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Fairlawn

St Mary's Road, Ferndown, Dorset BH22 9HB
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Fairlawn, Ferndown
Fairlawn, Ferndown
Fairlawn, Ferndown

Fairlawn is a warm and friendly residential and dementia care home in the heart of Ferndown, Dorset, offering compassionate care in a home-from-home atmosphere.

Fairlawn has 64 ensuite bedrooms over three floors and plenty of communal areas for residents to relax or socialise in, including a conservatory with direct access to a beautiful garden.

The experienced and well trained team at Fairlawn provides care for those who can no longer live independently,...  

Care Provided by Fairlawn

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,435From £1,560
Residential Dementia CareFrom £1,675From £1,800

Contact Fairlawn to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Tina Vincent (Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)

Fairlawn Reviews (75)

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9.9

Fairlawn has a Review Score of 9.9 (9.871) out of 10, based on 27 reviews in the last 2 years. Over all time Fairlawn has 75 reviews.

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Showing 75 reviews matching selected criteria
Review from C P (Son of Resident) published on 27 July 2026 Submitted via Postal Card
Overall Experience

Fairlawns provided excellent care for my mother for 8 years. All staff were caring with a very understanding approach in challenging circumstances. Many thanks to the management and the senior carers on the second floor. We are very grateful that she recieved dignified end of life care in a comforting setting. Would highly recommend to other families,

Reply from Rachel Wood, Head of Customer Relations at Fairlawn

Thank you for your kind and thoughtful review. It was a privilege to care for your mother over the years, and we're grateful you trusted us to support her and your family. Your words mean a great deal to our team, especially our management and second-floor carers. We wish you and your family all the very best.

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Review from Anthony A (Son of Resident) published on 22 July 2026 Submitted via Postal Card
Overall Experience

Fairlawn is well situated in Ferndown with beautiful gardens and amenities. My father passed just recently and I am just very grateful for the effort put in by all the staff to make this difficult time more comfortable for us sons and wives who spent time with him in his last hours. Many thanks and appreciation for looking after Dad at Fairlawn.

Reply from Rachel Wood, Head of Customer Relations at Fairlawn

Thank you for your kind words and for taking the time to share your experience. We are deeply sorry for your loss. It means so much to know that our team was able to provide comfort and support to your father and your family during such a difficult time. Your appreciation will be shared with all our staff.

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Review from N N (Daughter of Resident) published on 12 May 2026 Submitted via Postal Card
Overall Experience
Mum was moved to Fairlawn in March 26. She has settled very well, the room is clean, and she has room there to bring her things from home to make it homely for her.

The staff have all been professional and very helpful while we both navigate this change. I feel confident mum is being looked after and is being kept safe.

Reply from Rachel Wood, Head of Customer Relations at Fairlawn

Thank you for your lovely review. We're so pleased to hear your mum has settled in well at Fairlawn and that her room feels comfortable and homely for her.

Your kind words about our team mean a lot, and we're glad we've been able to support you both through this transition while providing safe and professional care for your mum.

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Review from Joanne K (Daughter-in-law of Resident) published on 9 March 2026 Submitted via Website
Overall Experience

Fairlawn has been my mother-in-law's home for nearly 2 years. She was adamant she would only go into Fairlawn and was extremely happy and very well-cared for! The manager and her team are amazing, so friendly, welcoming, supportive and very professional. The end of life care she received was exceptional, she was treated with dignity, respect, love and care. We are so thankful to everyone at Fairlawn!

Reply from Rachel Wood, Head of Customer Relations at Fairlawn

Thank you so much for your kind words. It means a great deal to our whole team that your mother-in-law felt happy and well cared for at Fairlawn. We're truly honoured to have supported her and your family, and we're grateful for your trust in us during such an important time. Thank you once again, it means a lot.

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Review from Dee E (Wife of Resident) published on 1 December 2025 Submitted via Website
Overall Experience

I was very impressed with Fairlawn when looking for a permanent care home for my husband. There was a room available, and he was quickly admitted. The process was handled very well and I am delighted with his care so far. He has only been there nine days, but the admin team and the carers are all lovely. Nothing is too much trouble. My husband is a wanderer, but the home is very secure and there are staff on duty at night, so I know he is safe and cared for 24/7. Fairlawn is immaculately clean, there are plenty of activities and the food is plentiful and excellent. I would definitely recommend Fairlawn.

Reply from Rachel Wood, Head of Customer Relations at Fairlawn

Thank you so much for your wonderful review. It's lovely to read that you feel that nothing is too much trouble and that you would definitely recommend Fairlawn. I will share your kind words with the team as I know it will mean a lot to everyone, thank you again.

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Review from A C (Daughter of Resident) published on 25 November 2025 Submitted via Postal Card
Overall Experience
I am so grateful for the level of care Fairlawns have provided for Mum. Her room feels cosy & homely. The staff are helpful, available & friendly.
It's been good to see Mum eating lovely food & well presented.

