Fairlawn

St Mary's Road, Ferndown BH22 9HB

Fairlawn is a warm and friendly residential and dementia care home in the heart of Ferndown, Dorset, offering compassionate care in a home-from-home atmosphere.

Fairlawn has 60 ensuite bedrooms over three floors and plenty of communal areas for residents to relax or socialise in, including a conservatory with direct access to a beautiful garden.

The experienced and well trained team at Fairlawn provides care for those who can no longer live independently, whether they are physically frail or suffering from dementia. All residents can enjoy a wide variety of activities and entertainment in and around the home, plus outings in the Care South minibus to local landmarks and attractions.

Group: Care South

Person in charge: Karen Curtis (Home Manager)

Local Authority / Social Services: Dorset County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's

Admission Information: Ages 50+.

Languages Spoken by Staff (other than English): Polish, Portuguese

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Palliative Care • Respite Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Fairlawn: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 7.8 (maximum of 10) for Fairlawn is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Fairlawn in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.678 for Fairlawn is calculated as follows: ( (40 Excellents x 5) + (19 Goods x 4) ) ÷ 59 Ratings = 4.678

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.083 Points relating to the number of positive Reviews for Fairlawn is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 1 Reviews ÷ 12 Target = 0.083

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

7.8 Fairlawn has a Review Score of 7.8 (7.761) from 5 Reviews


Average Ratings

  • Excellent
    3
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Fairlawn?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Fairlawn

  • Brother of Resident/Service User
    1
  • Daughter-in-law of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • Wife of Resident/Service User
    1
  • more

A very caring and supporting environment where my mother has lived for more than 10 years.

How likely would you be to recommend Fairlawn? Extremely Likely

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Average Rating:   4.4 out of 5

My brother has been in Fairlawn for 5 years and has always been well cared for, my wife and I feel he is being well looked after and cared for to a high standard. The staff are always friendly and helpful in caring for him. We would like to express our thanks for the effort of all the staff on the occasion of him receiving his "Legion of Honour" from the French government on Jan 9th 2016. They could not have been more helpful and enthusiastic. Well done to the manager and all staff.

How likely would you be to recommend Fairlawn? Extremely Likely

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Average Rating:   4.6 out of 5

I would just like to say a few words, when my friend first went to Fair Lawns, it wasn't good. The people there were quite good but it had a nasty smell, stained chairs which you did not want to sit on; there is no need. For this even if it is old it can be clean and stain free, but since the new manager has taken over, he has turned the home around. It is now a much brighter, beautiful home and very welcoming. It has helped the staff and residents alike, a good job well done.

How likely would you be to recommend Fairlawn? Extremely Likely

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Average Rating:   4.5 out of 5

My husband has Alzheimer's which affects his speech and ability to walk without help. He has always been a happy man no grumbles. I had been caring for him with help until I had to go into hospital. My husband has been in Fairlawn since April, he has settled in well and he likes being with other people. All the staff are very kind and helpful. I go to see him every other day if possible and sometimes help at mealtimes. The food is tasty and varied. There was an open day yesterday which we all enjoyed and I hope to go to Mudeford next time they visit. I have not put excellent for activities because my husband cannot answer questions.

How likely would you be to recommend Fairlawn? Extremely Likely

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Average Rating:   4.9 out of 5

My parents in law came into the home this year. The care they have received is 100%. The staff and manager always greet us when we visit and are so caring. The home is always spotless and their bedroom is always clean and tidy. Nothing is too much trouble and I am always informed of any problems regarding them. The meals are good and they enjoy the activities. So yes I would recommend Fairlawn at Ferndown.

How likely would you be to recommend Fairlawn? Extremely Likely

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Average Rating:   5 out of 5

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