Evergreens

2 Berkeley Road, Talbot Woods, Bournemouth BH3 7JJ
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9.9 61 Reviews
  • Evergreens, Bournemouth
In the desirable conservation area of Talbot Woods, The Evergreens is an award-winning Residential Care Home for the elderly offering modern, high quality accommodation in a traditional setting.

Care is provided by fully trained staff, 24 hours per day in 25 bedrooms, all en-suite and is tailored to resident’s individual needs and choices.

This sought after Home was built in the 1920s has been a residential home for nearly 40 years. Sympathetically enlarged over time, the atmosphere is one of tranquillity and relaxation.   

The home is regulated by CQC and was rated 'Good', across regulated activities in their last inspection (March 2022). Your care needs and safety are their priority and the experienced manager personally carries out a full care needs assessment before any new resident arrives to ensure that care is personalised. Staff are experienced in providing assistance from a helping hand to full personal care and complex mobility needs.

Resident safety is at the forefront of their carer’s daily routine and they have a range of the latest equipment to ensure a resident’s comfort and dignity is at the heart of what they do.

Each resident’s individual requests and needs are of great importance to them and their families and the fulfilment of those wishes is what makes life just that little bit more enjoyable.

* All en-suite rooms with TV, telephone & wireless call system
* Dedicated Residents Wi-Fi network
* Fully trained staff in attendance 24 hours per day
* Home-cooked food
* Respite or residential care available
* Varied Activities & Outings program   

More than just care, a very personal service.

Care Provided by Evergreens

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Our fees are inclusive of accommodation, all food & beverages, laundry, activities & bills (e.g. heat & power but not including private telephone lines).


Residential Care: from £1250
These prices are only a guideline, please contact The Office at Evergreens to find out the exact price for your requirements.


Professional services such as chiropody, hairdressing, opticians, dentistry etc. are at an additional cost, but in-house services for these items are available.

Contact Evergreens to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Evergreens to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Owner

  • Frank Care Ltd

Person in Charge

  • Amine Bounouara (Care Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (25)
  • Couples/Companion Rooms (0)

Visiting

  • The home is open 24 hours a day and no prior notice is necessary for visitors or viewings.

Parking

  • Ample on-site parking is available for guests and visitors.

9.9

Evergreens has a Review Score of 9.9 (9.867) out of 10, based on 12 reviews in the last 2 years.
Over all time Evergreens has 61 reviews.

Overall Experience
  • 54
  • 7
  • 0
  • 0
  • 0
Date Published
  • 61
  • 1
  • 2
  • 12
  • 49
Reviewer Connection to Evergreens
  • 27
  • 9
  • 4
  • 4
  • 3
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 61, showing 61-61
Review from Tom J (Son of Resident) published on 11 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care manager was welcoming upon arrival and completed a detailed assessment, which is the basis of my mother's care plan. The staff are very friendly and professional, showing a good understanding of my mother's medical conditions. The care plan is updated daily and communications with the manager
and assistant managers, plus senior carers is excellent. The residents are encouraged to interact and there is a warm, friendly atmosphere at all times. We are very satisfied with the care provided by Evergreens.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.867)

Overview of Review Score

The Review Score of 9.9 (9.867) out of 10 for Evergreens is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.867 for Evergreens is calculated as follows: ( (126 Excellents x 5) + (15 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 143 Ratings = 4.867
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Evergreens is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 May 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

5 Bed Vacancies

Posted: 03 Nov 2025

Beautifully decorated Single Room(s) with en-suite in a lovely location. Suitable for privately funded resident or local authority with a top-up.

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Awards / Recognitions (2)

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Meet the Team (0)

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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Evergreens to verify any information. View our terms and conditions. Evergreens has an Enhanced Service - more info.