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Residents can enjoy various communal spaces for group activities, socialising, or peaceful relaxation. The home’s central location makes it easy to explore local attractions such as Stourhead Gardens, Shaftesbury, and the Pythouse...
Set in a beautifully restored building with landscaped gardens and a private courtyard, The Malthouse is located within walking distance of Gillingham’s quaint town centre. Offering residential, respite, dementia, and palliative care, the home provides a warm, home-from-home atmosphere.
Residents can enjoy various communal spaces for group activities, socialising, or peaceful relaxation. The home’s central location makes it easy to explore local attractions such as Stourhead Gardens, Shaftesbury, and the Pythouse Walled Garden, perfect for family visits.
Accommodation spans three floors with 33 fully furnished bedrooms, ready to be personalised with residents’ own furniture and treasured belongings. The gardens feature colourful flower beds, patios and quiet seating areas. A former garden pod has been transformed into a delightful resident-run crafts shop, where residents can display and sell their handmade creations, adding a creative and social dimension to life at the home.
The Malthouse has a dedicated, long-standing team, many of whom have been with the home for years, ensuring high-quality, compassionate care. Its Gold Standards Framework accreditation highlights the team’s exceptional commitment to residents’ wellbeing and its strong connections with the wider community.
Care Provided by The Malthouse Residential Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 34 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact The Malthouse Residential Home to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact The Malthouse Residential Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Good to Know
Group / Owner
- Healthcare Homes Group Ltd
- Private Owned
Person in charge
- Amy Morgan (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Number of floors: 3
Room Information
- Single Rooms (32)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (1)
The Malthouse Residential Home Reviews (125)
The Malthouse Residential Home has a Review Score of 9.9 (9.870) out of 10, based on 42 reviews in the last 2 years.
Over all time The Malthouse Residential Home has 125 reviews.
A very warm welcome awaits you at The Malthouse Residential Home. The staff are friendly and helpful. Nothing is too much trouble. The individual care and attention given to each resident is excellent. the environment is clean, comfortable and very homely. Individual interests are catered for,...
A very warm welcome awaits you at The Malthouse Residential Home. The staff are friendly and helpful. Nothing is too much trouble. The individual care and attention given to each resident is excellent. the environment is clean, comfortable and very homely. Individual interests are catered for, activities that take place are stimulating, physically and mentally. Excellent support from community nursing and rehab teams. The food choice and menus are excellent. There is always plenty of choice and wine with the meal if wanted. Having sampled the food myself, I would recommend it to anyone.
This has been a wonderful experience for my family. The Malthouse has such character - I hate clinical buildings. The staff, all the staff, have been fantastic and caring 24/7. The Manager runs a lovely extra caring friendly establishment. I cannot thank her enough. I am so grateful. I will be back...
This has been a wonderful experience for my family. The Malthouse has such character - I hate clinical buildings. The staff, all the staff, have been fantastic and caring 24/7. The Manager runs a lovely extra caring friendly establishment. I cannot thank her enough. I am so grateful. I will be back as a resident in the near future.
My mother has been at the Malthouse for eight years now. I find the management are always up to speed with what is happening with each of the residents. Whislt she is gradually deteriorating The Malthouse staff have been wonderful. They are attentive as they care caring, my mother is not always...
My mother has been at the Malthouse for eight years now. I find the management are always up to speed with what is happening with each of the residents. Whislt she is gradually deteriorating The Malthouse staff have been wonderful. They are attentive as they care caring, my mother is not always east to tend but the staff are wonderful with her. A few months ago we thought she would pass away but thanks to the staff and care she pulled through. We have been lucky finding such a home for mother. If there are any negatives the dining experience could be a little better and some parts of the Malthouse are beginning to look a bit tired.
The Malthouse truly exceeded our expectations with their care for my very elderly mother, whose needs were greater than most. The level of care and attention given by all staff at all times was exceptional in all areas - food, comfort, sleep, medical attention, etc. A great team of people.
The Malthouse truly exceeded our expectations with their care for my very elderly mother, whose needs were greater than most. The level of care and attention given by all staff at all times was exceptional in all areas - food, comfort, sleep, medical attention, etc. A great team of people.
We had an urgent need to find respite/medium term care for my 106 year old mother-in-law. The Malthouse and its staff went beyond any of my expectations, whilst remaining very professional at all times. So, in the midst of all the Xmas goings-on Elsie was given huge focus and care, as were we, the...
We had an urgent need to find respite/medium term care for my 106 year old mother-in-law. The Malthouse and its staff went beyond any of my expectations, whilst remaining very professional at all times. So, in the midst of all the Xmas goings-on Elsie was given huge focus and care, as were we, the relatives. I have used many care homes in recent years - this is the very best by a long, long way.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 October 2022Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (2)
- 23 Jul 2025
A resident at The Malthouse care home in Gillingham, Dorset, has celebrated her 104th birthday with a gathering attended by fellow residents, staff, and invited guests. Valerie, who has lived...
- 13 Nov 2024
The Malthouse in Gillingham has been awarded a shining review in its recent Quality Monitoring report from Dorset Council. The report highlights the exceptional care and commitment of the team...
- 13 Nov 2024
At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...
- 03 Nov 2026Organiser: The Malthouse Residential Home
- 01 Dec 2026Organiser: The Malthouse Residential Home
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Healthcare Homes Group Ltd
- 31 Jan 2025Recipient: Healthcare Homes Group Ltd
- 28 Feb 2023Recipient: Healthcare Homes Group Ltd
Accreditations
There are no accreditations posted yet for The Malthouse Residential Home.
Meet the Team (7)

