Aranlaw House Care Home

26 Tower Road, Poole BH13 6HZ
Review Us
10 40 Reviews
  • Aranlaw House Care Home, Poole
Welcome to Aranlaw House, the distinguished care home nestled in the heart of Bournemouth & Poole, renowned for its expertise in mental health and dementia care. They take immense pride in their 'outstanding' rating from the Care Quality Commission (CQC) across all five areas, a testament to the unwavering commitment to excellence since February 2020.

Aranlaw House Care Home, located in the heart of Westbourne, offers exceptional advanced dementia care in a supportive and enriching environment. The home boasts unique spaces, including an in-house pub and a safe, tranquil garden area, providing residents with opportunities to relax and socialise. A variety of engaging activities are offered daily, encouraging creativity, connection, and joy. Residents also enjoy the companionship of friendly house cat and rabbits, adding warmth and comfort to their experience. Aranlaw House is a house dedicated to fostering independence and creating a space where residents can truly thrive.

Care Provided by Aranlaw House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 47 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

The weekly charges start at £1600, but they may vary depending on the assessment conducted by the home.

Contact Aranlaw House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Aranlaw House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Fernanda Ramari (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020
  • Number of floors: 3

Room Information

  • Single Rooms (47)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (47)

Visiting

  • Aranlaw House welcomes friends and family of loved ones to treat it as a private home of a relative. To ensure a smooth visit, please contact the home in advance. Visiting hours will be organized at the visitor's convenience, ensuring the best time for a visit. The home kindly request all visitors to adhere to the established guidance and procedures.

Parking

  • Parking is available on-site at Aranlaw, and all visitor parking spots are clearly marked. When planning a visit to view the home, please reach out in advance so that parking space can be reserved.

10

Aranlaw House Care Home has a Review Score of 10 (9.988) out of 10, based on 14 reviews in the last 2 years.
Over all time Aranlaw House Care Home has 40 reviews.

