
Well done, Oakhaven, you all deserve the highest praise.Heather D(Daughter of Resident/Service User)

I was always impressed by the professionalism and kindness shown to her by all of the staffNic H(Son of Resident/Service User)

Knowing that she was happy was a great comfort to us, as a familyJo J(Daughter of Resident/Service User)

Well done, Oakhaven, you all deserve the highest praise.Heather D(Daughter of Resident/Service User)

I was always impressed by the professionalism and kindness shown to her by all of the staffNic H(Son of Resident/Service User)

Knowing that she was happy was a great comfort to us, as a familyJo J(Daughter of Resident/Service User)

Having been rated 'Outstanding' for the second time by the Care Quality Commission (May 2020), Oakhaven's staff take pride in their excellent standards of care, carried out by a team of professional staff in a home-from-home environment.
Care provision incorporates the latest sector expertise and modern systems, blended with an efficient organisation with a friendly approach, all within a lovingly converted Victorian building.
Quality of life and treating residents and their families...
Care Provided by Oakhaven Residential Care Home
Primary Care Categories
- Older Person Care
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- For a maximum of 27 Service Users
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Dementia care is included in the standard fee. Suitability is subject to assessment and review.
The price(s) shown are provided by the care home. Contact Oakhaven Residential Care Home for full pricing details and T&Cs.
Contact Oakhaven Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Oakhaven Residential Care Home Ltd
- Private Owned
Person in charge
- Ralph Holland (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2022
- Number of floors: 2
Room Information
- Single Rooms (25)
- Couples/Companion Rooms (1)
Oakhaven Residential Care Home Reviews (57)
Oakhaven Residential Care Home has a Review Score of 10 (10.000) out of 10, based on 23 reviews in the last 2 years.
Over all time Oakhaven Residential Care Home has 57 reviews.
Mum came to the home for respite care after a period of illness. She was made to feel very welcome from the day she arrived. Her room was lovely and light with patio doors to a well tended garden, mum enjoyed watching the activity in the garden, the beautiful surroundings reminded her of her garden at home, respite became permanant As an ex nurse and carer Mum's standards are high and I'm happy to say Oakhaven exceeded her and our families expectations. The menus offered good choices with flexible options. The staff are wonderful Hazel, Sharon, Lisa, Harsha, a few of the many who are exceptional the staffing here is first rate. Harsha is 5 star!
Thank you so much for your very kind words. It was our absolute pleasure to care for Mum, such a lovely lady. It was also lovely for us to get to know you all as a family. We will ensure that our staff are aware of your lovely comments.
The staff have created the most wonderful environment here. My mum loved the staff and engaged with other residents and activities. I honestly can't praise Oakhaven enough.
Thank you so much for your very kind words, this means such a lot to all of us. It was our pleasure to care for Mum, such a lovely lady, and also for us to get to know you and your lovely family. We will ensure that our staff are aware of your comments.
I booked my mother-in-law in for respite for a week. Very impressed with staff and care. She really enjoyed her stay and settled in very well. We come in once a week for bathing service and once a month we like to come in for Sunday lunch.
Thank you for your very kind words. It was the pleasure of all our staff to care for your mother-in-law, and for us to get to know you and your lovely family. We will ensure that staff are aware of your comments.
I found all the staff and other residents all in good form. All the staff were fantastic and helpful. I was given a dinner with my partner which was really well prepared. Also offered plenty of refreshments.
Thank you for your lovely review. It was the pleasure of all our staff to care for your partner whilst here and for us to get to know you.
I am a carer that visited a resident who was on respite and I just want to say that I've worked in Care for 15 years and I've never seen such a great run home. The staff are all lovely. The Home is lovely activities all the time flowers being arranged pictures just a total overall vibe of the home and the energy was really quite beautiful. I would highly recommend this place It's the top one I've ever seen. Well done stuff you're all doing a great job.
Thank you very much indeed for your lovely review. Your feedback means a lot to all the team. We will ensure that all staff are aware of your very kind comments.
I could not wish for a better place for my Aunt to spend her final days. Well last 3 years really. The staff are amazing, food is great. Just an all round perfect place.
Thank you so much for very kind words. We will ensure that all our staff are aware of your comments.
Couldn't have wished or a better service. Many thanks, we will be back! Great food. Wonderfully attentive staff.
Thank you so much for your really nice review. Your feedback means a lot to the team. We look forward to seeing you again.
