






Fairlawn is a warm and friendly residential and dementia care home in the heart of Ferndown, Dorset, offering compassionate care in a home-from-home atmosphere.
Fairlawn has 64 ensuite bedrooms over three floors and plenty of communal areas for residents to relax or socialise in, including a conservatory with direct access to a beautiful garden.
The experienced and well trained team at Fairlawn provides care for those who can no longer live independently,...
Care Provided by Fairlawn
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Fairlawn for full pricing details and T&Cs.
Contact Fairlawn to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care South
- Voluntary / Not for Profit Owned
Person in charge
- Tina Vincent (Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (64)
Fairlawn Reviews (75)
Fairlawn has a Review Score of 9.9 (9.871) out of 10, based on 27 reviews in the last 2 years.
Over all time Fairlawn has 75 reviews.
I’ve recently had a short stay at Fairlawn whilst my family were away. The care staff were excellent, food was delicious and I can’t fault the home. Highly recommend for a short stay. Very convenient location, close to where I live so I was able to continue to see my friends.
I am so pleased you enjoyed your stay with us at Fairlawn, thank you for taking the time to leave a review. Wishing you all the best.
I found Fairlawns very friendly the staff were caring and did their very best and I greatly admire their patience with some very difficult situations. The managers were not always great but the managers there at the moment, I found very friendly, and they made me feel welcome.
Thank you for your review, I will pass on your feedback to the team at Fairlawn. All the best for the future.
My experience of the care home in which my wife now resides is excellent. The care provided far surpasses the previous care home and all she was interested in when she was in hospital for a month was "when can I go home to my room?" The staff are real carers and friendly with their charges. The food there has room for improvement but then again you cannot please all the residents all of the time.
Thank you for taking the time to leave Fairlawn a review, I am delighted you have rated the overall experience as 5*. Wishing you all the best.
My mother is cared for very well which gives her family relief. Sometimes her clothes, handkerchiefs and other items belonging to her which are named/labelled go missing. They sometimes come back but sometimes not such as a handkerchief and laundry bag which my eldest sister bought for her in Madiera. We trust and respect all the staff and wish the government would pay them the same as nurses. God help us if carers went on strike.
Thank you for leaving the home a review, I will be sure to pass on your feedback to the team. Wishing you all the best.
Generally mum and I are very happy with everything at the home. If mum has anything to say about the home, it's about the food and cost of care and sometimes the activities. But you can't please everybody all the time.
Thank you for leaving the home a review, I will pass on your feedback to the team. All the best.
Always a warm welcome is offered to me when I visit the home. Staff know who I am and who I am visiting. My mother is very well cared for, he room is always clean and tidy, and staff respect her privacy and how her room has all her personal items, i.e. pictures and ornaments around, which are left as she wants them. She has choices of activities, hairdresser etc, and they meet her needs with her choice of food. Overall, she is happy there, which is what is important for us both.
Thank you so much for your five-star review. I will pass on your comments to the team. All the best.
I've always been grateful for the care Fairlawn has shown my mum, and the dedication of the staff, particularly in the times of Covid, however since the new manager has been in the home I've definitely seen an improvement in the standard of care/communication. The manager sets a great example in her work ethic, wearing many a hat,(manager, carer etc). All staff that I've met couldn't be any more dedicated to their roles with little thanks in means of pay from our government.
Thank you for your review, I am so pleased to read how well your mother has been cared for at Fairlawn.
I attended in August with my husband. We found the staff to be very friendly and courteous. We found the building to be of an excellent standard with regard to cleanliness and decor. We feel that my mother-in-law will receive excellent care and seems settled and happy here.
Thank you for your kind words, I am delighted that your mother-in-law has settled in well, do get in touch if there is anything more we can do. Thanks again!
My husband has Alzheimer's and after a fall was sent for rehabilitation, after a broken hip, to Fairlawn. I have always found all the staff helpful, friendly and reassuring. He has been cared for since and although I have found the situation heartbreaking for me, I realise he is receiving excellent care as he remains physically very well. I am thankful and grateful for the care he receives.
Thank you for taking the time to review Fairlawn, I am so pleased to read your comments and will be certain to share with the team. Wishing you all the best.
My mother spent 8 years at Fairlawn, until her recent death in May. During that time, apart from some bouts of anxiety, I believe she was extremely happy. she was under the care of ever changing personnel in the latter years, but practically without exception all the staff were caring, empathetic and professional with her. Cheery words, a joke and banter without ever overstepping the marl. This applied from management to kitchen staff and a truly lovely cleaning lady. There was also an activities lady who became close to Mum on a religious level. In these testing times I do home all recruitment of staff can be spared and provided training to keep up these high standards.
