






The Knoll Care Home is a stunning partially Grade II listed Georgian building located in the charming village of Tuffley in Gloucester with scenic views overlooking the Malvern Hills and easy access from the M5 motorway.
The Knoll Care Home offers quality personalised residential & dementia care for up to 29 residents in a pleasant countryside environment. The friendly and professional care team pride themselves in providing expert care and a...
Care Provided by The Knoll Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 34 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Fees depends on individual level of care and support needs.
Contact The Knoll Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Redwood Health Care
- Private Owned
Person in charge
- Reece Welsted (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2015
- Number of floors: 3
Room Information
- Single Rooms (24)
- Couples/Companion Rooms (5)
Visiting
- Offering both short and long-term care packages. The staff at The Knoll Care Home always happy and warm welcome to visitor and show people around the home. Visitors can come at any time without an appointment. The Knoll Care Home recognizes that choosing a care home may be a difficult and emotional time, and is here to help in any way possible. To meet with the manager or for private discussion, please phone to make an appointment. The Knoll Manager and staff are always happy to provide information regarding care and service at The Knoll. The manager is in the building most of the time as it is his passion to ensure members of staff provide person-centred care, to ensure service users are safe, healthy and cheerful.
Parking
- Large car park at the front of the home.
The Knoll Care Home Reviews (59)
The Knoll Care Home has a Review Score of 9.4 (9.428) out of 10, based on 17 reviews in the last 2 years.
Over all time The Knoll Care Home has 59 reviews.
The staff at the Knoll Care Home are superb. Extremely kind and patient. It's a difficult situation to be in but there is nowhere I would rather my grandfather be, the care is excellent.
Thank you for your kind words and review about The Knoll and members of staff. When family give us positive feedback, which will help us to go the extra mile and if there any negative feedback will help us to develop ourselves in that area. That's why doing are doing great with your support.
Every time we visit Dad at The Knoll Care Home the staff are kind and courteous, someone is always available to discuss concerns and these are dealt with promptly. Dad seems very content and has a good relationship with the staff.
Thank you for your kind words. We believe when any service user comes to stay here short or long term, this is their home and we are supporting them with care and love. We work here like a family and make our service users feel at home which makes them comfortable. We are inspired to do hard work and be responsive because of your extremely good feedback/review.
Thank you again.
They are extremely patient and caring. Very friendly and supportive manager.
Thank you again.
Really lovely place and very friendly staff. Mum is really well looked after.
Thank you for your kind review.
All staff are providing excellent support to my mother. They keep me well-informed and updated regarding any issues. They give my mother excellent emotional and physical support. The manager and all staff know my mother and treat her with dignity and respect.
Thank you for your review. It is our pleasure to look after all individuals living at The Knoll Care Home, including your mum. We enjoy looking after individuals with love and care with respect and dignity as our own family members. Your mother is such a nice person and we love to...
My late mother was a resident in The Knoll Care Home for 2 and a half years. She suffered with dementia and mobility issues. The manager and all the staff in that time gave Mum the most considerate care and looked after all her needs with compassion and dignity.
Thank you for your kind words and review. Your mother was such a nice person. She always said I am looking very handsome and smart. She was a such character to make all staff smile. We miss her smiles and strong character.
Very friendly and clean. Caring people, very good boss.
You always give us positive feedback in person whenever we saw each other.
Thank you again.
Very caring and honest staff. I believe they really do make friends with residents.
Hi Nicolas, thank you for your kind review. You understand how we care and maintain our service users. We believe this is their home and we are here for supporting them, as well we talk to them like our own family.
Very friendly and informative staff. Very good support from the manager - very helpful with any questions.
Thank you for your kind review of The Knoll. Hope we will continue support to our service users' needs continuously.
Very welcoming at all times. My dad is very well looked after and extremely happy here. The staff are all very caring and make me feel assured of my dad's safety around the clock. I'm very happy with the services of The Knoll and thank you for everything.
Emma, thank you for your wonderful comments and feedback. We believe this is our service users' home and we work for them. Our main responsibility is to make them happy, comfortable and safe. We treat all our service users like our family members, which makes them not much-missing family.
Dad's very well looked after, he always looks well and seems very happy.
Rhys, thank you for your positive review/feedback which always inspires us and makes us feel we are doing something good for our service user and their family.
We are happy about our mother's care at The Knoll Care Home. The staff are supportive, the manager is friendly and helpful.
Thank you for your kind review. We will do our best to make our service users comfortable and safe. We are a small but friendly care home and our members of staff always go the extra mile to support our service users and their families.
My father is well looked after, the staff are fantastic and help him in many ways. He cannot remember much but the way the staff are around him when I visit is excellent. When I'm older, I would love to be in this care home.
I am really speechless as well as very proud after seeing your comments. Your kind words and support inspire us (any care sector people). We will try our best to give our 100% to support our service users as well as family members.
Lovely, friendly, caring staff. There could be more of a menu choice for vegetables, though good foods.
Thank you for your review which helps us to develop our service if there are any requirements and also gives us the opportunity to go the extra mile.
Very supportive staff and manager during Dad's short stay. Dad enjoyed his room setting and environment. Thank you to the home manager for your help!
Thank you for your kind words and excellent feedback about The Knoll and our support. This will help us to go the extra mile in our work.
I am pleased with the way my cousin is treated by all the staff. The home is spotlessly clean and the food is first-class for elderly people with plenty of choice. The manager treats all visitors as friends - he is ideal for his job. Even the handyman takes an interest in all the residents.
Hi Heather, thank you for your kind words and feedback. You always support us, not just as a service user family but also as a friend and The Knoll well-wishers.
We are extremely happy with the care my mother is receiving. The manager and staff are very good and helpful.
Hi Paul, thank you for your kind words and support regarding our home, staff and the care we are passionate about. Your good feedback inspires us to go the extra mile.
My husband and I took my sister to The Knoll Care Home on Sunday 12th December 2021. This was necessitated by the fact that her husband, her carer, was in hospital at the time. I have been delighted by the excellent care my sister received there up until when she sadly died there yesterday 20th July 2022. She even managed to celebrate her 90th birthday in May 2022 and we had a little tea party to mark the occasion although, sadly, due to her illness with Alzheimer's, she was completely unaware of this herself. The manager and staff of The Knoll are excellent and always gave me updates on her condition when I rang them.
Thank you for your kind words. We believe for any person coming to live at The Knoll, this is their home and we look at them according to their need in a person-centred way. Your positive feedback always inspires us. Thank you again.
Excellent care and service in a friendly and homely atmosphere. Whilst choosing residential care for a relative is often a challenging decision; The Knoll handled the transition extremely well, creating a welcoming and familiar atmosphere that not only met his physical needs but created an environment which support the transition from home. The room is light and airy and provides a wonderful countryside view, which gives hours of enjoyment. Food is varied, and excellent entertainment is regular and stimulating. Overall, a five-star experience.
Hi Stephen, thank you very much for your kind words and an excellent review. It is really touching us and shows that we care and people observing, what we are doing to support our service users. What we do for their best interest and wellbeing and make them comfort in our care setting. We believe...
Extremely satisfied with the level of care my mother is receiving. She is happy and settled and enjoying the company she is with.
Hi Graham, thank you for lovely review. Your review inspires us and gives us the strength to keep going the extra mile. You regularly visit your mother and see how members of staff work hard and are caring for our loving service users. It is nice to see individual people like you visiting The Knoll regularly, has very good comments and feedback. Thank you again.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 January 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 04 August 2026The Knoll is specialized residential dementia care home.We do have some bed vacancy.
News (0) & Events (0)
There are no news items for The Knoll Care Home.
There are no upcoming events for The Knoll Care Home.
Awards / Recognitions (1)
- 31 Jan 2024Recipient: The Knoll Care Home
Accreditations
There are no accreditations posted yet for The Knoll Care Home.
Meet the Team (4)