Overall Experience
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Reviewer Connection to Aranlaw House Care Home
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Total of 40, showing 1-20
Review from Chris S (Friend of Resident) published on 29 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited my long term friend Mark today. The staff here do a wonderful job looking after him. His special needs are handled in a professional and caring way. It's a great place for him.
Reply from Tori Kerr, Family liaison at Aranlaw House Care Home
Thank you for your kind words, we're really pleased to hear it.
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Review from Lesley C (Daughter of Resident) published on 29 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was cared for by the wonderful team at Aranlaw from September last year until her death at the beginning of this month. She transferred from another care home that could no longer meet her complex needs as she entered the final stages of vascular dementia. During that time the care she received
could not be faulted. The team are professional, caring and compassionate. They worked tirelessly to make my Mum's last few months comfortable and secure. The staff always kept me informed of any concerns about her condition, going above and beyond to resolve any difficulties.
During her end-of-life care, my mum was treated with dignity and respect. The care and support the staff gave to our family was second to none.
I would have no hesitation in recommending Aranlaw.
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Review from W P (Grandson of Resident) published on 11 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandad has been at Aranlaw House for three years and he is always happy with I visit him. He goes on trips and they take very good care of him. If I need anything from management they are always there to support us.
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Review from A M (Resident) published on 24 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like Aranlaw House. I feel supported by the caring staff. It's a comfortable place and feel looked after.
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Review from J W (Niece of Resident) published on 29 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle was cared for at Aranlaw Care Home. The staff were amazing - he was not married and had no children so we as nieces and nephews were his 'children'. His love of cups of tea was well catered for and he was so happy there.
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Review from B W (Resident) published on 25 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This place is so good.
My breakfast is very tasty and love going out to the beach hut.
The team are wonderful.
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Review from P S (Friend of Resident) published on 5 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I know how difficult my friend can be, and seeing how staff and management deals with him, it is just amazing. They are patient, kind and always try to keep a good sense of humour to such a difficult situation. I know my friend is in good hands and I also feel happy when visiting him. Thank you for
the hard and amazing work.
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Review from Larry J (Resident) published on 24 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find it great here, the people are nice, I can move around and do what I like.
The food is great and do all the food I like even when not on the menu.
I am happy my family can come and see me when I want to.
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Review from A A (Friend of Resident) published on 19 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The environment it’s so good, all staff are friendly and very caring, my friend looks so happy and comfortable in there. Food is good and is very clean place! I recommend it, all staff greeting you with a very good and warm welcoming.
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Review from Bruno T (Grandson of Resident) published on 11 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot express enough gratitude towards the incredible staff at Luxury Care Homes for the exceptional care they provide to my grandmother. The difference in quality, from her previous residence to now, is night and day. Every member of the staff has shown nothing but compassion, professionalism, and
dedication, making her feel truly at home. The facilities and her room are of the highest standard, offering comfort and security that is unparalleled. It’s a place I wholeheartedly recommend to anyone seeking peace of mind for their loved ones. Thank you, Luxury Care Homes, for setting a new benchmark in care. Your work is truly appreciated.
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Review from A C (Friend of Resident) published on 8 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Aranlaw is a wonderful house, every time I visit I have a good time and my friend is always looking nice and I can see the care is outstanding, the activities are really fun and the food is very tasty, I recommend Aranlaw to anyone that is looking for care home.
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Review from P D (Son-in-law of Resident) published on 28 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law who has Alzheimer's disease has been residing at Aranlaw House Care Home for nearly a year. The manager and staff at Aranlaw appear to meet all of her needs plus the needs of all the other residents and I have been very impressed by all the activities arranged for the residents on a
daily basis. My mother-in-law has complex needs so these activities are important to her mental wellbeing and she seems very happy living at Aranlaw. Summing up, I would highly recommend Aranlaw not only for its patient care but also for the way its friendly staff treat all visitors.
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Review from R C (Husband of Resident) published on 28 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am the husband of a resident who suffers from Alzheimer's disease. My wife has been a resident at Aranlaw House Care Home for almost one year.
Overall, I find Aranlaw House's level of care and support for both my wife and I to be of the highest standard.
I would strongly recommend that others consider
this care home for their loved ones.
Reply from Juliana Brasil, Director of Digital Operations at Aranlaw House Care Home
Thank you so much for your kind words and recommendation. We are deeply committed to providing the best possible care and support to our residents and their families and it's heartening to know that…read more
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Review from A D (Daughter of Resident) published on 27 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Aranlaw House Care Home for over 10 months. She is diagnosed with Alzheimer's disease. Aranlaw is an excellent care home and I would highly recommend others to choose it as their first choice for their relative requiring a residential placement. The manager and her team
consistently endeavour to meet all of Mum's needs and the needs of all residents. Mum has settled well despite her complex issues and this is due to the excellent care approach to her wellbeing, very important to Dad, myself and my family. There is always a positive, lively 'can do' attitude and a superb team of activity coordinators providing a varied and interesting programme of activities, extremely important to my mum and many others.
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Review from J F (Friend of Resident) published on 8 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited my friend today and they are so happy and calm and relaxed and happy at Aranlaw House Care Home, it's amazing.
The home is such a nice home and I feel very welcome every time I visit.
Reply from Juliana Brasil, Director of Digital Operations at Aranlaw House Care Home
We're delighted to hear about your positive experience at Aranlaw House Care Home during your visit with your friend. It's heartening to know that they are happy, calm and relaxed in our care.…read more
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Review from A M (Resident) published on 8 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Aranlaw House Care Home is very good. I'm very happy at the home and the activities are good. Food is good too, I can't complain. The managers are always happy to help. The home is excellent.
Reply from Juliana Brasil, Director of Digital Operations at Aranlaw House Care Home
Hi,
Thank you for your wonderful review! We're thrilled to know that you're very happy at Aranlaw House Care Home. Your satisfaction with the activities, food and helpful managers means a lot to us.…
read more
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Review from M S (Friend of Resident) published on 8 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is so understanding of dementia and I haven't seen my friend so happy and accepted for many years as she is in this home.
Reply from Juliana Brasil, Director of Digital Operations at Aranlaw House Care Home
Thank you for your heartwarming review! We are delighted to hear that your friend is feeling happy and accepted in our home. Providing a supportive and understanding environment for residents with…read more
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Review from Joana T (Daughter of Resident) published on 11 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very glad to see Mum receiving the best care daily. She feels safe and happy living at Aranlaw House. Mum is well looked after with respect and I want to say a massive thank you to all the caring staff and management. They are all very supportive of the residents and family members.
Reply from Juliana Brasil, IT & Marketing at Aranlaw House Care Home
Thank you so much for taking the time to share your kind words and positive experience about Aranlaw House. We are thrilled to hear that your mother is receiving the high standard of care we strive to…read more
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Review from A C (Friend of Resident) published on 19 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and management team at Aranlaw House are very friendly and reliable people. The activities provided for the residents are very well planned and it's always a pleasure to visit my friend who lives at Aranlaw House, a big thank you!
Reply from Juliana Brasil, Director of Digital Operations at Aranlaw House Care Home
We truly appreciate your kind words about Aranlaw House. It's heartening to hear that you've had positive experiences with our staff and management team. Our aim is to create an atmosphere of warmth…read more
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Review from Denise P (Daughter of Resident) published on 25 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise the staff at Aranlaw House enough for the care they have given my mother over the last four years. All members of staff from the management team to the cleaners are kind and caring people and the residents are always their first priority. From my mother's first day to her last we never
had any doubts whatsoever about the care she was receiving at the home. The staff are truly amazing.
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Current Review Score: 10.0 (9.988)

Overview of Review Score

The Review Score of 10 (9.988) out of 10 for Aranlaw House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.988 for Aranlaw House Care Home is calculated as follows: ( (164 Excellents x 5) + (2 Goods x 4) ) ÷ 166 Ratings = 4.988
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Aranlaw House Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 May 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

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Meet the Team (1)

Fernanda

Fernanda Ramari

Job Title: Home Manager at Aranlaw House Joined: 2021

Allow us to introduce Fernanda Ramari, the exceptional Home Manager at Aranlaw House, an integral part of the Luxurycare Group since 2021. Fernanda has consistently demonstrated a deep commitment to the well-being and contentment of our residents. Her leadership, combined with a compassionate approach, has significantly contributed to creating a nurturing and welcoming atmosphere at Aranlaw House, truly making it a home for all.

Frequently Asked Questions about Aranlaw House Care Home

What types of Care is Aranlaw House Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders & Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Aranlaw House Care Home have?

There are 47 Single Rooms.

What are the Facilities & Services at Aranlaw House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Aranlaw House Care Home to the centre of Poole?

3.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Aranlaw House Care Home to verify any information. View our terms and conditions. Aranlaw House Care Home has an Enhanced Service - more info.