Our family are all impressed by the standard of care & the kind manner in which you treat our Mum. Thanks.

Reply from Rachel Wood, Head of Customer Relations at Fairlawn

What a wonderful review - thank you so much. It's lovely to read that you find the staff to be helpful and friendly and the you and family are impressed by the standards of care and kindness at Fairlawn. I'll be sure to share your kind words with the team as I know they'll all be so grateful. Thank you again.

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Review from Becky S (Daughter of Resident) published on 17 November 2025 Submitted via Website
Overall Experience
Both of my parents moved into Fairlawn a couple of months ago. One parent on the top floor Dementia wing and one on the bottom floor non dementia.
This was the first time they had been in separate rooms. The care home staff were great in making sure they met for breakfast each morning and spent as much time together as they wanted.
Unfortunately one parent became very unwell and then Palliative and the care was fantastic.
My family and I visited daily and nothing was too much for them. They even fed me at dinner time.
Thank you so much to all the staff.
Also the activities on offer are amazing. Such a variety and even tailor made to individuals.
Special mention to Tina, Donna.and Hazel

Thank you.

Reply from Rachel Wood, Head of Customer Relations at Fairlawn

Thank you so much for your wonderful review. It's great to read that you found the care to be fantastic. I will pass on your thanks and kind words, I know it means a lot to the team to receive such great feedback, thank you once again.

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Review from Rosie H (Daughter of Resident) published on 5 September 2025 Submitted via Postal Card
Overall Experience

A wonderful home offering love, care and compassion not just to the residents but also their families at what is an emotional time. The management team is exceptional.

Reply from Rachel Wood, Head of Customer Relations at Fairlawn

Thank you so much for your review. Your kind words mean a lot. We are so pleased that you think our home is wonderful and offers love, care and compassion. The team will be so grateful for your review, so thank you again, it means a lot.

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Review from J C (Daughter of Resident) published on 5 September 2025 Submitted via Postal Card
Overall Experience

On balance, this care home is the best I've seen (out of many). One thing that Mum is always wearing her own clothes, which sounds silly, but is not the case in some homes. Most ot the staff are very good and kind, they are very good at informing me of any illness/accidents, ie falls. I'm a very regular visitor, so have seen the continuity of care over 2 years.

Reply from Rachel Wood, Head of Customer Relations at Fairlawn

Many thanks for your review, I will be sure to share your kind words with the team, I know they will appreciate them.

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Review from Nicky W (Friend of Resident) published on 4 September 2025 Submitted via Postal Card
Overall Experience

I did not want my client to have to go into residential care, but when the time came and I approached Fairlawn, the experience was a very positive one. From first contact to several weeks into residential care, the whole experience has been smooth, calm, easy and very reassuring. My client is happy at Fairlawn and thriving. His needs are being met very well, and he obviously feels safe and happy, as well as comfortable and well cared for. I would highly recommend Fairlawn.

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Review from Elizabeth B (Wife of Resident) published on 4 September 2025 Submitted via Postal Card
Overall Experience

My husband has been in Fairlawn since the middle of July 2025, and so far, I am most impressed by the admin staff, carers and domestic staff. Management, gardeners and chef. We celebrated our 67th Wedding Anniversary on the 9th August 2025, and the staff gave us a wonderful celebration day lunch. Personally, all staff celebrated with us, plus the chef served our lunch himself, full marks all round.

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Review from Shaun D (Son of Resident) published on 12 August 2025 Submitted via Website
Overall Experience

We found the care home and their superb staff to be very caring, compassionate and always polite. Although my mum was only in the home for a short period time, the staff made every effort to make her stay a pleasant one.

Reply from Rachel Wood, Head of Customer Relations at Fairlawn

Thank you so much for your review, it's great to read that your mum had a pleasant stay with us. The team will be so pleased to hear that you consider them to be very caring, compassionate and polite - it means a lot, so thank you again.

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Review from S G (Daughter of Resident) published on 29 May 2025 Submitted via Postal Card
Overall Experience
A brilliant VE Day Garden Party.
Fantastic food & drinks.
Well organised, great atmosphere.
100%

Mum joined in and sang.

Reply from Esther Sheppard, Senior Customer Relationship Manager at Fairlawn

Thank you for your review. We are so pleased you and your mum enjoyed the VE Day garden party.

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Review from C T (Daughter of Resident) published on 16 April 2025 Submitted via Postal Card
Overall Experience

The care staff, management, and all departments efficient, informative and caring.

Reply from Esther Sheppard, Senior Customer Relationship Manager at Fairlawn

Thank you for your 5* review - will share this feedback with the team.

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Review from C M (Daughter of Resident) published on 2 April 2025 Submitted via Website
Overall Experience

It was my stepfathers 100th birthday and the effort put in by all the staff we saw at the home was above and beyond our expectations. The amount of food and quality of the food was the biggest shock!!! The birthday cake the chef had done was actually the best I had tasted....you could tell a lot of effort and care had gone into it. Anything we wanted the staff were only too happy to assist. A very memorable 100th and we are very grateful to all at Fairlawn.

