
homely care home with really friendly staff who make both residents and visitors feel so welcomeL B(Friend of Resident/Service User)

I feel supported by the caring staff. It's a comfortable place and feel looked afterA M(Resident / Service User)

I would have no hesitation in recommending AranlawLesley C(Daughter of Resident/Service User)

homely care home with really friendly staff who make both residents and visitors feel so welcomeL B(Friend of Resident/Service User)

I feel supported by the caring staff. It's a comfortable place and feel looked afterA M(Resident / Service User)

I would have no hesitation in recommending AranlawLesley C(Daughter of Resident/Service User)

Welcome to Aranlaw House, the distinguished care home nestled in the heart of Bournemouth & Poole, renowned for its expertise in mental health and dementia care. They take immense pride in their 'outstanding' rating from the Care Quality Commission (CQC) across all five areas, a testament to the unwavering commitment to excellence since February 2020.
Aranlaw House Care Home, located in the heart of Westbourne, offers exceptional advanced dementia care in...
Care Provided by Aranlaw House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 47 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The weekly charges start at £2000, but they may vary depending on the assessment conducted by the home.
The price(s) shown are provided by the care home. Contact Aranlaw House Care Home for full pricing details and T&Cs.
Contact Aranlaw House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Kanesbury Care
- Private Owned
Person in charge
- Natasha Smith (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2020
- Number of floors: 3
Room Information
- Single Rooms (47)
- Single Rooms with ensuite Wet Room (47)
Visiting
- Aranlaw House welcomes friends and family of loved ones to treat it as a private home of a relative. To ensure a smooth visit, please contact the home in advance. Visiting hours will be organized at the visitor's convenience, ensuring the best time for a visit. The home kindly request all visitors to adhere to the established guidance and procedures.
Parking
- Parking is available on-site at Aranlaw, and all visitor parking spots are clearly marked. When planning a visit to view the home, please reach out in advance so that parking space can be reserved.
Aranlaw House Care Home Reviews (44)
Aranlaw House Care Home has a Review Score of 9.6 (9.629) out of 10, based on 9 reviews in the last 2 years.
Over all time Aranlaw House Care Home has 44 reviews.
Aranlaw is an absolutely fantastic care home .The staff are genuinely caring and show love to my husband. They are very supportive to me. They have been kind and considerate to me and I appreciate that very much. .My husband is safe and happy there and that means a lot to me, The home is well run and the staff are professional. Always coming up with new activities for the residents. The home is very stylish and spotlessly clean. The catering is second to none . Great management team
We are delighted to hear that your husband is safe, happy, and so well cared for at Aranlaw. It means a great deal to know that our team has been able to support not only your husband, but also you during this time.
We would like to thank every member of the staff, past and present, for all the kindness and consideration given to my wife while she was at Aranlaw. Every member of the staff that I met over the 6 years always showed such respect, care, consideration, such tenderness and love that showed how much you all love the career you have chosen when you decided to become a carer giver.
Thank you so much for your heartfelt words. It truly means a great deal to all of us that you took the time to share your experience.
Dad loves all the activities, especially the singers. The staff are always friendly and helpful. The food is very good. A lovely care home.
Were so pleased to hear your dad is enjoying the activitiesespecially the singers! Its wonderful to know our teams friendliness, helpfulness, and the quality of the food have made such a positive impression. Thank you for your kind words; creating a warm, happy home for our residents means everything to us.
Aranlaw is the 5th placement for my brother in 2 1/2 years. Prior to admission the manager + deputy were very professional, listening to our concerns, providing articulate answers and reassurances. I always find a welcoming atmosphere every visit with friendly engaging staff. Greeted with a smile and creating a comfortable environment. The home provides extensive activities going to great lengths to involve as many residents as possible. Even taking my brother to second hand shops, purely because it makes him happy. His bad habit of smoking has proved difficult in finding suitable accommodation. In Aranlaw he has the freedom in a safe environment to smoke when he wants. Staff recognise the importance smoking is to him, helping him relax at times of anxiety. As a retired nurse I am observant and perhaps see the details others may miss. Staff treat residents' safely, with dignity a priority. This home, I believe, is a template for others to emulate treating residents as individuals.
Thank you so much for your thoughtful and detailed review. Were truly grateful for your kind words and are delighted to hear that your brother feels comfortable and supported at Aranlaw. Our team works hard to create a welcoming environment where each resident is treated with dignity and as an...
I visited my long term friend Mark today. The staff here do a wonderful job looking after him. His special needs are handled in a professional and caring way. It's a great place for him.
Thank you for your kind words, we're really pleased to hear it.
During her end-of-life care, my mum was treated with dignity and respect. The care and support the staff gave to our family was second to none.
I would have no hesitation in recommending Aranlaw.
My grandad has been at Aranlaw House for three years and he is always happy with I visit him. He goes on trips and they take very good care of him. If I need anything from management they are always there to support us.
