Evergreens

My mum has been at Evergreens for 6 years and during this time she has received the best possible care and respect. Today (28 July) I visited my mum and when I arrived staff informed me how mum has been, how they love her and her progression with her dementia. Mum was placed on palliative care 2 years ago by her GP, this has not stopped the staff from engaging and stimulating her daily existence. I truly believe the care & attention provided to her has maintained her existence. Our family cannot thank them enough in their approach and kindness towards our mum.

My mother was very nervous and apprehensive about the possibility of a care home, from day 1 she has been made to feel welcome and comfortable, nothing is too much trouble and all the staff are friendly and approachable. Mum has now been here 3 weeks and doesn't ever want to go home.

When mum finally agreed she needed to be looked after, I was worried how she would cope with her loss of independence and being around so many other people, but I can honestly say she has thrived at Evergreens. The staff are exceptional - kind, caring yet down to earth - and the place feels homely not like an institution. Mum eats well, has made friends, has regained her sense of humour and loves the fabulous entertainment which is keeping her mind active. I can't recommend Evergreens enough!

This carehome is excellent,they have welcomed my mother and made her feel at home from the day she moved in.They do many activities she can join in with and has enjoyed them immensely. They have done crafts and activities, it is great to see my mum having a good time.The rooms are lovely, she has her own bits from her home around her. When visiting they are very welcoming and friendly I am so glad we picked this carehome.

We are so grateful for the help and support my mum receives and consider ourselves so fortunate to have found this little gem of a care home.

The home is a real gem, and we are delighted to find such a wonderful place where Mum is safe, happy and cared for with genuine kindness.

The produce used in food is of the highest quality and the meals are wonderful. Where this place excels is the respect and kindness of all the staff who are employed directly to this Home. This makes all the difference because staff get to know residents and visa versa. They are committed to the highest possible care and that is very very evident in everything they do. I would urge anyone who is considering residential care to visit Evergreen. It is like walking into your relatives '' home where you are welcomed often for a meal and where you can sit in overlooking the beautiful gardens. Highly recommend.

I could be nitpicking, but I won't, as I appreciate you have a very difficult job to do.

My mother has been here for approx 2 yrs. Great service, wonderful staff. Have looked after my mum really well. She has a difficult time eating but the staff have amended their menu and now she has out on weight!

Would highly recommend the establishment.

The treatment and compassion for people in their later years, some vulnerable and confused, are dealt with in a very professional and lovely manner.

I am very pleased with the care my husband received whilst at Everygreens. The staff were very friendly and helpful. The food was excellent and well prepared. The only minus was that the laundry tended to go missing, but it was located once the mistake had been pointed out. Overall, a very pleasant experience.

How lucky my husband is to be in the most beautiful care home! From the manager, nursing staff, carers, chefs, etc. The residents are so well looked after, and they are all one big family together. The food is excellent. Every day after lunch, they gather in the lounge, where a lovely lady organises all kinds of activities to participate from quizzes, Pilates, exercise, puzzles, bingo, etc. Guests are welcome anytime, and I always feel welcomed and participate too. Love the place!!

His room was decorated tastefully and you can take along your own personal possessions to make your loved ones feel at home.

To anyone looking for a care home for a relative take a look at Evergreens. This really is a home from home environment. My mum lived at Evergreens for the final four and a half years of her life. She was very happy and adored the staff as much as they adored her. Nothing was too much trouble for the staff, they were caring, attentive and knowledgeable. Their compassion especially during mums final week was immeasurable. It was clear to see with the tears just how much they loved and cared not only about our mum, but also about us. We chose for our mum not to be admitted to hospital for that final week and believe it was the best decision we made. She died a very peaceful, dignified death all thanks to these wonderful people from Evergreens and GP surgery. We will never forget them and will keep in touch. Thank you.

The Evergreens has a lovely garden with a large fish pond. It has a grassed seating area and a patio area too where the residents can sit and relax when the sun is out.

From the first phone conversation I was impressed with the genuine warmth and willingness to support my mother's care needs. I was given a tour of the home by a wonderful senior member of staff who had so much enthusiasm and knowledge and went the extra mile and she was able to follow up my enquire on the same day for my mothers respite care. A home visit assessment was conducted who was both sensitive and reassuring and also very professional. My mother has comment on how welcome she feels by all the lovely staff she has met.

The Evergreens have been nothing short of magnificent. I have given an excellent rating for everything because there is nothing I could find fault with. During my mum's stay this year and until her death they adapted to all her changed medical needs, and unlike when she lived in the community they would be able to access GPs or other professionals immediately when they were concerned. She was in safe hands mum was checked on and talked to not only in response to needs, they loved her and she loved them. During her final weeks, she was truly content as all her needs were met with smiles, compassion, care and love. I will simply never forget them, and had she been there longer, and I was able to make relationships with the other residents, I know I would be visiting them as an excuse to see the lovely team there who I will miss terribly.

Our mum has been so happy and well cared for here. We are secure in knowledgeable she is in safe and caring hands. Staff are fantastic and always happy to talk about mum's week, health and anything else.

The room is lovely with freedom to personalise. The staff are friendly, knowledgeable and engaged. These can be overused words but when someone you love can no longer be independent, to leave them in a clean friendly caring environment is such a blessing.

My sister is a resident at the Evergreens because of memory recall issues which means she is unable to live independently and care for herself. However, she still has mental capacity and a strong personality requiring patience, understanding and empathy from her carers. My observations when visiting the care home are of a well-run, happy and caring establishment with friendly, caring and conscientious staff who treat the residents with dignity and respect. Staff are very friendly, patient, caring and helpful in looking after my sister. She has a nice room, likes the food and is very happy there. She is encouraged to participate in activities and enjoyed her recent birthday celebration organised by staff. I am also impressed by the efficient way staff liaise with other agencies and providers contributing to her care and wellbeing such as hairdressing, podiatry and medical services such as the local GP and Dental services etc., proactively monitoring her medical needs and issues.