Aranlaw House was rated Outstanding by CQC in March 2017, putting it in the top one per cent of care homes across the UK.
The home provides Poole’s premier dementia care service in a care home setting and residential care and support to ladies and gentleman over the age of 60.
Residents are all experiencing memory problems. They might sometimes be a bit muddled or confused and find difficulties with getting things organised. Sometimes they know something is not quite right, but they are not sure exactly why this is and it can make them anxious. This can be very frustrating and they may be finding life difficult to manage without some help.
As well as clients with dementia, they can also provide additional support to help with the problems sometimes associated with old age. For instance, some residents need help with walking, getting dressed or undressed or require assistance with their meals. Carers are there to help and support residents whatever their needs may be.
Group: Luxury Care Group Ltd
Person in charge: Claire Birch (Registered Manager)
Local Authority / Social Services: Borough of Poole Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 46 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment
Specialist Care Categories: Alzheimer's • Anorexia/Bulimia/Self Harming • Cancer Care • Challenging Behaviour • Colitis & Crohn's Disease • Huntington's Disease • Parkinson's Disease • Schizophrenia • Stroke • Visual Impairment
Admission Information: Contact Care Home. Ages from 65 to 110.
Languages Spoken by Staff (other than English): Spanish; Castilian, Polish
Single Rooms: 46
Rooms with ensuite WC: 46
Weekly Charges Guide: Personal Care Single £780 – £1200 (These prices are only a guideline, please contact Aranlaw House Care Home to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Aranlaw House Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8.3 (maximum of 10) for Aranlaw House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Aranlaw House Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.833 for Aranlaw House Care Home is calculated as follows: ( (57 Excellents x 5) + (7 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 66 Ratings = 4.833
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.467 Points relating to the number of positive Reviews for Aranlaw House Care Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 = 3.25
Target of 9.2 positive Reviews (46 registered maximum number of service users ÷ 5). 2 Reviews ÷ 9.2 Target = 0.217
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Aranlaw House Care Home has a Review Score of 8.3 (8.300) from 6 Reviews
Review submitted from a Website Submission by AGL (Vicar Church Minister) on Thursday 8 June 2017. Relates to June 2017.
I visit Aranlaw House regularly to minister to residents. I always receive a warm and friendly welcome from the whole team. The home is bright and cheerful and there is always lots of activities for the residents to get involved in.
How likely would you be to recommend Aranlaw House Care Home? Extremely Likely
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Review submitted from a Postal Card by Howard D (Vicar Church Minister) on Friday 26 May 2017. Relates to May 2017.
I visit a resident who formally attended my church in Yeovil. The lady I visit has nobody else in the world so she is very important to us. The care she receives has consistently impressed me, especially on unannounced visits. It is clear that they (the staff) treat her with dignity and love and the evidence seen in her excellent appearance and overall wellbeing. I am very pleased with the care received.
How likely would you be to recommend Aranlaw House Care Home? Extremely Likely
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Review submitted from a Postal Card by Carole M (Wife of Resident) on Monday 15 May 2017. Relates to March 2017.
I am most impressed with facilities, staff and care at this home. My husband was very depressed and disorientated when he arrived, not to mention difficult and he is now very settled.
Full marks for cleanliness and the lovely food.
How likely would you be to recommend Aranlaw House Care Home? Extremely Likely
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Review submitted from a Postal Card by Barbara H (Wife of Resident) on Tuesday 28 March 2017. Relates to March 2017.
I spent several hours on each visit to my husband on most days of the week. During these visits, I have been able to observe all grades of staff and I'm always extremely impressed by their professionalism and warmth towards every single resident- no matter how challenging. I consider Aranlaw House gives high-quality care to all residents and relatives/friends at all times.
How likely would you be to recommend Aranlaw House Care Home? Extremely Likely
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Review submitted from a Postal Card by Babs R (Daughter of Resident) on Wednesday 22 March 2017. Relates to March 2017.
The best home there could be with the best carers.
All staff are well trained and caring. Activities are outstanding. Nothing is ever too much. Food is brilliant. Residents can have anything they chose if they don't fancy the menu of the day.
It is just outstanding.
How likely would you be to recommend Aranlaw House Care Home? Extremely Likely
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Review submitted from a Postal Card by Julie W (Daughter of Resident) on Wednesday 22 March 2017. Relates to March 2017.
I find Aranlaw care home very good. The staff are always very kind, helpful and caring. I am very happy with the care my dad receives whole he has been a resident.
How likely would you be to recommend Aranlaw House Care Home? Extremely Likely
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There are currently no awards/recognitions posted yet for Aranlaw House Care Home
There are currently no Care Home Idol entrants who have performed at Aranlaw House Care Home