arrange a no-obligation viewing to meet our fantastic team.

News (0) & Events (0)

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Awards / Recognitions (0)

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Accreditations

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Meet the Team (1)

Issac Theophilos
Issac TheophilosJob Title:Bliss CaptainJoined: 2022

Issac Theophilos and his wife own Aveland court care home. They both are passionate, qualified Registered Nurses. They both have humble beginnings as care workers in the care home sector.

Experience:

Issac has experience working as a carer and being a Registered Manager of a FIVE STAR CQC-rated Nursing home in Sussex. Issac is one of the top care home consultants in the UK, advising care home leaders to deliver nothing less than Outstanding Care. Issac has audited more than 100+ care homes. Issac has experience helping care homes achieve Outstanding ratings from CQC to turning around Inadequate rated care homes. Issac implements the best strategies at Aveland through his consultancy experience.

Book:

Author of the book: How to Get Outstanding: An Ultimate Guide for Care Homes. Issac regularly publishes in leading care magazines and blogs about delivering the best care for vulnerable people.

Ethos and personal story:

Issac had a chance to care for loved ones from the very young age of 10. Issac walks his talk through Aveland's court care home. Issac cares about his staff and prioritises their well-being to deliver the best care for our residents. You can learn more about him by searching for his name on Google.

Educational Qualification:
Bachelor of Nursing
MBA in Healthcare leadership and Management
Diploma in Adult Social Care Management
Finance certification from the London School of Economics

Life long learner

Hobbies:

A typical family man loves enjoying time with little ones and a lovely wife. Issac spent a lot of time learning to be a better person and passing on that knowledge to help someone else achieve their goals. He listens to music but never gets the lyrics right. A voracious reader. Loves helping care homes overcome their challenges.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Aveland Court to verify any information. View our terms and conditions. Aveland Court has an Enhanced Service -more info.