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Aranlaw House Care Home

26 Tower Road, Poole, Dorset BH13 6HZ
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homely care home with really friendly staff who make both residents and visitors feel so welcomeL B(Friend of Resident/Service User)
Aranlaw House Care Home, Poole
I feel supported by the caring staff. It's a comfortable place and feel looked afterA M(Resident / Service User)
Aranlaw House Care Home, Poole
I would have no hesitation in recommending AranlawLesley C(Daughter of Resident/Service User)
Aranlaw House Care Home, Poole

Welcome to Aranlaw House, the distinguished care home nestled in the heart of Bournemouth & Poole, renowned for its expertise in mental health and dementia care. They take immense pride in their 'outstanding' rating from the Care Quality Commission (CQC) across all five areas, a testament to the unwavering commitment to excellence since February 2020.

Aranlaw House Care Home, located in the heart of Westbourne, offers exceptional advanced dementia care in...  

Care Provided by Aranlaw House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 47 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £2,000From £2,000
Residential Dementia CareFrom £2,000From £2,000

The weekly charges start at £2000, but they may vary depending on the assessment conducted by the home.

Contact Aranlaw House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Natasha Smith (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020
  • Number of floors: 3

Room Information

  • Single Rooms (47)
  • Single Rooms with ensuite Wet Room (47)

Visiting

  • Aranlaw House welcomes friends and family of loved ones to treat it as a private home of a relative. To ensure a smooth visit, please contact the home in advance. Visiting hours will be organized at the visitor's convenience, ensuring the best time for a visit. The home kindly request all visitors to adhere to the established guidance and procedures.

Parking

  • Parking is available on-site at Aranlaw, and all visitor parking spots are clearly marked. When planning a visit to view the home, please reach out in advance so that parking space can be reserved.

Aranlaw House Care Home Reviews (44)

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9.6

Aranlaw House Care Home has a Review Score of 9.6 (9.629) out of 10, based on 9 reviews in the last 2 years. Over all time Aranlaw House Care Home has 44 reviews.

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Showing 44 reviews matching selected criteria
Review from Ann B (Wife of Resident) published on 1 May 2026 Submitted via Website
Overall Experience

Aranlaw is an absolutely fantastic care home .The staff are genuinely caring and show love to my husband. They are very supportive to me. They have been kind and considerate to me and I appreciate that very much. .My husband is safe and happy there and that means a lot to me, The home is well run and the staff are professional. Always coming up with new activities for the residents. The home is very stylish and spotlessly clean. The catering is second to none . Great management team

Reply from Tori Kerr, Family liaison at Aranlaw House Care Home
Thank you so much for your kind words and lovely feedback.

We are delighted to hear that your husband is safe, happy, and so well cared for at Aranlaw. It means a great deal to know that our team has been able to support not only your husband, but also you during this time.

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Review from D S (Husband of Resident) published on 20 March 2026 Submitted via Postal Card
Overall Experience

We would like to thank every member of the staff, past and present, for all the kindness and consideration given to my wife while she was at Aranlaw. Every member of the staff that I met over the 6 years always showed such respect, care, consideration, such tenderness and love that showed how much you all love the career you have chosen when you decided to become a carer giver.

Reply from Tori Kerr, Family liaison at Aranlaw House Care Home

Thank you so much for your heartfelt words. It truly means a great deal to all of us that you took the time to share your experience.

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Review from Jamie W (Son of Resident) published on 9 March 2026 Submitted via Postal Card
Overall Experience

Dad loves all the activities, especially the singers. The staff are always friendly and helpful. The food is very good. A lovely care home.

Reply from Tori Kerr, Family liaison at Aranlaw House Care Home

Were so pleased to hear your dad is enjoying the activitiesespecially the singers! Its wonderful to know our teams friendliness, helpfulness, and the quality of the food have made such a positive impression. Thank you for your kind words; creating a warm, happy home for our residents means everything to us.

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Review from Heather B (Sister of Resident) published on 17 November 2025 Submitted via Website
Overall Experience

Aranlaw is the 5th placement for my brother in 2 1/2 years. Prior to admission the manager + deputy were very professional, listening to our concerns, providing articulate answers and reassurances. I always find a welcoming atmosphere every visit with friendly engaging staff. Greeted with a smile and creating a comfortable environment. The home provides extensive activities going to great lengths to involve as many residents as possible. Even taking my brother to second hand shops, purely because it makes him happy. His bad habit of smoking has proved difficult in finding suitable accommodation. In Aranlaw he has the freedom in a safe environment to smoke when he wants. Staff recognise the importance smoking is to him, helping him relax at times of anxiety. As a retired nurse I am observant and perhaps see the details others may miss. Staff treat residents' safely, with dignity a priority. This home, I believe, is a template for others to emulate treating residents as individuals.