Reply from Phil Smith, Director of Residential Care at Fairlawn

Thank you for your kind words! We're thrilled to hear your stepfather's 100th was so special. Our team takes great pride in making every celebration memorable. We will share this with the team.

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Review from F S (Goddaughter of Resident) published on 2 April 2025 Submitted via Postal Card
Overall Experience

We visited a relative at the home on Monday, and the staff were incredibly helpful and friendly. They arranged to move our relative from her room to the lounge so that we could all be together as the room felt crowded with 3. The staff member who moved her did so with care, talking to her all the time. The lounge was clean and tidy and the chairs very comfortable. Each time I have visited, I have found my relative to be well cared for, and she seems very happy there.

Reply from Phil Smith, Director of Residential Care at Fairlawn

Thank you for your lovely feedback! We're so pleased to hear that your visits have been positive and that your relative is happy and well cared for. Our team truly appreciates your kind words!

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Review from S T (Daughter of Resident) published on 9 January 2025 Submitted via Postal Card
Overall Experience

My mother has only been at Fairlawn for two months and struggled to get used to new people and things. However, I find that she is becoming much more relaxed and happy in her new surroundings. As a family we are very happy with her care, cleanliness and safety are second to none, only hope that she continues to enjoy her new home.

Reply from Phil Smith, Director of Residential Care at Fairlawn

Thank you for your review. We are so pleased your mother has started to feel relaxed and happy in her new surroundings. We will share this lovely feedback with the team.

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Review from Carole H (Niece of Resident) published on 2 January 2025 Submitted via Postal Card
Overall Experience

My aunt has been in Fairlawn with dementia for over 2 years and we have been very impressed with the care given in every aspect. Good communication with family, regular updates and social events. Excellent catering. We are so reassured that my aunt is safe, comfortable and cared for. Would highly recommend Fairlawn to anyone seeking a caring quality residential home.

Reply from Phillip Smith, Director of Residential Care at Fairlawn

Thank you so much for such a positive review and recommendation. The team at Fairlawn will be delighted!

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Review from Helen G (Daughter of Resident) published on 2 January 2025 Submitted via Website
Overall Experience

Have been so happy with the choice of care home we made for my mum. She has been a resident since March 2024 and really loves it here and feels well cared for. The staff are all absolutely fantastic and do a great job, from the management, the carers, the housekeepers and even the maintenance man! The rooms are lovely and clean and the food is (mostly) very good. I would be happy to recommend Fairlawn to anybody needing care.

Reply from Phillip Smith, Director of Residential Care at Fairlawn

Thank you so much for your very kind words. We are so glad that Mum is settled and happy. The team will be delighted with this feedback and I will ensure it is shared to all.

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Review from Anita K (Daughter of Resident) published on 23 December 2024 Submitted via Website
Overall Experience

Most of the staff are very friendly and caring. The food is mostly good. Activities have have improved over the last 2 or 3 months. The lounges, coffee areas, bedrooms and toilets are exceptionally clean.

Reply from Phil Smith, Director of Residential Care at Fairlawn

Thank you for your review, we will share this feedback with the team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 January 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (22) & Events (0)

News
  • 02 Jun 2026

    Dorset care home residents delighted in a memorable musical afternoon created especially for them by the BSO, Care South and JPMorganChase. Hosted at JPMorganChase’s Bournemouth campus, the midweek event included...

  • 27 May 2026

    Communities across the south of England gathered at Care South’s care homes to share experiences and raise awareness during Dementia Action Week. Karen Hodges, Group Dementia Lead for Care South,...

  • 27 May 2026

    The Diamond Divas ladies’ choir has hit its latest fundraising high note – bringing its total to £80k raised for Macmillan Caring Locally (MCL), the local charity which supports the...

Upcoming Events

There are no upcoming events for Fairlawn.

Awards / Recognitions (7)

  • 30 Jan 2026Recipient: Care South
  • 31 Jan 2025Recipient: Care South
  • 31 Jan 2024Recipient: Care South

Accreditations

There are no accreditations posted yet for Fairlawn.

Meet the Team (1)

Tina Vincent
Tina VincentJob Title:Home Manager

Tina brings with her over 30 years of experience in care, during her career, Tina has been a trainer, delivering Health and Social Care apprenticeships. She is currently studying her Level 6 in Health and Social Care Management.

Frequently Asked Questions about Fairlawn

What types of Care is Fairlawn registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Fairlawn have?

There are 64 Single Rooms.

What are the Facilities & Services at Fairlawn?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.

How far is Fairlawn to the centre of Ferndown?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Fairlawn to verify any information. View our terms and conditions. Fairlawn has an Enhanced Service -more info.