Over the past eight years, I've gone from volunteering in a care home to becoming a Registered Manager, and it's been an amazing journey. Along the way, I completed my Level 5 in Leadership and Management for Adult Care, but the biggest achievement for me is being able to do a job that I genuinely love.
I'm so happy to now be the Registered Manager at The Knoll. Working alongside such a caring team and getting to spend every day with our wonderful residents is what makes this role so special. My passion has always been making sure every resident is well looked after, feels safe, and knows that The Knoll is their home—not just a place they live. I love getting to know our residents, sharing a laugh with them, and making sure every day is the best it can be. Seeing people happy and knowing we've made a difference is what makes it all worthwhile.

Hi, I'm the Deputy Manager at The Knoll, and I've been part of the team for 11 years (yes, I'm practically part of the furniture!). My biggest passion is making sure our residents receive the very best care while getting to know each of them as individuals. I want every family to have complete peace of mind, knowing their loved one is happy, safe, and genuinely cared for. The best part of my day is spending time with our wonderful residents—there's never a dull moment, and they certainly keep me on my toes! When I'm not at The Knoll, you'll usually find me spending time with my amazing grandmother and the rest of my family, making the most of every opportunity to create happy memories.

Hi, My name is Kelly, although I prefer to be called Kells or Kellbells, I have been head housekeeper for 5 years, I really enjoy my role and take great pride in knowing that I can make a difference to the care, cleanliness and comfort of our residents, whether they are staying with us on respite or long term, I am lucky to work alongside such a lovely team, who I enjoy working with everyday.
Outside of work, I love getting creative, especially wreath making, flower arranging and sometimes a bit of diamond art. When I am relaxing at home with my family, I like watching crime documentaries and programmes based on true-life events.

I've been the maintenance man at The Knoll since 2004, and no two days are ever the same! I love getting stuck into all sorts of jobs, learning new skills along the way, and finding creative solutions—I've always been pretty handy with my hands. Around The Knoll, I'm better known as the "Sweaty Man" because I'm always on the go, and I never miss the chance to hand out a chocolate treat to our residents each day. One of the best parts of my job is spending one-to-one time with the residents, having a chat, a laugh, and getting to know them. I've got a big heart, and making people smile is what it's all about.
When I'm not at work, you'll usually find me making memories with my grandchildren, who keep me busy, especially on our annual family day trips that I look forward to every year.
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