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The home has 43 single bedrooms within a residential and specialist dementia care setting. There are plenty of communal areas for residents to relax and socialise, including a large, sunny conservatory.
The key focus at Elizabeth House is the provision of quality, compassionate care by an experienced and well-trained team, delivered in consultation...
Elizabeth House is a welcoming residential and dementia care home, conveniently located close to Alderney Hospital in Parkstone, Poole.
The home has 43 single bedrooms within a residential and specialist dementia care setting. There are plenty of communal areas for residents to relax and socialise, including a large, sunny conservatory.
The key focus at Elizabeth House is the provision of quality, compassionate care by an experienced and well-trained team, delivered in consultation with all the relevant health and social care professionals.
All residents can enjoy a wide variety of activities and entertainment in and around the home, plus outings in the Care South minibus to local landmarks and attractions.
Care Provided by Elizabeth House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 43 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Facilities
- Own Furniture if required
- Smoking not permitted
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Contact Elizabeth House to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Elizabeth House for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Good to Know
Group / Owner
- Care South
- Voluntary / Not for Profit Owned
Person in charge
- Donna Moss (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (43)
- Single Rooms with ensuite Wet Room (3)
Elizabeth House Reviews (54)
Elizabeth House has a Review Score of 9.9 (9.859) out of 10, based on 22 reviews in the last 2 years.
Over all time Elizabeth House has 54 reviews.
Since July we have been able to visit using the gazebo in the garden where social distancing and hand sanitisation have been adhered to. We have been greeted/treated in a professional and friendly way and made an enjoyable visit in these unusual circumstances.
Since July we have been able to visit using the gazebo in the garden where social distancing and hand sanitisation have been adhered to. We have been greeted/treated in a professional and friendly way and made an enjoyable visit in these unusual circumstances.
My Dad has been a resident at Elizabeth House since August 2019, since then he has settled in very well. The staff there are so very friendly, always happy to help you or answer any concerns you have. They also keep you up to date with the news. The food there is excellent and always well fed. They...
My Dad has been a resident at Elizabeth House since August 2019, since then he has settled in very well. The staff there are so very friendly, always happy to help you or answer any concerns you have. They also keep you up to date with the news. The food there is excellent and always well fed. They take care of his medical needs professionally. They look after his mental and physical well being. There are lovely gardens there and it's lovely to take dad outside for a bit of fresh air and sunshine in the good weather. I am very happy with my dad being looked after at Elizabeth House it is peace of mind for me.
The staff really look after the residents and it is a very happy environment. Our Dad has really settled in well at the home and enjoys being involved in the daily activities.
The staff really look after the residents and it is a very happy environment. Our Dad has really settled in well at the home and enjoys being involved in the daily activities.
I cannot speak highly enough about the care and attention that was given to my cousin. All the staff I encountered were kind,...
I cannot speak highly enough about the care and attention that was given to my cousin. All the staff I encountered were kind, considerate and treated her with the utmost respect and dignity. The home itself was always clean and hygienic and she was always happy with her meals. I am very fussy and on the odd occasion that something needed addressing it was always acted upon promptly. The staff work hard to provide stimulus interest and variety and make the residents as comfortable as possible.
Before choosing Elizabeth House I visited many - and I mean many - care homes in the Bournemouth area and all I can say is that it was an excellent choice.
I would stay there myself.
Friendly staff who appear to care about the residents.
Friendly staff who appear to care about the residents.
Visit regularly, always made welcome.
Visit regularly, always made welcome.
After a number of attempts to settle my mother into a care home which suited her needs, we found Elizabeth House! The team of staff are truly dedicated and understand dementia, working hard to make it feel like a home from home in all aspects to its service users. As my Mothers requirements...
After a number of attempts to settle my mother into a care home which suited her needs, we found Elizabeth House! The team of staff are truly dedicated and understand dementia, working hard to make it feel like a home from home in all aspects to its service users. As my Mothers requirements changed, so did the care given, always ensuring she was treated in a dignified way.
On behalf of my family, I would like to express our sincere thanks for the care and compassion given to our Father during his very brief stay at the end of his life. Sadly we lost him after just 5 nights with you. The dedicated care he received from your excellent staff and the compassion shown to...
On behalf of my family, I would like to express our sincere thanks for the care and compassion given to our Father during his very brief stay at the end of his life. Sadly we lost him after just 5 nights with you. The dedicated care he received from your excellent staff and the compassion shown to us, his immediate family, was wonderful, full of devotion and empathy.
My friend has a rare form of dementia, and when I started to look for a home for her, it quickly became obvious that many care homes didn't want to take someone with that type of dementia.
Not so with Elizabeth House, who was enormously helpful and welcoming and clearly willing to do all they...
My friend has a rare form of dementia, and when I started to look for a home for her, it quickly became obvious that many care homes didn't want to take someone with that type of dementia.
Not so with Elizabeth House, who was enormously helpful and welcoming and clearly willing to do all they could to enable my friend to settle in smoothly and comfortably. She settled in straight away and she's happy there. And safe. And well-cared for.