Thank you for taking the time to leave Fairlawn a review, I'll be sure to pass on your lovely comments to all the team. Many thanks.
Very well looked after, always a warm welcome. Very pleasant staff.
Thank you for leaving us a review. I am pleased to read how happy you are with the home. Many thanks.
The home have worked well under extreme circumstances and changing staff, however, continuity needs addressing. I cannot rate the home as Mum was admitted during lockdown, I have therefore not had admittance. At the beginning, there were teething problems. Communication between staff and relatives needs to be reviewed. I am not made aware of problems quickly enough and I could have rectified them.
Thank you for your feedback and review. We are aware that there have been some times when you had hoped communication could have been better during these challenging times posed by the Covid-19 pandemic. We would refer you to the Compliment For Carers area of our website, where it can be seen that...
When I visit all the staff are very helpful and show kindness and care to my friend.
Unfortunately after 3 weeks, he passed away but it was very peaceful and he was in no pain and I couldn’t have wished for a more painless end. We were able to spend precious ‘end of life’ time with him even in these ‘odd’ times and for that I am extremely grateful - so thank you to all at the nursing home - you did a fabulous job and I admire you all for the work you do.
My husband is so happy and content at Fairlawn Care Home at Ferndown, Dorset. Our three children(adult) agree with me that we can't fault Fairlawn - everything about it including the decor. The staff are absolutely amazing. They always acknowledge us and smiling, and nothing is too much trouble when we request something. There are times when things must be difficult for them. Congratulations on your achievements.
All staff are caring and look after my mum very well. Management keep me informed of all aspects of care.
I find all the staff very friendly and extremely helpful. All rooms and joint facilities are kept very clean, also if there is anything you require they will do their very best to obtain it for you. The activities staff often visit if there is anything you would like to do eg quizzes, games, gardening to name but a few and they will try to include it in the programme if at all possible.
Fairlawn care home has provided exceptional care for my mum, who has Alzheimer's. They have been very efficient during the covid19 crisis in all areas. In order to allow the family some time with their loved one, they erected a gazebo in the garden where we can meet, socially distanced, but sheltered from the elements. As a family, we really appreciate this.
I have found nothing but compassion, love, care and dedication to my mother. I could not ask for a better place at this time for my mother to be. They truly are the second family in all they do when we, as a family, are not able to be with her. I thank them all so much for all they have done and know continue to do. The environment and care are second to none.
This care provider had no 'exceptional' policy in place for families being with their loved ones at end of life. Just allowed one day 'at an appropriate time' - how do you decide when this time is? They are not aligned with other care homes, do not reply to emails, have no flexibility to work with families for the good of each case/resident and have no logic in applying 'infection control'. They claim to be keeping residents COVID-free, but none of the staff are tested. They didn't have the common sense to think outside their very small box, to allow us access to our dying mother, who was bereaved of her husband in March and had no physical contact with her family since. She didn't get COVID, but passed away in sadness and with lack of family contact. This care provider showed no compassion for my mother at all, despite all reasonable requests and suggestions from us, to try and make this work so we could be with her. The CEO has said in writing that he has been 'transparent'.
It is incredibly hard to hear of the distress that Care South’s end-of-life visiting policy have caused this family. The policy complies with Government guidance. The family have publicly disagreed with the visiting policy across many media channels, whilst at the same time also publicly...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 January 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (22) & Events (0)
- 02 Jun 2026
Dorset care home residents delighted in a memorable musical afternoon created especially for them by the BSO, Care South and JPMorganChase. Hosted at JPMorganChase’s Bournemouth campus, the midweek event included...
- 27 May 2026
Communities across the south of England gathered at Care South’s care homes to share experiences and raise awareness during Dementia Action Week. Karen Hodges, Group Dementia Lead for Care South,...
- 27 May 2026
The Diamond Divas ladies’ choir has hit its latest fundraising high note – bringing its total to £80k raised for Macmillan Caring Locally (MCL), the local charity which supports the...
There are no upcoming events for Fairlawn.
Awards / Recognitions (7)
- 30 Jan 2026Recipient: Care South
- 31 Jan 2025Recipient: Care South
- 31 Jan 2024Recipient: Care South
Accreditations
There are no accreditations posted yet for Fairlawn.
Meet the Team (1)

Tina brings with her over 30 years of experience in care, during her career, Tina has been a trainer, delivering Health and Social Care apprenticeships. She is currently studying her Level 6 in Health and Social Care Management.
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