Reply from Tori Kerr, Family liaison at Aranlaw House Care Home

Thank you so much for your thoughtful and detailed review. Were truly grateful for your kind words and are delighted to hear that your brother feels comfortable and supported at Aranlaw. Our team works hard to create a welcoming environment where each resident is treated with dignity and as an...  

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Review from Chris S (Friend of Resident) published on 29 September 2025 Submitted via Postal Card
Overall Experience

I visited my long term friend Mark today. The staff here do a wonderful job looking after him. His special needs are handled in a professional and caring way. It's a great place for him.

Reply from Tori Kerr, Family liaison at Aranlaw House Care Home

Thank you for your kind words, we're really pleased to hear it.

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Review from Lesley C (Daughter of Resident) published on 29 January 2025 Submitted via Website
Overall Experience
My mum was cared for by the wonderful team at Aranlaw from September last year until her death at the beginning of this month. She transferred from another care home that could no longer meet her complex needs as she entered the final stages of vascular dementia. During that time the care she received could not be faulted. The team are professional, caring and compassionate. They worked tirelessly to make my Mum's last few months comfortable and secure. The staff always kept me informed of any concerns about her condition, going above and beyond to resolve any difficulties.
During her end-of-life care, my mum was treated with dignity and respect. The care and support the staff gave to our family was second to none.

I would have no hesitation in recommending Aranlaw.

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Review from W P (Grandson of Resident) published on 11 December 2024 Submitted via Postal Card
Overall Experience

My grandad has been at Aranlaw House for three years and he is always happy with I visit him. He goes on trips and they take very good care of him. If I need anything from management they are always there to support us.

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Review from A M (Resident / Service User) published on 24 October 2024 Submitted via Postal Card
Overall Experience

I like Aranlaw House. I feel supported by the caring staff. It's a comfortable place and feel looked after.

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Review from J W (Niece of Resident) published on 29 August 2024 Submitted via Postal Card
Overall Experience

My uncle was cared for at Aranlaw Care Home. The staff were amazing - he was not married and had no children so we as nieces and nephews were his 'children'. His love of cups of tea was well catered for and he was so happy there.

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Review from B W (Resident / Service User) published on 25 July 2024 Submitted via Postal Card
Overall Experience
This place is so good.
My breakfast is very tasty and love going out to the beach hut.

The team are wonderful.

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Review from P S (Friend of Resident) published on 5 July 2024 Submitted via Postal Card
Overall Experience

I know how difficult my friend can be, and seeing how staff and management deals with him, it is just amazing. They are patient, kind and always try to keep a good sense of humour to such a difficult situation. I know my friend is in good hands and I also feel happy when visiting him. Thank you for the hard and amazing work.

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Review from Larry J (Resident / Service User) published on 24 May 2024 Submitted via Postal Card
Overall Experience
I find it great here, the people are nice, I can move around and do what I like.
The food is great and do all the food I like even when not on the menu.

I am happy my family can come and see me when I want to.

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Review from A A (Friend of Resident) published on 19 April 2024 Submitted via Website
Overall Experience

The environment it’s so good, all staff are friendly and very caring, my friend looks so happy and comfortable in there. Food is good and is very clean place! I recommend it, all staff greeting you with a very good and warm welcoming.

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Review from Bruno T (Grandson of Resident) published on 11 April 2024 Submitted via Website
Overall Experience

I cannot express enough gratitude towards the incredible staff at Luxury Care Homes for the exceptional care they provide to my grandmother. The difference in quality, from her previous residence to now, is night and day. Every member of the staff has shown nothing but compassion, professionalism, and dedication, making her feel truly at home. The facilities and her room are of the highest standard, offering comfort and security that is unparalleled. It’s a place I wholeheartedly recommend to anyone seeking peace of mind for their loved ones. Thank you, Luxury Care Homes, for setting a new benchmark in care. Your work is truly appreciated.

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Review from A C (Friend of Resident) published on 8 April 2024 Submitted via Website
Overall Experience

Aranlaw is a wonderful house, every time I visit I have a good time and my friend is always looking nice and I can see the care is outstanding, the activities are really fun and the food is very tasty, I recommend Aranlaw to anyone that is looking for care home.