As Home Manager and a Registered Nurse, I am passionate about creating a warm, welcoming environment where residents feel valued, respected, and...
As Home Manager and a Registered Nurse, I am passionate about creating a warm, welcoming environment where residents feel valued, respected, and truly at home.I enjoy leading an exceptional team that is dedicated to delivering high-quality, person-centred care.
Through compassion, kindness, and a little laughter, we work together to make a positive difference in the lives of our residents every day.

NVQ 2 and 3 in Health and Social care and Level 3 Diploma in Management.
I enjoy working as part of a great team, and having a positive relationship with colleagues, residents and their families.

I love the family environment of the home, where I help residents feel they still have a meaningful purpose. While I haven't completed formal training in this role yet, I bring a wealth of other experience to it.

I love working in a home where kindness is at its core, making it a welcoming and inclusive place for both residents and staff. One resident said,...
I love working in a home where kindness is at its core, making it a welcoming and inclusive place for both residents and staff. One resident said, "You always make me feel better about myself," which is the most rewarding part of my job. I hold Level 2 and 3 Diplomas in Health and Social Care, along with a Level 4 Lead Practitioner qualification.

I enjoy working with a hardworking team and interacting with our residents. I enrich their lives by listening, being there for them, and offering my help, drawing on my extensive experience and completion of all mandatory courses.

I joined The Malthouse in 2025 and really enjoy working alongside the friendly staff and residents who make the home such a welcoming place. With a...
I joined The Malthouse in 2025 and really enjoy working alongside the friendly staff and residents who make the home such a welcoming place. With a strong background in facilities and maintenance, I take pride in quickly resolving issues and keeping the home safe, comfortable, and running smoothly so residents can enjoy their time here without worry.
I’m a qualified carpenter by trade and have completed a range of training in electrical maintenance, plumbing, legionella awareness, and health and safety, ensuring high standards are maintained across the home at all times.

I love the teamwork at The Malthouse, where staff, residents, and their families create a supportive and appreciative environment. I enjoy working...
I love the teamwork at The Malthouse, where staff, residents, and their families create a supportive and appreciative environment. I enjoy working with people and helping those around me. I have completed my Diploma levels 3 and 5 in Health and Social Care.
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