






The Knoll Care Home is a stunning partially Grade II listed Georgian building located in the charming village of Tuffley in Gloucester with scenic views overlooking the Malvern Hills and easy access from the M5 motorway.
The Knoll Care Home offers quality personalised residential & dementia care for up to 29 residents in a pleasant countryside environment. The friendly and professional care team pride themselves in providing expert care and a...
Care Provided by The Knoll Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 34 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Fees depends on individual level of care and support needs.
Contact The Knoll Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Redwood Health Care
- Private Owned
Person in charge
- Reece Welsted (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2015
- Number of floors: 3
Room Information
- Single Rooms (24)
- Couples/Companion Rooms (5)
Visiting
- Offering both short and long-term care packages. The staff at The Knoll Care Home always happy and warm welcome to visitor and show people around the home. Visitors can come at any time without an appointment. The Knoll Care Home recognizes that choosing a care home may be a difficult and emotional time, and is here to help in any way possible. To meet with the manager or for private discussion, please phone to make an appointment. The Knoll Manager and staff are always happy to provide information regarding care and service at The Knoll. The manager is in the building most of the time as it is his passion to ensure members of staff provide person-centred care, to ensure service users are safe, healthy and cheerful.
Parking
- Large car park at the front of the home.
The Knoll Care Home Reviews (59)
The Knoll Care Home has a Review Score of 9.4 (9.428) out of 10, based on 17 reviews in the last 2 years.
Over all time The Knoll Care Home has 59 reviews.
Very pleased with the overall service. The manager is most helpful at all times.
Thank you for your kind review. Hope we will continue to continue our service for the best interests of our service users.
I have found the staff I have come into contact with to be particularly caring. My mum is enjoying her staff and feels cared for. Mum has a lovely, sunny room with a great view that she appreciates. She's started to make friends and chat with other residents a little more now than when she first arrived. She's looking forward to doing activities during the day once they commence and looking forward to having more visitors and go out more now the Covid restrictions are starting to be lifted.
My mum and dad moved to The Knoll in August 2021. Sadly, my mum passed away and my dad is living there. My mum and dad get extraordinary support from the home manager to the maintenance man at The Knoll. They are very caring, supportive and always go the extra mile. All my family members are happy about them.
Hi, Thank you for your kind review. We hope to continue our service and high standards, as required.
Pleased with the care provided for our dad. Staff are always very friendly and helpful. Always very welcoming. We're always told of any changes to our dad's needs. And staff are quick to react if a challenge arises. Well done, keep up the good work.
Thanks for your review and my attention to cleanness. your review always inspired us to feel we are doing great job. Thank you. We are trying our best and I already discussed with domestic and care team. Hope we will do all area as all family members expected.
A lot of care is always taken by the team to make sure we’re all comfortable, accommodated and looked after. The grounds are lovely to be in and they always seem to be working to improve the facilities.
Thank you for your kind words and review. Hope we are continuing to support our service user in a person-centred way.
My family and I were nervous about letting Dad go to a care home but we had no choice in the end. The staff were always kind and friendly. I used to phone day and night to see how Dad was doing. The staff were always happy to update me, despite being busy. Communication was great. The staff always updated me on Dad's health and did everything to make his stay at The Knoll more comfortable, involving various outside agencies, at times. The manager was very hands-on which I thought was excellent. The staff treated my dad with great care and compassion. The manager always asked after Mum too, as the separation from Dad, after 55 years of marriage, was hard at times. Excellent overall care.
Hi Deb, Thank you for your generous comments about us. We are here to support individuals who come here for a long time or short stay. Our pride is when making someone smile, or when families say we care about their loved ones. Thank you very much.
I have no worries at all with my nan being at The Knoll and feel very reassured she’s in the best place every time I visit.
Hi Sarah, thank you for your kinds words. We are here for our service user, and we do not mind to go for the extra miles. I assure you that working care home is my passion, and my team always work hard to keep our service users' safer, happier and comfortable while they stay here. I am proudly told...
My friend was very worried about going into a care home, but knew she was unable to live alone. When we arrived, she received a very warm welcome and was soon put at ease, difficult with Covid 19 in place! I mentioned it was her birthday in a few days time, but they had already realised this and had arranged a tea and cake. She loved it. Since then, she has settled very well and praises the staff, the lovely meals and amazing cakes. They are all so kind and caring.
Thank you for your lovely words. I can assure you that I have a very good team who are very caring and always go the extra mile for our service users and their family. My maintenance man, catering staff, domestic staff, care staff, including myself, enjoy looking after our service users...
Our parents were admitted to The Knoll for respite care in mid-August and will now be staying there long term. Obviously, we have not been able to go into the property but the staff have been really helpful with organising visits and phone calls. Our parents seem happy and settled. Both report that the food is good and Mum enjoys the bingo. We have been particularly impressed with the team's interactions with us. They are very proactive in keeping us up to date with our parents' health issues and general well-being.
Hi Tracey, Thank you for your nice comments. We are cleaning all over the home 100% and other professionals always praise us for that. We treat our residents with respect and dignity, We care about our residents and always go the extra mile. We have two chefs who are very good and make fresh food...
Altogether an excellent nursing home. I can thoroughly recommend it.
Thank you for your kind words, these mean to us a lot. This also recognised our staff how good all they are. I can proudly tell you that from our maintenance person to management staff all staff are very caring, friendly and always go to extra mile for our residents. You may not know but...
My mother has been a resident at The Knoll Care Home in Gloucester since April 2020. She is extremely happy there and is engaging with other residents and staff well. Overall I feel she is being very well looked after which gives me great peace of mind. The staff are all pleasant and helpful at all times.
Thank you for the nice comments about The Knoll. You may not aware that we do lots of activities in this pandemic time and encourage all residents to attend. Your mother likes to join Bingo every Thursday, sing-along and chairobics (exercise while sitting on the chair). Due to her anxiety, she does...
My Aunt has been a resident for some time. I am happy knowing that she is content and very well cared for. She has a beautiful room with stunning views which she enjoys. My Aunt enjoys a varied menu whilst sharing the company of other residents she has formed a friendship with. Recently she became very unwell and the staff took immediate action to ensure her safety and well-being, she was admitted to hospital for treatment, The Knoll checked on her by phone regularly. I have to say the staff are exceptional in the way they are towards the residents, their commitment during this difficult time is simply amazing. I feel I must single out one in particular who has always given me feedback on my Aunt when I am visiting without me having to ask. This is my personal opinion based on my own experience and comments from my Aunt. Thank you, everyone, for being so caring.
Thank you, Pauline, for your nice and true comments. We really appreciate your kind words.
I want to say a big thank you to all the staff at The Knoll who looked after my uncle during the 18 months he was there. I'm sure that my uncle considered his carers as friends and staff were always friendly, caring and helpful to him and us, his family, especially in the latter days of his time at The Knoll during the lockdown.
Our care staff, as well as other staff, are very caring, loving and friendly towards our service users. We hope to continue to provide better service and care to our service users.
Thank you again.
Every one of the staff and management at The Knoll Care Home was exceptionally kind and attentive to my Mum when she was there for 3 weeks of respite care after a bad fall at home. She was very happy there, very comfortable and her every need was catered for, the whole family is grateful to them all. She is 90 and is recovering well. Many thanks to you all.
My grandad is very happy and settled in the home. The staff are very friendly. The home is very clean and tidy.
When visiting our relative we are greeted by very pleasant and polite staff and management. Our relative has been in The Knoll Care Home since 2007 and her treatment has been excellent.
The love and care extended to mum during the whole period of her stay was wonderful. we found all staff genuinely kind and caring. All needs were met and monitored. We never felt that we had to check or question the care given. Mum settled in and relaxed as soon as she moved in and loved the staff as if they were family. There were also times we felt staff went above and beyond - for example visiting mum in hospital. Thankyou
I am so impressed with the friendly environment created for all the residents to enjoy, it's like a very good hotel. The food is very good and the staff spoil my father like he is part of their family. I couldn't wish for better care for him. He is always smiling, singing and laughing.
Thank you for taking the time to to review our service. I am delighted you are happy with the care your father receives.
My personal experience has proved to be a great help to me, the overall care and kindness shown by staff and management to residents and visiting family and friends could not be bettered. This also includes the backroom team i.e., Kitchen and maintenance staff. Everyone shows a dedication to their work in the nicest possible way, very often in difficult situations. The link up with the surgery is a big plus, the doctors and district nurses are all on hand and give wonderful service.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 January 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 04 August 2026The Knoll is specialized residential dementia care home.We do have some bed vacancy.
News (0) & Events (0)
There are no news items for The Knoll Care Home.
There are no upcoming events for The Knoll Care Home.
Awards / Recognitions (1)
- 31 Jan 2024Recipient: The Knoll Care Home
Accreditations
There are no accreditations posted yet for The Knoll Care Home.
Meet the Team (4)