I am so grateful to everyone who works there for their dedication, hard work and love for all the residents. It's a very happy home, the atmosphere is calm and there is a range of activities on offer and the meals are good too. It's wonderful to know that my friend is enjoying her time there.
She had severe Dementia.
Mum went in from hospital and was violent and disruptive.
The staff have always been supportive of her and me and provided her with a home and care second to none.
We will always be grateful.
She had severe Dementia.
Mum went in from hospital and was violent and disruptive.
The staff have always been supportive of her and me and provided her with a home and care second to none.
We will always be grateful.
I find that the new manager has made improvements to the home, mainly in the dining area which relates to the chairs. The care team leader who has worked there for some year's, always stands out. With regards to the carer's, these seem to change and the use of agencies is often the case. I feel it...
I find that the new manager has made improvements to the home, mainly in the dining area which relates to the chairs. The care team leader who has worked there for some year's, always stands out. With regards to the carer's, these seem to change and the use of agencies is often the case. I feel it is important to support maintaining staff. One thing I feel is also important is that a person's name should be used, there are times when the term "love" is used. More attention has been given to the grounds rather than the rooms, also, laundry is a problem. I do my mum's yet sadly I find other people's clothing in her room with other people's names or room numbers. I feel the manager always has time to talk and so does your care team leader but when asking a carer a question, I don't know.
Use of Agency - At Elizabeth House we work hard with recruitment to establish a good solid team. Despite all efforts form time to time we do require added support through agency. Care South work with a designated...
Thank you for your feedback and i would like to provide the following response.Use of Agency - At Elizabeth House we work hard with recruitment to establish a good solid team. Despite all efforts form time to time we do require added support through agency. Care South work with a designated agency who provide a high quality of support by providing, where possible, regular staff to maintain continuity of care to our residents.
Terms of Endearment - Staff do approach residents using their preferred name and will sometimes go onto using terms of endearment to those residents who respond in kind.
Laundry - The home has developed a strong, committed Laundry team, who work together to deliver a good service to our residents. The home manager is committed in addressing, and works towards resolving any concerns persons may have.
Garden - At Elizabeth House we welcome and embrace relatives who like to get involved and therefore support the home. The home has three relatives who have taken a keen interest in our gardens. The home has its own contractor who carry out the bulk of the work to keep the gardens looking colourful and attractive for all residents.
Too much food is wasted!
If they walk out the dining room, please leave them and...
Too much food is wasted!
If they walk out the dining room, please leave them and not force them back!
As soon as you are let in, always with a cheery greeting, it soon becomes obvious that everything is in order - this being security, safety, personal care and stimulation.
The thing that hit me on my first visit was the atmosphere. Nearly everybody was walking around with smiles on their faces....
As soon as you are let in, always with a cheery greeting, it soon becomes obvious that everything is in order - this being security, safety, personal care and stimulation.
The thing that hit me on my first visit was the atmosphere. Nearly everybody was walking around with smiles on their faces. The staff who organise the entertainment and games really put their heart and soul into it. I know my wife is in caring, safe hands.
Dad was very happy after staying in Elizabeth House. he was well fed and well cared for. He would go back to stay there again.
Dad was very happy after staying in Elizabeth House. he was well fed and well cared for. He would go back to stay there again.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 May 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (30) & Events (0)
- 04 Nov 2026
A love of music has brought around 30 residents from Care South’s Dorset care homes together to form a choir. Residents living in homes across the county run by not-for-profit...
- 04 Nov 2026
Residential care home and care at home provider and registered charity, Care South, has donated £1,000 to Muddy Boots Nursery School, Parkstone. The nursery is the latest beneficiary of Care...
- 28 Oct 2026
Around 40 Dorset care home residents took to the pitch at AFC Bournemouth’s Performance Centre for a VIP football experience filled with goals, cheers and friendly competition. Residents and staff...
There are no upcoming events for Elizabeth House.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Care South
- 31 Jan 2025Recipient: Care South
- 31 Jan 2024Recipient: Care South
Accreditations
There are no accreditations posted yet for Elizabeth House.
Meet the Team (1)

I began my first care role over 20 years ago and have...
Hello, I’m Donna, and I am very happy to introduce myself as the Manager of Elizabeth House.I began my first care role over 20 years ago and have been part of Care South for nearly four years, previously working at one of our sister homes. Over the years, I have had the opportunity to take on a variety of roles, each one helping me grow and deepen my understanding of what truly matters in care. It has been an honour to be part of people’s lives and to be trusted in providing personal, meaningful care and support to residents and their families.
I have a real passion for people and for promoting dignity and respect in everything we do. I take pride in leading a team that encourages independence, ability and well-being.
I have a particular interest in dementia care, end-of-life care and supporting residents with complex needs. I was involved in the implementation and pilot of Namaste, a new approach to supporting those living with Alzheimer’s and dementia at Care South.
It was a truly positive experience, and I am very excited to bring this to Elizabeth House.
Alongside progressing in my career, I have also raised my two children, who are now teenagers, and they continue to inspire me every day.
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