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Review from P D (Son-in-law of Resident) published on 28 November 2023 Submitted via Postal Card
Overall Experience

My mother-in-law who has Alzheimer's disease has been residing at Aranlaw House Care Home for nearly a year. The manager and staff at Aranlaw appear to meet all of her needs plus the needs of all the other residents and I have been very impressed by all the activities arranged for the residents on a daily basis. My mother-in-law has complex needs so these activities are important to her mental wellbeing and she seems very happy living at Aranlaw. Summing up, I would highly recommend Aranlaw not only for its patient care but also for the way its friendly staff treat all visitors.

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Review from R C (Husband of Resident) published on 28 November 2023 Submitted via Postal Card
Overall Experience
I am the husband of a resident who suffers from Alzheimer's disease. My wife has been a resident at Aranlaw House Care Home for almost one year.
Overall, I find Aranlaw House's level of care and support for both my wife and I to be of the highest standard.

I would strongly recommend that others consider this care home for their loved ones.

Reply from Juliana Brasil, Director of Digital Operations at Aranlaw House Care Home

Thank you so much for your kind words and recommendation. We are deeply committed to providing the best possible care and support to our residents and their families and it's heartening to know that you have found our services to be of a high standard. Your trust in us for the care of your wife means a great deal to us. We will continue to strive to maintain and exceed this level of care.

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Review from A D (Daughter of Resident) published on 27 November 2023 Submitted via Postal Card
Overall Experience

My mum has been a resident at Aranlaw House Care Home for over 10 months. She is diagnosed with Alzheimer's disease. Aranlaw is an excellent care home and I would highly recommend others to choose it as their first choice for their relative requiring a residential placement. The manager and her team consistently endeavour to meet all of Mum's needs and the needs of all residents. Mum has settled well despite her complex issues and this is due to the excellent care approach to her wellbeing, very important to Dad, myself and my family. There is always a positive, lively 'can do' attitude and a superb team of activity coordinators providing a varied and interesting programme of activities, extremely important to my mum and many others.

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Review from J F (Friend of Resident) published on 8 August 2023 Submitted via Postal Card
Overall Experience
I visited my friend today and they are so happy and calm and relaxed and happy at Aranlaw House Care Home, it's amazing.

The home is such a nice home and I feel very welcome every time I visit.

Reply from Juliana Brasil, Director of Digital Operations at Aranlaw House Care Home

We're delighted to hear about your positive experience at Aranlaw House Care Home during your visit with your friend. It's heartening to know that they are happy, calm and relaxed in our care. Creating a welcoming and supportive environment for both residents and visitors is at the core of our...  

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Review from A M (Resident / Service User) published on 8 August 2023 Submitted via Postal Card
Overall Experience

Aranlaw House Care Home is very good. I'm very happy at the home and the activities are good. Food is good too, I can't complain. The managers are always happy to help. The home is excellent.

Reply from Juliana Brasil, Director of Digital Operations at Aranlaw House Care Home
Hi,
Thank you for your wonderful review! We're thrilled to know that you're very happy at Aranlaw House Care Home. Your satisfaction with the activities, food and helpful managers means a lot to us.

We take great pride in providing excellent care and creating a positive environment for all our...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 May 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Aranlaw House Care Home.

Upcoming Events

There are no upcoming events for Aranlaw House Care Home.

Awards / Recognitions (5)

  • 30 Jan 2026Recipient: Kanesbury Care
  • 31 Jan 2025Recipient: Aranlaw House Care Home
  • 31 Jan 2025Recipient: Kanesbury Care

Accreditations

There are no accreditations posted yet for Aranlaw House Care Home.

Meet the Team (1)

Fernanda Ramari
Fernanda RamariJob Title:Home Manager at Aranlaw HouseJoined: 2021

Allow us to introduce Fernanda Ramari, the exceptional Home Manager at Aranlaw House, an integral part of the Luxurycare Group since 2021. Fernanda has consistently demonstrated a deep commitment to the well-being and contentment of our residents. Her leadership, combined with a compassionate approach, has significantly contributed to creating a nurturing and welcoming atmosphere at Aranlaw House, truly making it a home for all.

Frequently Asked Questions about Aranlaw House Care Home

What types of Care is Aranlaw House Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Aranlaw House Care Home have?

There are 47 Single Rooms.

What are the Facilities & Services at Aranlaw House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Aranlaw House Care Home to the centre of Poole?

3.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Aranlaw House Care Home to verify any information. View our terms and conditions. Aranlaw House Care Home has an Enhanced Service -more info.