Over the past eight years, I've gone from volunteering in a care home to becoming a Registered Manager, and it's been an amazing journey. Along the way, I completed my Level 5 in Leadership and Management for Adult Care, but the biggest achievement for me is being able to do a job that I genuinely love.
I'm so happy to now be the Registered Manager at The Knoll. Working alongside such a caring team and getting to spend every day with our wonderful residents is what makes this role so special. My passion has always been making sure every resident is well looked after, feels safe, and knows that The Knoll is their home—not just a place they live. I love getting to know our residents, sharing a laugh with them, and making sure every day is the best it can be. Seeing people happy and knowing we've made a difference is what makes it all worthwhile.

Hi, I'm the Deputy Manager at The Knoll, and I've been part of the team for 11 years (yes, I'm practically part of the furniture!). My biggest passion is making sure our residents receive the very best care while getting to know each of them as individuals. I want every family to have complete peace of mind, knowing their loved one is happy, safe, and genuinely cared for. The best part of my day is spending time with our wonderful residents—there's never a dull moment, and they certainly keep me on my toes! When I'm not at The Knoll, you'll usually find me spending time with my amazing grandmother and the rest of my family, making the most of every opportunity to create happy memories.

Hi, My name is Kelly, although I prefer to be called Kells or Kellbells, I have been head housekeeper for 5 years, I really enjoy my role and take great pride in knowing that I can make a difference to the care, cleanliness and comfort of our residents, whether they are staying with us on respite or long term, I am lucky to work alongside such a lovely team, who I enjoy working with everyday.
Outside of work, I love getting creative, especially wreath making, flower arranging and sometimes a bit of diamond art. When I am relaxing at home with my family, I like watching crime documentaries and programmes based on true-life events.

I've been the maintenance man at The Knoll since 2004, and no two days are ever the same! I love getting stuck into all sorts of jobs, learning new skills along the way, and finding creative solutions—I've always been pretty handy with my hands. Around The Knoll, I'm better known as the "Sweaty Man" because I'm always on the go, and I never miss the chance to hand out a chocolate treat to our residents each day. One of the best parts of my job is spending one-to-one time with the residents, having a chat, a laugh, and getting to know them. I've got a big heart, and making people smile is what it's all about.
When I'm not at work, you'll usually find me making memories with my grandchildren, who keep me busy, especially on our annual family day trips that I look forward to every year.
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