I like Aranlaw House. I feel supported by the caring staff. It's a comfortable place and feel looked after.
My uncle was cared for at Aranlaw Care Home. The staff were amazing - he was not married and had no children so we as nieces and nephews were his 'children'. His love of cups of tea was well catered for and he was so happy there.
My breakfast is very tasty and love going out to the beach hut.
The team are wonderful.
I know how difficult my friend can be, and seeing how staff and management deals with him, it is just amazing. They are patient, kind and always try to keep a good sense of humour to such a difficult situation. I know my friend is in good hands and I also feel happy when visiting him. Thank you for the hard and amazing work.
The food is great and do all the food I like even when not on the menu.
I am happy my family can come and see me when I want to.
The environment it’s so good, all staff are friendly and very caring, my friend looks so happy and comfortable in there. Food is good and is very clean place! I recommend it, all staff greeting you with a very good and warm welcoming.
I cannot express enough gratitude towards the incredible staff at Luxury Care Homes for the exceptional care they provide to my grandmother. The difference in quality, from her previous residence to now, is night and day. Every member of the staff has shown nothing but compassion, professionalism, and dedication, making her feel truly at home. The facilities and her room are of the highest standard, offering comfort and security that is unparalleled. It’s a place I wholeheartedly recommend to anyone seeking peace of mind for their loved ones. Thank you, Luxury Care Homes, for setting a new benchmark in care. Your work is truly appreciated.
Aranlaw is a wonderful house, every time I visit I have a good time and my friend is always looking nice and I can see the care is outstanding, the activities are really fun and the food is very tasty, I recommend Aranlaw to anyone that is looking for care home.
My mother-in-law who has Alzheimer's disease has been residing at Aranlaw House Care Home for nearly a year. The manager and staff at Aranlaw appear to meet all of her needs plus the needs of all the other residents and I have been very impressed by all the activities arranged for the residents on a daily basis. My mother-in-law has complex needs so these activities are important to her mental wellbeing and she seems very happy living at Aranlaw. Summing up, I would highly recommend Aranlaw not only for its patient care but also for the way its friendly staff treat all visitors.
Overall, I find Aranlaw House's level of care and support for both my wife and I to be of the highest standard.
I would strongly recommend that others consider this care home for their loved ones.
Thank you so much for your kind words and recommendation. We are deeply committed to providing the best possible care and support to our residents and their families and it's heartening to know that you have found our services to be of a high standard. Your trust in us for the care of your wife means a great deal to us. We will continue to strive to maintain and exceed this level of care.
My mum has been a resident at Aranlaw House Care Home for over 10 months. She is diagnosed with Alzheimer's disease. Aranlaw is an excellent care home and I would highly recommend others to choose it as their first choice for their relative requiring a residential placement. The manager and her team consistently endeavour to meet all of Mum's needs and the needs of all residents. Mum has settled well despite her complex issues and this is due to the excellent care approach to her wellbeing, very important to Dad, myself and my family. There is always a positive, lively 'can do' attitude and a superb team of activity coordinators providing a varied and interesting programme of activities, extremely important to my mum and many others.
The home is such a nice home and I feel very welcome every time I visit.
We're delighted to hear about your positive experience at Aranlaw House Care Home during your visit with your friend. It's heartening to know that they are happy, calm and relaxed in our care. Creating a welcoming and supportive environment for both residents and visitors is at the core of our...
Aranlaw House Care Home is very good. I'm very happy at the home and the activities are good. Food is good too, I can't complain. The managers are always happy to help. The home is excellent.
Thank you for your wonderful review! We're thrilled to know that you're very happy at Aranlaw House Care Home. Your satisfaction with the activities, food and helpful managers means a lot to us.
We take great pride in providing excellent care and creating a positive environment for all our...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 May 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Aranlaw House Care Home.
There are no upcoming events for Aranlaw House Care Home.
Awards / Recognitions (5)
- 30 Jan 2026Recipient: Kanesbury Care
- 31 Jan 2025Recipient: Aranlaw House Care Home
- 31 Jan 2025Recipient: Kanesbury Care
Accreditations
There are no accreditations posted yet for Aranlaw House Care Home.
Meet the Team (1)

Allow us to introduce Fernanda Ramari, the exceptional Home Manager at Aranlaw House, an integral part of the Luxurycare Group since 2021. Fernanda has consistently demonstrated a deep commitment to the well-being and contentment of our residents. Her leadership, combined with a compassionate approach, has significantly contributed to creating a nurturing and welcoming atmosphere at Aranlaw House, truly making it a home for all.
Frequently Asked Questions about Aranlaw House Care Home
What types of Care is Aranlaw House Care Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Aranlaw House Care Home have?
There are 47 Single Rooms.
What are the Facilities & Services at Aranlaw House Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Aranlaw House Care Home to the centre of Poole?
3.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Aranlaw House Care Home to verify any information. View our terms and conditions. Aranlaw House Care Home has an Enhanced Service -more info.