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Elizabeth House

Dolbery Road, Parkstone, Poole, Dorset BH12 4PX
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Elizabeth House, Poole
Elizabeth House, Poole
Elizabeth House, Poole

Elizabeth House is a welcoming residential and dementia care home, conveniently located close to Alderney Hospital in Parkstone, Poole.

The home has 43 single bedrooms within a residential and specialist dementia care setting. There are plenty of communal areas for residents to relax and socialise, including a large, sunny conservatory.

The key focus at Elizabeth House is the provision of quality, compassionate care by an experienced and well-trained team, delivered in consultation...  

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Care Provided by Elizabeth House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,230From £1,355
Residential Dementia CareFrom £1,330From £1,455

Contact Elizabeth House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Donna Moss (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (43)
  • Single Rooms with ensuite Wet Room (3)

Elizabeth House Reviews (48)

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9.8

Elizabeth House has a Review Score of 9.8 (9.759) out of 10, based on 16 reviews in the last 2 years. Over all time Elizabeth House has 48 reviews.

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Review from Josephine H (Daughter of Resident) published on 5 April 2019 Submitted via Website
Overall Experience

After a number of attempts to settle my mother into a care home which suited her needs, we found Elizabeth House! The team of staff are truly dedicated and understand dementia, working hard to make it feel like a home from home in all aspects to its service users. As my Mothers requirements changed, so did the care given, always ensuring she was treated in a dignified way.

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Review from Rita K (Daughter of Resident) published on 23 January 2019 Submitted via Website
Overall Experience

On behalf of my family, I would like to express our sincere thanks for the care and compassion given to our Father during his very brief stay at the end of his life. Sadly we lost him after just 5 nights with you. The dedicated care he received from your excellent staff and the compassion shown to us, his immediate family, was wonderful, full of devotion and empathy.

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Review from Nina F (Friend of Resident) published on 17 December 2018 Submitted via Website
Overall Experience

My friend has a rare form of dementia, and when I started to look for a home for her, it quickly became obvious that many care homes didn't want to take someone with that type of dementia.

Not so with Elizabeth House, who was enormously helpful and welcoming and clearly willing to do all they could to enable my friend to settle in smoothly and comfortably. She settled in straight away and she's happy there. And safe. And well-cared for.

I am so grateful to everyone who works there for their dedication, hard work and love for all the residents. It's a very happy home, the atmosphere is calm and there is a range of activities on offer and the meals are good too. It's wonderful to know that my friend is enjoying her time there.

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Review from Jackie S (Daughter of Resident) published on 23 August 2018 Submitted via Postal Card
Overall Experience
Mum was in Elizabeth House for 6 years.
She had severe Dementia.
Mum went in from hospital and was violent and disruptive.
The staff have always been supportive of her and me and provided her with a home and care second to none.

We will always be grateful.

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Review from Yasmin K (Daughter of Resident) published on 21 August 2017 Submitted via Postal Card
Overall Experience

I find that the new manager has made improvements to the home, mainly in the dining area which relates to the chairs. The care team leader who has worked there for some year's, always stands out. With regards to the carer's, these seem to change and the use of agencies is often the case. I feel it is important to support maintaining staff. One thing I feel is also important is that a person's name should be used, there are times when the term "love" is used. More attention has been given to the grounds rather than the rooms, also, laundry is a problem. I do my mum's yet sadly I find other people's clothing in her room with other people's names or room numbers. I feel the manager always has time to talk and so does your care team leader but when asking a carer a question, I don't know.

Reply from Tarina Price, Home Manager at Elizabeth House
Thank you for your feedback and i would like to provide the following response.

Use of Agency - At Elizabeth House we work hard with recruitment to establish a good solid team. Despite all efforts form time to time we do require added support through agency. Care South work with a designated...  

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Review from Fiona C (Daughter of Resident) published on 24 July 2017 Submitted via Postal Card
Overall Experience
It is a very good home. My one concern is they are fed so much food and if they are not very hungry, it is almost forced upon them. I feel too much food is offered and cost could be reduced very much in this area.
Too much food is wasted!

If they walk out the dining room, please leave them and not force them back!

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Review from Tony R (Husband of Resident) published on 12 July 2017 Submitted via Postal Card
Overall Experience

As soon as you are let in, always with a cheery greeting, it soon becomes obvious that everything is in order - this being security, safety, personal care and stimulation.

The thing that hit me on my first visit was the atmosphere. Nearly everybody was walking around with smiles on their faces. The staff who organise the entertainment and games really put their heart and soul into it. I know my wife is in caring, safe hands.

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Review from Deborah G (Daughter-in-law of Resident) published on 24 May 2016 Submitted via Postal Card
Overall Experience

Dad was very happy after staying in Elizabeth House. he was well fed and well cared for. He would go back to stay there again.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 May 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (28) & Events (0)

News
  • 13 Aug 2026

    A care home resident returned to her former workplace for an ‘emotional’ reunion with her colleagues at Poole Hospital. Pam, who lives in Elizabeth House on Dolbery Road South in...

  • 19 Jun 2026

    Dorset Police recently made the dreams of care home resident Peter come true with an experience he will never forget, marking 20 years since he retired from policing after serving...

  • 02 Jun 2026

    Dorset care home residents delighted in a memorable musical afternoon created especially for them by the BSO, Care South and JPMorganChase. Hosted at JPMorganChase’s Bournemouth campus, the midweek event included...

Upcoming Events

There are no upcoming events for Elizabeth House.

Awards / Recognitions (8)

  • 30 Jan 2026Recipient: Care South
  • 31 Jan 2025Recipient: Care South
  • 31 Jan 2024Recipient: Care South

Accreditations

There are no accreditations posted yet for Elizabeth House.

Meet the Team (1)

Donna Moss
Donna MossJob Title:Home Manager
Hello, I’m Donna, and I am very happy to introduce myself as the Manager of Elizabeth House.

I began my first care role over 20 years ago and have been part of Care South for nearly four years, previously working at one of our sister homes. Over the years, I have had the opportunity to take on a variety of roles, each one helping me grow and deepen my understanding of what truly matters in care. It has been an honour to be part of people’s lives and to be trusted in providing personal, meaningful care and support to residents and their families.

I have a real passion for people and for promoting dignity and respect in everything we do. I take pride in leading a team that encourages independence, ability and well-being.

I have a particular interest in dementia care, end-of-life care and supporting residents with complex needs. I was involved in the implementation and pilot of Namaste, a new approach to supporting those living with Alzheimer’s and dementia at Care South.

It was a truly positive experience, and I am very excited to bring this to Elizabeth House.

Alongside progressing in my career, I have also raised my two children, who are now teenagers, and they continue to inspire me every day.

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