Each resident is treated as an individual & this is their home. The atmosphere is always happy & cheerful. My mother is very well cared for and wants for nothing. I can't thank the staff enough for their care.
Thank you very much indeed for your kind comments. It is a pleasure for our team to care for Mum and also to see how well she has settled in since she has been with us.
The home is extremely welcoming to family & friends. Mum has settled in so well after 2yrs. I feel comfortable leaving mum in their care & the staff (all staff) are very sensitive to her needs & understands her needs. Everytime I visit residents are happy & they get the residents involved in many activities that can stimulate the brain. I am extremely happy with all the care.
Thank you so much for your kind words. It is a pleasure for all of us as a team to see how well Mum has settled in with us here at Oakhaven.
From the first time we came to view Oakhaven me and a relative we knew it was the right place and was hoping there would be a vacancy. Since being here his health and welfare has improved 100% he is very happy here and being well looked after.
Thank you very much indeed for your kind comments. We are so happy that you have seen such an improvement.
The care my mum received whilst at Oakhaven, and right up to her passing was exceptional. The love, support and care were second to none for my dear mum as well as myself and our family. From the very start of Mum's residency, every member of staff was professional, friendly and kind. I would highly recommend Oakhaven to anyone looking for care for a loved one. Fabulous place with amazing and special staff.
Thank you so much for the lovely review. You and your family became as much a part of Oakhaven as Mum was. Mum was a great character who will be missed by us all.
Simply outstanding care of my mum and all of our family at a time of crisis for us. Mum had exceptional love and care from all the staff right up to the management, we were all made to feel very welcome and supported during a difficult time for us all, Oakhaven became our happy place, when its my time I want to come here.
Thank you for your wonderful review. It was the pleasure of all our staff to care for Mum, and for us to get to know you and your lovely family. We will miss you all.
The time Mom has spent here have enabled her to recover ready for her next adventure.
Thank you for your kind review. We wish Mam well with her next adventure
All the staff are friendly and very caring and would do anything to help. The food has been very nice. The room is comfortable.
Thank you so much for your really nice review. Your feedback means a lot to us all.
Staff are always happy and friendly, but proffessional.
Thank you for your kind words. It has been a pleasure to have you stay with us at Oakhaven.
My mum loves it here. I visit every day and always feel welcome. My mum has made friends here.
Thank you for your review. We are glad that Mum is so happy here with us at Oakhaven.
Mum has been a resident at Oakhaven for 11 months and has been extremely happy with the care, facilities, meals and feels very safe in their hands. As her daughter, I feel I have chosen the best care home for her needs and feel very happy that any concerns I've had have been dealt with swiftly and professionally. Would not hesitate to recommend Oakhaven.
Thank you very much indeed for your kind comments. It is a pleasure for our team to see how well Mum has settled in since she has been with us.
Such a happy atmosphere here and all the staff are friendly and helpful.
Thank you for your lovely review. We are so glad to hear that you are so happy with us here at Oakhaven.
Both my nana and aunt have been very happy at Oakhaven, I feel it to be a home from home. Happy environment, staff care and are always willing to listen to any concerns. Clean, well staffed and very professional, respecting all needs and cultural needs too. Visiting times is an open-door approach. My aunt came on respite and is now happy in the home.
Thank you for your amazing review! We're delighted to have your Aunt here as part of our Oakhaven family.
Oakhaven Residential Care Home has treated me with good care and attention by friendly and caring staff.
We're really pleased to hear how happy you are with how you are looked after at Oakhaven.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 May 2020Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Oakhaven Residential Care Home.
There are no upcoming events for Oakhaven Residential Care Home.
Awards / Recognitions (11)
- 30 Jan 2026Recipient: Oakhaven Residential Care Home
- 31 Jan 2025Recipient: Oakhaven Residential Care Home
- 28 Feb 2023Recipient: Oakhaven Residential Care Home
Accreditations
There are no accreditations posted yet for Oakhaven Residential Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Oakhaven Residential Care Home
What types of Care is Oakhaven Residential Care Home registered for?
Older Person Care is the registered (by the Care Quality Commission) category of Care.
How many Rooms does Oakhaven Residential Care Home have?
There are 25 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Oakhaven Residential Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Oakhaven Residential Care Home to the centre of Cheltenham?
0.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oakhaven Residential Care Home to verify any information. View our terms and conditions. Oakhaven Residential Care Home has an Enhanced Service -more info.
